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netbook stuck on logging off screen

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#1 shelby999


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Posted 14 September 2011 - 08:54 PM

I have an HP netbook. I had someone 'wipe' it for me because I'm planning to sell it, and when I got it back from her (she's not a pro, btw) and tried to turn it on to make sure everything was clean, it was stuck on a 'logging off' screen. I've tried pressing Control Alt Delete, as well as turning it off with the power switch. Control Alt Delete has no effect; the power switch turns it off, but when I turn it back on, the same screen comes up. Heeeelp! All the solutions I found by googling suggest what to do when the home screen comes up. The home screen isn't coming up at all. Is there anything I can do with it in the state it's in now? Thanks in advance!

By 'wipe' I just meant that she cleared all my personal info from the machine. Thanks for the answer but I finally got it to work by letting the battery run out then restarting everything.

Edited by shelby999, 15 September 2011 - 12:57 AM.

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#2 Layback Bear

Layback Bear

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Posted 15 September 2011 - 12:25 AM

What do you mean by wipe? If you wipe a hard drive you would not get even a log off screen. Here is some useful information.


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