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0x00000124 BSOD error please help


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6 replies to this topic

#1 djvic87

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Posted 12 September 2011 - 03:00 PM

About a couple of days ago, I started to get this blue screen error. I doon't know what it is. It randomly reboots my computer. I would appreciate any suggestions on how to fix this problem. I've tried replacing the video card, but I'm still seeing the same issue. Please let me know what kind of info I should add along this post to go ahead and troubleshoot with me. I would appreciate it as much as possible. Thanks!

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#2 Allan

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Posted 12 September 2011 - 03:06 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 djvic87

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Posted 12 September 2011 - 03:55 PM

Thanks for following up with me. Here is the content as requested. I will wait for your feedback and please take your time. Thanks.

==================================================
Dump File : 091211-12937-01.dmp
Crash Time : 9/12/2011 2:48:51 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x86e3b024
Parameter 3 : 0xb2000000
Parameter 4 : 0x1040080f
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+ef3f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : halmacpi.dll+ef3f
Stack Address 2 : ntkrnlpa.exe+cf004
Stack Address 3 : halmacpi.dll+f1f1
Computer Name :
Full Path : C:\Windows\Minidump\091211-12937-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 153,272
==================================================

==================================================
Dump File : 091211-13375-01.dmp
Crash Time : 9/12/2011 2:41:03 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x86f4e024
Parameter 3 : 0xb2000000
Parameter 4 : 0x1040080f
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+ef3f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dcdfc
Stack Address 1 : halmacpi.dll+ef3f
Stack Address 2 : ntkrnlpa.exe+cf004
Stack Address 3 : halmacpi.dll+f1f1
Computer Name :
Full Path : C:\Windows\Minidump\091211-13375-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 153,592
==================================================

Edited by djvic87, 12 September 2011 - 03:55 PM.


#4 Allan

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Posted 12 September 2011 - 03:57 PM

Is the system a Dell? If so, look here: http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/halmacpidll-blue-screen-problem/7e6e9b11-792c-4d63-b465-ea21490f205f

If not, I suggest a full scan with BOTH your anti virus app and with MalwareBytes. Let's see where we are then.

#5 djvic87

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Posted 12 September 2011 - 06:10 PM

It's an HP. I actually did scan the pc with avast and malwarebytes, but it didn't find anything.

#6 Allan

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Posted 13 September 2011 - 06:35 AM

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#7 RefreshConsulting

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Posted 13 September 2011 - 05:32 PM

Replace your memory, or take one out and run on it, if still BSOD, roll it with the next Memory Stick.

Could also have a Hard drive going bad....better backup your stuff just in case.




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