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Laptop won't boot giving errors in Start Up Repair

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#1 Jiggysmydayjob


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Posted 16 September 2011 - 11:34 PM


My Laptop running Windows 7 gives an error when trying to boot and leads me to the Startup Repair. Startup Repair then gives the following message:

Startup Repair Cannot repair this computer automatically

with an option to Send Information or not to Send Information

The Problem details log leaves the following information:

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Event Signature 01: 6.1.7600.16358
Problem Event Signature 02: 6.1.7600.16358
Problem Event Signature 03: unknown
Problem Event Signature 04: 21201029
Problem Event Signature 05: External Media
Problem Event Signature 06: 11
Problem Event Signature 07: NoBootFailure
Os Version: 6.1.7600.
Locale ID: 1033

I tried using the Windows 7 disk to go back to a previous restore point before the problem occurred and I received this error message again after starting with out the Windows 7 disk

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#2 bludgard


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Posted 17 September 2011 - 09:22 AM

Hi, Jiggy.
When running Startup Repair, is the Windows 7 install media connected and accessible?

1. Insert the Windows 7 installation disc into the disc drive, and then start the computer.

2. Press a key when the message indicating "Press any key to boot from CD or DVD ". appears.

3. Select a language, a time and currency, and a keyboard or input method, and then click Next.

4. Click Repair your computer.

5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next.

6. At the System Recovery Options Dialog Box, click on Repair your computer.

7. Click the operating system that you want to repair, and then click Next.

8. In the System Recovery Options dialog box, click Startup Repair.

Information conveniently stolen from DSTM. :thumbup2:

While the media is attached, run sfc /scannow from an elevated command prompt.

Edited by bludgard, 17 September 2011 - 09:24 AM.

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