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Redirecting virus - need help


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7 replies to this topic

#1 nonfatmilk

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Posted 21 September 2011 - 11:32 AM

Hello,

So for the past few weeks I've been tackling a redirect virus, where google and yahoo will redirect me to a site like "Find Fast Answers" or a similar fake site if I hit a result.

Another example, I was searching fandango and when I clicked the link to the actual site, I was redirected here: hxxp://www.toseeka.com/search.php?q=fandango&txn=77491-18254&click=72238846-090E-435E-87FE-41D9C2F44830

It only happens 20% of the time but it is annoying for me to have to deal with it. When I click the back button and try to go to the link again, many of the times I will be redirected again. Ran a Symantec Endpoint Protection scan and came up with nothing. I have seen that others have had this problem, but started a new thread as there may be different strains of this virus. I don't want to mess up my computer.

Ran a Trend Micro Housecall scan and found a program called "appmgmts32.exe" in C:\ProgramData and have it removed. Trend micro identified it as "TROJ_TRACUR.SMWX" (hxxp://about-threats.trendmicro.com/Malware.aspx?language=us&name=TROJ_TRACUR.SMWX)

I thought that after this item was deleted, that the problem had been fixed but it is still happening.. Need help. Below is the DDS log

NOTE: This is a work computer, and I am UNABLE to disable the virus protection software on it due to security issues.. I have checked and the option is greyed out. I can not select it.

.
Let me know if anything else is missing, or needs to be done. Thank you in advance.

Edited by gringo_pr, 16 December 2011 - 12:23 PM.
Deactivated links. ~ OB


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#2 nonfatmilk

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Posted 23 September 2011 - 10:58 AM

bump, as my post is many many pages behind!

#3 nonfatmilk

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Posted 26 September 2011 - 11:26 AM

bump. looks like my thread got pushed to the bottom again. someone please help!

#4 HelpBot

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Posted 26 September 2011 - 11:35 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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#5 nonfatmilk

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Posted 27 September 2011 - 12:30 PM

I do not have the original Windows CD/DVD

Here is an updated DDS report.

.

Edited by gringo_pr, 16 December 2011 - 12:24 PM.


#6 gringo_pr

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Posted 27 September 2011 - 11:20 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 gringo_pr

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Posted 01 October 2011 - 01:14 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 gringo_pr

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Posted 04 October 2011 - 10:13 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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