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slow XP computer pls help


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15 replies to this topic

#1 crashinghell

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Posted 18 September 2011 - 03:13 PM

ok so I have this Windows XP laptop and it is extremely slow on everything I do even the sound and video graphics are choppy...I ran virus scans on malware bytes and microsoft security essentials and both found absolutely nothing...and i also recently had a blue screen can someone tell me how to fix this? I cant do anything on it and im tired of it.

Edited by hamluis, 18 September 2011 - 05:40 PM.
Moved from XP to Am I Infected.


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#2 cryptodan

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Posted 18 September 2011 - 03:14 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

then

We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

#3 Allan

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Posted 18 September 2011 - 03:21 PM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#4 crashinghell

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Posted 18 September 2011 - 03:35 PM

Here it is...

==================================================
Dump File : Mini091511-01.dmp
Crash Time : 9/15/2011 2:46:22 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x82a1dca8
Parameter 3 : 0x82a1de1c
Parameter 4 : 0x805c8d78
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21cc5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21cc5
Stack Address 1 : ntoskrnl.exe+f0e65
Stack Address 2 : ntoskrnl.exe+f1e23
Stack Address 3 : ntoskrnl.exe+666d8
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091511-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini091411-02.dmp
Crash Time : 9/14/2011 10:52:34 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x82ca75c0
Parameter 3 : 0x82ca7734
Parameter 4 : 0x805c8d78
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21cc5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21cc5
Stack Address 1 : ntoskrnl.exe+f0e65
Stack Address 2 : ntoskrnl.exe+f1e23
Stack Address 3 : ntoskrnl.exe+666d8
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091411-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini091411-01.dmp
Crash Time : 9/14/2011 10:44:11 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x82cad880
Parameter 3 : 0x82cad9f4
Parameter 4 : 0x805c8d78
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+21cc5
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6055 (xpsp_sp3_gdr.101209-1647)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21cc5
Stack Address 1 : ntoskrnl.exe+f0e65
Stack Address 2 : ntoskrnl.exe+f1e23
Stack Address 3 : ntoskrnl.exe+666d8
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091411-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

#5 cryptodan

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Posted 18 September 2011 - 03:36 PM

Can you now perform the Speccy?

#6 crashinghell

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Posted 18 September 2011 - 03:59 PM

Summary
Operating System
MS Windows XP Professional 32-bit SP3
CPU
Cannot initialise SPC dll
RAM
Cannot initialise SPC dll
Motherboard
Cannot initialise SPC dll
Graphics
Cannot initialise SPC dll
Hard Drives
Cannot initialise SPC dll
Optical Drives
HL-DT-ST DVD-RW GCA-4080N
Audio
SoundMAX Integrated Digital Audio
Operating System
MS Windows XP Professional 32-bit SP3
Installation Date: 08 August 2005, 04:37
Windows Security Center
Firewall:
Enabled
Windows Update
AutoUpdate:
Download Automatically and Install at Set Scheduled time
Schedule Frequency:
Every day
Schedule Time:
12 am
Antivirus
Antivirus:
Enabled
Company Name:
Microsoft
Display Name:
Microsoft Security Essentials
Product Version:
2.1.1116.0
Environment Variables
USERPROFILE:
C:\Documents and Settings\Monica Owens
SystemRoot:
C:\WINDOWS
User Variables
TEMP:
C:\Documents and Settings\Monica Owens\Local Settings\Temp
TMP:
C:\Documents and Settings\Monica Owens\Local Settings\Temp
CW_UPDATE:
Y
Machine Variables
ComSpec:
C:\WINDOWS\system32\cmd.exe
Path
C:\Program Files\Windows Resource Kits\Tools\
C:\WINDOWS\system32
C:\WINDOWS
C:\WINDOWS\System32\Wbem
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\
windir:
C:\WINDOWS
FP_NO_HOST_CHECK:
NO
OS:
Windows_NT
PROCESSOR_ARCHITECTURE:
x86
PROCESSOR_LEVEL:
6
PROCESSOR_IDENTIFIER:
x86 Family 6 Model 13 Stepping 8, GenuineIntel
PROCESSOR_REVISION:
0d08
NUMBER_OF_PROCESSORS:
1
PATHEXT:
.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
TEMP:
C:\WINDOWS\TEMP
TMP:
C:\WINDOWS\TEMP
SAFEBOOT_OPTION:
NETWORK
Process List
csrss.exe
Process ID:
628
User:
SYSTEM
Domain:
NT AUTHORITY
Path:
\??\C:\WINDOWS\system32\csrss.exe
Memory Usage:
3.91 MB
Peak Memory Usage:
4.61 MB
ctfmon.exe
Process ID:
1968
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\WINDOWS\system32\ctfmon.exe
Memory Usage:
3.41 MB
Peak Memory Usage:
3.41 MB
dtor.exe
Process ID:
192
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\WINDOWS\system32\config\atww\dtor.exe
Memory Usage:
16 MB
Peak Memory Usage:
16 MB
explorer.exe
Process ID:
1280
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\WINDOWS\Explorer.EXE
Memory Usage:
21 MB
Peak Memory Usage:
22 MB
firefox.exe
Process ID:
1920
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\Program Files\Mozilla Firefox\firefox.exe
Memory Usage:
139 MB
Peak Memory Usage:
152 MB
iexplore.exe
Process ID:
1520
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\Program Files\Internet Explorer\IEXPLORE.EXE
Memory Usage:
16 MB
Peak Memory Usage:
16 MB
iexplore.exe
Process ID:
524
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\Program Files\Internet Explorer\IEXPLORE.EXE
Memory Usage:
6.81 MB
Peak Memory Usage:
6.84 MB
igfxsrvc.exe
Process ID:
1308
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\WINDOWS\system32\igfxsrvc.exe
Memory Usage:
3.23 MB
Peak Memory Usage:
3.24 MB
lsass.exe
Process ID:
708
User:
SYSTEM
Domain:
NT AUTHORITY
Path:
C:\WINDOWS\system32\lsass.exe
Memory Usage:
2.39 MB
Peak Memory Usage:
6.61 MB
msmpeng.exe
Process ID:
980
User:
SYSTEM
Domain:
NT AUTHORITY
Path:
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
Memory Usage:
38 MB
Peak Memory Usage:
241 MB
plugin-container.exe
Process ID:
1060
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\Program Files\Mozilla Firefox\plugin-container.exe
Memory Usage:
19 MB
Peak Memory Usage:
35 MB
services.exe
Process ID:
696
User:
SYSTEM
Domain:
NT AUTHORITY
Path:
C:\WINDOWS\system32\services.exe
Memory Usage:
3.90 MB
Peak Memory Usage:
3.91 MB
smss.exe
Process ID:
572
User:
SYSTEM
Domain:
NT AUTHORITY
Path:
\SystemRoot\System32\smss.exe
Memory Usage:
416 KB
Peak Memory Usage:
508 KB
speccy.exe
Process ID:
836
User:
Monica Owens
Domain:
WBQBWFVA
Path:
C:\Program Files\Speccy\Speccy.exe
Memory Usage:
17 MB
Peak Memory Usage:
49 MB
svchost.exe
Process ID:
864
User:
SYSTEM
Domain:
NT AUTHORITY
Path:
C:\WINDOWS\system32\svchost.exe
Memory Usage:
4.88 MB
Peak Memory Usage:
4.96 MB
svchost.exe
Process ID:
940
Path:
C:\WINDOWS\system32\svchost.exe
Memory Usage:
4.38 MB
Peak Memory Usage:
4.38 MB
svchost.exe
Process ID:
1032
User:
SYSTEM
Domain:
NT AUTHORITY
Path:
C:\WINDOWS\system32\svchost.exe
Memory Usage:
14 MB
Peak Memory Usage:
15 MB
svchost.exe
Process ID:
1104
User:
LOCAL SERVICE
Domain:
NT AUTHORITY
Path:
C:\WINDOWS\system32\svchost.exe
Memory Usage:
3.91 MB
Peak Memory Usage:
3.98 MB
system
Process ID:
4
Memory Usage:
220 KB
Peak Memory Usage:
3.26 MB
system idle process
Process ID:
0
winlogon.exe
Process ID:
652
User:
SYSTEM
Domain:
NT AUTHORITY
Path:
\??\C:\WINDOWS\system32\winlogon.exe
Memory Usage:
2.60 MB
Peak Memory Usage:
16 MB
wmiprvse.exe
Process ID:
1692
Path:
C:\WINDOWS\system32\wbem\wmiprvse.exe
Memory Usage:
5.18 MB
Peak Memory Usage:
5.18 MB
TimeZone
TimeZone:
GMT -5 Hours
Language:
English
Country:
United States
Currency:
$
Date Format:
M/d/yyyy
Time Format:
h:mm:ss tt
Power Profile
Active power scheme:
Portable/Laptop
Hibernation:
Disabled
Scheduler
9/18/2011 6:00 PM;At 6:00 PM every day, starting 8/28/2011:
ParetoLogic Registration3
9/19/2011 1:28 AM;At 1:28 AM every Mon, Fri of every week, starting 8/28/2011:
PC Health Advisor
9/19/2011 12:00 PM;At 12:00 PM every day, starting 9/3/2011:
PCTuneUp Scan
9/20/2011 9:19 PM;At 9:19 PM every 3 days, starting 8/27/2011:
Reimage Reminder
9/21/2011 1:28 AM;At 1:28 AM every Wed of every week, starting 8/28/2011:
PC Health Advisor Defrag
9/22/2011 2:45 AM;At 2:45 AM every Thu of every week, starting 8/28/2011:
ParetoLogic Update Version3
9/25/2011 1:55 AM;At 1:55 AM every Sun of every week, starting 9/18/2011:
MP Scheduled Scan
Hotfixes
Battery
AC line:
Online
Battery full time:
Unknown
Battery Charge %:
Unknown
Battery State:
No Battery
Amount of time remaining (sec) :
Unknown
Services
Running:
Cryptographic Services
Running:
DCOM Server Process Launcher
Running:
DHCP Client
Running:
Event Log
Running:
Help and Support
Running:
Logical Disk Manager
Running:
Microsoft Antimalware Service
Running:
Net Logon
Running:
Network Connections
Running:
Plug and Play
Running:
Remote Procedure Call (RPC)
Running:
Server
Running:
System Restore Service
Running:
TCP/IP NetBIOS Helper
Running:
Terminal Services
Running:
Windows Firewall/Internet Connection Sharing (ICS)
Running:
Windows Management Instrumentation
Running:
Wireless Zero Configuration
Running:
Workstation
Stopped:
.NET Runtime Optimization Service v2.0.50727_X86
Stopped:
Alerter
Stopped:
Application Layer Gateway Service
Stopped:
Application Management
Stopped:
ASP.NET State Service
Stopped:
Automatic Updates
Stopped:
Background Intelligent Transfer Service
Stopped:
Bonjour Service
Stopped:
ClipBook
Stopped:
COM+ Event System
Stopped:
COM+ System Application
Stopped:
Computer Browser
Stopped:
Distributed Link Tracking Client
Stopped:
Distributed Transaction Coordinator
Stopped:
DNS Client
Stopped:
Error Reporting Service
Stopped:
Extensible Authentication Protocol Service
Stopped:
Fast User Switching Compatibility
Stopped:
Health Key and Certificate Management Service
Stopped:
HP WMI Interface
Stopped:
HTTP SSL
Stopped:
Human Interface Device Access
Stopped:
IMAPI CD-Burning COM Service
Stopped:
Indexing Service
Stopped:
IPSEC Services
Stopped:
Java Quick Starter
Stopped:
LightScribeService Direct Disc Labeling Service
Stopped:
Logical Disk Manager Administrative Service
Stopped:
Machine Debug Manager
Stopped:
MBAMService
Stopped:
Messenger
Stopped:
MS Software Shadow Copy Provider
Stopped:
MSSQL$ACT7
Stopped:
MSSQLServerADHelper
Stopped:
Net.Tcp Port Sharing Service
Stopped:
NetMeeting Remote Desktop Sharing
Stopped:
Network Access Protection Agent
Stopped:
Network DDE
Stopped:
Network DDE DSDM
Stopped:
Network Location Awareness (NLA)
Stopped:
Network Provisioning Service
Stopped:
NT LM Security Support Provider
Stopped:
NWStorage
Stopped:
Performance Logs and Alerts
Stopped:
Portable Media Serial Number Service
Stopped:
Print Spooler
Stopped:
Protected Storage
Stopped:
QoS RSVP
Stopped:
Remote Access Auto Connection Manager
Stopped:
Remote Access Connection Manager
Stopped:
Remote Desktop Help Session Manager
Stopped:
Remote Procedure Call (RPC) Locator
Stopped:
Remote Registry
Stopped:
Removable Storage
Stopped:
Routing and Remote Access
Stopped:
Secondary Logon
Stopped:
Security Accounts Manager
Stopped:
Security Center
Stopped:
Shell Hardware Detection
Stopped:
Smart Card
Stopped:
SoundMAX Agent Service
Stopped:
SQLAgent$ACT7
Stopped:
SSDP Discovery Service
Stopped:
System Event Notification
Stopped:
Task Scheduler
Stopped:
Telephony
Stopped:
Telnet
Stopped:
Themes
Stopped:
Uninterruptible Power Supply
Stopped:
Universal Plug and Play Device Host
Stopped:
Volume Shadow Copy
Stopped:
WebClient
Stopped:
Windows Audio
Stopped:
Windows CardSpace
Stopped:
Windows Driver Foundation - User-mode Driver Framework
Stopped:
Windows Image Acquisition (WIA)
Stopped:
Windows Installer
Stopped:
Windows Management Instrumentation Driver Extensions
Stopped:
Windows Media Player Network Sharing Service
Stopped:
Windows Presentation Foundation Font Cache 3.0.0.0
Stopped:
Windows Time
Stopped:
Wired AutoConfig
Stopped:
WMI Performance Adapter
Device Tree
ACPI Uniprocessor PC
Microsoft ACPI-Compliant System
Intel® Pentium® M processor 1.60GHz
ACPI Thermal Zone
ACPI Thermal Zone
Microsoft Windows Management Interface for ACPI
ACPI Lid
ACPI Sleep Button
ACPI Power Button
ACPI Fixed Feature Button
PCI bus
Mobile Intel® 915GM/PM/GMS/910GML Express Processor to DRAM Controller - 2590
Mobile Intel® 915GM/GMS,910GML Express Chipset Family
Mobile Intel® 915GM/GMS,910GML Express Chipset Family
Intel® 82801FB/FBM PCI Express Root Port - 2660
SoundMAX Integrated Digital Audio
Agere Systems AC'97 Modem
Intel® 82801FB/FBM SMBus Controller - 266A
Intel® 82801FB/FBM USB Universal Host Controller - 2658
USB Root Hub
Intel® 82801FB/FBM USB Universal Host Controller - 2659
USB Root Hub
Intel® 82801FB/FBM USB Universal Host Controller - 265A
USB Root Hub
Intel® 82801FB/FBM USB Universal Host Controller - 265B
USB Root Hub
Intel® 82801FB/FBM USB2 Enhanced Host Controller - 265C
USB Root Hub
Intel® 82801 PCI Bridge - 2448
Intel® PRO/Wireless 2200BG Network Connection
Texas Instruments PCIxx21 Cardbus Controller
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Texas Instruments PCIxx21 Integrated FlashMedia Controller
SDA Standard Compliant SD Host Controller
Realtek RTL8139/810x Family Fast Ethernet NIC
Intel® 82801FBM LPC Interface Controller - 2641
ISAPNP Read Data Port
Direct memory access controller
Intel® 82802 Firmware Hub Device
Programmable interrupt controller
Numeric data processor
Motherboard resources
System CMOS/real time clock
System timer
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Alps Pointing-device (2-way)
Microsoft ACPI-Compliant Embedded Controller
Microsoft ACPI-Compliant Control Method Battery
Microsoft AC Adapter
Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel
FUJITSU MHT2060AT PL
HL-DT-ST DVD-RW GCA-4080N
CPU
Cannot initialise SPC dll
RAM
Cannot initialise SPC dll
Motherboard
Cannot initialise SPC dll
Graphics
Cannot initialise SPC dll
Hard Drives
Cannot initialise SPC dll
Optical Drives
HL-DT-ST DVD-RW GCA-4080N
Media Type:
CD-ROM
Name:
HL-DT-ST DVD-RW GCA-4080N
Availability:
Running/Full Power
Capabilities:
Random Access, Supports Removable Media
Config Manager Error Code:
Device is working properly
Config Manager User Config:
FALSE
Drive:
D:
Media Loaded:
FALSE
SCSI Bus:
0
SCSI Logical Unit:
0
SCSI Port:
0
SCSI Target Id:
1
Status:
OK
Audio
Sound Card
SoundMAX Integrated Digital Audio
Peripherals
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Device Kind:
Keyboard
Device Name:
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Location:
plugged into keyboard port
Driver
Date:
7-1-2001
Version:
5.1.2600.5512
File:
C:\WINDOWS\system32\DRIVERS\i8042prt.sys
File:
C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Alps Pointing-device (2-way)
Device Kind:
Mouse
Device Name:
Alps Pointing-device (2-way)
Location:
plugged into PS/2 mouse port
Driver
Date:
3-8-2005
Version:
5.4.1501.8
File:
C:\WINDOWS\system32\DRIVERS\i8042prt.sys
File:
C:\WINDOWS\system32\DRIVERS\mouclass.sys
File:
C:\WINDOWS\system32\DRIVERS\Apfiltr.sys
File:
C:\WINDOWS\system32\Vxdif.dll
File:
C:\Program Files\Apoint2K\Apoint.exe
File:
C:\Program Files\Apoint2K\Ezcapt.exe
File:
C:\Program Files\Apoint2K\Logo.bmp
File:
C:\Program Files\Apoint2K\Gesture.bmp
File:
C:\Program Files\Apoint2K\ApntEx.exe
File:
C:\Program Files\Apoint2K\Apoint.dll
File:
C:\Program Files\Apoint2K\EzLaunch.dll
File:
C:\Program Files\Apoint2K\Elprop.dll
File:
C:\Program Files\Apoint2K\EzAuto.dll
File:
C:\Program Files\Apoint2K\ApointSP.pop
File:
C:\Program Files\Apoint2K\ApointJP.pop
File:
C:\Program Files\Apoint2K\ApointGR.pop
File:
C:\Program Files\Apoint2K\ApointFR.pop
File:
C:\Program Files\Apoint2K\ApointUS.pop
File:
C:\Program Files\Apoint2K\ApointCT.pop
File:
C:\Program Files\Apoint2K\ApointCS.pop
File:
C:\Program Files\Apoint2K\ApointIT.pop
File:
C:\Program Files\Apoint2K\ApointKR.pop
File:
C:\Program Files\Apoint2K\Uninstap.exe
File:
C:\Program Files\Apoint2K\ApResJP.dll
File:
C:\Program Files\Apoint2K\ApResUS.dll
File:
C:\Program Files\Apoint2K\ApResFR.dll
File:
C:\Program Files\Apoint2K\ApResGR.dll
File:
C:\Program Files\Apoint2K\ApResIT.dll
File:
C:\Program Files\Apoint2K\ApResSP.dll
File:
C:\Program Files\Apoint2K\ApResCT.dll
File:
C:\Program Files\Apoint2K\ApResCS.dll
File:
C:\Program Files\Apoint2K\ApResKR.dll
File:
C:\Program Files\Apoint2K\ApResAR.dll
File:
C:\Program Files\Apoint2K\ApResBP.dll
File:
C:\Program Files\Apoint2K\ApResCZ.dll
File:
C:\Program Files\Apoint2K\ApResDK.dll
File:
C:\Program Files\Apoint2K\ApResFI.dll
File:
C:\Program Files\Apoint2K\ApResGK.dll
File:
C:\Program Files\Apoint2K\ApResHU.dll
File:
C:\Program Files\Apoint2K\ApResIL.dll
File:
C:\Program Files\Apoint2K\ApResLA.dll
File:
C:\Program Files\Apoint2K\ApResNL.dll
File:
C:\Program Files\Apoint2K\ApResNO.dll
File:
C:\Program Files\Apoint2K\ApResPL.dll
File:
C:\Program Files\Apoint2K\ApResRU.dll
File:
C:\Program Files\Apoint2K\ApResSE.dll
File:
C:\Program Files\Apoint2K\ApResTR.dll
File:
C:\Program Files\Apoint2K\ApointAR.pop
File:
C:\Program Files\Apoint2K\ApointBP.pop
File:
C:\Program Files\Apoint2K\ApointCZ.pop
File:
C:\Program Files\Apoint2K\ApointDK.pop
File:
C:\Program Files\Apoint2K\ApointFI.pop
File:
C:\Program Files\Apoint2K\ApointGK.pop
File:
C:\Program Files\Apoint2K\ApointHU.pop
File:
C:\Program Files\Apoint2K\ApointIL.pop
File:
C:\Program Files\Apoint2K\ApointLA.pop
File:
C:\Program Files\Apoint2K\ApointNL.pop
File:
C:\Program Files\Apoint2K\ApointNO.pop
File:
C:\Program Files\Apoint2K\ApointPL.pop
File:
C:\Program Files\Apoint2K\ApointRU.pop
File:
C:\Program Files\Apoint2K\ApointSE.pop
File:
C:\Program Files\Apoint2K\ApointTR.pop
Network
You are not connected to the internet
Computer Name
NetBIOS Name:
SALES6
DNS Name:
Sales6.WBQBWFVA.local
Domain Name:
WBQBWFVA
Remote Desktop
Console
State:
Active
Domain:
WBQBWFVA
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Adapters List
Intel® PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
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#7 crashinghell

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Posted 18 September 2011 - 04:13 PM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?


it's been choppy ever since I got this thing.It was given to me broke.

#8 cryptodan

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Posted 18 September 2011 - 04:30 PM

Can you please post a link to the public snap shop and edit the above post. I need to see it as it is displayed in your report.

#9 crashinghell

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Posted 18 September 2011 - 04:44 PM

http://speccy.piriform.com/results/SCszPpjnyUOrNsVKIZXKjN2

#10 .X.

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Posted 18 September 2011 - 04:57 PM

dtor.exe Process ID: 192 User: Monica Owens Domain: WBQBWFVA Path: C:\WINDOWS\system32\config\atww\dtor.exe



That seems highly suspicious. Nothing should be in the config folder except your registry hives and event logs.

#11 cryptodan

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Posted 18 September 2011 - 05:22 PM

First of all you are in safe mode, can you please re-run Speccy in Normal mode if you can, and I am in complete agreement with .X. that file seems highly suspicious.

#12 crashinghell

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Posted 18 September 2011 - 05:26 PM

First of all you are in safe mode, can you please re-run Speccy in Normal mode if you can, and I am in complete agreement with .X. that file seems highly suspicious.

im in safe mode because normal start up sucks and is slow like a snail

#13 crashinghell

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Posted 18 September 2011 - 05:52 PM

http://speccy.piriform.com/results/Mjkaaf8OGXHNdjQGfQD3mSA

#14 cryptodan

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Posted 18 September 2011 - 06:28 PM

I would recommend adding more RAM preferably the max amount your lap top can handle, and I would recommend cleaning out your computer it is running rather hot.

#15 crashinghell

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Posted 18 September 2011 - 06:35 PM

I would recommend adding more RAM preferably the max amount your lap top can handle, and I would recommend cleaning out your computer it is running rather hot.

that sucks I really cant get any ram right now




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