It sometimes happens that the crash dumps are not logged/saved.
Let's try the following methods to give you a look at the BSOD (blue screen of death) error message when attempting to start Windows normally (the system only restarts after a BSOD crash, and the error message probably displays too briefly for you to even notice) ...
Get a look at the error message presented by the BSOD
(blue screen of death) ....
"Automatic restart" can also be disabled from within Windows (in your case in Safe Mode):
- Start tapping the F8 key after you press the ON button, and continue tapping until you are presented with the "Windows Advanced Options Menu" screen.
- Use the UP/DOWN arrow keys to select "Disable automatic restart on system failure" and press the <ENTER> key.
- Your system will attempt to start normally, but when it crashes (in your case perhaps after 4 minutes of black screen?), it will not re-start: Instead, you will see a BSOD with error message.
- Record the error message details (contained in the areas outlined in red, in the above example image), and post in your reply.
Disable the Automatic Restart on System Failure in Windows XPYou may need to press and hold for 5 seconds, the ON/OFF button, to switch off your computer after recording the error message.
- Right-click on My Computer, and select Properties > Advanced tab.
- Under Startup and Recovery, click Settings.
- Disable (remove the check-mark from the box) Automatically restart.
- Click OK, and if you get a System Control Panel Applet warning "If the pagefile on volume .... Continue anyway?", click Yes, and again OK to close the last window.
Edited by AustrAlien, 13 September 2011 - 01:52 AM.