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Persistent Malware


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4 replies to this topic

#1 Ricorocks

Ricorocks

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  • 5 posts
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  • Local time:11:14 AM

Posted 23 September 2011 - 10:50 PM

Hi,

Can't seem to get rid of 'MyWebSearchFunWebProducts' MBAM removes only to find, it re-appears after reboot. GMER,Tizer Rootkit Razor, Sophos Rootkit find zero. Also tried Dr. Web Cure It, Emsisoft emergency scanner, Norton Power Eraser, SuperAntiSpyware, Avira Rescue CD, Eset online scanner. It keeps coming back. HELP!

Thanks in Advance
Ricorocks

Edited by hamluis, 24 September 2011 - 07:11 AM.
Moved from Vista to Am I infected.


BC AdBot (Login to Remove)

 


#2 jntkwx

jntkwx

  • Malware Response Team
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  • Gender:Male
  • Location:New England, U.S.A.
  • Local time:11:14 AM

Posted 24 September 2011 - 03:23 PM

Hi Ricorocks,

:welcome: to Bleeping Computer.

My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.

Some things to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please do not attach logs or put logs in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can also help.
  • Do not run anything while running a fix.
  • If you don't understand a step, please ask for clarification before continuing with any future steps.

Click on the Watch Topic button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Note to others: The instructions here are intended for the person who began this topic. If you need help, please create your own topic in the appropriate forum.

 

:step1: Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer Log Errors
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go . Please put code boxes around ONLY this entire log, like this, but without the letter x: [xcode] MiniToolBox log [/xcode]

:step2: Download rkill from one of the following downloads (if you are unable to download or run rkill from one download, move to the next one.)

1. http://download.bleepingcomputer.com/grinler/rkill.com
2. http://download.bleepingcomputer.com/grinler/rkill.pif
3. http://download.bleepingcomputer.com/grinler/rkill.scr
4. http://download.bleepingcomputer.com/grinler/eXplorer.exe
5. http://download.bleepingcomputer.com/grinler/iExplore.exe
6. http://download.bleepingcomputer.com/grinler/uSeRiNiT.exe
7. http://download.bleepingcomputer.com/grinler/WiNlOgOn.exe
8. http://www.boredomsoft.org/hosted/rkill.exe
9. http://www.boredomsoft.org/hosted/rkill.com
10. http://www.boredomsoft.org/hosted/rkill.scr
11. http://www.boredomsoft.org/hosted/eXplorer.exe
12. http://www.boredomsoft.org/hosted/iExplore.exe

Please be patient while Rkill looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If it appears like Rkill did not stop the malware from running, please try running RKill again until the malware is no longer running.

Do not reboot your computer after running RKill as the malware programs will start again!

:step3: Rerun Malwarebytes
Open Malwarebytes, click on the Update tab, and click the check for Updates button (the latest update as of this post is 7792)
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

If you have trouble updating, troubleshoot Malwarebytes' Anti-Malware

:step4: Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.


In your next reply, please include:
  • MiniToolBox log
  • Malwarebytes log
  • GMER log
  • How's your computer running now? Please provide a detailed description of any remaining problems, detailed word-for-word error messages that you are receiving, and/or screenshots of strange behavior.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
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#3 Ricorocks

Ricorocks
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  • Local time:11:14 AM

Posted 25 September 2011 - 09:41 AM

Hello Jason,

Thank you for the quick reply!

MiniToolBox by Farbar
Ran by Ed (administrator) on 25-09-2011 at 08:00:02
Windows ™ Vista Home Premium Service Pack 2 (X64)

[***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Ed-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : westell.com

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : USB Wireless 802.11 b/g Adaptor
Physical Address. . . . . . . . . : 00-22-5F-58-1F-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-23-54-8B-7C-1D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:db8:1::104c(Preferred)
Lease Obtained. . . . . . . . . . : Sunday, September 25, 2011 7:53:12 AM
Lease Expires . . . . . . . . . . : Monday, October 03, 2011 3:53:12 PM
Link-local IPv6 Address . . . . . : fe80::54df:89ba:2070:4daf%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.133(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, September 25, 2011 7:53:09 AM
Lease Expires . . . . . . . . . . : Monday, September 26, 2011 7:53:08 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 251667284
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-F5-95-F7-00-23-54-8B-7C-1D
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{85ABD13F-2E07-4202-A1F8-8C19611AB156}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.westell.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: resolver1.opendns.com
Address: 208.67.222.222

Name: google.com.westell.com
Address: 67.215.65.132



Pinging google.com [74.125.73.147] with 32 bytes of data:

Reply from 74.125.73.147: bytes=32 time=46ms TTL=52

Reply from 74.125.73.147: bytes=32 time=46ms TTL=52



Ping statistics for 74.125.73.147:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 46ms, Maximum = 46ms, Average = 46ms

Server: resolver1.opendns.com
Address: 208.67.222.222

Name: yahoo.com.westell.com
Address: 67.215.65.132



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=34ms TTL=55

Reply from 209.191.122.70: bytes=32 time=34ms TTL=55



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 34ms, Maximum = 34ms, Average = 34ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 22 5f 58 1f 5e ...... USB Wireless 802.11 b/g Adaptor
10 ...00 23 54 8b 7c 1d ...... NVIDIA nForce 10/100 Mbps Ethernet
1 ........................... Software Loopback Interface 1
13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
12 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
14 ...00 00 00 00 00 00 00 e0 isatap.{85ABD13F-2E07-4202-A1F8-8C19611AB156}
15 ...00 00 00 00 00 00 00 e0 isatap.westell.com
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.133 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 192.168.0.133 296
169.254.255.255 255.255.255.255 On-link 192.168.0.133 276
192.168.0.0 255.255.255.0 On-link 192.168.0.133 276
192.168.0.133 255.255.255.255 On-link 192.168.0.133 276
192.168.0.255 255.255.255.255 On-link 192.168.0.133 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.133 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.133 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 2001:db8:1::104c/128 On-link
10 276 fe80::/64 On-link
10 276 fe80::54df:89ba:2070:4daf/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/25/2011 07:53:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 01:54:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 00:56:31 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
Not enough storage is available to process this command.

Error: (09/24/2011 00:07:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 11:58:01 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 11:56:58 AM) (Source: EventSystem) (User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (09/24/2011 11:26:53 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 11:24:06 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 07:51:07 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
Not enough storage is available to process this command.

Error: (09/24/2011 07:51:04 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
Not enough storage is available to process this command.


System errors:
=============
Error: (09/25/2011 07:53:30 AM) (Source: Service Control Manager) (User: )
Description: 1UnHooker
Beep
i8042prt
SASDIFSV
SASKUTIL

Error: (09/25/2011 07:53:27 AM) (Source: Service Control Manager) (User: )
Description: MCSTRM%%2

Error: (09/25/2011 07:52:58 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\DRIVERS\1UnHooker.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (09/24/2011 01:54:23 PM) (Source: Service Control Manager) (User: )
Description: 1UnHooker
Beep
i8042prt
SASDIFSV
SASKUTIL

Error: (09/24/2011 01:54:23 PM) (Source: Service Control Manager) (User: )
Description: MCSTRM%%2

Error: (09/24/2011 01:53:52 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\DRIVERS\1UnHooker.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (09/24/2011 00:07:37 PM) (Source: Service Control Manager) (User: )
Description: 1UnHooker
Beep
i8042prt
SASDIFSV
SASKUTIL

Error: (09/24/2011 00:07:35 PM) (Source: Service Control Manager) (User: )
Description: MCSTRM%%2

Error: (09/24/2011 00:07:06 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\DRIVERS\1UnHooker.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (09/24/2011 11:58:01 AM) (Source: Service Control Manager) (User: )
Description: Network List ServiceNetwork Location Awareness%%1068


Microsoft Office Sessions:
=========================
Error: (09/25/2011 07:53:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 01:54:23 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 00:56:31 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
Not enough storage is available to process this command.

Error: (09/24/2011 00:07:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 11:58:01 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 11:56:58 AM) (Source: EventSystem)(User: )
Description: d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (09/24/2011 11:26:53 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 11:24:06 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/24/2011 07:51:07 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
Not enough storage is available to process this command.

Error: (09/24/2011 07:51:04 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: Details:
AddCoreCsiFiles : GetNextFileMapContent() failed.

System Error:
Not enough storage is available to process this command.


=========================== Installed Programs ============================

3D Falling Leaves (Version: 1.0.2)
3D Four Seasons ScreenSaver (Version: 1.0.2)
3D Lake Cabin ScreenSaver (Version: 1.0.2)
3D Spring Blossoms (Version: 1.0.2)
Acrobat.com (Version: 1.6.65)
ActiveCheck component for HP Active Support Library (Version: 1.1.18.0)
Adobe AIR (Version: 2.5.0.16600)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Photoshop 7.0.1 (Version: 7.0.1)
Adobe Photoshop Elements 6.0 (Version: 6.0)
Adobe Reader X (10.1.1) (Version: 10.1.1)
aioprnt (Version: 5.3.1.0)
aioscnnr (Version: 5.7.5.30)
aioscnnr (Version: 7.0.5.10)
Apple Application Support (Version: 1.5.1)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.2.120)
ArcSoft Panorama Maker 4
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft Print Creations (Version: 2.8.255.384)
Auslogics Disk Defrag (Version: version 3.1)
Autumn Scenes (Version: 1.0.0.0)
Bonjour (Version: 1.0.105)
C4USelfUpdater (Version: 1.00.0000)
Canon DIGITAL CAMERA Solution Disk Software Guide (Version: 1.3.0.1)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.0.1)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.8.0.1)
Canon Internet Library for ZoomBrowser EX (Version: 1.7.0.1)
Canon MOV Decoder (Version: 1.7.0.6)
Canon MOV Encoder (Version: 1.5.0.3)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.6.0.5)
Canon Personal Printing Guide (Version: 1.1.1.3)
Canon PowerShot G12 Camera User Guide (Version: 1.0.0.1)
Canon Utilities CameraWindow DC 8 (Version: 8.3.0.6)
Canon Utilities CameraWindow Launcher (Version: 7.5.0.2)
Canon Utilities Digital Photo Professional 3.9 (Version: 3.9.1.0)
Canon Utilities Movie Uploader for YouTube (Version: 1.1.0.4)
Canon Utilities MyCamera (Version: 7.4.0.2)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities ZoomBrowser EX (Version: 6.6.0.23)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.4.0.4)
CCleaner (remove only)
CCScore (Version: 8.02.0000.0001)
center (Version: 6.2.5.0)
Clip Art Collection (Version: 1.0.0.0)
CyberLink DVD Suite Deluxe (Version: 6.0.2111)
DealPly (Version: )
Desktop Encyclopedia (Version: 2009.0.0.0)
Driver Whiz (Version: 8.0.1)
DYMO Label Software
ESET Online Scanner v3
ESSBrwr (Version: 8.02.0000.0001)
ESSCDBK (Version: 8.02.0000.0001)
ESScore (Version: 8.02.0000.0001)
essentials (Version: 6.0.14.0)
ESSgui (Version: 8.02.0000.0001)
ESSini (Version: 8.02.0000.0001)
ESSPCD (Version: 8.02.0000.0001)
ESSPDock (Version: 6.03.0001.0004)
ESSTOOLS (Version: 5.00.0000.0004)
essvatgt (Version: 8.00.0000.0001)
EZ Vinyl/Tape Converter 4.1 by MixMeister
Feedback Tool (Version: 1.1.0)
File Uploader (Version: 1.1.1)
FileHippo.com Update Checker
Garmin Communicator Plugin (Version: 2.9.3)
Garmin Lifetime Updater (Version: 2.0.6)
Garmin USB Drivers (Version: 2.3.0.0)
Garmin WebUpdater (Version: 2.4.2)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.1.2003.1856)
Google Update Helper (Version: 1.3.21.69)
Hardware Diagnostic Tools (Version: 5.1.4976.17)
HijackThis 2.0.2 (Version: 2.0.2)
HP Active Support Library (Version: 3.1.9.1)
HP Advisor (Version: 3.3.12286.3436)
HP Customer Experience Enhancements (Version: 5.7.0.2784)
HP MediaSmart DVD (Version: 2.2.3309)
HP MediaSmart Music/Photo/Video (Version: 2.0.2217)
HP MediaSmart SmartMenu (Version: 2.0.8)
HP My Display (Version: 1.30.003)
HP Recovery Manager RSS (Version: 91.0.0.10)
HP Total Care Setup (Version: 1.1.1983.2818)
HP Update (Version: 5.003.001.001)
HPAsset component for HP Active Support Library (Version: 2.0.64.3)
iTunes (Version: 10.2.2.12)
Java Auto Updater (Version: 2.0.3.1)
Java™ 6 Update 24 (Version: 6.0.240)
Java™ 6 Update 7 (Version: 1.6.0.70)
Kodak AIO Printer (Version: 7.0.3.0)
KODAK AiO Software (Version: 7.1.6.30)
Kodak EasyShare software
KODAK Picture CD Volume 3 Issue 1
ksDIP (Version: 3.20.0000.0000)
LabelPrint (Version: 2.5.0904)
Legacy 7.4 (Version: 7.4 )
Legacy Charting 7.4
LightScribe System Software (Version: 1.18.3.2)
LightScribe Template Labeler (Version: 1.14.25.1)
Living Marine Aquarium 2 (Version: 1.0.2)
Living Waterfalls 2 (Version: 1.0.0.0)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Mapit Toolbar (Version: 6.6.0.19)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Picture It! Photo Premium 9 (Version: 9.0.0.0000)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee Reveal (Version: 7.0.35.7315)
My HP Games (Version: 1.0.0.62)
my Picturetown Uploader (Version: 1.0)
netbrdg (Version: 7.01.0000.0001)
Nikon Message Center (Version: 0.92.000)
NVIDIA Drivers (Version: 1.10)
ocr (Version: 6.2.3.50)
OfotoXMI (Version: 8.02.1000.0001)
PageRage 1.10.01 (Version: 1.10.01)
Panda Cloud Antivirus (Version: 1.05.01.0000)
Panda Cloud Antivirus (Version: 1.5.1)
Panda Security Toolbar (Version: 2.0.0.17)
Panda Security URL Filtering (Version: 2.0.0.10)
Pinnacle Instant DVD Recorder (Version: 2.5.0.090)
Pinnacle Studio 12 (Version: 12.0.1.6173)
Pinnacle Video Driver (Version: 12.00.0017)
Power2Go (Version: 6.0.2112)
PowerDirector (Version: 7.0.2202)
PowerTools Lite
PreReq (Version: 6.2.2.60)
Print Perfect Clip Art 50,000 DVD (Version: 9.0.23)
Python 2.5.2 (Version: 2.5.2150)
QuickTime (Version: 7.69.80.9)
Realtek High Definition Audio Driver (Version: 6.0.1.5789)
Registry Mechanic 10.0 (Version: 10.0)
SDK (Version: 1.33.004)
SFR (Version: 8.01.0000.0001)
SHASTA (Version: 7.01.0000.0001)
Shockwave
Sierra Utilities
skin0001 (Version: 8.02.0000.0001)
SKINXSDK (Version: 8.02.0000.0001)
Sonic MyDVD LE (Version: 6.1.3)
Sophos Anti-Rootkit 1.5.20 (Version: 1.5.20)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
SPORE Creature Creator Trial Edition (Version: 1.00.0000)
staticcr (Version: 8.02.0000.0001)
SureThing Express Labeler
The Print Shop 12
Toolbar Cleaner 1.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
USA98: Streets and Destinations
VPRINTOL (Version: 8.02.0000.0001)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Installer Clean Up (Version: 3.00.00.0000)
WIRELESS (Version: 8.02.0000.0001)
WOT for Internet Explorer (Version: 11.7.20.0)

========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 5886.31 MB
Available physical RAM: 4658.48 MB
Total Pagefile: 11897.14 MB
Available Pagefile: 10815.34 MB
Total Virtual: 4095.88 MB
Available Virtual: 4009.93 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:582.97 GB) (Free:476.16 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:13.2 GB) (Free:1.81 GB) NTFS
3 Drive e: (Feb 21 2011) (CDROM) (Total:4.38 GB) (Free:4.37 GB) UDF
4 Drive f: (GS DRIVE) (Removable) (Total:3.76 GB) (Free:3.6 GB) FAT32

========================= Users: ========================================

User accounts for \\ED-PC

Administrator Ed Guest]


**** End of log ****


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7795

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19120

9/25/2011 8:10:24 AM
mbam-log-2011-09-25 (08-10-24).txt

Scan type: Quick scan
Objects scanned: 192632
Time elapsed: 3 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


****Clarification****

Summary of steps prior to my first post here:

This machine was very unstable,& hung frequently,with a continuous hdd light on.

Used SuperAntiSpyware portable removed 922 threats trojans etc

Hit Man Pro hung system

chkdsk c: /R completes

HJT - I removed 9 objects

Ran MBAM 0 found

Eset online-scanner removed 7 threats

System still frequent hangs

Norton Power Eraser - with rootkit Crash

Emsisoft Emergency Kit - removed 21 traces

Windows msg "Log on has failed to create security options dialog"

MBAM updated found two Adware.MyWebSearch. two keys removed from hkeycurrent user\microsoft\windows\current version\ext\stats

Rootkit Razor Fails, GMER nothing found, but log was generated

StreamArmor - found one dangerous stream, checked stream on line removed

reboot MBAM full scan 8 items all MyWebSearch removed

Sophos - found many items all recommended not deleting

system hung reboot, using Avira Rescue CD finds 0

Back in windows MBAM quick finds two MyWebSearch at the above registry location removed

Dnld run DrWebCureIt 0 found

reboot chkdsk c: /f was done by system

back to windows MBAM full scan finds 8 MyWebSearch removed

I find NVIDIA 'Mediashield' mirrored raid. I think I'm not reaching the raid section,for cleaning & the malware is being replaced by the mirror.

reboot MBAM MyWebSearch is back

tried disable Mediashield disable service. run Mbam reboot run MBAM snd MyWebSearch is back

Eset online scanner removes 1

Try "Rkill" immediately upon entering windows. This seems to calm the system down

reboot removed AGG 8.5 install Panda Cloud, full scan finds 5 adware removed

reboot run MBAM MyWeb search is back

Next read up & follow instructions run COMBOFIX

System still unstable plus MBAM finds 2 MyWebSearch

New copy of SAS portable full scan finds 177 MyWebSearch

Reboot, reboot, reboot, reboot can't find MyWebSearch :thumbsup: but system still frequent hangs & still at odd times hangs with continuous HDD light on.

Next post here, malware must be causing hdd light & hangs

Next I disabled Superfetch & search (Vista 64 sp2)

reboot,reboot, reboot reboot All seems very good now!
___________________________________________________________

Short version:

Combofix > SAS portable > disable superfetch > seems OK

when using combofix i did not attempt to delete anything from the log.

Thanks You Very Much JASON!!!!!!

Ricorocks

#4 jntkwx

jntkwx

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Posted 25 September 2011 - 09:51 AM

Hi Ricorocks,

Since you have already run Combofix, please follow the instructions in ==>Malware Removal and Log Section Preparation Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Most importantly please be patient till you get a reply to your topic.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
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#5 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 25 September 2011 - 11:12 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic420472.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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