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Periodically web sites I've been accessing don't load for a few minutes


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#1 Angelthesis08

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Posted 18 September 2011 - 02:07 PM

Periodically, I'll go to a website, such as Youtube, or Google, and click links and go to different pages. At some point, the link I click will not load, and nothing on that website will load if I try to go anywhere on there again, for about 5 minutes. During this time, I can still browse other web pages with no notable difference in connection speed. I have noticed that it says 'Connected to youtube.com' (or any other website that I'm trying to load) before it loads nothing. Today I was using Google Docs, creating a word document, and randomly it wouldn't allow me to edit the page anymore and the website displays 'Trying to reach Google.com...'

I am using Firefox 6.0.2 with Windows 7 32-bit. I haven't noticed this problem until we had internet installed in our apartment from Mediacom in the Des Moines, IA area at 12mbs down and 1mb up. We have a Belkin F5D7234-4 Wireless G router. I connect wirelessly. There is a possibility it may be unrelated, because I haven't tried internet at other wi-fi areas since we've had it installed.

Thank you for any help and let me know if you would like any more information regarding this.

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#2 Broni

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Posted 18 September 2011 - 02:25 PM

Does the same thing happen with IE?

Edited by Broni, 18 September 2011 - 02:25 PM.

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#3 Angelthesis08

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Posted 18 September 2011 - 02:28 PM

I attempted to try this the last time it happened, but when I got there with IE, I was able to load it in Firefox. Next time, as soon as I notice it, I'll try that and return here with results.

#4 Angelthesis08

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Posted 07 October 2011 - 02:55 PM

Quite some time later, but this happened again and I quickly opened up command prompt and tried to ping the site I was trying to access (docs.google.com) and it failed. I then tried to ping google.com and it worked. A little bit later I pinged docs.google.com, got a response, but my browser would still not load the page, instead it would load a white blank page, no error message. Is this something to do with my router, or my ISP?

#5 Broni

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Posted 07 October 2011 - 06:57 PM

If you're using Firefox 3.x, close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode).
If you're using Firefox 4, or higher go Help>Restart Firefox with Add-ons Disabled.
Same issue?

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#6 Angelthesis08

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Posted 08 October 2011 - 02:10 PM

Yes, this time it was with youtube.com. I can successfully ping the site, but nothing loads on the screen. Usually after 3-5 minutes I can load any page that has this problem normally, but it's pretty frustrating.

#7 Broni

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Posted 08 October 2011 - 02:49 PM

See if same thing happens with wired connection.

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#8 Angelthesis08

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Posted 23 October 2011 - 06:18 PM

New computer, Wired connection, still happens. This time it was with Wowhead.com.

#9 Broni

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Posted 23 October 2011 - 08:08 PM

What do you mean by "new computer"?

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#10 Angelthesis08

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Posted 24 October 2011 - 02:07 PM

I purchased a new computer, the one I was using before was an old laptop I got when I graduated highschool a few years ago. Basically just stated it was a new computer to show that it's happening on multiple computers, not just the one.

#11 Broni

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Posted 24 October 2011 - 03:19 PM

Let's try to reset your router....

Turn the computer off.

On your router, you'll find a pinhole marked "Reset".
Keep pushing the hole, using a pencil, or a paperclip until all lights briefly come off and on.
NOTE. Simple router disconnecting from a power source will NOT do.
Restart computer and check for redirections.

NOTE. You may need to re-check your router security settings, as described HERE

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#12 Angelthesis08

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Posted 04 November 2011 - 01:41 PM

Same problem : /

#13 Broni

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Posted 04 November 2011 - 01:50 PM

Possibly you have some issue with your router, or with you internet connection.
Call your ISP.
If that doesn't help I'd consider replacing your router.

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