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Slow boot, slightly sluggish loading, Daily toolbar 'flash' when Chrome Updates


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37 replies to this topic

#1 MML

MML

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Posted 21 September 2011 - 01:11 AM

Double-checking to see if there's anything wrong with my comp; general symptoms include boot slowness (yes, again), general surfing slowness.

Symptoms that're more intriguing - well, at least to me - include the toolbar of my browser and the tab area flashing to white whenever I click on another program. Also, at least once a day all of the programs pinned to my taskbar flash to plain pages, as if I've opened a fresh program, accompanied by the computer's running. This usually seems to coincide with a Chrome update. Any advice would be appreciated!

Edited by MML, 21 September 2011 - 01:15 AM.


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#2 Broni

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Posted 21 September 2011 - 08:58 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 MML

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Posted 22 September 2011 - 05:08 AM

Here you go! I just updated my Java, so I don't know why it says I need to update my Java - just double-checked to see if it's the most recent version and it is.

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton Internet Security
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player
Adobe Reader X (10.0.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
Malwarebytes' Anti-Malware mbamservice.exe
``````````End of Log````````````

MiniToolBox by Farbar
Ran by melissa (administrator) on 22-09-2011 at 00:53:40
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : ashandsheila
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 78-E4-00-72-99-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f0e4:6fe5:641e:1b7e%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, September 21, 2011 3:59:23 PM
Lease Expires . . . . . . . . . . : Friday, September 23, 2011 12:52:42 AM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 326689792
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-80-13-E0-C8-0A-A9-96-55-3E
DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : C8-0A-A9-96-55-3E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {13D4906B-4A43-4598-BC3E-0100DBB52848}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {4B206155-0401-47CA-8972-35058F56CB31}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1868:2b84:f5ff:fffc(Preferred)
Link-local IPv6 Address . . . . . : fe80::1868:2b84:f5ff:fffc%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {E472441C-71FB-4CBF-9B21-5B0805A1FA9A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1894257E-2D89-4205-9E74-E0338942FE0F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 10.0.0.1

Name: google.com
Addresses: 74.125.226.113
74.125.226.116
74.125.226.114
74.125.226.112
74.125.226.115


Pinging google.com [74.125.226.113] with 32 bytes of data:
Reply from 74.125.226.113: bytes=32 time=21ms TTL=55
Reply from 74.125.226.113: bytes=32 time=20ms TTL=53

Ping statistics for 74.125.226.113:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 21ms, Average = 20ms
Server: UnKnown
Address: 10.0.0.1

Name: yahoo.com
Addresses: 69.147.125.65
72.30.2.43
98.137.149.56
209.191.122.70
67.195.160.76


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=72ms TTL=51
Reply from 209.191.122.70: bytes=32 time=73ms TTL=51

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 73ms, Average = 72ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...78 e4 00 72 99 2f ......Atheros AR9285 802.11b/g/n WiFi Adapter
10...c8 0a a9 96 55 3e ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.1 10.0.0.3 25
10.0.0.0 255.255.255.0 On-link 10.0.0.3 281
10.0.0.3 255.255.255.255 On-link 10.0.0.3 281
10.0.0.255 255.255.255.255 On-link 10.0.0.3 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.0.0.3 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.0.0.3 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
15 58 ::/0 On-link
1 306 ::1/128 On-link
15 58 2001::/32 On-link
15 306 2001:0:4137:9e76:1868:2b84:f5ff:fffc/128
On-link
12 281 fe80::/64 On-link
15 306 fe80::/64 On-link
15 306 fe80::1868:2b84:f5ff:fffc/128
On-link
12 281 fe80::f0e4:6fe5:641e:1b7e/128
On-link
1 306 ff00::/8 On-link
15 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/21/2011 04:06:18 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/21/2011 03:52:39 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0061-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (09/21/2011 01:57:25 AM) (Source: MsiInstaller) (User: melissa)melissa
Description: Product: Java™ 6 Update 26 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.

Error: (09/20/2011 10:02:39 PM) (Source: Application Hang) (User: )
Description: The program HPSFMsgr.exe version 6.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1d8c

Start Time: 01cc77fe940d196c

Termination Time: 1928

Application Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFMsgr.exe

Report Id: c44aae40-e3f5-11e0-b97a-c80aa996553e

Error: (09/20/2011 10:00:40 PM) (Source: Application Hang) (User: )
Description: The program HpSAUpgrade.exe version 1.0.4.6 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 13ac

Start Time: 01cc77faf3120c01

Termination Time: 1603

Application Path: C:\ProgramData\Hewlett-Packard\HPSAUpgrade3\HpSAUpgrade.exe

Report Id: 796531b0-e3f5-11e0-b97a-c80aa996553e

Error: (09/20/2011 09:21:16 PM) (Source: Microsoft-Windows-RestartManager) (User: melissa)melissa
Description: Application or service 'hpCaslNotification' could not be shut down.

Error: (09/20/2011 09:02:14 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/20/2011 09:02:14 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/20/2011 09:02:14 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (09/20/2011 09:02:13 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.


System errors:
=============
Error: (09/19/2011 03:21:42 AM) (Source: DCOM) (User: )
Description: {ABC01078-F197-4B0B-ADBC-CFE684B39C82}

Error: (09/18/2011 05:52:54 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.

Error: (09/18/2011 01:18:44 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NIS service.

Error: (09/17/2011 00:36:49 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (09/16/2011 02:26:18 PM) (Source: Service Control Manager) (User: )
Description: The Yahoo! Updater service failed to start due to the following error:
%%1053

Error: (09/16/2011 02:26:18 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Yahoo! Updater service to connect.

Error: (09/16/2011 02:24:57 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (09/13/2011 04:18:29 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (09/13/2011 04:54:23 AM) (Source: Service Control Manager) (User: )
Description: The Diagnostic Service Host service failed to start due to the following error:
%%1069

Error: (09/13/2011 04:54:23 AM) (Source: Service Control Manager) (User: )
Description: The WdiServiceHost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:
%%50

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).


Microsoft Office Sessions:
=========================
Error: (09/21/2011 04:06:18 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (09/21/2011 03:52:39 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0061-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (09/21/2011 01:57:25 AM) (Source: MsiInstaller)(User: melissa)melissa
Description: Product: Java™ 6 Update 26 -- Error 1500.Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/20/2011 10:02:39 PM) (Source: Application Hang)(User: )
Description: HPSFMsgr.exe6.0.0.01d8c01cc77fe940d196c1928C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFMsgr.exec44aae40-e3f5-11e0-b97a-c80aa996553e

Error: (09/20/2011 10:00:40 PM) (Source: Application Hang)(User: )
Description: HpSAUpgrade.exe1.0.4.613ac01cc77faf3120c011603C:\ProgramData\Hewlett-Packard\HPSAUpgrade3\HpSAUpgrade.exe796531b0-e3f5-11e0-b97a-c80aa996553e

Error: (09/20/2011 09:21:16 PM) (Source: Microsoft-Windows-RestartManager)(User: melissa)melissa
Description: 1C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exehpCaslNotification0211731000

Error: (09/20/2011 09:02:14 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (09/20/2011 09:02:14 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (09/20/2011 09:02:14 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (09/20/2011 09:02:13 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


=========================== Installed Programs ============================

1st Page 2000 2.00 Free
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.1.82.76)
Adobe Reader X (10.0.1) (Version: 10.0.1)
Adobe Shockwave Player (Version: 11.5.1.601)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
AIM 7
Alien Outbreak 2 (Version: 2.2.0.95)
AMD USB Filter Driver (Version: 1.0.15.94)
Atheros Driver Installation Program (Version: 9.2)
ATI Catalyst Install Manager (Version: 3.0.765.0)
Bejeweled 3 (Version: 2.2.0.95)
Bejeweled Twist (Version: 2.2.0.95)
Bing Bar (Version: 7.0.609.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Boulder Dash - Pirates Quest (Version: 2.2.0.95)
BurgerTime Deluxe (Version: 2.2.0.95)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Full Existing (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Full New (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Light (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Previews Common (Version: 2010.0310.1824.32984)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0310.1824.32984)
Catalyst Control Center InstallProxy (Version: 2010.0310.1824.32984)
Catalyst Control Center Localization All (Version: 2010.0310.1824.32984)
ccc-core-static (Version: 2010.0310.1824.32984)
ccc-utility64 (Version: 2010.0310.1824.32984)
CCC Help Chinese Standard (Version: 2010.0310.1823.32984)
CCC Help Chinese Traditional (Version: 2010.0310.1823.32984)
CCC Help Czech (Version: 2010.0310.1823.32984)
CCC Help Danish (Version: 2010.0310.1823.32984)
CCC Help Dutch (Version: 2010.0310.1823.32984)
CCC Help English (Version: 2010.0310.1823.32984)
CCC Help Finnish (Version: 2010.0310.1823.32984)
CCC Help French (Version: 2010.0310.1823.32984)
CCC Help German (Version: 2010.0310.1823.32984)
CCC Help Greek (Version: 2010.0310.1823.32984)
CCC Help Hungarian (Version: 2010.0310.1823.32984)
CCC Help Italian (Version: 2010.0310.1823.32984)
CCC Help Japanese (Version: 2010.0310.1823.32984)
CCC Help Korean (Version: 2010.0310.1823.32984)
CCC Help Norwegian (Version: 2010.0310.1823.32984)
CCC Help Polish (Version: 2010.0310.1823.32984)
CCC Help Portuguese (Version: 2010.0310.1823.32984)
CCC Help Russian (Version: 2010.0310.1823.32984)
CCC Help Spanish (Version: 2010.0310.1823.32984)
CCC Help Swedish (Version: 2010.0310.1823.32984)
CCC Help Thai (Version: 2010.0310.1823.32984)
CCC Help Turkish (Version: 2010.0310.1823.32984)
CinemaNow Media Manager (Version: 1.9.1.105)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Crystal Cave Classic (Version: 2.2.0.95)
CyberLink DVD Suite (Version: 7.0.2527)
CyberLink MediaShow (Version: 5.0.1307)
CyberLink PowerDVD 9 (Version: 9.0.1.3810)
CyberLink YouCam (Version: 3.0.2511)
D3DX10 (Version: 15.4.2368.0902)
Download Updater (AOL LLC)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.1.2003.1856)
Google Update Helper (Version: 1.3.21.69)
Hewlett-Packard ACLM.NET v1.1.1.0 (Version: 1.00.0000)
HiJackThis (Version: 1.0.0)
HP Advisor (Version: 3.4.12850.3526)
HP Customer Experience Enhancements (Version: 6.0.1.4)
HP Games (Version: 1.0.2.5)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP Photo Creations (Version: 1.0.0.2261)
HP Power Plan Utility (Version: 1.0.6)
HP Quick Launch (Version: 1.0.17)
HP Setup (Version: 1.2.3988.3281)
HP Software Framework (Version: 4.0.108.1)
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HP Update (Version: 5.001.000.014)
HP User Guides 0178 (Version: 1.02.0000)
HP Wireless Assistant (Version: 4.0.4.2)
Internet TV for Windows Media Center (Version: 4.2.2.0)
Ipswitch WS_FTP Home 2007 (Version: 11.00.000)
Jasc Animation Shop 3 (Version: 3.11)
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Java Auto Updater (Version: 2.0.5.1)
Java™ 6 Update 17 (64-bit) (Version: 6.0.170)
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Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.2515)
LightScribe System Software (Version: 1.18.20.1)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
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Microsoft Default Manager (Version: 2.2.114.0)
Microsoft IntelliPoint 8.0 (Version: 8.0.225.0)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Home and Student 2010 - English (Version: 14.0.5123.5002)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
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Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
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========================= Memory info: ===================================

Percentage of memory in use: 87%
Total physical RAM: 1786.9 MB
Available physical RAM: 215.23 MB
Total Pagefile: 3573.8 MB
Available Pagefile: 779.73 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.89 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:219.02 GB) (Free:155.45 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:13.57 GB) (Free:1.94 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\ASHANDSHEILA

Administrator Guest melissa


**** End of log ****


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7769

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

9/22/2011 1:38:30 AM
mbam-log-2011-09-22 (01-38-30).txt

Scan type: Quick scan
Objects scanned: 182103
Time elapsed: 9 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-09-22 06:06:51
Windows 6.1.7601 Service Pack 1
Running: sixn1qs7.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{2B07FAA1-8217-4E30-B5EC-FD4501E773BB}\Linkage@Bind \Device\{D2867B57-7587-4404-805B-36A74C171929}?\Device\{E472441C-71FB-4CBF-9B21-5B0805A1FA9A}?\Device\{BA738C9A-5A5F-41AA-911E-1F4E1DD9BE51}?\Device\{B4FB8C8E-C5F2-43D4-89DA-5F1E91E2DA96}?
Reg HKLM\SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{2B07FAA1-8217-4E30-B5EC-FD4501E773BB}\Linkage@Route "{D2867B57-7587-4404-805B-36A74C171929}"?"{E472441C-71FB-4CBF-9B21-5B0805A1FA9A}"?"{BA738C9A-5A5F-41AA-911E-1F4E1DD9BE51}"?"{B4FB8C8E-C5F2-43D4-89DA-5F1E91E2DA96}"?
Reg HKLM\SYSTEM\CurrentControlSet\Control\Network\{4d36e975-e325-11ce-bfc1-08002be10318}\{2B07FAA1-8217-4E30-B5EC-FD4501E773BB}\Linkage@Export \Device\TCPIP6TUNNEL_{D2867B57-7587-4404-805B-36A74C171929}?\Device\TCPIP6TUNNEL_{E472441C-71FB-4CBF-9B21-5B0805A1FA9A}?\Device\TCPIP6TUNNEL_{BA738C9A-5A5F-41AA-911E-1F4E1DD9BE51}?\Device\TCPIP6TUNNEL_{B4FB8C8E-C5F2-43D4-89DA-5F1E91E2DA96}?
Reg HKLM\SYSTEM\CurrentControlSet\services\SharedAccess\Epoch@Epoch 40150

---- EOF - GMER 1.0.15 ----

#4 Broni

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Posted 22 September 2011 - 06:48 PM

I don't see anything malicious so far.

BTW current Java is at "Update 27".

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

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#5 MML

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Posted 23 September 2011 - 04:47 PM

Hmm, whenever I run my Java panel it says Java Update 26 is available *goes to Java's website and downloads from there*

Running ESET, which, as always, takes quite awhile. Shall get back when I finish it!

#6 Broni

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Posted 23 September 2011 - 04:49 PM

Go here to check your Java version here: http://www.java.com/en/download/installed.jsp

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#7 MML

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Posted 24 September 2011 - 11:02 PM

Updated! Eset came up with nothing; ran TFC and it sped things up, as it always does.

#8 Broni

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Posted 24 September 2011 - 11:18 PM

Let's run a test...

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Faster?

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#9 MML

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Posted 30 September 2011 - 06:17 PM

Done! Sped it up a bit, but I have another problem.

When I loaded Internet Explorer to check over something (My main browser is IE), I got a prompt window for "SSvagrent.exe", from Oracle Labs. I obviously didn't okay it. Research says it could be a virus or it could be a java misconfig - It doesn't do it when I load any other EXEs, so the java option is looking likely - doing a fresh MWB scan now!

#10 Broni

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Posted 30 September 2011 - 07:23 PM

Done! Sped it up a bit, but I have another problem.

That was only for testing purposes.
You have to go back to "msconfig" and reverse all changes.

I got a prompt window for "SSvagrent.exe", from Oracle Labs

What exactly did it say?

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :filefind
    SSvagrent.exe
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#11 MML

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Posted 02 October 2011 - 04:36 AM

Re-enabled! And the results were negative, at least:

SystemLook 30.07.11 by jpshortstuff
Log created at 05:38 on 02/10/2011 by melissa
Administrator - Elevation successful

========== filefind ==========

Searching for "SSvagrent.exe"
No files found.

-= EOF =-

It popped up as a typical Windows warning: "Program wants to run on your computer" and it listed Oracle as its publisher.

Edited by MML, 02 October 2011 - 04:42 AM.


#12 Broni

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Posted 02 October 2011 - 11:12 AM

Download Autoruns for Windows: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
No installation required.
Simply unzip Autoruns.zip file, and double click on autoruns.exe file to run the program.
Go File>Save, and save it as AutoRuns.txt file to know location.
You must select Text from drop-down menu as a file type:

Posted Image

Upload the file(s) here: http://www.filedropper.com/
Post download link (copy URL: link):
Posted Image

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#13 MML

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Posted 07 October 2011 - 06:29 AM

Here you go:

http://www.filedropper.com/autoruns_4

Edited by MML, 07 October 2011 - 06:29 AM.


#14 Broni

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Posted 07 October 2011 - 06:37 PM

It could be Java since I can see "SunJavaUpdateSched" as a startup.

Update your Java version here: http://www.java.com/en/download/installed.jsp and see if it'll take care of the issue.

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#15 MML

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Posted 09 October 2011 - 04:41 PM

Ran it and it says:

Verified Java Version
Congratulations!
You have the recommended Java installed (Version 6 Update 27).




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