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Compaq black screen... no Windows start up


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#1 daisy123

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Posted 19 September 2011 - 05:27 PM

I turned on my computer (Compaq Presario 5000--Windows xp) this morning to find that it could not get past the Compaq screen. Seemed to be frozen. Couldn't even get to Safe Mode. I switched it off and restarted only to get the same results. Upon searching on line for hours to find a solution, I disconnected all power supplies and pulled the battery off the motherboard. Now I get nothing but a black screen with a small blinking line in the upper left hand corner with a v01.05 in the bottom left hand corner and a Compaq (F10=Setup) in bottom right corner. Is it time for a new computer?? And if so... is there any way I can get some info off it before I toss it? I back up often but there are a few pics I would like to have. Thanks for any info you may have for me!!

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#2 hamluis

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Posted 19 September 2011 - 05:57 PM

Worth a look, http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=96382&prodTypeId=12454&prodSeriesId=96382&objectID=nph00225 .

Louis

#3 daisy123

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Posted 19 September 2011 - 06:31 PM

I just can't believe it! I REALLY just can't believe it! Louis, you are a genius! I tried all day to find something online when I should have come here first. I can't thank you enough. It is all back to normal. Thank you Louis!!

#4 hamluis

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Posted 20 September 2011 - 07:31 AM

All credit to HP :), glad you resolved it. Happy computing :).

Louis




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