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System Infectected: Tidserv Activity 2


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#1 kiwifrost4

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Posted 23 September 2011 - 08:58 PM

Since 17 September I have been getting bombarded with pop-ups saying "Threat requiring manual removal detected: System Infected: Tidserv Activity 2". On my history I am seeing an intrusion attempt approx. every 20 minutes. At the same time I have started seeing "80000032.@ (Trojan.Gen.2) detected by Auto-Protect,Blocked,Resolved - No Action Required" every 20 minutes or so as well.

I have attempted various "fixes" etc but all to no avail:

1) used Norton's recommended fix (per the security pop-up) Backdoor Tidserv Removal Tool FixTDSS.exe - ran scan, no infected files found, no action taken

2) browsed various forums for ideas - ran full system scan in both "regular" and "safe" modes with Norton and Malwarebytes - once again, no infected files found, no action taken. One thing to note here - various forums have said to unhide non-plug and play drivers and delete ones labelled TDSS - I never found any labelled as such.

3) Posted issue on Norton forums - was recommended to run TDSSKiller from kaspersky.com. Did so, and once again no infected files found.

4) upon completion of TDSSKiller, with no results was referred to this forum for further assistance. Apparently you use "more advanced tools".

This has been going on since 17 September and is driving me crazy - I don't know if I should even be using this computer. I do not know if it is infected, if it is not and just reading a "false positive", if someone is trying to hack it, if there is someting in that is allowing people to hack, or what. I'm at my wit's end right now and need help.

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#2 boopme

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Posted 23 September 2011 - 09:15 PM

Hello kiwifrost4, we need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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