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Personally Refurbished Dell can't install Constant Guard


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#1 InuYasha

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Posted 11 September 2011 - 03:41 PM

I wanted to install Constant Guard (from Comcast) on my Dell Desktop (Service Tag: 38JSL21) that I refurbished myself, but it said that I didn't have enough RAM. I have 512MB RAM running Windows XP, and Constant Guard says I have 511MB and can't install it.

Is there a way for me to trick this software into thinking that I have enough, without physically upgrading my RAM? I pray!

Any insight is appreciated!
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#2 cogs10

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Posted 11 September 2011 - 04:03 PM

here's the forum for cg
sounds strange... like, some ram is in use, yes, but constant guard must really need that 1mb ram (it says 512 minimum.
can you go with another security option?

#3 InuYasha

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Posted 11 September 2011 - 04:04 PM

here's the forum for cg
sounds strange... like, some ram is in use, yes, but constant guard must really need that 1mb ram (it says 512 minimum.
can you go with another security option?

If you have some recommendations for free security suites that I could use, that would be great.
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#4 cogs10

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Posted 11 September 2011 - 04:25 PM

i use avira for antivirus, and zonealarm for firewall.

#5 Queen-Evie

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Posted 11 September 2011 - 07:08 PM

You should be glad you cannot install the Constant Guard Suite.

There have been numerous issues reported by people who have installed it. To be fair the Constant Guard portion can be uninstalled, leaving Norton. The suite also installs the Comcast toolbar, which is flaky and has also caused problems in the past.

If you want Norton, you can still get the version without Constant Guard here http://xfinity.comcast.net/constantguard/Products/CGPS/norton/

You can also head to the Comcast help forum and look for posts about Constant Guard and the problems it has caused for some customers.

http://forums.comcast.com/




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