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C:\windows\system32\drivers\rikvm_C6F09094.sys keeps showing when using norton power eraser


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7 replies to this topic

#1 Guest_coljoy_*

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Posted 15 September 2011 - 09:43 AM

The following file keeps coming up as bad when I scan with Norton Power Eraser:

C:\windows\system32\drivers\rikvm_C6F09094.sys

Have asked various companies if this file is one of theirs and they say no but also suggest it's not a bad file. Have no idea where this file came from and my computer continues to have difficulty. Difficulty such as not being able to play my computer games. Computers slows and my computer is no slouch. Have completed a complete recovery and file is still there. Mind you, I completed Norton Power Eraser after installing printer and a few programs. However, I noticed a thread started on this very issue which is now locked and wanted help as well. I have been scanning my computer with Norton 360, Spy Doctor and I've scanned it once with AVG and it comes up clean. Please help and I would be interested in how my fellow member here resolves this very issue.

Edited by coljoy, 15 September 2011 - 09:45 AM.


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#2 Broni

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Posted 15 September 2011 - 11:06 AM

Welcome aboard Posted Image

Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders, UN-check Hide protected operating system files.
NOTE. Make sure to reverse the above changes, when done with this step.
Upload following files to http://www.virustotal.com/ for security check:
- C:\windows\system32\drivers\rikvm_C6F09094.sys
IMPORTANT! If the file is listed as already analyzed, click on Reanalyse file now button.
Post scan results.

My Website

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#3 Guest_coljoy_*

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Posted 16 September 2011 - 10:27 AM

Right now I'm having trouble getting the analysis to complete before firefox says things are taking too long. I get to about 50% and then it says the something like the it took too long. If you have any idea of what I should do to make sure this works, please let me know. In the mean time, I'll continue to try to get this analysis finished.

#4 Broni

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Posted 16 September 2011 - 01:17 PM

Try this site: http://virusscan.jotti.org/en

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#5 Guest_coljoy_*

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Posted 18 September 2011 - 12:02 PM

I've posted the results of the scan below. However, the only file that came up when I searched my computer seemed to be this document type file. What comes up when I do the norton power eraser it's a driver.?.?. So I'm going to keep at this and do the norton power eraser again because it can locate the file. I ask that you bear with me, I have health issues and had to catch up on a lot of technology in the last 6 months. If you have any suggestions that might help me locate this file suggest away. Thanks.

0 VT Community user(s) with a total of 0 reputation credit(s) say(s) this sample is goodware. 0 VT Community user(s) with a total of 0 reputation credit(s) say(s) this sample is malware.
File name:
Info20110913115401.xml
Submission date:
2011-09-18 14:14:13 (UTC)
Current status:
finished
Result:
0/ 44 (0.0%)

VT Community

not reviewed
Safety score: -
Compact
Print results
Antivirus Version Last Update Result
AhnLab-V3 2011.09.18.00 2011.09.18 -
AntiVir 7.11.14.223 2011.09.16 -
Antiy-AVL 2.0.3.7 2011.09.18 -
Avast 4.8.1351.0 2011.09.18 -
Avast5 5.0.677.0 2011.09.18 -
AVG 10.0.0.1190 2011.09.18 -
BitDefender 7.2 2011.09.18 -
ByteHero None 2011.09.18 -
CAT-QuickHeal 11.00 2011.09.18 -
ClamAV 0.97.0.0 2011.09.18 -
Commtouch 5.3.2.6 2011.09.17 -
Comodo 10156 2011.09.18 -
DrWeb 5.0.2.03300 2011.09.18 -
Emsisoft 5.1.0.11 2011.09.18 -
eSafe 7.0.17.0 2011.09.15 -
eTrust-Vet 36.1.8566 2011.09.17 -
F-Prot 4.6.2.117 2011.09.17 -
F-Secure 9.0.16440.0 2011.09.18 -
Fortinet 4.3.370.0 2011.09.18 -
GData 22 2011.09.18 -
Ikarus T3.1.1.107.0 2011.09.18 -
Jiangmin 13.0.900 2011.09.18 -
K7AntiVirus 9.113.5150 2011.09.17 -
Kaspersky 9.0.0.837 2011.09.18 -
McAfee 5.400.0.1158 2011.09.18 -
McAfee-GW-Edition 2010.1D 2011.09.17 -
Microsoft 1.7604 2011.09.18 -
NOD32 6473 2011.09.18 -
Norman 6.07.11 2011.09.17 -
nProtect 2011-09-18.01 2011.09.18 -
Panda 10.0.3.5 2011.09.18 -
PCTools 8.0.0.5 2011.09.18 -
Prevx 3.0 2011.09.18 -
Rising 23.75.04.02 2011.09.16 -
Sophos 4.69.0 2011.09.18 -
SUPERAntiSpyware 4.40.0.1006 2011.09.17 -
Symantec 20111.2.0.82 2011.09.18 -
TheHacker 6.7.0.1.298 2011.09.17 -
TrendMicro 9.500.0.1008 2011.09.18 -
TrendMicro-HouseCall 9.500.0.1008 2011.09.18 -
VBA32 3.12.16.4 2011.09.16 -
VIPRE 10511 2011.09.18 -
ViRobot 2011.9.17.4674 2011.09.18 -
VirusBuster 14.0.219.0 2011.09.18 -
Additional information
MD5 : b8fbc420dbb180d41fdd3e6947bbd4f6
SHA1 : b31cd24f392770be96b8177d0caf4ca5b5decaeb
SHA256: ce0a74a794bd53ab8f472330bf1ee70e8c18486862a46678e710a35c9ef52bd7
ssdeep: 3072:bREfIJ0ScrOkAWbPD7983tuit1i5HJf9KMFaXzh1m1:bREfC0ScrO/Wza9V1i4Xzh1G
File size : 669647 bytes
First seen: 2011-09-18 14:14:13
Last seen : 2011-09-18 14:14:13
TrID:
Generic XML (ASCII) (62.5%)
HyperText Markup Language (37.5%)
sigcheck:
publisher....: n/a
copyright....: n/a
product......: n/a
description..: n/a
original name: n/a
internal name: n/a
file version.: n/a
comments.....: n/a
signers......: -
signing date.: -
verified.....: Unsigned

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This file has never been reviewed by any VT Community member. Be the first one to comment on it!

VirusTotal Team
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Goodware
Malware
Spam attachment/link

P2P download
Propagating via IM
Network worm

Drive-by-download






ATTENTION: VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.

#6 Broni

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Posted 18 September 2011 - 12:07 PM

However, the only file that came up when I searched my computer seemed to be this document type file

I'm not sure if I understand what you're saying...

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#7 Guest_coljoy_*

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Posted 22 September 2011 - 08:04 PM

However, the only file that came up when I searched my computer seemed to be this document type file

I'm not sure if I understand what you're saying...


Acoording to norton power eraser it's a driver and this file isn't a driver. is it? I really not sure what to think

#8 Broni

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Posted 22 September 2011 - 08:27 PM

rikvm_C6F09094.sys

.sys type file IS a driver.

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