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Windows Has Recovered From A Serious Error


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2 replies to this topic

#1 ramsey76

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Posted 21 January 2006 - 04:52 PM

My PC keeps shutting and re-booting.

When it restarts I get " windows has recovered from a serious error"

I know this is not much to go on, but I welcome suggestions on how to fix this.

I have XP Home.

I run Norton corporate ant virus every day.

I use spysweeper from webroot and ewido every day.

windows update is on automatic.

thanks

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#2 Joshuacat

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Posted 21 January 2006 - 07:17 PM

ramsey76: You could try the suggestions in this link:

http://support.gateway.com/s/issues/667604320.shtml

Let us know if that helped.
JC

#3 usasma

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Posted 23 January 2006 - 10:13 AM

Please go to Start...Run...and type in "eventvwr.msc" (without the quotes) and press Enter.

In the left hand pane, left click once on the word "System" - then check for errors in the right hand pane. When you find one, right click on it and select "Properties".

What you're looking for is a series of numbers in hexidecimal form. They'll look sorta like this: 0x0000007b (followed by even more numbers). Sometimes there will also be a filename mentioned in this error - please let us know the numbers and the file name.

Also, you can search your hard drive for "*.dmp" (without the quotes). If you find any of these files, please post back and I can give you a link that describes how to read them.
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