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#16 jadabreen

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Posted 28 September 2011 - 07:41 PM

Done!

SystemLook 30.07.11 by jpshortstuff
Log created at 17:40 on 28/09/2011 by Jada Evans
Administrator - Elevation successful

========== filefind ==========

Searching for "srrstr.dll"
C:\Windows\System32\srrstr.dll --a---- 270848 bytes [03:25 21/11/2010] [03:25 21/11/2010] A3D4197E5DC267D488C467133E8407DF
C:\Windows\SysWOW64\srrstr.dll --a---- 98816 bytes [22:44 21/09/2011] [22:44 21/09/2011] B59A91CA38163E8C91A0608157E5347B
C:\Windows\winsxs\amd64_microsoft-windows-s..estore-propertypage_31bf3856ad364e35_6.1.7601.17514_none_e907844a97552799\srrstr.dll --a---- 270848 bytes [03:25 21/11/2010] [03:25 21/11/2010] A3D4197E5DC267D488C467133E8407DF

-= EOF =-

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#17 gringo_pr

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Posted 29 September 2011 - 11:01 AM

:Avenger by Swandog:

  • Download Avenger by Swandog and unzip it to your Desktop.

    Note: This program must be run from an account with Administrator priviledges.

  • Open the Avenger folder and double click Avenger.exe to launch the programme.
  • Copy the text in the code box below and Paste it into the Input script here: box.
Files to delete:
C:\Windows\SysWOW64\srrstr.dll

  • Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

  • Ensure the following:
    • Scan for Rootkits is checked.
    • Automatically disable any rootkits found is Unchecked.
  • Press the Execute key.
  • Avenger will now process the script you've pasted (this may involve more than one re-boot), when finished it will produce a log file.
  • Post the log back here please. (it can also be found at C:\avenger.txt)

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#18 jadabreen

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Posted 29 September 2011 - 01:08 PM

When I ran this it told me step one was done and rebooted once. After reboot, the program isn't running and there's no text file. I ran as administrator and disable kaspersky. Any ideas?
thanks!

#19 gringo_pr

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Posted 29 September 2011 - 02:44 PM

Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe

  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
MoveFile:
C:\Windows\SysWOW64\srrstr.dll C:\srrstr.dll
  • Click Execute Now. Your computer will need to reboot in order to replace the files.
  • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\

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#20 jadabreen

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Posted 29 September 2011 - 03:00 PM

Thanks! That one seems to have run fine --

BlitzBlank 1.0.0.32

File/Registry Modification Engine native application
MoveFileOnReboot: sourceFile = "\??\c:\windows\syswow64\srrstr.dll", destinationFile = "\??\c:\srrstr.dll", replaceWithDummy = 0

#21 gringo_pr

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Posted 29 September 2011 - 03:26 PM

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

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#22 jadabreen

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Posted 29 September 2011 - 04:34 PM

Yay! Thanks so much! I have followed all of the clean up steps and will read through the securing firefox link and will register the malwarebytes product for the live protection. Donated!

Kaspersky just right now popped up and said that java.exe was accessing srrstr.dll / trojan detected. In the Kaspersky report, it shows Detected: Trojan.Win32.Searches.zd in object srrstr.dll, next entry is Backed Up, next entry is Deleted. Does that sound right? Did Kaspersky take care of it or should I be concerned?

Thanks again!
Jada

#23 gringo_pr

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Posted 29 September 2011 - 04:41 PM

yes it looks like kaspersky took care of it

thank you it was very nice - You are most welcome

May you Google in peace


gringo

Edited by gringo_pr, 29 September 2011 - 04:43 PM.

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#24 gringo_pr

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Posted 03 October 2011 - 01:06 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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