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malware removal help needed


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1 reply to this topic

#1 Tamsen

Tamsen

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Posted 23 September 2011 - 10:25 PM

If anyone can assist i will be so grateful! Malwarebytes wont run and the gmer scan keeps cutting out.

here is the dds log

DDS (Ver_09-12-01.01) - NTFSx86
Run by name at 7:40:36.76 on Sat 24/09/2011
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_26
Microsoft Windows XP Home Edition 5.1.2600.3.1252.61.1033.18.3327.2687 [GMT 10:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\4089110965:1243497740.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\D-Link\D-Link Wireless G DWA-510\AirGCFG.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files\ViiKiiDesktopPlugin\ViiKiiDesktopPlugin.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\name\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://fifi-moon.livejournal.com/profile
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: IeMonitorBho Class: {bf00e119-21a3-4fd1-b178-3b8537e75c92} - c:\program files\megaupload\mega manager\MegaIEMn.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [CTFMON.EXE] c:\windows\system32\ctfmon.exe
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [WebEQ XP] "c:\progra~1\blazea~1\webeqt~1\WebEQ.exe"
uRun: [lsasss] c:\tempi\ctfmon.exe
uRun: [msnmsgr] c:\tempi\taskmgr.exe
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [ANIWZCS2Service] c:\program files\ani\aniwzcs2 service\WZCSLDR2.exe
mRun: [D-Link D-Link Wireless G DWA-510] c:\program files\d-link\d-link wireless g dwa-510\AirGCFG.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\yoyo\mbamgui.exe /install /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\name\startm~1\programs\startup\everno~1.lnk - c:\program files\evernote\evernote\EvernoteClipper.exe
StartupFolder: c:\docume~1\name\startm~1\programs\startup\viikii~1.lnk - c:\program files\viikiidesktopplugin\ViiKiiDesktopPlugin.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: Add to Evernote 4.0 - c:\program files\evernote\evernote\EvernoteIE.dll/204
IE: Download Link Using Mega Manager... - c:\program files\megaupload\mega manager\mm_file.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://c:\program files\evernote\evernote\EvernoteIE.dll/204
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {0349EF81-B9C1-4B97-86F7-7B931D0E2532} - hxxp://sticube.clubbox.co.kr/sticubeupdate/cab/NowStarter2.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {EA1B8527-E422-4909-825A-70BE0694F18E} - hxxps://online.westpac.com.au/wtoa/wtOtherAccounts/portfoliomanagerwt.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\name\applic~1\mozilla\firefox\profiles\i90ilqp2.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://fifi-moon.livejournal.com/profile
FF - component: c:\documents and settings\name\application data\mozilla\firefox\profiles\i90ilqp2.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\common files\oberon media\ncadapter\1.0.0.7\npapicomadapter.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\windows\system32\tvuax\npTVUAx.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-11 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-11 29712]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-11 243152]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-27 308136]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-9-24 38224]
S2 gupdate1cabc476fce426e;Google Update Service (gupdate1cabc476fce426e);c:\program files\google\update\GoogleUpdate.exe [2010-3-5 133104]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-3-5 133104]

=============== Created Last 30 ================

2011-09-23 21:37:18 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-23 21:37:17 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-23 21:37:17 0 d-----w- c:\program files\yoyo
2011-09-23 21:23:22 664 ----a-w- c:\windows\system32\d3d9caps.dat
2011-09-23 20:27:36 0 ----a-w- c:\windows\4089110965
2011-08-26 10:46:44 0 d-----w- c:\docume~1\name\applic~1\Hobbyist Software
2011-08-26 10:46:14 0 d-----w- c:\program files\Hobbyist Software

==================== Find3M ====================

2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-08-07 09:13:05 32224 ---ha-w- c:\windows\system32\mlfcache.dat
2009-04-21 11:09:58 11691552 ----a-w- c:\program files\megamanager.exe
2009-04-21 11:00:39 1878888 ----a-w- c:\program files\install_flash_player.exe
2006-06-24 22:48:54 32768 ----a-r- c:\windows\inf\UpdateUSB.exe

============= FINISH: 7:40:58.00 ===============

Attached Files



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#2 Aaflac

Aaflac

    Doin' Dis 'n Dat...


  • Malware Response Team
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Posted 26 September 2011 - 10:26 PM

Tamsen,

The information provided shows the characteristics of the ZeroAccess Rootkit.

First, let's take care of this file:
C:\WINDOWS\4089110965:1243497740.exe

It throws a wrench in the works, and programs will not run successfully...

Please download DummyCreator.zip

Unzip the folder:
•Right-click and select: Extract all?
•Follow the prompts to extract

Open the new folder that appears on the Desktop:
•Double-click DummyCreator/DummyMaker to run the tool.

•Now, copy/paste the following into the blank area:

C:\WINDOWS\4089110965

•Press the Create button.

Save the content of the Result.txt to your Desktop, and post it in your reply.

Next, restart the computer!


Please do not run any malware removal programs while we are in the process of malware repairs. Doing so may just make matters worse, and that, you do not want!

Thanks!

Old duck...





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