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Google redirect virus


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14 replies to this topic

#1 Queenie1

Queenie1

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  • Local time:03:02 AM

Posted 19 September 2011 - 04:21 PM

Hi, I've been asked to post here after posting initially on the "Am I infected" forum. Here is the thread which gives all the info about what's wrong and what I've aleady done to try to fix it: http://www.bleepingcomputer.com/forums/topic419410.html/page__st__15

As you can see I already ran the GMER scan as well as all the rest of the usual stuff but here is the result of the DDS scan. I do hope you can help, this is a really beastly old virus...
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Rupert at 22:12:14 on 2011-09-19
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1174 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\QuickTime\QTTask.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\ManyCam\Bin\ManyCam.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\VirginMedia\V Stuff Backup\v_stuff_backup.exe
C:\WINDOWS\System32\NOTEPAD.EXE
C:\Program Files\NETGEAR\WPN111 Configuration Utility\wpn111.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardTools.exe
C:\WINDOWS\System32\NOTEPAD.EXE
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\SMART Technologies\SMART Board Drivers\Aware.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\Marker.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\Program Files\Zune\ZuneBusEnum.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\VirginMedia\V Stuff Backup\AGMailAgent.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
C:\WINDOWS\system32\NOTEPAD.EXE
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: CIEDownload Object: {67bcf957-85fc-4036-8dc4-d4d80e00a77b} - c:\program files\smart technologies\notebook software\NotebookPlugin.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [AutoStartNPSAgent] c:\program files\samsung\samsung new pc studio\NPSAgent.exe
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ManyCam] "c:\program files\manycam\bin\ManyCam.exe" /silent
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SmileboxTray] "c:\documents and settings\rupert\application data\smilebox\SmileboxTray.exe"
uRun: [<NO NAME>]
uRun: [V Stuff Backup] "c:\program files\virginmedia\v stuff backup\v_stuff_backup.exe" /delayed
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NPSStartup]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NokiaMServer] c:\program files\common files\nokia\mplatform\NokiaMServer /watchfiles startup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
StartupFolder: c:\docume~1\rupert\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn111 configuration utility\wpn111.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smartb~1.lnk - c:\program files\smart technologies\smart board drivers\SMARTBoardTools.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1232485502296
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} - hxxp://www.vexcast.com/download/vexcast.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{0675C1E8-39A9-41AB-A065-0AF63C708758} : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{2A9C5FCD-9299-4F2B-B085-97EE6187DD7B} : DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{D8516334-F34C-4471-A6E5-4050A07FA3AE} : DhcpNameServer = 192.168.2.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\rupert\application data\mozilla\firefox\profiles\lgygmeol.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.co.uk
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=966134&p=
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\program files\nokia\nokia ovi suite\connectors\bookmarks connector\firefoxextension\components\FirefoxExtension.dll
FF - plugin: c:\documents and settings\rupert\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: SMART Notebook Extension: {D6D05E6F-D5C1-4e03-8E33-73F92B05E262} - c:\program files\mozilla firefox\extensions\{D6D05E6F-D5C1-4e03-8E33-73F92B05E262}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Firefox Synchronisation Extension: {A27F3FEF-1113-4cfb-A032-8E12D7D8EE70} - c:\program files\nokia\nokia ovi suite\connectors\bookmarks connector\FirefoxExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Fast Video Download (with SearchMenu): {c50ca3c4-5656-43c2-a061-13e717f73fc8} - %profile%\extensions\{c50ca3c4-5656-43c2-a061-13e717f73fc8}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-9-17 442200]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-6-28 320856]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-6-28 20568]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-22 44768]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2009-6-16 233472]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-15 689464]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2009-6-16 36608]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-3-13 136176]
S3 camvid20;Philips ToUcam Camera; Video;c:\windows\system32\drivers\camdrv21.sys [2009-6-28 223232]
S3 ctgame;Game Port;c:\windows\system32\drivers\ctgame.sys [2007-4-10 19112]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-3-13 136176]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-3-10 24216]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [2011-2-27 137600]
S3 nmwcdnsuc;Nokia USB Flashing Generic;c:\windows\system32\drivers\nmwcdnsuc.sys [2011-2-27 8576]
S3 SMART SNMP Agent Service;SMART SNMP Agent Service;c:\program files\smart technologies\smart board drivers\SMARTSNMPAgent.exe [2009-9-17 1049896]
S3 SMART Web Server;SMART Web Server;c:\program files\smart technologies\smart board drivers\WebServer.exe [2009-9-17 1258792]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2011-8-5 268512]
.
=============== Created Last 30 ================
.
2011-09-17 06:26:59 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-09-11 13:01:35 -------- d-----w- c:\windows\system32\GroupPolicy
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\ru-RU
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\pl-PL
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\ms-MY
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\hu-HU
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\cs-CZ
2011-09-05 10:53:35 -------- d-----w- c:\windows\system32\zh-CN
2011-09-05 10:53:35 -------- d-----w- c:\windows\system32\pt-PT
2011-09-05 10:53:35 -------- d-----w- c:\windows\system32\ja-JP
2011-09-05 10:44:15 -------- d-----w- c:\windows\system32\drivers\umdf\ko-KR
2011-09-05 10:44:14 -------- d-----w- c:\windows\system32\drivers\umdf\ms-MY
2011-09-05 10:44:13 -------- d-----w- c:\windows\system32\drivers\umdf\id-ID
2011-09-05 10:44:11 -------- d-----w- c:\windows\system32\drivers\umdf\sv-SE
2011-09-05 10:44:09 -------- d-----w- c:\windows\system32\drivers\umdf\nb-NO
2011-09-05 10:44:07 -------- d-----w- c:\windows\system32\drivers\umdf\hu-HU
2011-09-05 10:44:05 -------- d-----w- c:\windows\system32\drivers\umdf\fi-FI
2011-09-05 10:44:03 -------- d-----w- c:\windows\system32\drivers\umdf\el-GR
2011-09-05 10:44:01 -------- d-----w- c:\windows\system32\drivers\umdf\da-DK
2011-09-05 10:42:06 -------- d-----w- c:\windows\system32\drivers\umdf\en-US
2011-09-05 10:38:23 62976 -c----w- c:\windows\system32\dllcache\cdrom.sys
2011-09-05 10:38:23 465920 -c----w- c:\windows\system32\dllcache\imapi2fs.dll
2011-09-05 10:38:23 465920 ------w- c:\windows\system32\imapi2fs.dll
2011-09-05 10:38:23 317952 -c----w- c:\windows\system32\dllcache\imapi2.dll
2011-09-05 10:38:23 317952 ------w- c:\windows\system32\imapi2.dll
2011-09-03 10:17:37 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
.
==================== Find3M ====================
.
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 20:45:29 41184 ----a-w- c:\windows\avastSS.scr
2011-09-03 21:10:23 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-31 16:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-05 11:40:58 3584 ----a-w- c:\windows\system32\drivers\umdf\zh-tw\ZuneDriver.dll.mui
2011-08-05 11:40:54 3584 ----a-w- c:\windows\system32\drivers\umdf\zh-cn\ZuneDriver.dll.mui
2011-08-05 11:40:48 6144 ----a-w- c:\windows\system32\drivers\umdf\sv-se\ZuneDriver.dll.mui
2011-08-05 11:40:42 6144 ----a-w- c:\windows\system32\drivers\umdf\ru-ru\ZuneDriver.dll.mui
2011-08-05 11:40:36 6144 ----a-w- c:\windows\system32\drivers\umdf\pt-pt\ZuneDriver.dll.mui
2011-08-05 11:40:30 6144 ----a-w- c:\windows\system32\drivers\umdf\pt-br\ZuneDriver.dll.mui
2011-08-05 11:40:26 6144 ----a-w- c:\windows\system32\drivers\umdf\pl-pl\ZuneDriver.dll.mui
2011-08-05 11:40:18 6656 ----a-w- c:\windows\system32\drivers\umdf\nl-nl\ZuneDriver.dll.mui
2011-08-05 11:40:12 5632 ----a-w- c:\windows\system32\drivers\umdf\nb-no\ZuneDriver.dll.mui
2011-08-05 11:40:08 6144 ----a-w- c:\windows\system32\drivers\umdf\ms-my\ZuneDriver.dll.mui
2011-08-05 11:40:02 4096 ----a-w- c:\windows\system32\drivers\umdf\ko-kr\ZuneDriver.dll.mui
2011-08-05 11:39:56 4608 ----a-w- c:\windows\system32\drivers\umdf\ja-jp\ZuneDriver.dll.mui
2011-08-05 11:39:52 6656 ----a-w- c:\windows\system32\drivers\umdf\it-it\ZuneDriver.dll.mui
2011-08-05 11:39:46 6144 ----a-w- c:\windows\system32\drivers\umdf\id-id\ZuneDriver.dll.mui
2011-08-05 11:39:40 6656 ----a-w- c:\windows\system32\drivers\umdf\hu-hu\ZuneDriver.dll.mui
2011-08-05 11:39:36 6144 ----a-w- c:\windows\system32\drivers\umdf\fr-fr\ZuneDriver.dll.mui
2011-08-05 11:39:30 6144 ----a-w- c:\windows\system32\drivers\umdf\fi-fi\ZuneDriver.dll.mui
2011-08-05 11:39:24 6656 ----a-w- c:\windows\system32\drivers\umdf\es-es\ZuneDriver.dll.mui
2011-08-05 11:39:18 6656 ----a-w- c:\windows\system32\drivers\umdf\el-gr\ZuneDriver.dll.mui
2011-08-05 11:39:12 6144 ----a-w- c:\windows\system32\drivers\umdf\de-de\ZuneDriver.dll.mui
2011-08-05 11:39:06 6144 ----a-w- c:\windows\system32\drivers\umdf\da-dk\ZuneDriver.dll.mui
2011-08-05 11:39:00 5632 ----a-w- c:\windows\system32\drivers\umdf\cs-cz\ZuneDriver.dll.mui
2011-08-05 11:26:34 6144 ----a-w- c:\windows\system32\drivers\umdf\en-us\ZuneDriver.dll.mui
2011-08-05 11:20:26 65024 ----a-w- c:\windows\system32\ZuneTcp2Udp.dll
2011-08-05 11:20:26 58368 ----a-w- c:\windows\system32\ZuneRegUtil.dll
2011-08-05 11:20:26 46080 ----a-w- c:\windows\system32\ZunePTDNS.dll
2011-08-05 11:20:26 130560 ----a-w- c:\windows\system32\ZuneUsbTransport.dll
2011-08-05 11:20:24 365056 ----a-w- c:\windows\system32\ZuneNetProxy.dll
2011-08-05 11:20:24 203776 ----a-w- c:\windows\system32\ZuneMTPZ.dll
2011-08-05 11:20:22 111104 ----a-w- c:\windows\system32\ZuneIPTransport.dll
2011-08-05 11:20:20 796672 ----a-w- c:\windows\system32\drivers\umdf\ZuneDriver.dll
2011-08-05 11:20:18 332800 ----a-w- c:\windows\system32\ZuneCoInst.dll
2011-08-05 11:12:32 41472 ----a-w- c:\windows\system32\drivers\zumbus.sys
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-23 18:36:30 916480 ----a-w- c:\windows\system32\wininet.dll
2011-06-23 18:36:30 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-23 18:36:30 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-06-23 12:05:13 385024 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 22:15:02.26 ===============

Attached Files



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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 21 September 2011 - 08:27 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 Queenie1

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Posted 22 September 2011 - 11:59 AM

Hi - I'm afraid I can't post up the ComboFix log, as every time it got towards the end of its cycle I wound up with a blue screen of death (BAD POOL HEADER). ComboFix ran through all 50 stages, then came up with a message saying that ntfs.sys was infected... it said it had "successfully restored" this, but then while "deleting files" up came the BSOD. I tried running ComboFix three times and a fourth in Safe Mode - same BSOD every time. I thought this might be a RAM issue, but have (hopefully) eliminated that possibility - memtest should no faults.

In the meantime, I've restored the original ntfs.sys file from the XP disc (and found that ComboFix still doesn't complete).
I did also manage to run GMER again in the end (as you can see the previous time the log was empty but this time, I kept getting BSOD and crashes with that too) I can post the log if you like but I think that avast hadn't been disabled for long enough...

#4 CatByte

CatByte

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Posted 22 September 2011 - 03:44 PM

OK,

Please run the following:

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)


NEXT

Please see if there is a ComboFix log located at C:\ComboFix.txt or C:\qoobox\combofix2.txt

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 Queenie1

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Posted 24 September 2011 - 07:22 AM

Hi, we had already run TDSSKiller, it didn't find anything. I downloaded it and ran it again and once again it found no threats.
I found something at C:Combofix.text and here it is:

ComboFix 11-09-21.04 - Rupert 22/09/2011 10:55:15.5.2 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1730 [GMT 1:00]
Running from: C:\Documents and Settings\Rupert\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\Documents and Settings\Rupert\Application Data\Microsoft\Internet Explorer\Quick Launch\System Recovery.lnk
C:\Documents and Settings\Rupert\Desktop\System Recovery.lnk
C:\Documents and Settings\Rupert\My Documents\~WRL2930.tmp
C:\Documents and Settings\Rupert\Start Menu\Programs\System Recovery
C:\Documents and Settings\Rupert\Start Menu\Programs\System Recovery\System Recovery.lnk
C:\Documents and Settings\Rupert\Start Menu\Programs\System Recovery\Uninstall System Recovery.lnk
C:\WINDOWS\system32\Nagasoft
C:\WINDOWS\system32\Nagasoft\Codecs\asyncflt.ax
C:\WINDOWS\system32\Nagasoft\Codecs\atrc.dll
C:\WINDOWS\system32\Nagasoft\Codecs\cook.dll
C:\WINDOWS\system32\Nagasoft\Codecs\drvc.dll
C:\WINDOWS\system32\Nagasoft\Codecs\raac.dll
C:\WINDOWS\system32\Nagasoft\Codecs\RealMediaSplitter.ax
C:\WINDOWS\system32\Nagasoft\Codecs\WMFDemux.dll
C:\WINDOWS\system32\Nagasoft\GifShower.dll
C:\WINDOWS\system32\Nagasoft\vjocx.dll
C:\WINDOWS\system32\zlibwapi.dll
C:\WINDOWS\tsoc.log

-- Previous Run --

Infected copy of C:\WINDOWS\system32\drivers\ntfs.sys was found and disinfected
Restored copy from - C:\WINDOWS\ServicePackFiles\i386\ntfs.sys

-- Previous Run --

Infected copy of C:\WINDOWS\system32\drivers\ntfs.sys was found and disinfected
Restored copy from - C:\WINDOWS\ServicePackFiles\i386\ntfs.sys

--------

Infected copy of C:\WINDOWS\system32\drivers\ntfs.sys was found and disinfected
Restored copy from - C:\WINDOWS\ServicePackFiles\i386\ntfs.sys

--------


((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_vvdsvc
-------\Legacy_vvdsvc
-------\Service_vvdsvc
-------\Service_vvdsvc


((((((((((((((((((((((((( Files Created from 2011-08-22 to 2011-09-22 )))))))))))))))))))))))))))))))


2011-09-22 09:51:12 . 2011-09-22 09:51:16 -------- d-----w- C:\Documents and Settings\Administrator
2011-09-17 06:26:59 . 2011-09-06 20:38:05 442200 ----a-w- C:\WINDOWS\system32\drivers\aswSnx.sys
2011-09-11 13:01:35 . 2011-09-11 13:01:35 -------- d-----w- C:\WINDOWS\system32\GroupPolicy
2011-09-05 10:53:36 . 2011-09-05 10:53:36 -------- d-----w- C:\WINDOWS\system32\ru-RU
2011-09-05 10:53:36 . 2011-09-05 10:53:36 -------- d-----w- C:\WINDOWS\system32\pl-PL
2011-09-05 10:53:36 . 2011-09-05 10:53:36 -------- d-----w- C:\WINDOWS\system32\ms-MY
2011-09-05 10:53:36 . 2011-09-05 10:53:36 -------- d-----w- C:\WINDOWS\system32\hu-HU
2011-09-05 10:53:36 . 2011-09-05 10:53:36 -------- d-----w- C:\WINDOWS\system32\cs-CZ
2011-09-05 10:53:35 . 2011-09-05 10:53:36 -------- d-----w- C:\WINDOWS\system32\ja-JP
2011-09-05 10:53:35 . 2011-09-05 10:53:35 -------- d-----w- C:\WINDOWS\system32\zh-CN
2011-09-05 10:53:35 . 2011-09-05 10:53:35 -------- d-----w- C:\WINDOWS\system32\pt-PT
2011-09-05 10:44:15 . 2011-09-05 10:44:15 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\ko-KR
2011-09-05 10:44:14 . 2011-09-05 10:44:14 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\ms-MY
2011-09-05 10:44:13 . 2011-09-05 10:44:13 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\id-ID
2011-09-05 10:44:11 . 2011-09-05 10:44:11 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\sv-SE
2011-09-05 10:44:09 . 2011-09-05 10:44:09 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\nb-NO
2011-09-05 10:44:07 . 2011-09-05 10:44:07 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\hu-HU
2011-09-05 10:44:05 . 2011-09-05 10:44:05 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\fi-FI
2011-09-05 10:44:03 . 2011-09-05 10:44:03 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\el-GR
2011-09-05 10:44:01 . 2011-09-05 10:44:01 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\da-DK
2011-09-05 10:42:06 . 2011-09-05 10:42:06 -------- d-----w- C:\WINDOWS\system32\drivers\UMDF\en-US
2011-09-05 10:41:36 . 2011-09-05 10:44:15 -------- d-----w- C:\Program Files\Zune
2011-09-05 10:38:23 . 2008-05-02 13:25:20 465920 -c----w- C:\WINDOWS\system32\dllcache\imapi2fs.dll
2011-09-05 10:38:23 . 2008-05-02 13:25:20 465920 ------w- C:\WINDOWS\system32\imapi2fs.dll
2011-09-05 10:38:23 . 2008-05-02 13:25:20 317952 -c----w- C:\WINDOWS\system32\dllcache\imapi2.dll
2011-09-05 10:38:23 . 2008-05-02 13:25:20 317952 ------w- C:\WINDOWS\system32\imapi2.dll
2011-09-05 10:38:23 . 2008-05-02 10:49:39 62976 -c----w- C:\WINDOWS\system32\dllcache\cdrom.sys
2011-09-03 10:17:37 . 2011-09-09 09:12:13 599040 -c----w- C:\WINDOWS\system32\dllcache\crypt32.dll
.


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2011-09-09 09:12:13 . 2001-08-23 12:00:00 599040 ----a-w- C:\WINDOWS\system32\crypt32.dll
2011-09-06 20:45:29 . 2010-07-04 12:37:50 41184 ----a-w- C:\WINDOWS\avastSS.scr
2011-09-06 20:45:29 . 2009-06-28 20:14:33 199304 ----a-w- C:\WINDOWS\system32\aswBoot.exe
2011-09-06 20:37:53 . 2009-06-28 20:14:46 320856 ----a-w- C:\WINDOWS\system32\drivers\aswSP.sys
2011-09-06 20:36:38 . 2009-06-28 20:14:49 34392 ----a-w- C:\WINDOWS\system32\drivers\aswRdr.sys
2011-09-06 20:36:36 . 2009-06-28 20:14:49 52568 ----a-w- C:\WINDOWS\system32\drivers\aswTdi.sys
2011-09-06 20:36:23 . 2009-06-28 20:14:46 110552 ----a-w- C:\WINDOWS\system32\drivers\aswmon2.sys
2011-09-06 20:36:20 . 2009-06-28 20:14:46 104536 ----a-w- C:\WINDOWS\system32\drivers\aswmon.sys
2011-09-06 20:36:12 . 2009-06-28 20:14:46 20568 ----a-w- C:\WINDOWS\system32\drivers\aswFsBlk.sys
2011-09-06 20:33:11 . 2009-06-28 20:14:48 30808 ----a-w- C:\WINDOWS\system32\drivers\aavmker4.sys
2011-09-03 21:10:23 . 2011-08-17 06:49:25 404640 ----a-w- C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
2011-08-31 16:00:50 . 2010-02-10 08:27:12 22216 ----a-w- C:\WINDOWS\system32\drivers\mbam.sys
2011-08-05 11:40:58 . 2011-08-05 11:40:58 3584 ----a-w- C:\WINDOWS\system32\drivers\UMDF\zh-TW\ZuneDriver.dll.mui
2011-08-05 11:40:54 . 2011-08-05 11:40:54 3584 ----a-w- C:\WINDOWS\system32\drivers\UMDF\zh-CN\ZuneDriver.dll.mui
2011-08-05 11:40:48 . 2011-08-05 11:40:48 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\sv-SE\ZuneDriver.dll.mui
2011-08-05 11:40:42 . 2011-08-05 11:40:42 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\ru-RU\ZuneDriver.dll.mui
2011-08-05 11:40:36 . 2011-08-05 11:40:36 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\pt-PT\ZuneDriver.dll.mui
2011-08-05 11:40:30 . 2011-08-05 11:40:30 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\pt-BR\ZuneDriver.dll.mui
2011-08-05 11:40:26 . 2011-08-05 11:40:26 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\pl-PL\ZuneDriver.dll.mui
2011-08-05 11:40:18 . 2011-08-05 11:40:18 6656 ----a-w- C:\WINDOWS\system32\drivers\UMDF\nl-NL\ZuneDriver.dll.mui
2011-08-05 11:40:12 . 2011-08-05 11:40:12 5632 ----a-w- C:\WINDOWS\system32\drivers\UMDF\nb-NO\ZuneDriver.dll.mui
2011-08-05 11:40:08 . 2011-08-05 11:40:08 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\ms-MY\ZuneDriver.dll.mui
2011-08-05 11:40:02 . 2011-08-05 11:40:02 4096 ----a-w- C:\WINDOWS\system32\drivers\UMDF\ko-KR\ZuneDriver.dll.mui
2011-08-05 11:39:56 . 2011-08-05 11:39:56 4608 ----a-w- C:\WINDOWS\system32\drivers\UMDF\ja-JP\ZuneDriver.dll.mui
2011-08-05 11:39:52 . 2011-08-05 11:39:52 6656 ----a-w- C:\WINDOWS\system32\drivers\UMDF\it-IT\ZuneDriver.dll.mui
2011-08-05 11:39:46 . 2011-08-05 11:39:46 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\id-ID\ZuneDriver.dll.mui
2011-08-05 11:39:40 . 2011-08-05 11:39:40 6656 ----a-w- C:\WINDOWS\system32\drivers\UMDF\hu-HU\ZuneDriver.dll.mui
2011-08-05 11:39:36 . 2011-08-05 11:39:36 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\fr-FR\ZuneDriver.dll.mui
2011-08-05 11:39:30 . 2011-08-05 11:39:30 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\fi-FI\ZuneDriver.dll.mui
2011-08-05 11:39:24 . 2011-08-05 11:39:24 6656 ----a-w- C:\WINDOWS\system32\drivers\UMDF\es-ES\ZuneDriver.dll.mui
2011-08-05 11:39:18 . 2011-08-05 11:39:18 6656 ----a-w- C:\WINDOWS\system32\drivers\UMDF\el-GR\ZuneDriver.dll.mui
2011-08-05 11:39:12 . 2011-08-05 11:39:12 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\de-DE\ZuneDriver.dll.mui
2011-08-05 11:39:06 . 2011-08-05 11:39:06 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\da-DK\ZuneDriver.dll.mui
2011-08-05 11:39:00 . 2011-08-05 11:39:00 5632 ----a-w- C:\WINDOWS\system32\drivers\UMDF\cs-CZ\ZuneDriver.dll.mui
2011-08-05 11:26:34 . 2011-08-05 11:26:34 6144 ----a-w- C:\WINDOWS\system32\drivers\UMDF\en-US\ZuneDriver.dll.mui
2011-08-05 11:20:26 . 2011-08-05 11:20:26 65024 ----a-w- C:\WINDOWS\system32\ZuneTcp2Udp.dll
2011-08-05 11:20:26 . 2011-08-05 11:20:26 58368 ----a-w- C:\WINDOWS\system32\ZuneRegUtil.dll
2011-08-05 11:20:26 . 2011-08-05 11:20:26 46080 ----a-w- C:\WINDOWS\system32\ZunePTDNS.dll
2011-08-05 11:20:26 . 2011-08-05 11:20:26 130560 ----a-w- C:\WINDOWS\system32\ZuneUsbTransport.dll
2011-08-05 11:20:24 . 2011-08-05 11:20:24 365056 ----a-w- C:\WINDOWS\system32\ZuneNetProxy.dll
2011-08-05 11:20:24 . 2011-08-05 11:20:24 203776 ----a-w- C:\WINDOWS\system32\ZuneMTPZ.dll
2011-08-05 11:20:22 . 2011-08-05 11:20:22 111104 ----a-w- C:\WINDOWS\system32\ZuneIPTransport.dll
2011-08-05 11:20:20 . 2011-08-05 11:20:20 796672 ----a-w- C:\WINDOWS\system32\drivers\UMDF\ZuneDriver.dll
2011-08-05 11:20:18 . 2011-08-05 11:20:18 332800 ----a-w- C:\WINDOWS\system32\ZuneCoInst.dll
2011-08-05 11:12:32 . 2011-08-05 11:12:32 41472 ----a-w- C:\WINDOWS\system32\drivers\zumbus.sys
2011-07-15 13:29:31 . 2001-08-23 12:00:00 456320 ----a-w- C:\WINDOWS\system32\drivers\mrxsmb.sys
2011-06-24 14:10:36 . 2009-01-21 04:40:28 139656 ----a-w- C:\WINDOWS\system32\drivers\rdpwd.sys


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2011-09-06 20:45:22 122512 ----a-w- C:\Program Files\Alwil Software\Avast5\ashShell.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"H/PC Connection Agent"="C:\Program Files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 12:39:52 1289000]
"AutoStartNPSAgent"="C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe" [2009-01-08 08:55:56 98304]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [2010-04-20 12:14:54 26192680]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-09-18 10:04:39 2424192]
"ManyCam"="C:\Program Files\ManyCam\Bin\ManyCam.exe" [2010-08-25 10:49:32 1713448]
"msnmsgr"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe" [2010-04-16 21:12:38 3872080]
"SmileboxTray"="C:\Documents and Settings\Rupert\Application Data\Smilebox\SmileboxTray.exe" [2011-03-25 02:16:06 313160]
"V Stuff Backup"="C:\Program Files\VirginMedia\V Stuff Backup\v_stuff_backup.exe" [2010-04-14 11:27:58 8263584]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-14 00:12:16 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NokiaMServer"="C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer" [X]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2008-12-26 00:08:00 13680640]
"nwiz"="nwiz.exe" [2008-12-26 00:08:00 1657376]
"CTHelper"="CTHELPER.EXE" [2007-04-09 12:32:32 19456]
"CTxfiHlp"="CTXFIHLP.EXE" [2007-04-09 12:32:32 19968]
"SkyTel"="SkyTel.EXE" [2006-05-16 10:04:26 2879488]
"NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [2008-12-26 00:08:00 86016]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 16:10:28 35696]
"SSBkgdUpdate"="C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 08:03:38 210472]
"PaperPort PTD"="C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe" [2007-10-11 18:03:10 29984]
"IndexSearch"="C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe" [2007-10-11 18:01:26 46368]
"PPort11reminder"="C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-08-31 08:01:58 328992]
"BrMfcWnd"="C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe" [2008-02-19 08:22:08 1089536]
"ControlCenter3"="C:\Program Files\Brother\ControlCenter3\brctrcen.exe" [2007-12-21 17:57:24 86016]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2010-11-29 16:38:18 421888]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-01 08:48:00 16208384]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2011-03-07 14:33:40 421160]
"ServiceManager.exe"="C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe" [2011-03-25 12:34:00 4371768]
"SunJavaUpdateSched"="C:\Program Files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 11:59:52 254696]
"Zune Launcher"="c:\Program Files\Zune\ZuneLauncher.exe" [2011-08-05 11:29:56 159456]

C:\Documents and Settings\Rupert\Start Menu\Programs\Startup\
OpenOffice.org 3.0.lnk - C:\Program Files\OpenOffice.org 3\program\quickstart.exe [2008-12-15 384000]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
NETGEAR WPN111 Smart Wizard.lnk - C:\Program Files\NETGEAR\WPN111 Configuration Utility\wpn111.exe [2011-2-11 491606]
SMART Board Tools.lnk - C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardTools.exe [2009-9-17 10994984]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 17:13:36 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21:41 548352 ----a-w- C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ServicepointService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\Program Files\Microsoft ActiveSync\rapimgr.exe"= C:\Program Files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"C:\Program Files\Microsoft ActiveSync\wcescomm.exe"= C:\Program Files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"C:\Program Files\Microsoft ActiveSync\WCESMgr.exe"= C:\Program Files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"C:\\Program Files\\Samsung\\Samsung New PC Studio\\npsasvr.exe"=
"C:\\Program Files\\Samsung\\Samsung New PC Studio\\npsvsvr.exe"=
"C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"C:\\Program Files\\Messenger\\msmsgs.exe"=
"C:\\Program Files\\SMART Technologies\\SMART Board Drivers\\UCGui.exe"=
"C:\\Program Files\\SMART Technologies\\SMART Board Drivers\\SMARTSNMPAgent.exe"=
"C:\\Program Files\\SMART Technologies\\SMART Board Drivers\\UCService.exe"=
"C:\\Program Files\\SMART Technologies\\SMART Board Drivers\\WebServer.exe"=
"C:\\Program Files\\SopCast\\adv\\SopAdver.exe"=
"C:\\Program Files\\SopCast\\SopCast.exe"=
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"C:\\Program Files\\Skype\\Phone\\Skype.exe"=
"C:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"C:\\Program Files\\Nokia\\Nokia Ovi Suite\\NokiaOviSuite.exe"=
"C:\\Program Files\\Common Files\\Nokia\\Service Layer\\A\\nsl_host_process.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Spotify\\spotify.exe"=
"C:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"C:\\Program Files\\Google\\Google Earth\\plugin\\geplugin.exe"=
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\Virgin Media\\Service Manager\\ServicepointService.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"12001:UDP"= 12001:UDP:SMART WebServer Handshake Multicast Port

R1 aswSnx;aswSnx;C:\WINDOWS\system32\drivers\aswSnx.sys [17/09/2011 07:26:59 442200]
R1 aswSP;aswSP;C:\WINDOWS\system32\drivers\aswSP.sys [28/06/2009 21:14:46 320856]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv.sys [17/02/2010 19:25:48 12872]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS [10/05/2010 19:41:30 67656]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\drivers\aswFsBlk.sys [28/06/2009 21:14:46 20568]
R2 FsUsbExService;FsUsbExService;C:\WINDOWS\system32\FsUsbExService.Exe [16/06/2009 19:07:46 233472]
R2 ServicepointService;ServicepointService;C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe [15/05/2011 08:24:10 689464]
R3 FsUsbExDisk;FsUsbExDisk;C:\WINDOWS\system32\FsUsbExDisk.Sys [16/06/2009 19:07:46 36608]
S2 gupdate;Google Update Service (gupdate);C:\Program Files\Google\Update\GoogleUpdate.exe [13/03/2011 20:02:23 136176]
S3 camvid20;Philips ToUcam Camera; Video;C:\WINDOWS\system32\drivers\camdrv21.sys [28/06/2009 19:54:37 223232]
S3 ctgame;Game Port;C:\WINDOWS\system32\drivers\ctgame.sys [10/04/2007 05:21:46 19112]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files\Google\Update\GoogleUpdate.exe [13/03/2011 20:02:23 136176]
S3 ivusb;Initio Driver for USB Default Controller;C:\WINDOWS\system32\drivers\ivusb.sys [10/03/2010 08:18:20 24216]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;C:\WINDOWS\system32\drivers\nmwcdnsu.sys [27/02/2011 21:32:24 137600]
S3 nmwcdnsuc;Nokia USB Flashing Generic;C:\WINDOWS\system32\drivers\nmwcdnsuc.sys [27/02/2011 21:32:24 8576]
S3 SMART SNMP Agent Service;SMART SNMP Agent Service;C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTSNMPAgent.exe [17/09/2009 12:43:30 1049896]
S3 SMART Web Server;SMART Web Server;C:\Program Files\SMART Technologies\SMART Board Drivers\WebServer.exe [17/09/2009 12:43:16 1258792]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [05/08/2011 12:30:02 268512]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - FSUSBEXDISK

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
vvdsvc REG_MULTI_SZ vvdsvc

Contents of the 'Scheduled Tasks' folder

2011-09-15 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 10:50:20 . 2009-10-22 10:50:20]

2011-09-22 C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
- C:\Program Files\Google\Update\GoogleUpdate.exe [2011-03-13 19:02:23 . 2011-03-13 19:02:15]

2011-09-22 C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
- C:\Program Files\Google\Update\GoogleUpdate.exe [2011-03-13 19:02:23 . 2011-03-13 19:02:15]

2011-09-22 C:\WINDOWS\Tasks\OGALogon.job
- C:\WINDOWS\system32\OGAEXEC.exe [2009-08-03 15:07:42 . 2009-08-03 15:07:42]


------- Supplementary Scan -------

uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
FF - ProfilePath - C:\Documents and Settings\Rupert\Application Data\Mozilla\Firefox\Profiles\lgygmeol.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.co.uk
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=966134&p=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - Ext: SMART Notebook Extension: {D6D05E6F-D5C1-4e03-8E33-73F92B05E262} - C:\Program Files\Mozilla Firefox\extensions\{D6D05E6F-D5C1-4e03-8E33-73F92B05E262}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - C:\Program Files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Firefox Synchronisation Extension: {A27F3FEF-1113-4cfb-A032-8E12D7D8EE70} - C:\Program Files\Nokia\Nokia Ovi Suite\Connectors\Bookmarks Connector\FirefoxExtension
FF - Ext: Java Quick Starter: jqs@sun.com - C:\Program Files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Fast Video Download (with SearchMenu): {c50ca3c4-5656-43c2-a061-13e717f73fc8} - %profile%\extensions\{c50ca3c4-5656-43c2-a061-13e717f73fc8}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-EA Core - C:\Program Files\Electronic Arts\EADM\Core.exe
HKLM-Run-NPSStartup - (no file)
SafeBoot-WudfPf
SafeBoot-WudfRd



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-22 11:13:37
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

#6 CatByte

CatByte

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Posted 24 September 2011 - 08:30 AM

Hi,

Please do the following:


Please download Malwarebytes' Anti-Malware
  • Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 Queenie1

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Posted 24 September 2011 - 10:01 AM

Malwarebytes didn't find anything, here is the log. I'll do the ESET next.
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7789

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

24/09/2011 15:42:35
mbam-log-2011-09-24 (15-42-35).txt

Scan type: Quick scan
Objects scanned: 191000
Time elapsed: 11 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 CatByte

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Posted 24 September 2011 - 10:11 AM

:thumbup2:

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#9 Queenie1

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Posted 24 September 2011 - 06:00 PM

Looks like eset found some stuff:
C:\System Volume Information\_restore{5EC8F63C-C191-4BE4-B1FF-54C30212908E}\RP704\A0105093.exe probably a variant of Win32/Agent.JRYPEST trojan
C:\System Volume Information\_restore{5EC8F63C-C191-4BE4-B1FF-54C30212908E}\RP704\A0105109.dll Win32/Adware.Toolbar.Dealio application

#10 CatByte

CatByte

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Posted 24 September 2011 - 06:07 PM

Hi

Please do the following

Visit ADOBE and download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 7 and save it to your desktop.
  • Scroll down to where it says JDK 7 (JDK or JRE)
  • Click the Download JDK button tunderneath
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: "Oracle Binary Code License Agreement for Java SE ". Click on Continue. The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add or Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT

Please post a fresh DDS Log and advise how your computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 Queenie1

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Posted 25 September 2011 - 11:23 AM

I have done the Adobe and Java updates.
Here is the new DDS log. I've also attached the Attach Notepad file. Am I clean? :-)
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.0.0
Run by Rupert at 17:13:21 on 2011-09-25
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1231 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\ManyCam\Bin\ManyCam.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\VirginMedia\V Stuff Backup\v_stuff_backup.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\NETGEAR\WPN111 Configuration Utility\wpn111.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardTools.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\Aware.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\Marker.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\FsUsbExService.Exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Program Files\SMART Technologies\SMART Board Drivers\SMARTBoardService.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
c:\Program Files\Zune\ZuneBusEnum.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\VirginMedia\V Stuff Backup\AGMailAgent.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: CIEDownload Object: {67bcf957-85fc-4036-8dc4-d4d80e00a77b} - c:\program files\smart technologies\notebook software\NotebookPlugin.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [AutoStartNPSAgent] c:\program files\samsung\samsung new pc studio\NPSAgent.exe
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ManyCam] "c:\program files\manycam\bin\ManyCam.exe" /silent
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SmileboxTray] "c:\documents and settings\rupert\application data\smilebox\SmileboxTray.exe"
uRun: [V Stuff Backup] "c:\program files\virginmedia\v stuff backup\v_stuff_backup.exe" /delayed
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [SkyTel] SkyTel.EXE
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NPSStartup]
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort11reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\11\config\ereg\Ereg.ini"
mRun: [BrMfcWnd] c:\program files\brother\brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NokiaMServer] c:\program files\common files\nokia\mplatform\NokiaMServer /watchfiles startup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\rupert\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn111 configuration utility\wpn111.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smartb~1.lnk - c:\program files\smart technologies\smart board drivers\SMARTBoardTools.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1232485502296
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0-windows-i586.cab
DPF: {D4003189-95B1-4A2F-9A87-F2B03665960D} - hxxp://www.vexcast.com/download/vexcast.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{0675C1E8-39A9-41AB-A065-0AF63C708758} : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{2A9C5FCD-9299-4F2B-B085-97EE6187DD7B} : DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{D8516334-F34C-4471-A6E5-4050A07FA3AE} : DhcpNameServer = 192.168.2.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\rupert\application data\mozilla\firefox\profiles\lgygmeol.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - www.google.co.uk
FF - prefs.js: keyword.URL - hxxp://uk.search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=966134&p=
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\program files\nokia\nokia ovi suite\connectors\bookmarks connector\firefoxextension\components\FirefoxExtension.dll
FF - plugin: c:\documents and settings\rupert\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\virgin media\service manager\nprpspa.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: SMART Notebook Extension: {D6D05E6F-D5C1-4e03-8E33-73F92B05E262} - c:\program files\mozilla firefox\extensions\{D6D05E6F-D5C1-4e03-8E33-73F92B05E262}
FF - Ext: Skype extension for Firefox: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Firefox Synchronisation Extension: {A27F3FEF-1113-4cfb-A032-8E12D7D8EE70} - c:\program files\nokia\nokia ovi suite\connectors\bookmarks connector\FirefoxExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Fast Video Download (with SearchMenu): {c50ca3c4-5656-43c2-a061-13e717f73fc8} - %profile%\extensions\{c50ca3c4-5656-43c2-a061-13e717f73fc8}
FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-9-17 442200]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-6-28 320856]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-6-29 116608]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-6-28 20568]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-6-22 44768]
R2 FsUsbExService;FsUsbExService;c:\windows\system32\FsUsbExService.Exe [2009-6-16 233472]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-5-15 689464]
R3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2009-6-16 36608]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-3-13 136176]
S3 camvid20;Philips ToUcam Camera; Video;c:\windows\system32\drivers\camdrv21.sys [2009-6-28 223232]
S3 ctgame;Game Port;c:\windows\system32\drivers\ctgame.sys [2007-4-10 19112]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-3-13 136176]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys [2010-3-10 24216]
S3 nmwcdnsu;Nokia USB Flashing Phone Parent;c:\windows\system32\drivers\nmwcdnsu.sys [2011-2-27 137600]
S3 nmwcdnsuc;Nokia USB Flashing Generic;c:\windows\system32\drivers\nmwcdnsuc.sys [2011-2-27 8576]
S3 SMART SNMP Agent Service;SMART SNMP Agent Service;c:\program files\smart technologies\smart board drivers\SMARTSNMPAgent.exe [2009-9-17 1049896]
S3 SMART Web Server;SMART Web Server;c:\program files\smart technologies\smart board drivers\WebServer.exe [2009-9-17 1258792]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2011-8-5 268512]
.
=============== Created Last 30 ================
.
2011-09-25 15:22:50 -------- d-----w- c:\documents and settings\rupert\local settings\application data\Sun
2011-09-25 15:21:01 128000 ----a-w- c:\windows\system32\javacpl.cpl
2011-09-25 08:00:16 -------- d-----w- c:\documents and settings\rupert\local settings\application data\Solid State Networks
2011-09-24 15:05:32 -------- d-----w- c:\program files\ESET
2011-09-22 09:54:12 -------- d-----w- C:\ComboFix
2011-09-22 07:40:37 -------- d-sha-r- C:\cmdcons
2011-09-22 07:38:11 98816 ----a-w- c:\windows\sed.exe
2011-09-22 07:38:11 518144 ----a-w- c:\windows\SWREG.exe
2011-09-22 07:38:11 256000 ----a-w- c:\windows\PEV.exe
2011-09-22 07:38:11 208896 ----a-w- c:\windows\MBR.exe
2011-09-17 06:26:59 442200 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-09-11 13:01:35 -------- d-----w- c:\windows\system32\GroupPolicy
2011-09-05 17:04:56 183696 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-09-05 17:04:56 183696 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\ru-RU
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\pl-PL
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\ms-MY
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\hu-HU
2011-09-05 10:53:36 -------- d-----w- c:\windows\system32\cs-CZ
2011-09-05 10:53:35 -------- d-----w- c:\windows\system32\zh-CN
2011-09-05 10:53:35 -------- d-----w- c:\windows\system32\pt-PT
2011-09-05 10:53:35 -------- d-----w- c:\windows\system32\ja-JP
2011-09-05 10:44:15 -------- d-----w- c:\windows\system32\drivers\umdf\ko-KR
2011-09-05 10:44:14 -------- d-----w- c:\windows\system32\drivers\umdf\ms-MY
2011-09-05 10:44:13 -------- d-----w- c:\windows\system32\drivers\umdf\id-ID
2011-09-05 10:44:11 -------- d-----w- c:\windows\system32\drivers\umdf\sv-SE
2011-09-05 10:44:09 -------- d-----w- c:\windows\system32\drivers\umdf\nb-NO
2011-09-05 10:44:07 -------- d-----w- c:\windows\system32\drivers\umdf\hu-HU
2011-09-05 10:44:05 -------- d-----w- c:\windows\system32\drivers\umdf\fi-FI
2011-09-05 10:44:03 -------- d-----w- c:\windows\system32\drivers\umdf\el-GR
2011-09-05 10:44:01 -------- d-----w- c:\windows\system32\drivers\umdf\da-DK
2011-09-05 10:42:06 -------- d-----w- c:\windows\system32\drivers\umdf\en-US
2011-09-05 10:38:23 62976 -c----w- c:\windows\system32\dllcache\cdrom.sys
2011-09-05 10:38:23 465920 -c----w- c:\windows\system32\dllcache\imapi2fs.dll
2011-09-05 10:38:23 465920 ------w- c:\windows\system32\imapi2fs.dll
2011-09-05 10:38:23 317952 -c----w- c:\windows\system32\dllcache\imapi2.dll
2011-09-05 10:38:23 317952 ------w- c:\windows\system32\imapi2.dll
2011-09-03 10:17:37 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
.
==================== Find3M ====================
.
2011-09-25 15:20:38 544656 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-25 08:40:52 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 20:45:29 41184 ----a-w- c:\windows\avastSS.scr
2011-08-31 16:00:50 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-05 11:40:58 3584 ----a-w- c:\windows\system32\drivers\umdf\zh-tw\ZuneDriver.dll.mui
2011-08-05 11:40:54 3584 ----a-w- c:\windows\system32\drivers\umdf\zh-cn\ZuneDriver.dll.mui
2011-08-05 11:40:48 6144 ----a-w- c:\windows\system32\drivers\umdf\sv-se\ZuneDriver.dll.mui
2011-08-05 11:40:42 6144 ----a-w- c:\windows\system32\drivers\umdf\ru-ru\ZuneDriver.dll.mui
2011-08-05 11:40:36 6144 ----a-w- c:\windows\system32\drivers\umdf\pt-pt\ZuneDriver.dll.mui
2011-08-05 11:40:30 6144 ----a-w- c:\windows\system32\drivers\umdf\pt-br\ZuneDriver.dll.mui
2011-08-05 11:40:26 6144 ----a-w- c:\windows\system32\drivers\umdf\pl-pl\ZuneDriver.dll.mui
2011-08-05 11:40:18 6656 ----a-w- c:\windows\system32\drivers\umdf\nl-nl\ZuneDriver.dll.mui
2011-08-05 11:40:12 5632 ----a-w- c:\windows\system32\drivers\umdf\nb-no\ZuneDriver.dll.mui
2011-08-05 11:40:08 6144 ----a-w- c:\windows\system32\drivers\umdf\ms-my\ZuneDriver.dll.mui
2011-08-05 11:40:02 4096 ----a-w- c:\windows\system32\drivers\umdf\ko-kr\ZuneDriver.dll.mui
2011-08-05 11:39:56 4608 ----a-w- c:\windows\system32\drivers\umdf\ja-jp\ZuneDriver.dll.mui
2011-08-05 11:39:52 6656 ----a-w- c:\windows\system32\drivers\umdf\it-it\ZuneDriver.dll.mui
2011-08-05 11:39:46 6144 ----a-w- c:\windows\system32\drivers\umdf\id-id\ZuneDriver.dll.mui
2011-08-05 11:39:40 6656 ----a-w- c:\windows\system32\drivers\umdf\hu-hu\ZuneDriver.dll.mui
2011-08-05 11:39:36 6144 ----a-w- c:\windows\system32\drivers\umdf\fr-fr\ZuneDriver.dll.mui
2011-08-05 11:39:30 6144 ----a-w- c:\windows\system32\drivers\umdf\fi-fi\ZuneDriver.dll.mui
2011-08-05 11:39:24 6656 ----a-w- c:\windows\system32\drivers\umdf\es-es\ZuneDriver.dll.mui
2011-08-05 11:39:18 6656 ----a-w- c:\windows\system32\drivers\umdf\el-gr\ZuneDriver.dll.mui
2011-08-05 11:39:12 6144 ----a-w- c:\windows\system32\drivers\umdf\de-de\ZuneDriver.dll.mui
2011-08-05 11:39:06 6144 ----a-w- c:\windows\system32\drivers\umdf\da-dk\ZuneDriver.dll.mui
2011-08-05 11:39:00 5632 ----a-w- c:\windows\system32\drivers\umdf\cs-cz\ZuneDriver.dll.mui
2011-08-05 11:26:34 6144 ----a-w- c:\windows\system32\drivers\umdf\en-us\ZuneDriver.dll.mui
2011-08-05 11:20:26 65024 ----a-w- c:\windows\system32\ZuneTcp2Udp.dll
2011-08-05 11:20:26 58368 ----a-w- c:\windows\system32\ZuneRegUtil.dll
2011-08-05 11:20:26 46080 ----a-w- c:\windows\system32\ZunePTDNS.dll
2011-08-05 11:20:26 130560 ----a-w- c:\windows\system32\ZuneUsbTransport.dll
2011-08-05 11:20:24 365056 ----a-w- c:\windows\system32\ZuneNetProxy.dll
2011-08-05 11:20:24 203776 ----a-w- c:\windows\system32\ZuneMTPZ.dll
2011-08-05 11:20:22 111104 ----a-w- c:\windows\system32\ZuneIPTransport.dll
2011-08-05 11:20:20 796672 ----a-w- c:\windows\system32\drivers\umdf\ZuneDriver.dll
2011-08-05 11:20:18 332800 ----a-w- c:\windows\system32\ZuneCoInst.dll
2011-08-05 11:12:32 41472 ----a-w- c:\windows\system32\drivers\zumbus.sys
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
.
============= FINISH: 17:16:07.92 ===============

Attached Files



#12 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 25 September 2011 - 11:31 AM

Hi

Your logs appear to be clean now, just some housekeeping to do,

Please do the following:


You can delete the TDSSKiller, DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 Queenie1

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Posted 02 October 2011 - 04:14 AM

Hi Catbyte, thank you and the rest of bleepingcomputer so much for all the help. I've done everything you suggested (sorry it's taken a while to respond but I've been away for a couple of days) except TFC which is downloaded and ready to go when my other spyware stuff has finished scanning.
I will be clicking on the donation button as a small token of my gratitude. Thanks again.

#14 CatByte

CatByte

    bleepin' tiger


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Posted 02 October 2011 - 08:56 AM

you are welcome (and thank-you)

stay safe :hello:

~CB

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#15 CatByte

CatByte

    bleepin' tiger


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Posted 02 October 2011 - 08:56 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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