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Blue screen


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3 replies to this topic

#1 goooner

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Posted 18 September 2011 - 09:54 AM

I've bought some new hardware recently, and am running Win 7 (64 bit). Recently I've been getting a blue screen after some video streaming. Any idea what the problem could be.Unfortunately I've not been ablte to capture the bluescreen, to see the error codes. Are they saved somewhere?

I thought it could be my SSD disk, but I've run a diagnostic and everything seems fine.

Your help would be much appreciated.

Cheers

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#2 Allan

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Posted 18 September 2011 - 12:39 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 goooner

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Posted 19 September 2011 - 03:18 AM

Hi Allan,
thanks for the quick reply. I did what you suggested, but it seems like my computer doesn't save the dump file. I've changed the settings accordingly.
I guess we will have to wait until it happens again.
Cheers

#4 taenimakta

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Posted 19 September 2011 - 08:42 AM

that are a couple of reasons blue screens occurs:

1) hardware incompatibility

2) drivers conflicts

3) software bugs.


since you just added a new hardware, that is probably the biggest possibility of that problem - i.e. hardware prob.

there are some solutions to that, update the driver for that hardware. get the latest driver for that vendor.




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