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18 replies to this topic

#1 Lorettaar

Lorettaar

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  • 25 posts
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  • Local time:11:01 AM

Posted 23 September 2011 - 08:36 AM

I guess I should add some information to this. None of the the search engines work. I tried yahoo and bing and somtimes they send me back to google. Another time I clicked on the link for Mayo clinic and it sent me to the 1st site that was listed in the search Medicinenet. When I search google, it sends me to an ad site. I can't get to my kids school website or cub scouts page or anything I usually go to. Also, I keep getting a google user alert asking if I want to allow Google to make changes to this computer. When I click no, it just pops back up. I don't know if I should click yes or not. And now this happened as well...It said, " An error has occurred in the script on this page" Line 1 Char ! Error out of memory Code 0. What did I do now?



Here is the log that I was asked to post. I don't know if I did it correctly as I think I neglected to save to desktop instead I just ran the program and teh GMER would not run at all. Thanks, Loretta

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Loretta at 9:23:45 on 2011-09-23
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2940.960 [GMT -4:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\windows\system32\DllHost.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\windows\SysWOW64\Macromed\Flash\FlashUtil10w_ActiveX.exe
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Loretta\AppData\Local\Apple Computer\AppleUpdate\Appleupdt32.exe
C:\windows\SysWOW64\rundll32.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\wuauclt.exe
C:\Users\Loretta\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QPR8WXWI\Defogger[1].exe
C:\windows\system32\conhost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\DllHost.exe
C:\windows\system32\DllHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uDefault_Page_URL = hxxp://start.toshiba.com/g/
uInternet Settings,ProxyOverride = <local>;*.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Apple Computer Update] C:\Users\Loretta\AppData\Local\Apple Computer\AppleUpdate\Appleupdt32.exe
uRun: [GoogleOnlineService] rundll32.exe "C:\ProgramData\GoogleOnlineService.dll",DllRegisterServer
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
mRun: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
mRun: [TaskTray]
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{849E829A-FFCB-43F4-A429-D3C22EAFD66B} : DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun-x64: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
mRun-x64: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
mRun-x64: [TaskTray]
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110909.001\BHDrvx64.sys [2011-9-9 1152632]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110913.030\IDSviA64.sys [2011-9-13 488568]
R1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS --> C:\windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [2011-5-10 130008]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-9-14 508264]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-8-18 136824]
R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]
R3 Sftfs;Sftfs;C:\windows\system32\DRIVERS\Sftfslh.sys --> C:\windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\windows\system32\DRIVERS\Sftplaylh.sys --> C:\windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\windows\system32\DRIVERS\Sftredirlh.sys --> C:\windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\windows\system32\DRIVERS\Sftvollh.sys --> C:\windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-9-14 219496]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-2-19 54136]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 136176]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 136176]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2011-09-23 12:27:31 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{98C0C21B-F30A-4865-A529-17BE18FAA29E}\offreg.dll
2011-09-23 12:27:27 9049936 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{98C0C21B-F30A-4865-A529-17BE18FAA29E}\mpengine.dll
2011-09-22 22:47:05 98816 ----a-w- C:\windows\SysWow64\srrstr.dll
2011-09-22 22:46:58 98816 ----a-w- C:\ProgramData\GoogleOnlineService.dll
2011-09-13 23:58:43 -------- d-----w- C:\windows\System32\EventProviders
2011-09-13 23:58:41 -------- d-----w- C:\192d0387fdb84c0da383
2011-09-13 23:37:57 -------- d-----w- C:\Program Files (x86)\Driver-Soft
2011-09-09 21:23:56 404640 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-09 15:36:49 51472 ----a-w- C:\Program Files (x86)\Microsoft Games\Age of Empires Online\rmdll\Final\RandomMap.dll
2011-09-09 15:36:49 13584 ----a-w- C:\Program Files (x86)\Microsoft Games\Age of Empires Online\rmdll\Final\RandomMapBinder.dll
2011-09-09 15:36:48 19216 ----a-w- C:\Program Files (x86)\Microsoft Games\Age of Empires Online\rmdll\Final\CLRBinder.dll
2011-09-09 15:27:48 81998 ----a-w- C:\Program Files (x86)\Microsoft Games\Age of Empires Online\RockallDLL.dll
2011-09-09 15:27:47 746496 ----a-w- C:\Program Files (x86)\Microsoft Games\Age of Empires Online\granny2.dll
2011-09-09 15:27:43 139536 ----a-w- C:\Program Files (x86)\Microsoft Games\Age of Empires Online\eulax.dll
2011-09-09 15:27:41 173408 ----a-w- C:\Program Files (x86)\Microsoft Games\Age of Empires Online\pw32b.dll
2011-09-09 15:27:23 -------- d-----w- C:\Program Files (x86)\Microsoft Games
2011-09-09 15:27:19 452440 ----a-w- C:\windows\SysWow64\d3dx10_40.dll
2011-09-09 15:27:19 4379984 ----a-w- C:\windows\SysWow64\D3DX9_40.dll
2011-09-09 15:27:19 2036576 ----a-w- C:\windows\SysWow64\D3DCompiler_40.dll
2011-09-09 15:26:13 1892184 ----a-w- C:\windows\SysWow64\D3DX9_42.dll
2011-09-09 15:25:37 -------- d-----w- C:\windows\SysWow64\xlive
2011-09-09 15:25:29 -------- d-----w- C:\Program Files (x86)\Microsoft Games for Windows - LIVE
.
==================== Find3M ====================
.
2011-07-30 15:34:21 106496 ----a-w- C:\windows\SysWow64\ATL71.DLL
2011-07-22 05:35:08 1638912 ----a-w- C:\windows\System32\mshtml.tlb
2011-07-22 04:56:17 1638912 ----a-w- C:\windows\SysWow64\mshtml.tlb
2011-07-16 05:26:54 362496 ----a-w- C:\windows\System32\wow64win.dll
2011-07-16 05:26:53 243200 ----a-w- C:\windows\System32\wow64.dll
2011-07-16 05:26:53 13312 ----a-w- C:\windows\System32\wow64cpu.dll
2011-07-16 05:26:18 214528 ----a-w- C:\windows\System32\winsrv.dll
2011-07-16 05:24:09 16384 ----a-w- C:\windows\System32\ntvdm64.dll
2011-07-16 05:21:32 422400 ----a-w- C:\windows\System32\KernelBase.dll
2011-07-16 05:17:46 338432 ----a-w- C:\windows\System32\conhost.exe
2011-07-16 04:36:09 14336 ----a-w- C:\windows\SysWow64\ntvdm64.dll
2011-07-16 04:32:14 44032 ----a-w- C:\windows\apppatch\acwow64.dll
2011-07-16 04:31:50 25600 ----a-w- C:\windows\SysWow64\setup16.exe
2011-07-16 04:30:29 5120 ----a-w- C:\windows\SysWow64\wow32.dll
2011-07-16 04:30:27 272384 ----a-w- C:\windows\SysWow64\KernelBase.dll
2011-07-16 02:26:12 7680 ----a-w- C:\windows\SysWow64\instnm.exe
2011-07-16 02:26:11 2048 ----a-w- C:\windows\SysWow64\user.exe
2011-07-16 02:21:47 6144 ---ha-w- C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:21:47 4608 ---ha-w- C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:21:47 3584 ---ha-w- C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:21:47 3072 ---ha-w- C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-09 05:14:10 2048 ----a-w- C:\windows\System32\tzres.dll
2011-07-09 04:30:52 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2011-07-09 02:44:55 287744 ----a-w- C:\windows\System32\drivers\mrxsmb10.sys
2011-07-08 21:45:12 386168 ----a-w- C:\windows\System32\drivers\NISx64\1206000.01D\symnets.sys
.
============= FINISH: 9:24:49.23 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 4/27/2011 6:05:55 PM
System Uptime: 9/19/2011 8:14:00 PM (85 hours ago)
.
Motherboard: TOSHIBA | | Portable PC
Processor: Intel® Celeron® CPU 925 @ 2.30GHz | CPU | 2294/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 221 GiB total, 172.329 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP39: 9/13/2011 9:17:15 PM - Windows Update
RP40: 9/14/2011 7:37:24 PM - Windows Update
RP41: 9/16/2011 4:51:37 PM - Windows Update
RP42: 9/20/2011 8:10:17 AM - Windows Update
RP43: 9/23/2011 8:26:32 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.4
Age of Empires Online
Apple Application Support
Apple Software Update
ArcSoft Panorama Maker 5
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Atheros Driver Installation Program
Best Buy pc app
D3DX10
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hardware Helper
Intel® Graphics Media Accelerator Driver
Java™ 6 Update 17
Junk Mail filter update
Label@Once 1.0
Mesh Runtime
Microsoft Age of Empires II
Microsoft Age of Empires II: The Conquerors Expansion
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nikon Message Center 2
Norton Internet Security
Picture Control Utility
PlayReady PC Runtime x86
QuickTime
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Toshiba App Place
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
TOSHIBA Quality Application
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
ToshibaRegistration
Unity Web Player
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
ViewNX 2
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Wizard101
.
==== Event Viewer Messages From Past Week ========
.
9/18/2011 5:58:09 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.
9/16/2011 6:57:42 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
.
==== End Of File ===========================

Edited by Lorettaar, 23 September 2011 - 10:22 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:01 PM

Posted 25 September 2011 - 05:32 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Lorettaar

Lorettaar
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:11:01 AM

Posted 26 September 2011 - 12:58 PM

Hi Gringo,

I ran Combofix and here is the log. I haven't rechecked to see what the computer is doing now. I do see that as I type this the hourglass is blinking on and off. It was loggging me on and off facebook for some reason before as well. During the combofix two things popped up 1. was a device attached to the system is not functioning C:\windows\systems32\Gfx and another said illegal opeation attempted on a registry key that has been makred for deletion. Also it stated this at one point, but then it disappeared. PEV.exe has stopped working. Last week before this all happened, the USB port stopped working and I had to fix that. Thanks for your help.

Loretta

ComboFix 11-09-26.01 - Loretta 09/26/2011 11:35:37.1.1 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2940.1697 [GMT -4:00]
Running from: c:\users\Public\Documents\ComboFix.exe
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\GoogleOnlineService.dll
c:\users\Loretta\AppData\Local\Apple Computer\AppleUpdate\Appleupdt32.dll
c:\users\Loretta\AppData\Local\Apple Computer\AppleUpdate\Appleupdt32.exe
c:\users\Loretta\AppData\Local\InternetAdmin.dll
c:\users\Loretta\AppData\Local\Microsoft\MicrosoftUpdate\Microsoftupdt32.dll
c:\users\Loretta\AppData\Local\Microsoft\MicrosoftUpdate\Microsoftupdt32.exe
c:\windows\system32\Thumbs.db
.
.
((((((((((((((((((((((((( Files Created from 2011-08-26 to 2011-09-26 )))))))))))))))))))))))))))))))
.
.
2011-09-26 15:54 . 2011-09-26 15:54 69000 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{98C0C21B-F30A-4865-A529-17BE18FAA29E}\offreg.dll
2011-09-26 15:49 . 2011-09-26 15:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-23 12:27 . 2011-09-13 00:26 9049936 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{98C0C21B-F30A-4865-A529-17BE18FAA29E}\mpengine.dll
2011-09-22 22:47 . 2011-09-22 22:46 98816 ----a-w- c:\windows\SysWow64\srrstr.dll
2011-09-14 00:38 . 2011-09-14 00:38 -------- d-----w- c:\users\Loretta\AppData\Roaming\InstallShield
2011-09-13 23:58 . 2011-09-13 23:58 -------- d-----w- c:\windows\system32\EventProviders
2011-09-13 23:58 . 2011-09-14 00:28 -------- d-----w- C:\192d0387fdb84c0da383
2011-09-13 23:37 . 2011-09-13 23:37 -------- d-----w- c:\program files (x86)\Driver-Soft
2011-09-09 21:23 . 2011-09-09 21:23 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-09 15:27 . 2011-09-14 11:06 -------- d-----w- c:\program files (x86)\Microsoft Games
2011-09-09 15:27 . 2008-10-15 10:22 452440 ----a-w- c:\windows\SysWow64\d3dx10_40.dll
2011-09-09 15:27 . 2008-10-15 10:22 4379984 ----a-w- c:\windows\SysWow64\D3DX9_40.dll
2011-09-09 15:27 . 2008-10-15 10:22 2036576 ----a-w- c:\windows\SysWow64\D3DCompiler_40.dll
2011-09-09 15:26 . 2009-09-04 21:29 1892184 ----a-w- c:\windows\SysWow64\D3DX9_42.dll
2011-09-09 15:25 . 2011-09-09 15:25 -------- d-----w- c:\windows\SysWow64\xlive
2011-09-09 15:25 . 2011-09-09 15:25 -------- d-----w- c:\program files (x86)\Microsoft Games for Windows - LIVE
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-30 15:41 . 2011-07-30 15:41 57344 ----a-r- c:\users\Loretta\AppData\Roaming\Microsoft\Installer\{87441A59-5E64-4096-A170-14EFE67200C3}\ARPPRODUCTICON.exe
2011-07-30 15:34 . 2011-07-30 15:36 106496 ----a-w- c:\windows\SysWow64\ATL71.DLL
2011-07-22 05:35 . 2011-08-09 21:20 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-22 04:56 . 2011-08-09 21:20 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-07-16 05:26 . 2011-08-09 21:20 362496 ----a-w- c:\windows\system32\wow64win.dll
2011-07-16 05:26 . 2011-08-09 21:20 243200 ----a-w- c:\windows\system32\wow64.dll
2011-07-16 05:26 . 2011-08-09 21:20 13312 ----a-w- c:\windows\system32\wow64cpu.dll
2011-07-16 05:26 . 2011-08-09 21:20 214528 ----a-w- c:\windows\system32\winsrv.dll
2011-07-16 05:24 . 2011-08-09 21:20 16384 ----a-w- c:\windows\system32\ntvdm64.dll
2011-07-16 05:21 . 2011-08-09 21:20 422400 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 05:17 . 2011-08-09 21:20 338432 ----a-w- c:\windows\system32\conhost.exe
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2011-07-16 04:36 . 2011-08-09 21:20 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2011-07-16 04:32 . 2011-08-09 21:20 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-07-16 04:31 . 2011-08-09 21:20 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2011-07-16 04:30 . 2011-08-09 21:20 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2011-07-16 04:30 . 2011-08-09 21:20 272384 ----a-w- c:\windows\SysWow64\KernelBase.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2011-07-16 02:26 . 2011-08-09 21:20 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2011-07-16 02:26 . 2011-08-09 21:20 2048 ----a-w- c:\windows\SysWow64\user.exe
2011-07-16 02:21 . 2011-08-09 21:20 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:21 . 2011-08-09 21:20 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:21 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:21 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-09 05:14 . 2011-08-24 12:44 2048 ----a-w- c:\windows\system32\tzres.dll
2011-07-09 04:30 . 2011-08-24 12:44 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-07-09 02:44 . 2011-08-09 21:24 287744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-08 21:45 . 2011-05-11 00:27 386168 ----a-w- c:\windows\system32\drivers\NISx64\1206000.01D\symnets.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-10-15 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"ToshibaAppPlace"="c:\program files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" [2010-09-23 552960]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-06-07 421160]
"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-25 619008]
"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2010-6-24 9216]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 136176]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-02-11 54136]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110909.001\BHDrvx64.sys [2011-09-09 1152632]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110913.030\IDSvia64.sys [2011-08-23 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-08-15 136824]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-26 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 17:41]
.
2011-09-26 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 17:41]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-03-18 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-03-18 391192]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-03-18 410648]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-22 521272]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-Apple Computer Update - c:\users\Loretta\AppData\Local\Apple Computer\AppleUpdate\Appleupdt32.exe
Wow6432Node-HKCU-Run-GoogleOnlineService - c:\programdata\GoogleOnlineService.dll
Wow6432Node-HKLM-Run-TaskTray - (no file)
Wow6432Node-HKU-Default-Run-Microsoft Update - c:\users\Loretta\AppData\Local\Microsoft\MicrosoftUpdate\Microsoftupdt32.exe
Toolbar-Locked - (no file)
HKLM-Run-(Default) - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10w_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10w_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10w.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10w.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10w.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10w.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
.
**************************************************************************
.
Completion time: 2011-09-26 12:13:52 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-26 16:13
.
Pre-Run: 188,792,573,952 bytes free
Post-Run: 188,622,499,840 bytes free
.
- - End Of File - - 3629B06719E593E1C244E65F75749C18

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:01 PM

Posted 26 September 2011 - 04:30 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

DDS::
uInternet Settings,ProxyOverride = <local>;*.local


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 Lorettaar

Lorettaar
  • Topic Starter

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:11:01 AM

Posted 27 September 2011 - 07:28 AM

Hello there,

Thanks again for your help. Here is the new log. It seems I can now use google at least it didn't redirect me like it had been and the security pop ups are gone. Loretta

ComboFix 11-09-27.01 - Loretta 09/27/2011 8:09.2.1 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2940.1653 [GMT -4:00]
Running from: c:\users\Loretta\Desktop\ComboFix.exe
Command switches used :: c:\users\Loretta\Desktop\CFScript.txt.docx
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-08-27 to 2011-09-27 )))))))))))))))))))))))))))))))
.
.
2011-09-27 12:14 . 2011-09-27 12:14 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-27 11:25 . 2011-09-13 00:26 9049936 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{823E164D-DF98-4CF0-AFC9-9B427ED960B2}\mpengine.dll
2011-09-22 22:47 . 2011-09-22 22:46 98816 ----a-w- c:\windows\SysWow64\srrstr.dll
2011-09-14 00:38 . 2011-09-14 00:38 -------- d-----w- c:\users\Loretta\AppData\Roaming\InstallShield
2011-09-13 23:58 . 2011-09-13 23:58 -------- d-----w- c:\windows\system32\EventProviders
2011-09-13 23:58 . 2011-09-14 00:28 -------- d-----w- C:\192d0387fdb84c0da383
2011-09-13 23:37 . 2011-09-13 23:37 -------- d-----w- c:\program files (x86)\Driver-Soft
2011-09-09 21:23 . 2011-09-09 21:23 404640 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-09-09 15:27 . 2011-09-14 11:06 -------- d-----w- c:\program files (x86)\Microsoft Games
2011-09-09 15:27 . 2008-10-15 10:22 452440 ----a-w- c:\windows\SysWow64\d3dx10_40.dll
2011-09-09 15:27 . 2008-10-15 10:22 4379984 ----a-w- c:\windows\SysWow64\D3DX9_40.dll
2011-09-09 15:27 . 2008-10-15 10:22 2036576 ----a-w- c:\windows\SysWow64\D3DCompiler_40.dll
2011-09-09 15:26 . 2009-09-04 21:29 1892184 ----a-w- c:\windows\SysWow64\D3DX9_42.dll
2011-09-09 15:25 . 2011-09-09 15:25 -------- d-----w- c:\windows\SysWow64\xlive
2011-09-09 15:25 . 2011-09-09 15:25 -------- d-----w- c:\program files (x86)\Microsoft Games for Windows - LIVE
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-30 15:41 . 2011-07-30 15:41 57344 ----a-r- c:\users\Loretta\AppData\Roaming\Microsoft\Installer\{87441A59-5E64-4096-A170-14EFE67200C3}\ARPPRODUCTICON.exe
2011-07-30 15:34 . 2011-07-30 15:36 106496 ----a-w- c:\windows\SysWow64\ATL71.DLL
2011-07-22 05:35 . 2011-08-09 21:20 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-22 04:56 . 2011-08-09 21:20 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-07-16 05:26 . 2011-08-09 21:20 362496 ----a-w- c:\windows\system32\wow64win.dll
2011-07-16 05:26 . 2011-08-09 21:20 243200 ----a-w- c:\windows\system32\wow64.dll
2011-07-16 05:26 . 2011-08-09 21:20 13312 ----a-w- c:\windows\system32\wow64cpu.dll
2011-07-16 05:26 . 2011-08-09 21:20 214528 ----a-w- c:\windows\system32\winsrv.dll
2011-07-16 05:24 . 2011-08-09 21:20 16384 ----a-w- c:\windows\system32\ntvdm64.dll
2011-07-16 05:21 . 2011-08-09 21:20 422400 ----a-w- c:\windows\system32\KernelBase.dll
2011-07-16 05:17 . 2011-08-09 21:20 338432 ----a-w- c:\windows\system32\conhost.exe
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 5120 ---ha-w- c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4608 ---ha-w- c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 05:04 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2011-07-16 04:36 . 2011-08-09 21:20 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2011-07-16 04:32 . 2011-08-09 21:20 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2011-07-16 04:31 . 2011-08-09 21:20 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2011-07-16 04:30 . 2011-08-09 21:20 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2011-07-16 04:30 . 2011-08-09 21:20 272384 ----a-w- c:\windows\SysWow64\KernelBase.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 5120 ---ha-w- c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-handle-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-fibers-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-errorhandling-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-delayload-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-debug-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-datetime-l1-1-0.dll
2011-07-16 04:19 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-console-l1-1-0.dll
2011-07-16 02:26 . 2011-08-09 21:20 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2011-07-16 02:26 . 2011-08-09 21:20 2048 ----a-w- c:\windows\SysWow64\user.exe
2011-07-16 02:21 . 2011-08-09 21:20 6144 ---ha-w- c:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:21 . 2011-08-09 21:20 4608 ---ha-w- c:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:21 . 2011-08-09 21:20 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:21 . 2011-08-09 21:20 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-09 05:14 . 2011-08-24 12:44 2048 ----a-w- c:\windows\system32\tzres.dll
2011-07-09 04:30 . 2011-08-24 12:44 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-07-09 02:44 . 2011-08-09 21:24 287744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-08 21:45 . 2011-05-11 00:27 386168 ----a-w- c:\windows\system32\drivers\NISx64\1206000.01D\symnets.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2011-09-26_15.52.31 )))))))))))))))))))))))))))))))))))))))))
.
- 2011-09-26 15:50 . 2011-09-26 15:50 13342 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\SoftGrid Client\Icon Cache\icon_ex.dat
+ 2011-09-27 12:14 . 2011-09-27 12:14 13342 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\SoftGrid Client\Icon Cache\icon_ex.dat
+ 2009-07-14 04:54 . 2011-09-27 12:15 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-07-14 04:54 . 2011-09-26 15:51 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2009-07-14 04:54 . 2011-09-26 15:51 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2011-09-27 12:15 32768 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2011-09-26 15:51 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2011-09-27 12:15 16384 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-14 05:10 . 2011-09-23 16:56 44136 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2011-09-26 15:53 44136 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
- 2011-04-27 21:03 . 2011-09-23 16:55 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-04-27 21:03 . 2011-09-26 19:13 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-04-27 21:03 . 2011-09-26 19:13 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2011-04-27 21:03 . 2011-09-23 16:55 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2011-09-26 19:13 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-14 04:54 . 2011-09-23 16:55 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-04-29 19:32 . 2011-09-27 12:16 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2011-04-29 19:32 . 2011-09-26 15:51 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2011-04-29 19:32 . 2011-09-26 15:51 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2011-04-29 19:32 . 2011-09-27 12:16 32768 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2011-04-29 19:32 . 2011-09-26 15:51 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-04-29 19:32 . 2011-09-27 12:16 16384 c:\windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-04-27 22:05 . 2011-09-27 12:16 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2011-04-27 22:05 . 2011-09-26 15:51 16384 c:\windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2011-04-27 22:05 . 2011-09-26 15:51 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-04-27 22:05 . 2011-09-27 12:16 16384 c:\windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-05-08 16:34 . 2011-09-26 15:53 6588 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2616328833-929725641-527832472-1001_UserData.bin
- 2011-09-26 15:51 . 2011-09-26 15:51 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-09-27 12:15 . 2011-09-27 12:15 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-09-26 15:51 . 2011-09-26 15:51 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2011-09-27 12:15 . 2011-09-27 12:15 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2011-04-29 19:32 . 2011-09-27 11:58 238170 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_S3.bin
- 2009-07-14 02:36 . 2011-09-26 15:05 624622 c:\windows\system32\perfh009.dat
+ 2009-07-14 02:36 . 2011-09-27 12:01 624622 c:\windows\system32\perfh009.dat
- 2009-07-14 02:36 . 2011-09-26 15:05 106708 c:\windows\system32\perfc009.dat
+ 2009-07-14 02:36 . 2011-09-27 12:01 106708 c:\windows\system32\perfc009.dat
- 2009-07-14 05:01 . 2011-09-26 15:50 239280 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2009-07-14 05:01 . 2011-09-27 12:14 239280 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2009-07-14 02:34 . 2011-09-26 15:25 10223616 c:\windows\system32\SMI\Store\Machine\schema.dat
+ 2009-07-14 02:34 . 2011-09-27 11:35 10223616 c:\windows\system32\SMI\Store\Machine\schema.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-10-15 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2011-02-11 1295736]
"ToshibaAppPlace"="c:\program files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" [2010-09-23 552960]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-06-07 421160]
"Nikon Message Center 2"="c:\program files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe" [2010-05-25 619008]
"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-27 207424]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Best Buy pc app.lnk - c:\programdata\Best Buy pc app\ClickOnceSetup.exe [2010-6-24 9216]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 136176]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 136176]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-02-11 54136]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110909.001\BHDrvx64.sys [2011-09-09 1152632]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110913.030\IDSvia64.sys [2011-08-23 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-08-15 136824]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 17:41]
.
2011-09-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-10-15 17:41]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-03-18 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-03-18 391192]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-03-18 410648]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-22 521272]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"TPwrMain"="c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE" [BU]
"SmoothView"="c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe" [BU]
"00TCrdMain"="c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe" [BU]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]
"TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [BU]
"TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [BU]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\18.6.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10w_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10w_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10w.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10w.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10w.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10w.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
.
**************************************************************************
.
Completion time: 2011-09-27 08:19:52 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-27 12:19
ComboFix2.txt 2011-09-26 16:14
.
Pre-Run: 193,963,450,368 bytes free
Post-Run: 193,537,781,760 bytes free
.
- - End Of File - - 9A511B3448C860B99FB64A7ADC46C8EE

#6 gringo_pr

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Posted 27 September 2011 - 09:37 AM

Greetings Loretta





These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.3.4

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#7 Lorettaar

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Posted 28 September 2011 - 08:38 AM

Hi Gringo,

I was able to run the malware program and copy the information below. The hijack this would not copy to notepad. It keeps saying,"for some reason system denied access to Hosts.file." That's not all it says, but it is long. I can see the report, but I can't copy or paste. I uninstalled adobe, but it still is listed in programs. I updated adobe as well. The computer seems to be working much better. I can do a search and it doesn't re-direct me like it was doing. Thanks for all your help. Loretta



Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7816

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

9/28/2011 9:17:58 AM
mbam-log-2011-09-28 (09-17-58).txt

Scan type: Quick scan
Objects scanned: 185346
Time elapsed: 2 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 gringo_pr

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Posted 28 September 2011 - 09:24 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#9 Lorettaar

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Posted 28 September 2011 - 12:53 PM

Hi Gringo,

I did what you asked, but it didn't seem to quit work the way it should. I wasn't able to copy to clipboard for some reason, but it did copy as a text file, hopefully that works. Here is the log. Thanks, Loretta

C:\Qoobox\Quarantine\C\ProgramData\GoogleOnlineService.dll.vir a variant of Win32/Kryptik.TGT trojan
C:\Qoobox\Quarantine\C\Users\Loretta\AppData\Local\InternetAdmin.dll.vir a variant of Win32/Kryptik.TGT trojan
C:\Qoobox\Quarantine\C\Users\Loretta\AppData\Local\Apple Computer\AppleUpdate\Appleupdt32.dll.vir a variant of Win32/Kryptik.TGT trojan
C:\Qoobox\Quarantine\C\Users\Loretta\AppData\Local\Apple Computer\AppleUpdate\Appleupdt32.exe.vir a variant of Win32/Kryptik.TBJ trojan
C:\Qoobox\Quarantine\C\Users\Loretta\AppData\Local\Microsoft\MicrosoftUpdate\Microsoftupdt32.dll.vir a variant of Win32/Kryptik.TGT trojan
C:\Qoobox\Quarantine\C\Users\Loretta\AppData\Local\Microsoft\MicrosoftUpdate\Microsoftupdt32.exe.vir a variant of Win32/Kryptik.TBJ trojan
C:\Windows\System32\srrstr.dll a variant of Win32/Kryptik.TGT trojan
C:\Windows\SysWOW64\srrstr.dll a variant of Win32/Kryptik.TGT trojan

#10 gringo_pr

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Posted 28 September 2011 - 04:02 PM

Hello

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the quote box (below)...to Notepad.

    @echo off
    REM: Remove Directory and all sub-directories and files
    rd /s /q "C:\Program Files\Bad\"
    rd /s /q "C:\Program Files\BadDir01\"

    REM: Delete specific files within a Directory
    del /f /s /q "C:\Windows\System32\srrstr.dll "
    del /f /s /q "C:\Windows\SysWOW64\srrstr.dll"
    del %0

  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#11 Lorettaar

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Posted 30 September 2011 - 11:08 AM

Hi Gringo,

I went through everything you asked. I'm not sure if it was all done correctly because at one point there was an update loading and it wsa taking forever, but the screen is gone so I guess it worked. The computer seems fine now. Thanks for all your help. On another note, I will be posting again because I am going to try and fix my sons laptop. He was having similar problems, but worse than mine. I recently restore his laptop to a previous point because when you tried to start it, it would just turn off. I thought I fixed it, but then it started redirecting to variuos sites when you searched and then it did a few other wierd things, and now it won't start again.

So thanks, I look forward to working with you again.

Loretta

#12 gringo_pr

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Posted 30 September 2011 - 12:03 PM

what happens when you try to start it?


gringo
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#13 Lorettaar

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Posted 02 October 2011 - 09:55 AM

Hi Gringo,

I am sitting here staring at his computer screen and it is a black screen that says BOOTMGR is missing. Press Ctrl+Alt+ Del to restart and when you press that it goes right back to the same screen.

Thanks,
Loretta

#14 gringo_pr

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Posted 02 October 2011 - 10:07 PM

His computer - vista or windows 7?



System Recovery Environment

To access the System Recovery Environment, simply boot your PC,

  • just before the system loads the Windows operating system, hit the [F8] Function 8 key on your keyboard which will launch the Advanced Boot Options menu.
  • There you will see a new option 'Repair Your Computer', select this option and hit 'Enter' on your keyboard.
  • Now, from the System Recovery Options dialog, select the "Operating System" you want to repair, then click Next:
  • From the "Choose a Recovery Tool" dialog menu, select "startup repair":

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#15 Lorettaar

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Posted 03 October 2011 - 09:16 AM

Hi Gringo,

Looks like his computer has more serious trouble. I can't get to the system recovery window. It does nothing but beep when I press F8. That's what I did last time to restore it. It only gets to the Dell screen then goes right back to the message that Boot mgr isn't avaliable. I can press F12 and get to BIOS set up and I ran a Diagnostics and it came up with an error message Error Code 0146 and Msg. Error Code 2000-0146.

This is a windows 7. I remember once I had to take the battery out of my other laptop and do some other things to perform a system recovery because it wouldn't boot. Hope you can help.

Thanks,
Loretta




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