Posted 13 September 2011 - 02:04 PM
On a Toshiba Portege M700 with Windows XP I am receiving a BSOD with the following:
STOP: 0x05001210 (0x00000000, 0x00000000, 0x00000000, 0x00000000)
There is no other info about what happened, it just says a problem has been detected and windows has been shutdown to prevent damage to your computer.
I do not know any specs about the system (memory, processor, ect) I was given this laptop from one of my guys in the field. I have searched and I cannot find any info about this Stop error message. There has not been any new hardware or software installed on the laptop recently, other than a possible Windows update, I am not sure.
Every time the system is booted it shutsdown and has the BSOD right before you see the Ctrl Alt Del screen to log in. I have tried Safe Mode, Safe Mode with Networking and command prompt. Each instance get you to the log in window but when after entering my info and logging in it immediately shuts down with the same BSOD. I have also tried Last Known Good Config with no such luck.
Also the hard drive is encrypted so I cannot simply pull it out and get a backup of it before trying to reinstall the OS. I have not tried to repair windows yet, I am waiting to try other solutions if they are out there.
If anyone can point me in to the right direction I would really appreciate it. If you need any other info, simply ask and I will provide you with everything I can.