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trying to clean up computer what do i do


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7 replies to this topic

#1 edforde

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Posted 13 September 2011 - 10:51 PM

posted in the wrong place the first time.. a friend sent me here but the site is kinda more than i know about computers.. i would like way of cleaning this up.. now trying to figure out the combofix thing..cant find a download for it.. or am i doing this wrong.. or is there a little more simple program i can download.

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#2 Orange Blossom

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Posted 14 September 2011 - 04:35 AM

To start with, please describe the issues you are experiencing with your computer.

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#3 edforde

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Posted 14 September 2011 - 06:10 AM

hello

my computer is sending out the spam with the 1-2 lines of website links for people to check out

#4 Orange Blossom

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Posted 14 September 2011 - 09:27 PM

Hello,

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
In your next reply, please post the log MBAM produced and give an updated statement of your computer's issues.

Orange Blossom :cherry:

Edited by Orange Blossom, 14 September 2011 - 09:28 PM.

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#5 edforde

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Posted 15 September 2011 - 07:23 AM

thanks for your help..

i think this is what you wanted posted after..

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7721

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

9/15/2011 8:22:13 AM
mbam-log-2011-09-15 (08-22-13).txt

Scan type: Quick scan
Objects scanned: 173720
Time elapsed: 7 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{964BF54A-A147-4B3F-9540-6C40CC6B9D8C} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BD4F7A6D-0107-4BDF-B72B-021B717B06CE} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c0047714 (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\black storm\application data\02000000b60f7716c.manifest (Malware.Trace) -> Quarantined and deleted successfully.
c:\documents and settings\black storm\application data\02000000b60f7716o.manifest (Malware.Trace) -> Quarantined and deleted successfully.
c:\documents and settings\black storm\application data\02000000b60f7716p.manifest (Malware.Trace) -> Quarantined and deleted successfully.
c:\documents and settings\black storm\application data\02000000b60f7716r.manifest (Malware.Trace) -> Quarantined and deleted successfully.
c:\documents and settings\black storm\application data\02000000b60f7716s.manifest (Malware.Trace) -> Quarantined and deleted successfully.

#6 Orange Blossom

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Posted 15 September 2011 - 10:46 AM

How is the computer acting now? Any changes?

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#7 edforde

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Posted 15 September 2011 - 09:59 PM

hello

thanks for the help. I think it is working better and knowone has messaged me back about spam mail since yesterday.

thanks for your time

ted

#8 Orange Blossom

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Posted 15 September 2011 - 10:35 PM

That's good to hear.

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:
(Thanks boopme)

Orange Blossom :cherry:
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