My neighbour has an old computer with WinMe and it has various problems with stability.
Currently internet explorer crashes with error code 0xc0000005 but only when the internet connection is plugged in and switched on. Firefox also has the same problem but just says it has caused an error in <unknown>. The error does not appear if there is no internet connection.
I suspect a registry problem but dont know how to proceed to detect/fix.
IE was working ok during the first part of installing BT Yahoo Broadband, managed to download loads of Yahoo components then things went wrong from the point of installing the security stuff (AV and firewall).
One or more of the following may be the cause of the problem:
1. May have been two AV products running in parallel - EZ_Antivirus and CA Antivirus
2. Win Fixer
3. plugged in Belkin wireless adaptor before installing correct drivers - older drivers were in place - and then when it prompted to find new drivers inserted driver disk but then there were errors reported I think due to files in use - selected reboot option and continued - should have cancelled in retrospect
So far, have tried to uninstall Win Fixer (not sure completely gone);
rebooted with selective startup;
tried to uninstall BT Yahoo stuff and Belkin driver;
scanned with AdAware (but signature file was way old);
HijackThis log file attached.
Thanks in advance.