Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

PC Power Speed infection


  • This topic is locked This topic is locked
13 replies to this topic

#1 gerry58

gerry58

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PA
  • Local time:07:25 PM

Posted 14 September 2011 - 03:55 PM

HP desktop running Vista Home Premium is infected with PC Power Speed System Optimizer. I ran malwarebytes and rkill but it is still there. Is there a removal procedure I should be following, nothing I run seems to get rid of this infection.

BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 37,011 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:07:25 PM

Posted 14 September 2011 - 08:48 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 gerry58

gerry58
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PA
  • Local time:07:25 PM

Posted 15 September 2011 - 05:02 PM

Here are the logs requested. GMER would not run with the options specified everything was grayed out (no able to change) except services, registry, files, c:\ and ADS. All other buttons were not checked nor could I change them. When I ran the scn it found nothing.

DDS log
.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.19120
Run by OWNER at 17:34:21 on 2011-09-15
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2940.1073 [GMT -4:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\RebateInformer\RebateInf.exe
C:\WINDOWS\ehome\ehtray.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\hp\kbd\kbd.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
J:\Anti-Spyware\Bleeping\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/?mtmhp=acm50mtmhpmainoverlay
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
uSearch Bar = hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uURLSearchHooks: N/A: {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - C:\PROGRA~2\INBOXT~1\Inbox.dll
mWinlogon: Userinit=userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: : {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton AntiVirus\Engine\18.6.0.29\IPS\IPSBHO.DLL
BHO: : {ccb69577-088b-4004-9ed8-ff5bcc83a039} - C:\PROGRA~2\REBATE~1\RebateI.dll
BHO: : {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - C:\PROGRA~2\INBOXT~1\Inbox.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Norton Safe Web Lite BHO: {f0da78e9-6b60-42fb-bc26-ef2cfb8c8ff3} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: &Inbox Toolbar: {d7e97865-918f-41e4-9cd0-25ab1c574ce8} - C:\PROGRA~2\INBOXT~1\Inbox.dll
TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Norton Safe Web Lite: {30ceeea2-3742-40e4-85dd-812bf1cbb83d} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\coIEPlg.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [RebateInformer] C:\PROGRA~2\REBATE~1\REBATE~1.EXE /STARTUP
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10n_ActiveX.exe -update activex
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] C:\HP\KBD\KbdStub.EXE
mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [PCPowerSpeed] "C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Crawler Search - tbr:iemenu
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~2\INBOXT~1\Inbox.dll
Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - C:\PROGRA~2\REBATE~1\RebateI.dll
Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
TB-X64: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
TB-X64: {30CEEEA2-3742-40E4-85DD-812BF1CBB83D} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
mRun-x64: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NAVx64\1206000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\NAVx64\1206000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NAVx64\1206000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\NAVx64\1206000.01D\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\20110909.001\BHDrvx64.sys [2011-9-9 1152632]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20110914.031\IDSviA64.sys [2011-9-14 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NAVx64\1206000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\NAVx64\1206000.01D\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\NAVx64\1206000.01D\SYMTDIV.SYS --> C:\Windows\system32\Drivers\NAVx64\1206000.01D\SYMTDIV.SYS [?]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\18.6.0.29\ccsvchst.exe [2011-5-2 130008]
R2 NSL;Norton Safe Web Lite;C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\ccSvcHst.exe [2011-3-8 130000]
R3 CAXHWBS2;CAXHWBS2;C:\Windows\system32\DRIVERS\CAXHWBS2.sys --> C:\Windows\system32\DRIVERS\CAXHWBS2.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-8-12 136824]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 PerfHost;Performance Counter DLL Host;C:\WINDOWS\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USB_RNDIS_VISTA;Westell WireSpeed Dual Connect Modem;C:\Windows\system32\DRIVERS\usb8023.sys --> C:\Windows\system32\DRIVERS\usb8023.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2010-1-12 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-09-14 20:58:43 49752 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-09-14 20:58:43 27472 ----a-w- C:\Windows\System32\sbbd.exe
2011-09-14 20:58:38 -------- d-----w- C:\VIPRERESCUE
2011-09-14 20:35:24 -------- d-----w- C:\Users\OWNER\AppData\Roaming\Malwarebytes
2011-09-14 20:35:20 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-09-14 20:35:19 -------- d-----w- C:\ProgramData\Malwarebytes
2011-09-14 20:35:16 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-09-14 20:35:16 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-09-14 20:19:13 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-09-14 20:18:14 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-09-14 20:18:14 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-09-14 20:18:07 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-09-14 20:18:07 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
.
==================== Find3M ====================
.
2011-07-23 11:31:32 1147904 ----a-w- C:\Windows\System32\wininet.dll
2011-07-23 11:24:17 56832 ----a-w- C:\Windows\System32\licmgr10.dll
2011-07-23 11:23:51 1538560 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-07-23 11:23:30 132096 ----a-w- C:\Windows\System32\iesysprep.dll
2011-07-23 11:23:29 77312 ----a-w- C:\Windows\System32\iesetup.dll
2011-07-23 11:04:29 916480 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-07-23 11:00:05 43520 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2011-07-23 10:59:52 1469440 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-07-23 10:59:34 71680 ----a-w- C:\Windows\SysWow64\iesetup.dll
2011-07-23 10:59:34 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2011-07-23 10:31:39 479232 ----a-w- C:\Windows\System32\html.iec
2011-07-23 10:03:47 385024 ----a-w- C:\Windows\SysWow64\html.iec
2011-07-23 09:50:14 162816 ----a-w- C:\Windows\System32\ieUnatt.exe
2011-07-23 09:48:56 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-23 09:27:04 133632 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2011-07-23 09:25:38 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-06 15:49:23 275456 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-06-20 08:45:17 4699536 ----a-w- C:\Windows\System32\ntoskrnl.exe
.
============= FINISH: 17:34:56.95 ===============


Attach log
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/12/2010 1:11:21 PM
System Uptime: 9/14/2011 4:46:20 PM (25 hours ago)
.
Motherboard: FOXCONN | | Napa
Processor: Intel® Pentium® Dual CPU E2200 @ 2.20GHz | Socket 775 | 2200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 203.231 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 1.645 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP446: 6/24/2011 9:01:45 AM - Scheduled Checkpoint
RP447: 6/25/2011 12:04:23 AM - Scheduled Checkpoint
RP448: 6/26/2011 12:05:39 PM - Scheduled Checkpoint
RP449: 6/28/2011 12:00:07 AM - Scheduled Checkpoint
RP450: 6/29/2011 12:00:03 AM - Scheduled Checkpoint
RP451: 6/29/2011 3:00:11 AM - Windows Update
RP452: 6/29/2011 7:40:52 PM - Scheduled Checkpoint
RP453: 7/1/2011 7:10:38 AM - Scheduled Checkpoint
RP454: 7/2/2011 11:22:07 AM - Scheduled Checkpoint
RP455: 7/3/2011 1:57:08 PM - Scheduled Checkpoint
RP456: 7/4/2011 10:02:47 AM - Scheduled Checkpoint
RP457: 7/5/2011 8:47:40 PM - Scheduled Checkpoint
RP458: 7/7/2011 2:09:55 PM - Scheduled Checkpoint
RP459: 7/8/2011 1:45:13 PM - Scheduled Checkpoint
RP460: 7/10/2011 3:43:41 PM - Scheduled Checkpoint
RP461: 7/15/2011 3:03:57 PM - Scheduled Checkpoint
RP462: 7/16/2011 3:00:10 AM - Windows Update
RP463: 8/12/2011 12:08:29 PM - Windows Update
RP464: 9/14/2011 4:17:30 PM - Installed Java™ 6 Update 26
RP465: 9/15/2011 3:00:13 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe Flash Player 10 ActiveX
Adobe Reader 8.3.1
Ask Toolbar
Cards_Calendar_OrderGift_DoMorePlugout
Compatibility Pack for the 2007 Office system
Crawler Toolbar
CyberLink DVD Suite Deluxe
Enhanced Multimedia Keyboard Solution
Hardware Diagnostic Tools
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Customer Feedback
HP Demo
HP Games
HP Photosmart Essential 2.5
HP Picasso Media Center Add-In
HP Recovery Manager RSS
HP Total Care Advisor
HP Update
HPAsset component for HP Active Support Library
HPPhotoSmartPhotobookWebPack1
HPTCSSetup
Inbox Toolbar
Java Auto Updater
Java™ 6 Update 26
Java™ SE Runtime Environment 6 Update 1
Jewel Charm
LabelPrint
LightScribe System Software
LightScribeTemplateLabeler
Malwarebytes' Anti-Malware
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
muvee autoProducer 6.1
Norton AntiVirus
Norton Safe Web Lite
PC Power Speed 1.0.0.0
Power2Go
PowerDirector
PSSWCORE
Python 2.5.2
Realtek High Definition Audio Driver
RebateInformer
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
sp44626
SPORE Creature Creator Trial Edition
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Vanilla and Chocolate
VideoToolkit01
Wizard101
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
9/15/2011 3:05:21 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
9/15/2011 3:05:21 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
9/15/2011 3:03:06 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
.
==== End Of File ===========================

#4 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,743 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:25 PM

Posted 19 September 2011 - 11:25 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/418985 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#5 gerry58

gerry58
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PA
  • Local time:07:25 PM

Posted 20 September 2011 - 06:59 AM

OS = Windows Vista Home Premium X64
No GMER log
No original CD available

DDS log
.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.19120
Run by OWNER at 17:34:21 on 2011-09-15
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2940.1073 [GMT -4:00]
.
AV: Norton AntiVirus *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\RebateInformer\RebateInf.exe
C:\WINDOWS\ehome\ehtray.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\hp\kbd\kbd.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
J:\Anti-Spyware\Bleeping\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/?mtmhp=acm50mtmhpmainoverlay
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
uSearch Bar = hxxp://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uURLSearchHooks: N/A: {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - C:\PROGRA~2\INBOXT~1\Inbox.dll
mWinlogon: Userinit=userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: : {1cb20bf0-bbae-40a7-93f4-6435ff3d0411} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton AntiVirus\Engine\18.6.0.29\IPS\IPSBHO.DLL
BHO: : {ccb69577-088b-4004-9ed8-ff5bcc83a039} - C:\PROGRA~2\REBATE~1\RebateI.dll
BHO: : {d3d233d5-9f6d-436c-b6c7-e63f77503b30} - C:\PROGRA~2\INBOXT~1\Inbox.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Norton Safe Web Lite BHO: {f0da78e9-6b60-42fb-bc26-ef2cfb8c8ff3} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\coIEPlg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: &Inbox Toolbar: {d7e97865-918f-41e4-9cd0-25ab1c574ce8} - C:\PROGRA~2\INBOXT~1\Inbox.dll
TB: &Crawler Toolbar: {4b3803ea-5230-4dc3-a7fc-33638f3d3542} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Norton Safe Web Lite: {30ceeea2-3742-40e4-85dd-812bf1cbb83d} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\coIEPlg.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [RebateInformer] C:\PROGRA~2\REBATE~1\REBATE~1.EXE /STARTUP
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10n_ActiveX.exe -update activex
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] C:\HP\KBD\KbdStub.EXE
mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [PCPowerSpeed] "C:\Program Files (x86)\PCPowerSpeed\PCPowerTray.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Crawler Search - tbr:iemenu
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~2\INBOXT~1\Inbox.dll
Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - C:\PROGRA~2\REBATE~1\RebateI.dll
Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~2\Crawler\Toolbar\ctbr.dll
TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB-X64: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
TB-X64: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
TB-X64: {30CEEEA2-3742-40E4-85DD-812BF1CBB83D} - No File
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
mRun-x64: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NAVx64\1206000.01D\SYMDS64.SYS --> C:\Windows\system32\drivers\NAVx64\1206000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NAVx64\1206000.01D\SYMEFA64.SYS --> C:\Windows\system32\drivers\NAVx64\1206000.01D\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\20110909.001\BHDrvx64.sys [2011-9-9 1152632]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20110914.031\IDSviA64.sys [2011-9-14 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NAVx64\1206000.01D\Ironx64.SYS --> C:\Windows\system32\drivers\NAVx64\1206000.01D\Ironx64.SYS [?]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\system32\Drivers\NAVx64\1206000.01D\SYMTDIV.SYS --> C:\Windows\system32\Drivers\NAVx64\1206000.01D\SYMTDIV.SYS [?]
R2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\18.6.0.29\ccsvchst.exe [2011-5-2 130008]
R2 NSL;Norton Safe Web Lite;C:\Program Files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\ccSvcHst.exe [2011-3-8 130000]
R3 CAXHWBS2;CAXHWBS2;C:\Windows\system32\DRIVERS\CAXHWBS2.sys --> C:\Windows\system32\DRIVERS\CAXHWBS2.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-8-12 136824]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 PerfHost;Performance Counter DLL Host;C:\WINDOWS\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USB_RNDIS_VISTA;Westell WireSpeed Dual Connect Modem;C:\Windows\system32\DRIVERS\usb8023.sys --> C:\Windows\system32\DRIVERS\usb8023.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2010-1-12 89920]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-09-14 20:58:43 49752 ----a-w- C:\Windows\System32\drivers\SBREDrv.sys
2011-09-14 20:58:43 27472 ----a-w- C:\Windows\System32\sbbd.exe
2011-09-14 20:58:38 -------- d-----w- C:\VIPRERESCUE
2011-09-14 20:35:24 -------- d-----w- C:\Users\OWNER\AppData\Roaming\Malwarebytes
2011-09-14 20:35:20 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-09-14 20:35:19 -------- d-----w- C:\ProgramData\Malwarebytes
2011-09-14 20:35:16 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-09-14 20:35:16 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-09-14 20:19:13 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-09-14 20:18:14 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-09-14 20:18:14 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-09-14 20:18:07 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-09-14 20:18:07 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
.
==================== Find3M ====================
.
2011-07-23 11:31:32 1147904 ----a-w- C:\Windows\System32\wininet.dll
2011-07-23 11:24:17 56832 ----a-w- C:\Windows\System32\licmgr10.dll
2011-07-23 11:23:51 1538560 ----a-w- C:\Windows\System32\inetcpl.cpl
2011-07-23 11:23:30 132096 ----a-w- C:\Windows\System32\iesysprep.dll
2011-07-23 11:23:29 77312 ----a-w- C:\Windows\System32\iesetup.dll
2011-07-23 11:04:29 916480 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-07-23 11:00:05 43520 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2011-07-23 10:59:52 1469440 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2011-07-23 10:59:34 71680 ----a-w- C:\Windows\SysWow64\iesetup.dll
2011-07-23 10:59:34 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2011-07-23 10:31:39 479232 ----a-w- C:\Windows\System32\html.iec
2011-07-23 10:03:47 385024 ----a-w- C:\Windows\SysWow64\html.iec
2011-07-23 09:50:14 162816 ----a-w- C:\Windows\System32\ieUnatt.exe
2011-07-23 09:48:56 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-23 09:27:04 133632 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2011-07-23 09:25:38 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-07-06 15:49:23 275456 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-06-20 08:45:17 4699536 ----a-w- C:\Windows\System32\ntoskrnl.exe
.
============= FINISH: 17:34:56.95 ===============


Attach log
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/12/2010 1:11:21 PM
System Uptime: 9/14/2011 4:46:20 PM (25 hours ago)
.
Motherboard: FOXCONN | | Napa
Processor: Intel® Pentium® Dual CPU E2200 @ 2.20GHz | Socket 775 | 2200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 203.231 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 1.645 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP446: 6/24/2011 9:01:45 AM - Scheduled Checkpoint
RP447: 6/25/2011 12:04:23 AM - Scheduled Checkpoint
RP448: 6/26/2011 12:05:39 PM - Scheduled Checkpoint
RP449: 6/28/2011 12:00:07 AM - Scheduled Checkpoint
RP450: 6/29/2011 12:00:03 AM - Scheduled Checkpoint
RP451: 6/29/2011 3:00:11 AM - Windows Update
RP452: 6/29/2011 7:40:52 PM - Scheduled Checkpoint
RP453: 7/1/2011 7:10:38 AM - Scheduled Checkpoint
RP454: 7/2/2011 11:22:07 AM - Scheduled Checkpoint
RP455: 7/3/2011 1:57:08 PM - Scheduled Checkpoint
RP456: 7/4/2011 10:02:47 AM - Scheduled Checkpoint
RP457: 7/5/2011 8:47:40 PM - Scheduled Checkpoint
RP458: 7/7/2011 2:09:55 PM - Scheduled Checkpoint
RP459: 7/8/2011 1:45:13 PM - Scheduled Checkpoint
RP460: 7/10/2011 3:43:41 PM - Scheduled Checkpoint
RP461: 7/15/2011 3:03:57 PM - Scheduled Checkpoint
RP462: 7/16/2011 3:00:10 AM - Windows Update
RP463: 8/12/2011 12:08:29 PM - Windows Update
RP464: 9/14/2011 4:17:30 PM - Installed Java™ 6 Update 26
RP465: 9/15/2011 3:00:13 AM - Windows Update
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe Flash Player 10 ActiveX
Adobe Reader 8.3.1
Ask Toolbar
Cards_Calendar_OrderGift_DoMorePlugout
Compatibility Pack for the 2007 Office system
Crawler Toolbar
CyberLink DVD Suite Deluxe
Enhanced Multimedia Keyboard Solution
Hardware Diagnostic Tools
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Customer Feedback
HP Demo
HP Games
HP Photosmart Essential 2.5
HP Picasso Media Center Add-In
HP Recovery Manager RSS
HP Total Care Advisor
HP Update
HPAsset component for HP Active Support Library
HPPhotoSmartPhotobookWebPack1
HPTCSSetup
Inbox Toolbar
Java Auto Updater
Java™ 6 Update 26
Java™ SE Runtime Environment 6 Update 1
Jewel Charm
LabelPrint
LightScribe System Software
LightScribeTemplateLabeler
Malwarebytes' Anti-Malware
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
muvee autoProducer 6.1
Norton AntiVirus
Norton Safe Web Lite
PC Power Speed 1.0.0.0
Power2Go
PowerDirector
PSSWCORE
Python 2.5.2
Realtek High Definition Audio Driver
RebateInformer
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
sp44626
SPORE Creature Creator Trial Edition
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Vanilla and Chocolate
VideoToolkit01
Wizard101
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
9/15/2011 3:05:21 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
9/15/2011 3:05:21 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
9/15/2011 3:03:06 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
.
==== End Of File ===========================

#6 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,317 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:25 AM

Posted 22 September 2011 - 02:46 AM

Hello, my name is Elise and I'll assist you with this issue.

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#7 gerry58

gerry58
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PA
  • Local time:07:25 PM

Posted 22 September 2011 - 07:24 AM

Good Morning Elise,
Thank you for the help. here is the combofix log.

combofix.txt
ComboFix 11-09-21.04 - OWNER 09/22/2011 8:06.1.2 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2940.1288 [GMT -4:00]
Running from: j:\anti-spyware\Bleeping\ComboFix.exe
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\SysWow64\jucheck.exe
c:\windows\SysWow64\jusched.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-08-22 to 2011-09-22 )))))))))))))))))))))))))))))))
.
.
2011-09-14 20:58 . 2010-11-09 18:56 49752 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-09-14 20:58 . 2010-11-09 18:56 27472 ----a-w- c:\windows\system32\sbbd.exe
2011-09-14 20:58 . 2011-09-15 00:10 -------- d-----w- C:\VIPRERESCUE
2011-09-14 20:35 . 2011-09-14 20:35 -------- d-----w- c:\users\OWNER\AppData\Roaming\Malwarebytes
2011-09-14 20:35 . 2010-12-20 22:09 38224 ----a-w- c:\windows\SysWow64\drivers\mbamswissarmy.sys
2011-09-14 20:35 . 2011-09-14 20:35 -------- d-----w- c:\programdata\Malwarebytes
2011-09-14 20:35 . 2011-09-14 20:35 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-09-14 20:35 . 2010-12-20 22:08 24152 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-14 20:19 . 2011-09-14 20:18 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-09-14 20:18 . 2011-07-11 13:45 2048 ----a-w- c:\windows\system32\tzres.dll
2011-09-14 20:18 . 2011-07-11 13:25 2048 ----a-w- c:\windows\SysWow64\tzres.dll
2011-09-14 20:18 . 2011-08-10 12:14 2409784 ----a-w- c:\program files (x86)\Windows Mail\OESpamFilter.dat
2011-09-14 20:18 . 2011-08-10 12:14 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-09-14 20:14 . 2011-09-14 20:14 -------- d-----w- c:\program files (x86)\Common Files\Adobe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-23 11:31 . 2011-08-12 16:04 1147904 ----a-w- c:\windows\system32\wininet.dll
2011-07-23 11:24 . 2011-08-12 16:04 56832 ----a-w- c:\windows\system32\licmgr10.dll
2011-07-23 11:23 . 2011-08-12 16:04 1538560 ----a-w- c:\windows\system32\inetcpl.cpl
2011-07-23 11:23 . 2011-08-12 16:04 132096 ----a-w- c:\windows\system32\iesysprep.dll
2011-07-23 11:23 . 2011-08-12 16:04 77312 ----a-w- c:\windows\system32\iesetup.dll
2011-07-23 11:04 . 2011-08-12 16:04 916480 ----a-w- c:\windows\SysWow64\wininet.dll
2011-07-23 11:00 . 2011-08-12 16:04 43520 ----a-w- c:\windows\SysWow64\licmgr10.dll
2011-07-23 10:59 . 2011-08-12 16:04 1469440 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2011-07-23 10:59 . 2011-08-12 16:04 71680 ----a-w- c:\windows\SysWow64\iesetup.dll
2011-07-23 10:59 . 2011-08-12 16:04 109056 ----a-w- c:\windows\SysWow64\iesysprep.dll
2011-07-23 10:31 . 2011-08-12 16:04 479232 ----a-w- c:\windows\system32\html.iec
2011-07-23 10:03 . 2011-08-12 16:04 385024 ----a-w- c:\windows\SysWow64\html.iec
2011-07-23 09:50 . 2011-08-12 16:04 162816 ----a-w- c:\windows\system32\ieUnatt.exe
2011-07-23 09:48 . 2011-08-12 16:04 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-23 09:27 . 2011-08-12 16:04 133632 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2011-07-23 09:25 . 2011-08-12 16:04 1638912 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-07-06 15:49 . 2011-08-12 16:05 275456 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2011-05-17 1490312]
.
[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{CCB69577-088B-4004-9ED8-FF5BCC83A039}]
2011-03-11 17:20 826872 ----a-w- c:\progra~2\REBATE~1\RebateI.dll
.
[HKEY_LOCAL_MACHINE\Wow6432Node\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2011-05-17 17:29 1490312 ----a-w- c:\program files (x86)\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files (x86)\Ask.com\GenericAskToolbar.dll" [2011-05-17 1490312]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1555968]
"HPAdvisor"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2008-07-03 972080]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\hp\support\hpsysdrv.exe" [2007-04-18 65536]
"KBD"="c:\hp\KBD\KbdStub.EXE" [2006-12-08 65536]
"HP Health Check Scheduler"="c:\program files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-06-02 75008]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"PCPowerSpeed"="c:\program files (x86)\PCPowerSpeed\PCPowerTray.exe" [2011-06-14 377984]
"ApnUpdater"="c:\program files (x86)\Ask.com\Updater\Updater.exe" [2011-05-17 395144]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 USB_RNDIS_VISTA;Westell WireSpeed Dual Connect Modem;c:\windows\system32\DRIVERS\usb8023.sys [x]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 1020768]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1206000.01D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1206000.01D\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\BASHDefs\20110909.001\BHDrvx64.sys [2011-09-09 1152632]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.1.0.37\Definitions\IPSDefs\20110921.030\IDSvia64.sys [2011-09-13 488568]
S1 SBRE;SBRE;c:\windows\system32\drivers\SBREdrv.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1206000.01D\Ironx64.SYS [x]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\NAVx64\1206000.01D\SYMTDIV.SYS [x]
S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe [2011-04-17 130008]
S2 NSL;Norton Safe Web Lite;c:\program files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\ccSvcHst.exe [2010-11-24 130000]
S3 CAXHWBS2;CAXHWBS2;c:\windows\system32\DRIVERS\CAXHWBS2.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-08-12 136824]
.
.
Contents of the 'Scheduled Tasks' folder
.
2011-07-09 c:\windows\Tasks\HPCeeScheduleForOWNER.job
- c:\program files (x86)\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2008-08-06 03:03]
.
2011-07-12 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - OWNER.job
- c:\program files (x86)\Norton AntiVirus\Engine\18.6.0.29\navw32.exe [2011-05-02 00:28]
.
2011-09-22 c:\windows\Tasks\User_Feed_Synchronization-{DDA606A9-BF3F-4669-B82E-BE3644D0CCC4}.job
- c:\windows\system32\msfeedssync.exe [2011-08-12 09:26]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-05-22 15851040]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-05-22 82464]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/?mtmhp=acm50mtmhpmainoverlay
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Pavilion&pf=cndt
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Crawler Search - tbr:iemenu
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 207.172.3.8 207.172.3.9
Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - c:\progra~2\REBATE~1\RebateI.dll
Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~2\Crawler\Toolbar\ctbr.dll
CLSID: {603d3801-bd81-11d0-a3a5-00c04fd706ec} - %SystemRoot%\SysWow64\browseui.dll
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKLM-Run-Windows Defender - c:\program files (x86)\Windows Defender\MSASCui.exe
AddRemove-sp44626 - c:\hp\Softpaq\sp44626\sp44626.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\NAV]
"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\18.6.0.29\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\18.6.0.29\diMaster.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\NSL]
"ImagePath"="\"c:\program files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\ccSvcHst.exe\" /s \"NSL\" /m \"c:\program files (x86)\Norton Safe Web Lite\Engine\1.2.0.6\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\windows\SysWOW64\DllHost.exe
c:\program files (x86)\RebateInformer\RebateInf.exe
.
**************************************************************************
.
Completion time: 2011-09-22 08:20:00 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-22 12:20
.
Pre-Run: 217,410,428,928 bytes free
Post-Run: 217,561,845,760 bytes free
.
- - End Of File - - FB680603E8C8F77E51AB014D065AE00B

#8 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,317 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:25 AM

Posted 22 September 2011 - 03:15 PM

Have you tried to uninstall PC Power speed using Add/Remove Programs?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#9 gerry58

gerry58
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PA
  • Local time:07:25 PM

Posted 22 September 2011 - 03:25 PM

No, it appeared out of no where, probably came down with some download. The part that concerned me was the pop ups indicating infections on my computer and would I like it to remove them. Would you like for me to try removing the program and see what happens?

#10 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,317 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:25 AM

Posted 22 September 2011 - 03:30 PM

Yes, please do so, as it shows an entry in Add/Remove programs.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#11 gerry58

gerry58
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PA
  • Local time:07:25 PM

Posted 27 September 2011 - 07:40 AM

Sorry for the delay in responding, I was out of town for a few days for work. I uninstalled the program as requested and since then everything seems fine. Sorry for requesting help when it was not necessary. Have a good day and thanks for your help.

#12 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,317 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:25 AM

Posted 27 September 2011 - 10:37 AM

No problem, :)

Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
  • Download the latest version of Java Runtime Environment (JRE) Version 7.
  • Look for "JDK 7 (JDK or JRE).
  • Click the "Download JRE" button at the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Select "Windows x86 Offline" and click on jre-7-windows-i586.exe
  • Save it to your desktop
  • Close any programs you may have running - especially your web browser.
  • Uninstall all older versions of Java (any item with Java Runtime Environment, JRE or J2SE in the name).
  • Reboot your computer once all Java components are removed.
  • Install the newest version by double clicking (run as Administrator for Windows Vista/Seven) the downloaded file.


Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:
  • Download the latest version of Adobe Reader Version X. and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial:How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
    If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
Your Adobe Reader is now up to date!


ALL CLEAN
--------------
Your machine appears to be clean, please take the time to read below on how to secure the machine and take the necessary steps to keep it clean :)

Please do the following to remove the remaining programs from your PC:
  • Delete the tools used during the disinfection:
  • Click start > run and type combofix /uninstall, press enter. This will remove Combofix from your computer.
Please read these advices, in order to prevent reinfecting your PC:
  • Install and update the following programs regularly:
    • an outbound firewall. If you are connected to the internet through a router, you are already behind a hardware firewall and as such you do not need an extra software firewall.
      A comprehensive tutorial and a list of possible firewalls can be found here.
    • an AntiVirus Software
      It is imperative that you update your AntiVirus Software on regular basis.If you do not update your AntiVirus Software then it will not be able to catch the latest threats.
    • an Anti-Spyware program
      Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
      SUPERAntiSpyware is another good scanner with high detection and removal rates.
      Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
    • Spyware Blaster
      A tutorial for Spywareblaster can be found here. If you wish, the commercial version provides automatic updating.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.
    Therefore, please, visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on yourmachine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing.
Some more links you might find of interest:
Please reply to this topic if you have read the above information. If your computer is working fine, this topic will be closed afterwards.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#13 gerry58

gerry58
  • Topic Starter

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:PA
  • Local time:07:25 PM

Posted 28 September 2011 - 10:53 AM

Elise,
Thanks for your help and assistance.
Gerry

#14 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,317 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:02:25 AM

Posted 28 September 2011 - 11:52 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users