If you are dealing with a malware infection, please be aware that using ComboFix is only one part of the disinfection process. Preliminary scans from other tools like DDS
should be used first because they provide comprehensive logs with specific details about files, folders and registry keys which may have been modified by malware infection. Analysis of those logs allows planning an strategy for effective disinfection and a determination if using ComboFix is necessary. ComboFix was never meant to be used
as a general purpose malware scanner like SuperAntispyware or Malwarebytes' Anti-Malware which scan individual drives or different folders on a computer for viruses. Please read the pinned topic ComboFix usage, Questions, Help? - Look here
Since you already ran Combofix, it should have saved a log to the root directory, usually C:\ComboFix.txt
. Reviewing that log will be helpful in resolving your issue but they are not permitted in this forum.
Please read the "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
". When you have done that, post the required logs to include your ComboFix log
in that forum, NOT here
, for assistance by the Malware Response Team Experts.