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computer hacked


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#1 Kalina

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Posted 12 September 2011 - 03:58 PM

My computer has been hacked. I have noticed the open activity of a hacker a couple of months ago when he inserted into my computer a list of Trojans so that I couldnít access my tread on a forum. I have checked with other members but nobody got the same warning about the virus. I started having problems with scanning my computer. I use ESET NOD 32 and the scan has stopped at 50%. I reinstalled the latest version but scan didnít work, either. I run Malwarebytes Anti-Malware , SUPERAntiSpyware ,Spyboot, Spyblaster, Kaseprsky, ESET on line. Microsoft malicious Software removal. Those programs didnít find a virus and I still couldnít finish ESET scan. After reading instruction here, I have run autorun and I have found several suspicious files. 4 of them were located in my Word. I could see them as I turn shaw hidden files. I deleted them. I have also found on autorun two suspicious files: MPEG LAYER 3 and file named ďcatchmeĒ without distributor or description and I disabled them. Interestingly enough, I found another virus on autorun yesterday and I also disabled it but today the file is gone. Somebody is monitoring my computer on a regular basis. Too bad that I didnít save autorun report I did yesterday. But catchme and MPEG 3 is still there. Today, I run ESET scan and I finished it after disabling two suspicious files. I didnít delete them. In my understanding, deleting files doesnít protect computer from being reinfested.

I didnít run all above scans on a Safe Mode. I saved GMER log. I donít know what to do next.
My other question pertains to protection and security. How can I protect my computer so that the person who monitors computer canít access it. He knows my e-mail and IP.
I would appreciate your help.

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#2 Broni

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Posted 12 September 2011 - 08:00 PM

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#3 Orange Blossom

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Posted 13 September 2011 - 12:17 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic418751.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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