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windows XP says RCP server is unavailable


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2 replies to this topic

#1 VICATGSLA

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Posted 12 September 2011 - 06:03 PM

Hey all this is a somewhat complicated problem.

I had a stubborn rootkit virus that I was finally able to remove after 8 hours and several different anti-virus scans.

Once finished I re-booted and found I could not log on to the internet. I tried Start> run> ipconfig/renew and received the following error:

No operation can be performed on Local Area Connection while it has its media disconnected.
An error occurred while renewing interface Wireless Network Connection 2: The RPC server is unavailable

I went to Start > Run > Services and located the Remote Procedure Call (RCP) and the Remote Procedure Call Locater services and set them both to start automatically.

DCOM Server Process Launcher
and Wireless Zero Config are also both working and set to start automatically.

I rebooted to the same problem. There are no dependencies for this service, and they appear to be running properly but I still get the RPC Server is unavailable message.

Could I have inadvertently deleted a vital registry during the anti-virus scans?

The last ditch effort is to do an XP install repair, but I'd rather not if I can avoid it.

Any help would be appreciated. I've beet at this for HOURS.

Thank you!

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#2 Orange Blossom

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Posted 12 September 2011 - 11:14 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Orange Blossom

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Posted 13 September 2011 - 01:26 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic418816.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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