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Engine Redirect virus


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#1 walk_the_walk

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Posted 23 September 2011 - 09:00 PM

I have the same problem with Google redirects on my daughter's PC running Windows XP Pro SP3 with Norton Internet Security. Just started a day or so ago. Affects Firefox and IE, but not Chrome.

Tried Malwarebytes, but it did not detect anything on a quick scan, then noticed a posting on the Mozilla site led me here to this site and to COMBOFIX. Downloaded CF and ran it. As a programmer, I can say for certain that this is amazingly complex piece of software. Bravo to the author!

CF seems to be doing an extensive fix, has rebooted the PC and after about 10 minutes is not done and has posted the Log file. I will review it and upload it in my next posting.


Some here have posted other solutions which, on the Mozilla site were described as not actually fixing this problem once and for all. ComboFix was the only program listed on MOZILLA as fixing this nasty little Malware/trojan.

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#2 boopme

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Posted 23 September 2011 - 09:11 PM

I have split ypu to your own topic here,
From the blue text above this forum.

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.


I moved it away from the OP's topic as Runing Combofix unsupervised..... is ill advised!!

:( This is a complex and powerful tool that should not be used except under the supervision and direction of a malware expert. It can and will render your computer unbootable permanently!! Also realize that in most circumstances a single run of Combofix is ineffective. Specialized scripts will be written specifically directing this program to clean-up based on your logs!! :(


Having run ComboFix we need to see that and a DDS log.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you have.

Let me know if that went well.
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#3 walk_the_walk

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Posted 23 September 2011 - 11:05 PM

I am a well trained programmer myself and was careful to follow the instruction screens posted online. All seemed to go really well.

If this program is so problematic, then someone should race to the Mozilla site and post that info there, but I had no issues. Still, I am a techie, not a novice.

I have, as you suggested, posted the COMBOFIX log in the appropriate forum and welcome any expert advice.

#4 walk_the_walk

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Posted 23 September 2011 - 11:10 PM

This is the link to where I found the COMBOFIX software referenced on the MOZILLA FOXFIRE website, as being the one program that solves the Search Engine Redirect problem. The poster linked back to this site, so as Moderator if that is a problem, then this is where I found it. If the problem is that novices wreck their machines because they don't know what they're doing, well... there's never been a fix for that IMHO.

http://support.mozilla.com/en-US/questions/748176

Edited by walk_the_walk, 23 September 2011 - 11:11 PM.


#5 Orange Blossom

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Posted 24 September 2011 - 12:49 PM

I read through the entire topic there. I see that some folks ran into problems with it, which isn't surprising. It happens. Many folks think that just because malware symptoms are similar, the cause and solution are the same. That is simply not the case. It's rather like someone with an Acer computer with Windows 7 experiencing a networking problem and applying a solution given to someone with a Dell computer running Windows XP Home, or someone with bronchitis taking medicine prescribed for someone with pneumonia.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic420223.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:

Edited by Orange Blossom, 24 September 2011 - 12:54 PM.
Fixed mangled sentence. ~ OB

Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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