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Malwarebytes not working=virus?


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9 replies to this topic

#1 clairemont

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Posted 18 September 2011 - 06:57 PM

About a month ago I ran a anti virus program and it came up with a few trojans and stuff I can't remember anymore. It removed them. I ran clean disc. Then ran super antispyware. Then tried malwarebytes and it would not work. My computer ran fine so I didn't worry about it at that time. Recently I downloaded Iobit anti spyware program and ran it. It came up with a couple issues and deleted and quarantined them. This iobit program has since been deleted so I can't go back and find out what it quarentined. Cleaned disc and ran super antispyware again but malwarebytes still won't work. I have tried all recommended advice to get it to work, like changing the file name but no good. Ran hijackthis and see a couple entries that don't look right. System seems to work fine but I know that if malwarebytes doesn't respond then there must be something going on. I run wondows xp. My kids like to play games from some websites and some websites can download stuff you don't want which have given me problems before but I have always been able to fix it. This time I am stumped.

Some entries were urlsearchhook and a couple with [no name] or [no file] or both.

Edited by clairemont, 18 September 2011 - 07:23 PM.


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#2 Broni

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Posted 19 September 2011 - 12:01 AM

Welcome aboard Posted Image

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility.
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 clairemont

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Posted 19 September 2011 - 10:57 PM

Hi Broni. Thanks for responding so quickly. I did as instructed but it still will not respond. I tried it two times. 1 time normally and a second time changing the name and it still will not work.

#4 Broni

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Posted 19 September 2011 - 11:03 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#5 clairemont

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Posted 20 September 2011 - 06:50 AM

Ok I did those scans and here are the results.

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

AVG 2011
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 27
Out of date Java installed!
Adobe Flash Player
Adobe Reader 9.4.6
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
``````````End of Log````````````


MiniToolBox by Farbar
Ran by Paula (administrator) on 19-09-2011 at 22:16:34
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : secondchance

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : domain.invalid



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : domain.invalid

Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Ethernet

Physical Address. . . . . . . . . : 00-26-18-E8-FB-6B

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.66

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.254

DHCP Server . . . . . . . . . . . : 192.168.1.254

DNS Servers . . . . . . . . . . . : 192.168.1.254

192.168.1.254

Lease Obtained. . . . . . . . . . : Monday, September 19, 2011 9:44:12 PM

Lease Expires . . . . . . . . . . : Tuesday, September 20, 2011 9:44:12 PM

Server: UnKnown
Address: 192.168.1.254

Name: google.com
Addresses: 173.194.33.20, 173.194.33.16, 173.194.33.17, 173.194.33.18
173.194.33.19



Pinging google.com [173.194.33.19] with 32 bytes of data:



Reply from 173.194.33.19: bytes=32 time=170ms TTL=54

Reply from 173.194.33.19: bytes=32 time=168ms TTL=54



Ping statistics for 173.194.33.19:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 168ms, Maximum = 170ms, Average = 169ms

Server: UnKnown
Address: 192.168.1.254

Name: yahoo.com
Addresses: 67.195.160.76, 69.147.125.65, 72.30.2.43, 98.137.149.56
209.191.122.70



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:



Reply from 209.191.122.70: bytes=32 time=135ms TTL=52

Reply from 209.191.122.70: bytes=32 time=137ms TTL=52



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 135ms, Maximum = 137ms, Average = 136ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 26 18 e8 fb 6b ...... NVIDIA nForce Networking Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.66 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.66 192.168.1.66 20
192.168.1.66 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.66 192.168.1.66 20
224.0.0.0 240.0.0.0 192.168.1.66 192.168.1.66 20
255.255.255.255 255.255.255.255 192.168.1.66 192.168.1.66 1
Default Gateway: 192.168.1.254
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/18/2011 06:38:06 PM) (Source: Application Error) (User: )
Description: Faulting application swgvoiceservice.exe, version 0.0.0.0, faulting module wdmaud.drv, version 5.1.2600.5512, fault address 0x0000461f.
Processing media-specific event for [swgvoiceservice.exe!ws!]

Error: (09/12/2011 11:28:33 AM) (Source: Application Error) (User: )
Description: Faulting application swgvoiceservice.exe, version 0.0.0.0, faulting module wdmaud.drv, version 5.1.2600.5512, fault address 0x0000461f.
Processing media-specific event for [swgvoiceservice.exe!ws!]

Error: (09/03/2011 07:55:40 PM) (Source: Application Error) (User: )
Description: Faulting application swgvoiceservice.exe, version 0.0.0.0, faulting module wdmaud.drv, version 5.1.2600.5512, fault address 0x0000461f.
Processing media-specific event for [swgvoiceservice.exe!ws!]

Error: (09/02/2011 06:10:45 PM) (Source: Application Error) (User: )
Description: Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
Processing media-specific event for [drwtsn32.exe!ws!]

Error: (09/02/2011 06:10:05 PM) (Source: Application Error) (User: )
Description: Faulting application explorer.exe, version 6.0.2900.5512, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00011689.
Processing media-specific event for [explorer.exe!ws!]

Error: (08/19/2011 05:38:55 PM) (Source: Application Error) (User: )
Description: Faulting application swgvoiceservice.exe, version 0.0.0.0, faulting module wdmaud.drv, version 5.1.2600.5512, fault address 0x0000461f.
Processing media-specific event for [swgvoiceservice.exe!ws!]

Error: (08/19/2011 05:20:18 PM) (Source: Application Error) (User: )
Description: Faulting application swgvoiceservice.exe, version 0.0.0.0, faulting module wdmaud.drv, version 5.1.2600.5512, fault address 0x0000461f.
Processing media-specific event for [swgvoiceservice.exe!ws!]

Error: (08/18/2011 00:36:50 PM) (Source: Application Error) (User: )
Description: Faulting application swgvoiceservice.exe, version 0.0.0.0, faulting module wdmaud.drv, version 5.1.2600.5512, fault address 0x0000461f.
Processing media-specific event for [swgvoiceservice.exe!ws!]

Error: (08/16/2011 00:59:13 AM) (Source: Application Error) (User: )
Description: Faulting application swgvoiceservice.exe, version 0.0.0.0, faulting module wdmaud.drv, version 5.1.2600.5512, fault address 0x0000461f.
Processing media-specific event for [swgvoiceservice.exe!ws!]

Error: (08/15/2011 01:04:46 PM) (Source: Application Error) (User: )
Description: Faulting application swgvoiceservice.exe, version 0.0.0.0, faulting module wdmaud.drv, version 5.1.2600.5512, fault address 0x0000461f.
Processing media-specific event for [swgvoiceservice.exe!ws!]


System errors:
=============
Error: (09/17/2011 09:08:57 PM) (Source: Service Control Manager) (User: )
Description: The Advanced SystemCare Service service terminated unexpectedly. It has done this 1 time(s).

Error: (09/17/2011 08:52:03 PM) (Source: Service Control Manager) (User: )
Description: The Advanced SystemCare Service service terminated unexpectedly. It has done this 1 time(s).

Error: (09/17/2011 08:00:33 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/17/2011 08:00:33 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/17/2011 08:00:33 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/17/2011 08:00:32 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/17/2011 08:00:32 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/17/2011 08:00:32 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/17/2011 08:00:32 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/17/2011 08:00:32 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126


Microsoft Office Sessions:
=========================
Error: (09/18/2011 06:38:06 PM) (Source: Application Error)(User: )
Description: swgvoiceservice.exe0.0.0.0wdmaud.drv5.1.2600.55120000461f

Error: (09/12/2011 11:28:33 AM) (Source: Application Error)(User: )
Description: swgvoiceservice.exe0.0.0.0wdmaud.drv5.1.2600.55120000461f

Error: (09/03/2011 07:55:40 PM) (Source: Application Error)(User: )
Description: swgvoiceservice.exe0.0.0.0wdmaud.drv5.1.2600.55120000461f

Error: (09/02/2011 06:10:45 PM) (Source: Application Error)(User: )
Description: drwtsn32.exe5.1.2600.0dbghelp.dll5.1.2600.55120001295d

Error: (09/02/2011 06:10:05 PM) (Source: Application Error)(User: )
Description: explorer.exe6.0.2900.5512ntdll.dll5.1.2600.605500011689

Error: (08/19/2011 05:38:55 PM) (Source: Application Error)(User: )
Description: swgvoiceservice.exe0.0.0.0wdmaud.drv5.1.2600.55120000461f

Error: (08/19/2011 05:20:18 PM) (Source: Application Error)(User: )
Description: swgvoiceservice.exe0.0.0.0wdmaud.drv5.1.2600.55120000461f

Error: (08/18/2011 00:36:50 PM) (Source: Application Error)(User: )
Description: swgvoiceservice.exe0.0.0.0wdmaud.drv5.1.2600.55120000461f

Error: (08/16/2011 00:59:13 AM) (Source: Application Error)(User: )
Description: swgvoiceservice.exe0.0.0.0wdmaud.drv5.1.2600.55120000461f

Error: (08/15/2011 01:04:46 PM) (Source: Application Error)(User: )
Description: swgvoiceservice.exe0.0.0.0wdmaud.drv5.1.2600.55120000461f


=========================== Installed Programs ============================

Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 10 ActiveX (Version: 10.3.183.5)
Adobe Reader 9.4.6 (Version: 9.4.6)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Advanced SystemCare 4 (Version: 4.0.1)
Alien Swarm
AVG 2011 (Version: 10.0.1410)
AVG 2011 (Version: 10.0.1520)
Bejeweled 3 (Version: 1.0)
Borderlands
Brink
Call of Duty: World at War
Counter-Strike: Source
Crimecraft: BLEEDOUT
Dead Island
Dino D-Day
Empire Earth
ffdshow (Version: 1.0)
Forsaken World
Game Booster (Version: 2.4.1.0)
Google Chrome (Version: 14.0.835.163)
Google Earth (Version: 6.0.3.2197)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.1.2003.1856)
Google Update Helper (Version: 1.3.21.69)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HiJackThis (Version: 1.0.0)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 27 (Version: 6.0.270)
jZip
Killing Floor
Killing Floor Mod: Defence Alliance 2
Launchpad Enhanced (Version: 0.05.000)
Left 4 Dead
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Monday Night Combat
MSN
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NVIDIA Control Panel 270.61 (Version: 270.61)
NVIDIA Drivers (Version: 1.9)
NVIDIA Graphics Driver 270.61 (Version: 270.61)
NVIDIA HD Audio Driver 1.2.22.1 (Version: 1.2.22.1)
NVIDIA Install Application (Version: 2.270.54.0)
NVIDIA nView 135.70 (Version: 135.70)
NVIDIA nView Desktop Manager (Version: 6.14.10.13570)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Update 1.1.34 (Version: 1.1.34)
NVIDIA Update Components (Version: 1.1.34)
OpenAL
Platform (Version: 1.34)
Portal
Portal 2
PowerDVD
PunkBuster Services (Version: 0.986)
Risk
RPS CRT (Version: 7.0.26)
RPS CRT (Version: 9.0.48)
Samsung_MonSetup (Version: 1.00.0000)
Smart Defrag 2 (Version: 2.1)
Sol Survivor
Spring 0.82.7.1 (Version: 0.82.7.1)
Star Wars - Jedi Knight II: Jedi Outcast
Star Wars - Jedi Knight: Mysteries of the Sith
Star Wars Jedi Knight: Dark Forces II
Star Wars Jedi Knight: Jedi Academy
Star Wars: Dark Forces
Station Launcher (Version: 1.01.8000)
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 4.40.1002)
Team Fortress 2
The Sims™ 3
VIA Platform Device Manager (Version: 1.34)
War Inc. Battlezone
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)
XML Paper Specification Shared Components Pack 1.0

========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 2047.1 MB
Available physical RAM: 1273.81 MB
Total Pagefile: 3940.28 MB
Available Pagefile: 3217.41 MB
Total Virtual: 2047.88 MB
Available Virtual: 1989.35 MB

========================= Partitions: =====================================

4 Drive e: () (Fixed) (Total:465.75 GB) (Free:291.21 GB) NTFS

========================= Users: ========================================

User accounts for \\SECONDCHANCE

Administrator Chad Guest
HelpAssistant HsUser_UyA4Ep9Rjsx Paula
SUPPORT_388945a0 UpdatusUser


**** End of log ****

And the last one:


GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-09-20 05:49:29
Windows 5.1.2600 Service Pack 3
Running: 0pxnp97w.exe; Driver: E:\DOCUME~1\Paula\LOCALS~1\Temp\awtorpod.sys


---- System - GMER 1.0.15 ----

SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xB8499738]
SSDT \??\E:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xB3814640]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xB8499878]
SSDT \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xB8499914]

---- Kernel code sections - GMER 1.0.15 ----

.text E:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xB710C3A0, 0x83C195, 0xE8000020]

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )
AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. )

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk1\DR2 sector 00: rootkit-like behavior

---- EOF - GMER 1.0.15 ----

#6 Broni

Broni

    The Coolest BC Computer


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  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:55 PM

Posted 20 September 2011 - 07:26 PM

Uninstall Advanced SystemCare 4
Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


========================================================

Then...

Download TDSSKiller and save it to your desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 clairemont

clairemont
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  • Local time:02:55 PM

Posted 20 September 2011 - 08:19 PM

Hello again Broni.

I took out the advanced system care 4 and ran the program you suggested with no troubles. Here is the report.


2011/09/20 19:11:55.0125 3788 TDSS rootkit removing tool 2.5.23.0 Sep 20 2011 08:53:10
2011/09/20 19:11:55.0531 3788 ================================================================================
2011/09/20 19:11:55.0531 3788 SystemInfo:
2011/09/20 19:11:55.0531 3788
2011/09/20 19:11:55.0531 3788 OS Version: 5.1.2600 ServicePack: 3.0
2011/09/20 19:11:55.0531 3788 Product type: Workstation
2011/09/20 19:11:55.0531 3788 ComputerName: SECONDCHANCE
2011/09/20 19:11:55.0531 3788 UserName: Paula
2011/09/20 19:11:55.0531 3788 Windows directory: E:\WINDOWS
2011/09/20 19:11:55.0531 3788 System windows directory: E:\WINDOWS
2011/09/20 19:11:55.0531 3788 Processor architecture: Intel x86
2011/09/20 19:11:55.0531 3788 Number of processors: 2
2011/09/20 19:11:55.0531 3788 Page size: 0x1000
2011/09/20 19:11:55.0531 3788 Boot type: Normal boot
2011/09/20 19:11:55.0531 3788 ================================================================================
2011/09/20 19:11:56.0812 3788 Initialize success
2011/09/20 19:12:05.0734 1332 ================================================================================
2011/09/20 19:12:05.0734 1332 Scan started
2011/09/20 19:12:05.0734 1332 Mode: Manual;
2011/09/20 19:12:05.0734 1332 ================================================================================
2011/09/20 19:12:07.0171 1332 ACPI (8fd99680a539792a30e97944fdaecf17) E:\WINDOWS\system32\DRIVERS\ACPI.sys
2011/09/20 19:12:07.0218 1332 ACPIEC (9859c0f6936e723e4892d7141b1327d5) E:\WINDOWS\system32\drivers\ACPIEC.sys
2011/09/20 19:12:07.0296 1332 aec (8bed39e3c35d6a489438b8141717a557) E:\WINDOWS\system32\drivers\aec.sys
2011/09/20 19:12:07.0359 1332 AFD (355556d9e580915118cd7ef736653a89) E:\WINDOWS\System32\drivers\afd.sys
2011/09/20 19:12:07.0500 1332 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) E:\WINDOWS\system32\DRIVERS\asyncmac.sys
2011/09/20 19:12:07.0515 1332 atapi (9f3a2f5aa6875c72bf062c712cfa2674) E:\WINDOWS\system32\DRIVERS\atapi.sys
2011/09/20 19:12:07.0546 1332 Atmarpc (9916c1225104ba14794209cfa8012159) E:\WINDOWS\system32\DRIVERS\atmarpc.sys
2011/09/20 19:12:07.0609 1332 audstub (d9f724aa26c010a217c97606b160ed68) E:\WINDOWS\system32\DRIVERS\audstub.sys
2011/09/20 19:12:07.0671 1332 AVGIDSDriver (2d18221aab3db2d408d6c55c0f23090a) E:\WINDOWS\system32\DRIVERS\AVGIDSDriver.Sys
2011/09/20 19:12:07.0718 1332 AVGIDSEH (1af676db3f3d4cc709cfab2571cf5fc3) E:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys
2011/09/20 19:12:07.0750 1332 AVGIDSFilter (4c51e233c87f9ec7598551de554bc99d) E:\WINDOWS\system32\DRIVERS\AVGIDSFilter.Sys
2011/09/20 19:12:07.0796 1332 AVGIDSShim (c3fc426e54f55c1cc3219e415b88e10c) E:\WINDOWS\system32\DRIVERS\AVGIDSShim.Sys
2011/09/20 19:12:07.0828 1332 Avgldx86 (4e796d3d2c3182b13b3e3b5a2ad4ef0a) E:\WINDOWS\system32\DRIVERS\avgldx86.sys
2011/09/20 19:12:07.0859 1332 Avgmfx86 (5639de66b37d02bd22df4cf3155fba60) E:\WINDOWS\system32\DRIVERS\avgmfx86.sys
2011/09/20 19:12:07.0875 1332 Avgrkx86 (d1baf652eda0ae70896276a1fb32c2d4) E:\WINDOWS\system32\DRIVERS\avgrkx86.sys
2011/09/20 19:12:07.0906 1332 Avgtdix (aaf0ebcad95f2164cffb544e00392498) E:\WINDOWS\system32\DRIVERS\avgtdix.sys
2011/09/20 19:12:07.0968 1332 Beep (da1f27d85e0d1525f6621372e7b685e9) E:\WINDOWS\system32\drivers\Beep.sys
2011/09/20 19:12:08.0015 1332 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) E:\WINDOWS\system32\drivers\cbidf2k.sys
2011/09/20 19:12:08.0062 1332 CCDECODE (0be5aef125be881c4f854c554f2b025c) E:\WINDOWS\system32\DRIVERS\CCDECODE.sys
2011/09/20 19:12:08.0125 1332 Cdaudio (c1b486a7658353d33a10cc15211a873b) E:\WINDOWS\system32\drivers\Cdaudio.sys
2011/09/20 19:12:08.0187 1332 Cdfs (c885b02847f5d2fd45a24e219ed93b32) E:\WINDOWS\system32\drivers\Cdfs.sys
2011/09/20 19:12:08.0187 1332 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) E:\WINDOWS\system32\DRIVERS\cdrom.sys
2011/09/20 19:12:08.0281 1332 Disk (044452051f3e02e7963599fc8f4f3e25) E:\WINDOWS\system32\DRIVERS\disk.sys
2011/09/20 19:12:08.0328 1332 dmboot (d992fe1274bde0f84ad826acae022a41) E:\WINDOWS\system32\drivers\dmboot.sys
2011/09/20 19:12:08.0375 1332 dmio (7c824cf7bbde77d95c08005717a95f6f) E:\WINDOWS\system32\drivers\dmio.sys
2011/09/20 19:12:08.0406 1332 dmload (e9317282a63ca4d188c0df5e09c6ac5f) E:\WINDOWS\system32\drivers\dmload.sys
2011/09/20 19:12:08.0437 1332 DMusic (8a208dfcf89792a484e76c40e5f50b45) E:\WINDOWS\system32\drivers\DMusic.sys
2011/09/20 19:12:08.0468 1332 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) E:\WINDOWS\system32\drivers\drmkaud.sys
2011/09/20 19:12:08.0500 1332 Fastfat (38d332a6d56af32635675f132548343e) E:\WINDOWS\system32\drivers\Fastfat.sys
2011/09/20 19:12:08.0515 1332 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) E:\WINDOWS\system32\DRIVERS\fdc.sys
2011/09/20 19:12:08.0546 1332 Fips (d45926117eb9fa946a6af572fbe1caa3) E:\WINDOWS\system32\drivers\Fips.sys
2011/09/20 19:12:08.0562 1332 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) E:\WINDOWS\system32\DRIVERS\flpydisk.sys
2011/09/20 19:12:08.0578 1332 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) E:\WINDOWS\system32\drivers\fltmgr.sys
2011/09/20 19:12:08.0593 1332 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) E:\WINDOWS\system32\drivers\Fs_Rec.sys
2011/09/20 19:12:08.0625 1332 Ftdisk (6ac26732762483366c3969c9e4d2259d) E:\WINDOWS\system32\DRIVERS\ftdisk.sys
2011/09/20 19:12:08.0640 1332 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) E:\WINDOWS\system32\DRIVERS\msgpc.sys
2011/09/20 19:12:08.0656 1332 HDAudBus (573c7d0a32852b48f3058cfd8026f511) E:\WINDOWS\system32\DRIVERS\HDAudBus.sys
2011/09/20 19:12:08.0687 1332 hidusb (ccf82c5ec8a7326c3066de870c06daf1) E:\WINDOWS\system32\DRIVERS\hidusb.sys
2011/09/20 19:12:08.0765 1332 HTTP (f80a415ef82cd06ffaf0d971528ead38) E:\WINDOWS\system32\Drivers\HTTP.sys
2011/09/20 19:12:08.0859 1332 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) E:\WINDOWS\system32\DRIVERS\i8042prt.sys
2011/09/20 19:12:08.0875 1332 Imapi (083a052659f5310dd8b6a6cb05edcf8e) E:\WINDOWS\system32\DRIVERS\imapi.sys
2011/09/20 19:12:08.0937 1332 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) E:\WINDOWS\system32\drivers\ip6fw.sys
2011/09/20 19:12:08.0984 1332 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) E:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2011/09/20 19:12:09.0046 1332 IpInIp (b87ab476dcf76e72010632b5550955f5) E:\WINDOWS\system32\DRIVERS\ipinip.sys
2011/09/20 19:12:09.0046 1332 IpNat (cc748ea12c6effde940ee98098bf96bb) E:\WINDOWS\system32\DRIVERS\ipnat.sys
2011/09/20 19:12:09.0062 1332 IPSec (23c74d75e36e7158768dd63d92789a91) E:\WINDOWS\system32\DRIVERS\ipsec.sys
2011/09/20 19:12:09.0093 1332 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) E:\WINDOWS\system32\DRIVERS\irenum.sys
2011/09/20 19:12:09.0140 1332 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) E:\WINDOWS\system32\DRIVERS\isapnp.sys
2011/09/20 19:12:09.0156 1332 Kbdclass (463c1ec80cd17420a542b7f36a36f128) E:\WINDOWS\system32\DRIVERS\kbdclass.sys
2011/09/20 19:12:09.0187 1332 kbdhid (9ef487a186dea361aa06913a75b3fa99) E:\WINDOWS\system32\DRIVERS\kbdhid.sys
2011/09/20 19:12:09.0218 1332 kmixer (692bcf44383d056aed41b045a323d378) E:\WINDOWS\system32\drivers\kmixer.sys
2011/09/20 19:12:09.0234 1332 KSecDD (b467646c54cc746128904e1654c750c1) E:\WINDOWS\system32\drivers\KSecDD.sys
2011/09/20 19:12:09.0281 1332 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) E:\WINDOWS\system32\drivers\mnmdd.sys
2011/09/20 19:12:09.0328 1332 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) E:\WINDOWS\system32\drivers\Modem.sys
2011/09/20 19:12:09.0328 1332 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) E:\WINDOWS\system32\DRIVERS\mouclass.sys
2011/09/20 19:12:09.0406 1332 mouhid (b1c303e17fb9d46e87a98e4ba6769685) E:\WINDOWS\system32\DRIVERS\mouhid.sys
2011/09/20 19:12:09.0406 1332 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) E:\WINDOWS\system32\drivers\MountMgr.sys
2011/09/20 19:12:09.0515 1332 MREMP50 (9bd4dcb5412921864a7aacdedfbd1923) E:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS
2011/09/20 19:12:09.0578 1332 MRESP50 (07c02c892e8e1a72d6bf35004f0e9c5e) E:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS
2011/09/20 19:12:09.0625 1332 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) E:\WINDOWS\system32\DRIVERS\mrxdav.sys
2011/09/20 19:12:09.0656 1332 MRxSmb (7d304a5eb4344ebeeab53a2fe3ffb9f0) E:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2011/09/20 19:12:09.0687 1332 Msfs (c941ea2454ba8350021d774daf0f1027) E:\WINDOWS\system32\drivers\Msfs.sys
2011/09/20 19:12:09.0718 1332 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) E:\WINDOWS\system32\drivers\MSKSSRV.sys
2011/09/20 19:12:09.0734 1332 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) E:\WINDOWS\system32\drivers\MSPCLOCK.sys
2011/09/20 19:12:09.0750 1332 MSPQM (bad59648ba099da4a17680b39730cb3d) E:\WINDOWS\system32\drivers\MSPQM.sys
2011/09/20 19:12:09.0781 1332 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) E:\WINDOWS\system32\DRIVERS\mssmbios.sys
2011/09/20 19:12:09.0812 1332 MSTEE (e53736a9e30c45fa9e7b5eac55056d1d) E:\WINDOWS\system32\drivers\MSTEE.sys
2011/09/20 19:12:09.0843 1332 MTsensor (d48659bb24c48345d926ecb45c1ebdf5) E:\WINDOWS\system32\DRIVERS\ASACPI.sys
2011/09/20 19:12:09.0890 1332 Mup (de6a75f5c270e756c5508d94b6cf68f5) E:\WINDOWS\system32\drivers\Mup.sys
2011/09/20 19:12:09.0937 1332 NABTSFEC (5b50f1b2a2ed47d560577b221da734db) E:\WINDOWS\system32\DRIVERS\NABTSFEC.sys
2011/09/20 19:12:09.0968 1332 NDIS (1df7f42665c94b825322fae71721130d) E:\WINDOWS\system32\drivers\NDIS.sys
2011/09/20 19:12:09.0984 1332 NdisIP (7ff1f1fd8609c149aa432f95a8163d97) E:\WINDOWS\system32\DRIVERS\NdisIP.sys
2011/09/20 19:12:10.0046 1332 NdisTapi (0109c4f3850dfbab279542515386ae22) E:\WINDOWS\system32\DRIVERS\ndistapi.sys
2011/09/20 19:12:10.0078 1332 Ndisuio (f927a4434c5028758a842943ef1a3849) E:\WINDOWS\system32\DRIVERS\ndisuio.sys
2011/09/20 19:12:10.0093 1332 NdisWan (edc1531a49c80614b2cfda43ca8659ab) E:\WINDOWS\system32\DRIVERS\ndiswan.sys
2011/09/20 19:12:10.0125 1332 NDProxy (9282bd12dfb069d3889eb3fcc1000a9b) E:\WINDOWS\system32\drivers\NDProxy.sys
2011/09/20 19:12:10.0156 1332 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) E:\WINDOWS\system32\DRIVERS\netbios.sys
2011/09/20 19:12:10.0187 1332 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) E:\WINDOWS\system32\DRIVERS\netbt.sys
2011/09/20 19:12:10.0218 1332 Npfs (3182d64ae053d6fb034f44b6def8034a) E:\WINDOWS\system32\drivers\Npfs.sys
2011/09/20 19:12:10.0234 1332 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) E:\WINDOWS\system32\drivers\Ntfs.sys
2011/09/20 19:12:10.0281 1332 Null (73c1e1f395918bc2c6dd67af7591a3ad) E:\WINDOWS\system32\drivers\Null.sys
2011/09/20 19:12:10.0515 1332 nv (f1de35c89d98a883d1b4030dc9896855) E:\WINDOWS\system32\DRIVERS\nv4_mini.sys
2011/09/20 19:12:10.0750 1332 NVENETFD (a12ec731bb00adad2d016d41c1f18fa4) E:\WINDOWS\system32\DRIVERS\NVENETFD.sys
2011/09/20 19:12:10.0781 1332 NVHDA (e10aacc565e0a8b76ac4fb912343d38e) E:\WINDOWS\system32\drivers\nvhda32.sys
2011/09/20 19:12:10.0796 1332 nvnetbus (5dc6a149897820de315916b6ec984ec9) E:\WINDOWS\system32\DRIVERS\nvnetbus.sys
2011/09/20 19:12:10.0875 1332 nvsmu (f13618f0cb1e95232f4c2401592a59e9) E:\WINDOWS\system32\DRIVERS\nvsmu.sys
2011/09/20 19:12:10.0906 1332 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) E:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2011/09/20 19:12:10.0953 1332 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) E:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2011/09/20 19:12:10.0984 1332 Parport (5575faf8f97ce5e713d108c2a58d7c7c) E:\WINDOWS\system32\DRIVERS\parport.sys
2011/09/20 19:12:11.0015 1332 PartMgr (beb3ba25197665d82ec7065b724171c6) E:\WINDOWS\system32\drivers\PartMgr.sys
2011/09/20 19:12:11.0031 1332 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) E:\WINDOWS\system32\drivers\ParVdm.sys
2011/09/20 19:12:11.0046 1332 PCI (a219903ccf74233761d92bef471a07b1) E:\WINDOWS\system32\DRIVERS\pci.sys
2011/09/20 19:12:11.0078 1332 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) E:\WINDOWS\system32\DRIVERS\pciide.sys
2011/09/20 19:12:11.0125 1332 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) E:\WINDOWS\system32\drivers\Pcmcia.sys
2011/09/20 19:12:11.0234 1332 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) E:\WINDOWS\system32\DRIVERS\raspptp.sys
2011/09/20 19:12:11.0250 1332 Processor (a32bebaf723557681bfc6bd93e98bd26) E:\WINDOWS\system32\DRIVERS\processr.sys
2011/09/20 19:12:11.0265 1332 PSched (09298ec810b07e5d582cb3a3f9255424) E:\WINDOWS\system32\DRIVERS\psched.sys
2011/09/20 19:12:11.0281 1332 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) E:\WINDOWS\system32\DRIVERS\ptilink.sys
2011/09/20 19:12:11.0375 1332 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) E:\WINDOWS\system32\DRIVERS\rasacd.sys
2011/09/20 19:12:11.0390 1332 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) E:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2011/09/20 19:12:11.0406 1332 RasPppoe (5bc962f2654137c9909c3d4603587dee) E:\WINDOWS\system32\DRIVERS\raspppoe.sys
2011/09/20 19:12:11.0406 1332 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) E:\WINDOWS\system32\DRIVERS\raspti.sys
2011/09/20 19:12:11.0453 1332 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) E:\WINDOWS\system32\DRIVERS\rdbss.sys
2011/09/20 19:12:11.0484 1332 RDPCDD (4912d5b403614ce99c28420f75353332) E:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2011/09/20 19:12:11.0546 1332 RDPWD (fc105dd312ed64eb66bff111e8ec6eac) E:\WINDOWS\system32\drivers\RDPWD.sys
2011/09/20 19:12:11.0562 1332 redbook (f828dd7e1419b6653894a8f97a0094c5) E:\WINDOWS\system32\DRIVERS\redbook.sys
2011/09/20 19:12:11.0671 1332 SASDIFSV (39763504067962108505bff25f024345) E:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
2011/09/20 19:12:11.0734 1332 SASKUTIL (77b9fc20084b48408ad3e87570eb4a85) E:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
2011/09/20 19:12:11.0812 1332 Secdrv (90a3935d05b494a5a39d37e71f09a677) E:\WINDOWS\system32\DRIVERS\secdrv.sys
2011/09/20 19:12:11.0859 1332 serenum (0f29512ccd6bead730039fb4bd2c85ce) E:\WINDOWS\system32\DRIVERS\serenum.sys
2011/09/20 19:12:11.0906 1332 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) E:\WINDOWS\system32\DRIVERS\serial.sys
2011/09/20 19:12:11.0953 1332 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) E:\WINDOWS\system32\drivers\Sfloppy.sys
2011/09/20 19:12:12.0000 1332 SLIP (866d538ebe33709a5c9f5c62b73b7d14) E:\WINDOWS\system32\DRIVERS\SLIP.sys
2011/09/20 19:12:12.0031 1332 SmartDefragDriver (972dea0d8149d73c5b7a2c97b2e749e3) E:\WINDOWS\system32\Drivers\SmartDefragDriver.sys
2011/09/20 19:12:12.0062 1332 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) E:\WINDOWS\system32\drivers\splitter.sys
2011/09/20 19:12:12.0078 1332 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) E:\WINDOWS\system32\DRIVERS\sr.sys
2011/09/20 19:12:12.0109 1332 Srv (47ddfc2f003f7f9f0592c6874962a2e7) E:\WINDOWS\system32\DRIVERS\srv.sys
2011/09/20 19:12:12.0125 1332 streamip (77813007ba6265c4b6098187e6ed79d2) E:\WINDOWS\system32\DRIVERS\StreamIP.sys
2011/09/20 19:12:12.0171 1332 swenum (3941d127aef12e93addf6fe6ee027e0f) E:\WINDOWS\system32\DRIVERS\swenum.sys
2011/09/20 19:12:12.0187 1332 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) E:\WINDOWS\system32\drivers\swmidi.sys
2011/09/20 19:12:12.0250 1332 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) E:\WINDOWS\system32\drivers\sysaudio.sys
2011/09/20 19:12:12.0281 1332 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) E:\WINDOWS\system32\DRIVERS\tcpip.sys
2011/09/20 19:12:12.0328 1332 TDPIPE (6471a66807f5e104e4885f5b67349397) E:\WINDOWS\system32\drivers\TDPIPE.sys
2011/09/20 19:12:12.0343 1332 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) E:\WINDOWS\system32\drivers\TDTCP.sys
2011/09/20 19:12:12.0375 1332 TermDD (88155247177638048422893737429d9e) E:\WINDOWS\system32\DRIVERS\termdd.sys
2011/09/20 19:12:12.0437 1332 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) E:\WINDOWS\system32\drivers\Udfs.sys
2011/09/20 19:12:12.0484 1332 Update (402ddc88356b1bac0ee3dd1580c76a31) E:\WINDOWS\system32\DRIVERS\update.sys
2011/09/20 19:12:12.0515 1332 usbaudio (e919708db44ed8543a7c017953148330) E:\WINDOWS\system32\drivers\usbaudio.sys
2011/09/20 19:12:12.0562 1332 usbccgp (173f317ce0db8e21322e71b7e60a27e8) E:\WINDOWS\system32\DRIVERS\usbccgp.sys
2011/09/20 19:12:12.0593 1332 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) E:\WINDOWS\system32\DRIVERS\usbehci.sys
2011/09/20 19:12:12.0609 1332 usbhub (1ab3cdde553b6e064d2e754efe20285c) E:\WINDOWS\system32\DRIVERS\usbhub.sys
2011/09/20 19:12:12.0625 1332 usbohci (0daecce65366ea32b162f85f07c6753b) E:\WINDOWS\system32\DRIVERS\usbohci.sys
2011/09/20 19:12:12.0640 1332 usbstor (a32426d9b14a089eaa1d922e0c5801a9) E:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2011/09/20 19:12:12.0687 1332 usbvideo (63bbfca7f390f4c49ed4b96bfb1633e0) E:\WINDOWS\system32\Drivers\usbvideo.sys
2011/09/20 19:12:12.0718 1332 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) E:\WINDOWS\System32\drivers\vga.sys
2011/09/20 19:12:12.0781 1332 VIAHdAudAddService (8586d10602ff4994e0f56a13a47d2b28) E:\WINDOWS\system32\drivers\viahduaa.sys
2011/09/20 19:12:12.0859 1332 VolSnap (4c8fcb5cc53aab716d810740fe59d025) E:\WINDOWS\system32\drivers\VolSnap.sys
2011/09/20 19:12:12.0890 1332 Wanarp (e20b95baedb550f32dd489265c1da1f6) E:\WINDOWS\system32\DRIVERS\wanarp.sys
2011/09/20 19:12:12.0921 1332 wdmaud (6768acf64b18196494413695f0c3a00f) E:\WINDOWS\system32\drivers\wdmaud.sys
2011/09/20 19:12:12.0968 1332 WmiAcpi (c42584fd66ce9e17403aebca199f7bdb) E:\WINDOWS\system32\DRIVERS\wmiacpi.sys
2011/09/20 19:12:13.0015 1332 WSTCODEC (c98b39829c2bbd34e454150633c62c78) E:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS
2011/09/20 19:12:13.0046 1332 WudfPf (f15feafffbb3644ccc80c5da584e6311) E:\WINDOWS\system32\DRIVERS\WudfPf.sys
2011/09/20 19:12:13.0078 1332 WudfRd (28b524262bce6de1f7ef9f510ba3985b) E:\WINDOWS\system32\DRIVERS\wudfrd.sys
2011/09/20 19:12:13.0125 1332 MBR (0x1B8) (8f558eb6672622401da993e1e865c861) \Device\Harddisk0\DR0
2011/09/20 19:12:13.0234 1332 Boot (0x1200) (5f065f6e389bc40f596468affec25550) \Device\Harddisk0\DR0\Partition0
2011/09/20 19:12:13.0250 1332 ================================================================================
2011/09/20 19:12:13.0250 1332 Scan finished
2011/09/20 19:12:13.0250 1332 ================================================================================
2011/09/20 19:12:13.0250 0876 Detected object count: 0
2011/09/20 19:12:13.0250 0876 Actual detected object count: 0

#8 Broni

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Posted 20 September 2011 - 08:57 PM

OK, nothing there, but GMER shows possibility of a rootkit.
More advanced tools will be needed.

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#9 clairemont

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Posted 20 September 2011 - 09:27 PM

Thanks Broni.

#10 Broni

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Posted 20 September 2011 - 09:39 PM

You're very welcome Posted Image

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