I cannot open the start menu or open any downloads. When I click on any of these the screen flashes blue then goes away. At times it flashs and opens a little window and ask me to type in the folder name where I want to put the download. I cannot open system restore until I go through the help menu and it gives me the link. I can open the icons on the desktop. I use Internet Explorer for my browser but, it does this no matter which browser I use. I sure hope someone can help me. I have Windows 7 64 bit Dell Inspiron. I am at my wits end. H-E-L-P
Edited by judylee88, 19 September 2011 - 05:58 PM.