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I Seem to be Locked out of my Computer


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7 replies to this topic

#1 Will Cunningham

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Posted 15 September 2011 - 05:25 PM

Hi all,

So, I seem to be locked out of my computer. I had just deleted some viruses from the computer when I decided to restart it. When it rebooted, I found myself at the user log in page. I had disabled this page since I am the only user of the computer. When I tried to log in, it said, "logging in." then, it said, "logging off" and, "saving your settings." It's as if I never tried to log in.

When I hit ctrl+alt+del, it asks me for password. I never gave my computer a password, so needless to say I can't get in.

When I booted it in safe mode, it came up with both administrator and my regular profile. I tried to log in to both, but it was the same as before.

I do not have the system restore disk since it did not come with one. :angry:

It is a Windows XP home edition.

Some of the results of the virus scan were false, but I did not know that until I removed them files. I did put the files back using a registry cleaner.

If anyone could help me fix this for free, I would really appreciate it.

Edited by hamluis, 21 December 2011 - 09:35 PM.
Resolved, topic closed.


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#2 Will Cunningham

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Posted 15 September 2011 - 07:20 PM

Please ignore my bad grammar in my first post. I'm really tired from trying to figure this computer out. <_<

#3 FrankOtheMountaiN

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Posted 15 September 2011 - 08:27 PM

ok, when you had administrator choice in safe mode, did you try no password, and hit enter?

Frank O' The Mountain
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#4 AustrAlien

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Posted 16 September 2011 - 01:05 AM

Hello and :welcome: to the BC forums.

Please sit tight and be patient.

I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.

Thank you.
AustrAlien
Google is my friend. Make Google your friend too.

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#5 Will Cunningham

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Posted 16 September 2011 - 12:10 PM

I entered safe mode again and tried to enter the administrator account without a password. It let me in, but then it kicked me out. :wacko:

Again, when it first loads up, it shows my desktop back round then it kicks me to the user log in.

Is it possible that the log in system file has been damaged?

#6 Will Cunningham

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Posted 17 September 2011 - 10:47 PM

I got in touch with my cousin who is a tech. He says that it's very likely that the virus took out a log in registry file.

He's going to take the hard drive out and install a new one.

Thanks for the help. He said that I did everything he would have done. :thumbsup:

#7 JSntgRvr

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Posted 20 September 2011 - 12:28 AM

Thanks for the feedback.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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#8 JSntgRvr

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Posted 21 December 2011 - 08:53 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

No request for help throughout private messaging will be attended.

If I have helped you, consider making a donation to help me continue the fight against Malware!
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