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PC Security Guardian Virus


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20 replies to this topic

#1 #!dfd

#!dfd

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Posted 20 September 2011 - 05:16 AM

Several months ago my PC became infected with one of those security program scam viruses. Pop up windows everywhere warning of dire consequences if I didn't purchase their program. I went on another PC, Googled the program and foun d out it was malware. A blog gave me a procedure to follow to remove it (changing the proxy file option in internet options, and using Malware Bytes to remove the virus. Malware Bytes found the virus and removed it.

Fast forward to today when I learned my Windows Firewall was turned off in favor of PC Security Guardian, which also shows up as an active virus protection program along with Avast!. None of my security programs (Avast!, Advanced System Care, Malware Bytes) show any malware -- they scan clean. Microsoft Security Center now reports multiple firewalls and virus protection programs being active.

I don't know if the virus is back, or whether some registry entries didn't get cleaned when the earlier infection was removed. Help!

I tried running your DDS.SCR 3 times (with with Advanced System Care turned off and AVAST real time protection disabled). The program never finished running, stopping about 2/3 of the way through the progress bar and freezing my system so that the only way I could shut it down was remove the power (battery and power supply). So I am unable to provide you with DDS.TXT & ATTACH.TXT files. I had run a Hijack This earlier in the day, which I'll post as I suspect it has some of the same info your script captures.

The GMER app ran, and ARK.TXT is attached.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:39:17 PM, on 9/19/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files\IObit\Advanced SystemCare 4\PMonitor.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\M-Audio\M-Audio Series II MIDI\MA_CMIDI_Inst.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Documents and Settings\Don Deming\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\AquaSnap\AquaSnap.Daemon.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\Air Mouse\Air Mouse\Air Mouse.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files\Stardock\ObjectDockFree\ObjectDock.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\2BrightSparks\SyncBack\SyncBack.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\Air Mouse\Air Mouse\Mobile Mouse Service.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Don Deming\My Documents\Computer Stuff\HighjackThis\TrendMicro Version\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 4] C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Don Deming\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [49A7C3A8C3EB1A20AB837CC86138B32F164E443A._service_run] "C:\Documents and Settings\Don Deming\Local Settings\Application Data\Google\Chrome\Application\chrome.exe" --type=service
O4 - HKCU\..\Run: [AquaSnap] C:\Program Files\AquaSnap\AquaSnap.Daemon.exe
O4 - HKUS\S-1-5-19\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: BUFFALO NAS Navigator.lnk = C:\Program Files\BUFFALO\NASNAVI\NasNavi.exe
O4 - Startup: EvernoteClipper.lnk = C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDockFree\ObjectDock.exe
O4 - Startup: SyncBack.lnk = C:\Program Files\2BrightSparks\SyncBack\SyncBack.exe
O4 - Global Startup: Air Mouse.lnk = C:\Program Files\Air Mouse\Air Mouse\Air Mouse.exe
O4 - Global Startup: Google Calendar Sync.lnk = C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Secunia PSI Tray.lnk = C:\Program Files\Secunia\PSI\psi_tray.exe
O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Subscribe in RSS Popper - C:\Program Files\RSS Popper\ie_subscribe.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Rip YouTube File - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\WMAConvert\YouTubeRipper.dll
O9 - Extra 'Tools' menuitem: Rip YouTube file embedded in this page - {38E51477-DDB4-4aed-9D61-D0C193E10749} - C:\Program Files\WMAConvert\YouTubeRipper.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetector/plugins/LogitechDeviceDetection32.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://musicstore.songtouch.com/install/network/install.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} - http://entimg.msn.com/client/msnmusax5523.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/da2/PCPitStop2.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: ObjectDockShellExt - {1984D045-52CF-49cd-DB77-08F378FEA4DB} - C:\Program Files\Stardock\ObjectDockFree\ODMenu.dll
O23 - Service: Advanced SystemCare Service (AdvancedSystemCareService) - IObit - C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Update Service (gupdate1c98992d8e2e9f0) (gupdate1c98992d8e2e9f0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: M-Audio Series II MIDI Installer (MA_CMIDI_InstallerService) - Unknown owner - C:\Program Files\M-Audio\M-Audio Series II MIDI\MA_CMIDI_Inst.exe
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe

--
End of file - 12305 bytes

Attached Files

  • Attached File  ARK.log   218.39KB   3 downloads


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#2 HelpBot

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Posted 25 September 2011 - 05:20 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/419707 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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#3 Casey_boy

Casey_boy

    Bleeping physicist


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Posted 26 September 2011 - 08:21 AM

Hi there,

Let's see if these tools will run:

Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!
  • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    Vista/Windows 7 users right-click and select Run As Administrator.
  • If TDSSKiller does not run, try renaming it.
  • To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.
  • Click the Start Scan button.
  • Do not use the computer during the scan
  • If the scan completes with nothing found, click Close to exit.
  • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not an option, Skip instead, do not choose Delete unless instructed.
  • A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).
  • Copy and paste the contents of that file in your next reply.

We need to create an OTL Report
  • Please download OTL from here
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#4 #!dfd

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Posted 26 September 2011 - 01:05 PM

Casey,

Thanks for your response.

Both TDSSKiller and OTL ran successfully. TDSSKiller found nothing. Logs for both programs are attached.

Attached Files



#5 Casey_boy

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Posted 26 September 2011 - 02:56 PM

Hi there,

Doesn't seem to be much wrong in the logs. Just some tidying up. Is your only symptom that PC Security Guardian is showing us in Windows Security Centre?

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :OTL
    IE - HKU\S-1-5-21-947512656-4099743888-567431621-1006\..\URLSearchHook: {472734EA-242A-422b-ADF8-83D1E48CC825} - No CLSID value found
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O3 - HKU\S-1-5-19\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
    O3 - HKU\S-1-5-20\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
    O3 - HKU\S-1-5-21-947512656-4099743888-567431621-1006\..\Toolbar\ShellBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
    O3 - HKU\S-1-5-21-947512656-4099743888-567431621-1006\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
    O9 - Extra Button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - Reg Error: Key error. File not found
    O9 - Extra 'Tools' menuitem : &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - Reg Error: Key error. File not found
    O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab (Reg Error: Value error.)
    O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab (Reg Error: Value error.)
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Value error.)
    O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} http://entimg.msn.com/client/msnmusax5523.cab (Reg Error: Value error.)
    O20 - Winlogon\Notify\WBSrv: DllName - (Reg Error: Value error.) - Reg Error: Value error. File not found
    @Alternate Data Stream - 125 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
    @Alternate Data Stream - 122 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:D1B5B4F1
    
    :commands
    [CREATERESTOREPOINT]
    [EMPTYTEMP]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click Posted Image.
  • A report will open. Copy and Paste that report in your next reply.

Casey

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#6 #!dfd

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Posted 26 September 2011 - 04:27 PM

I ran the fix. Log follows. Incidentally, I checked Windows Security Center after running this. It still shows multiple firewalls and virus programs being active. I temporarily disabled Windows Firewall to see what the other program was ... it's PC Security Guardian.


All processes killed
========== OTL ==========
Registry value HKEY_USERS\S-1-5-21-947512656-4099743888-567431621-1006\Software\Microsoft\Internet Explorer\URLSearchHooks\\{472734EA-242A-422b-ADF8-83D1E48CC825} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{472734EA-242A-422b-ADF8-83D1E48CC825}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_USERS\S-1-5-21-947512656-4099743888-567431621-1006\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_USERS\S-1-5-21-947512656-4099743888-567431621-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{219C3416-8CB2-491a-A3C7-D9FCDDC9D600}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{219C3416-8CB2-491a-A3C7-D9FCDDC9D600}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{219C3416-8CB2-491a-A3C7-D9FCDDC9D600}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{219C3416-8CB2-491a-A3C7-D9FCDDC9D600}\ not found.
Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
C:\WINDOWS\Downloaded Program Files\erma.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_USERS\.DEFAULT\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\DownloadInformation\\INF .
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Starting removal of ActiveX control {ED28050F-D713-43BA-A376-DCC5C35407D5}
C:\WINDOWS\Downloaded Program Files\msninst.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{ED28050F-D713-43BA-A376-DCC5C35407D5}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED28050F-D713-43BA-A376-DCC5C35407D5}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{ED28050F-D713-43BA-A376-DCC5C35407D5}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{ED28050F-D713-43BA-A376-DCC5C35407D5}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WBSrv\ deleted successfully.
ADS C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2 deleted successfully.
ADS C:\Documents and Settings\All Users\Application Data\TEMP:D1B5B4F1 deleted successfully.
========== COMMANDS ==========
Restore point Set: OTL Restore Point (0)

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 41 bytes

User: Don Deming
->Temp folder emptied: 19081689 bytes
->Temporary Internet Files folder emptied: 41052641 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 47876591 bytes
->Flash cache emptied: 5324887 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 112094 bytes
->Flash cache emptied: 405 bytes

User: LocalService.NT AUTHORITY
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 104990 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 339031 bytes

User: NetworkService.NT AUTHORITY
->Temp folder emptied: 254196 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Owner

User: TEMP
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 579072 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 790564 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 162183283 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 46908 bytes

Total Files Cleaned = 265.00 mb


OTL by OldTimer - Version 3.2.29.1 log created on 09262011_160836

Files\Folders moved on Reboot...
C:\Documents and Settings\Don Deming\Local Settings\Temp\OLC Logging\don_deming69_msn_com.txt moved successfully.
File\Folder C:\Documents and Settings\Don Deming\Local Settings\Temp\~DF802.tmp not found!
File\Folder C:\Documents and Settings\Don Deming\Local Settings\Temporary Internet Files\Content.Word\~WRS0004.tmp not found!
File move failed. C:\WINDOWS\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

Registry entries deleted on Reboot...

#7 Casey_boy

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Posted 26 September 2011 - 04:38 PM

Hi,

Repair of the Security Center Registrations
  • Go to Start -> Run. (Or place your cursor in the search box of the start menu on Vista and later)
  • Type in wbemtest and press enter.
    You will need to run this program with Admin privileges - either log in as an admin, or right click > Run As Administrator
  • Connect to root\SecurityCenter
  • Click on Query
  • Type in SELECT * FROM FirewallProduct and click on Apply.
  • If you see PC Security Guardian (or similar), select it and then click Delete.

Reboot and see if the entry has gone.

Casey

Edited by Casey_boy, 26 September 2011 - 04:40 PM.

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#8 #!dfd

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Posted 26 September 2011 - 09:10 PM

Did as requested. What came up in the query was a numeric string in brackets -- not PC Security Guardian. I exited wbemtest and turned off Windows firewall. Security Center said I was protected by PC Security Guardian. I went back to wbemtest and deleted the key and voila! ... no more PC Security Guardian showing in firewall of Security Center.

I believe PC Security Guardian is also registered in Security Center as a virus protection product. What is the class name for that property? If strings for both products are numeric instead of alpha names - how do I determine which is PC Security Guardian and which is Avast?

Thanks for your help! :thumbup2:

#9 Casey_boy

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Posted 27 September 2011 - 02:11 AM

Hi,

Just replace FirewallPrdouct with AntiVirusProduct

To determine which is Avast or the virus you might try disabling Avast. However, I should think that Avast will be clearly marked as being Avast.

Casey

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#10 #!dfd

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Posted 27 September 2011 - 05:58 AM

Both keys were just numeric strings - I disabled Avast real time protection, but 2 keys still showed up. I picked one, and guessed wrong - I deleted the Avast key. I then deleted the remaining key, too. Security center reported no antivirus program installed. I restarted real time shields in Avast and security center now shows Avast installed.

I think I might be good to go, thanks to your help. :thumbsup:

#11 Casey_boy

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Posted 27 September 2011 - 06:56 AM

Cool :)

Let's just get some second opinions.

Scan with MBAM
Please update and run a full scan with MalwareByte's AntiMalware and post me the log.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Casey

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#12 #!dfd

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Posted 27 September 2011 - 07:25 PM

MBAM came up clean -- ESET found 3 infected files. Logs attached.


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7809

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/27/2011 3:37:33 PM
mbam-log-2011-09-27 (15-37-33).txt

Scan type: Full scan (C:\|)
Objects scanned: 313226
Time elapsed: 58 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Attached Files



#13 Casey_boy

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Posted 28 September 2011 - 08:44 AM

Hi,

Could you have a look in this folder for me please:

C:\Documents and Settings\All Users\Application Data\7131de\

is there anything in there?

Casey

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#14 #!dfd

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Posted 28 September 2011 - 09:31 AM

The folder C:\Documents and Settings\All Users\Application Data\7131de\ is not empty.

It contains a file called PSG.ico (PC Security Guard icon) and 3 sub-folders. 2 of the sub-folders (PSG Sys & Quarantined Items) are empty. the 3rd, Backup, contains shortcut files for some of the programs that auto-start on my PC: Buffalo NAS Navigator, Google Calendar Sync, RAMASST, Secunia PSI Tray, Stardock Object Dock & Syncback (backup program).

#15 Casey_boy

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Posted 28 September 2011 - 09:38 AM

Hi,

Let's delete that folder (right click > delete).

Casey

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