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Desktop unable to connect to Internet


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18 replies to this topic

#1 claryfray

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Posted 11 September 2011 - 02:57 PM

Hi it's me again. My desktop is unable to connect to the wireless network but my iPad and apple stuff works fine. I have checked my network adapters and the Microsoft Virtual Miniport Adapter has this yellow triangle with a ! In it. I've tried updating the drivers and it says I already have the latest ones. It connects to the Internet sometimes for the signal is extremely weak(a bar to two) before dropping to none at all.

It sounds similar to a problem I've had with my old desktop but that was caused by a loose wire connecting to the modem. I've since gotten a new modem, desktop and connect the desktop to the Internet via wireless. Really would love to make this problem go away.

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#2 MrBruce1959

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Posted 13 September 2011 - 05:13 AM

Hello and welcome to Bleeping Computer.

If you could offer some information about your networking hardware, I might be able to assist you better.

The device you are seeing the missing drivers for can you tell me more about this hardware, who manufactured it and what is its model number.

Also include information about the wireless router you are trying to connect to.

Make sure the device is enabled in device manager as well, it is easy to over look the drop down menu and not see the words enable, that means it is disabled.

Once I know more about your device I can offer you some decent advice and suggestions.

Bruce.
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#3 claryfray

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Posted 15 September 2011 - 10:40 AM

My modem is DPC 3925 by Cisco.

Edited by claryfray, 15 September 2011 - 10:42 AM.


#4 claryfray

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Posted 15 September 2011 - 10:44 AM

I was just running minitoolbox when the broken connection happened again and then it got back on.


MiniToolBox by Farbar
Ran by user (administrator) on 15-09-2011 at 23:37:44
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================
=============== Hosts content: ============================================

# Copyright © 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

=============== End of Hosts ==============================================

================= IP Configuration: =======================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : user-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR922X Wireless Network Adapter
Physical Address. . . . . . . . . : B0-48-7A-BC-E3-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f925:757d:297e:7fce%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, September 15, 2011 11:14:19 PM
Lease Expires . . . . . . . . . . : Friday, September 16, 2011 12:37:16 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 229656698
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-E5-F4-EE-BC-AE-C5-70-C0-F4
DNS Servers . . . . . . . . . . . : 218.186.1.58
202.156.1.58
218.186.1.88
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : BC-AE-C5-70-C0-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{6EE454AE-1F9B-4C5A-98E5-FBAE17AB8480}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DB88157C-3027-43EC-BD98-9AE20322606B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2843:389a:c549:eee5(Preferred)
Link-local IPv6 Address . . . . . : fe80::2843:389a:c549:eee5%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns6.maxonline.com.sg
Address: 218.186.1.58

Name: google.com
Addresses: 74.125.235.51
74.125.235.49
74.125.235.52
74.125.235.48
74.125.235.50


Pinging google.com [74.125.235.49] with 32 bytes of data:
Reply from 74.125.235.49: bytes=32 time=35ms TTL=55
Reply from 74.125.235.49: bytes=32 time=11ms TTL=55

Ping statistics for 74.125.235.49:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 35ms, Average = 23ms
Server: dns6.maxonline.com.sg
Address: 218.186.1.58

Name: yahoo.com
Addresses: 98.137.149.56
209.191.122.70
67.195.160.76
69.147.125.65
72.30.2.43


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=309ms TTL=51
Reply from 209.191.122.70: bytes=32 time=305ms TTL=51

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 305ms, Maximum = 309ms, Average = 307ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...b0 48 7a bc e3 65 ......Atheros AR922X Wireless Network Adapter
11...bc ae c5 70 c0 f4 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.10 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.10 276
192.168.0.10 255.255.255.255 On-link 192.168.0.10 276
192.168.0.255 255.255.255.255 On-link 192.168.0.10 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.10 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.10 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 58 ::/0 On-link
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:4137:9e76:2843:389a:c549:eee5/128
On-link
12 276 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::2843:389a:c549:eee5/128
On-link
12 276 fe80::f925:757d:297e:7fce/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
12 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/15/2011 11:15:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/15/2011 07:40:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/14/2011 11:50:46 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/14/2011 00:30:23 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/12/2011 11:47:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/12/2011 02:14:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/12/2011 04:26:57 AM) (Source: Software Protection Platform Service) (User: )
Description: Acquisition of Secure Processor Certificate failed. hr=0x80072EE7

Error: (09/12/2011 04:26:57 AM) (Source: Software Protection Platform Service) (User: )
Description: License acquisition failure details.
hr=0x80072EE7

Error: (09/12/2011 03:25:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/11/2011 11:13:44 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (09/15/2011 08:09:03 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/15/2011 04:40:53 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/14/2011 04:45:38 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/13/2011 04:39:52 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/12/2011 02:14:22 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/12/2011 04:41:24 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/12/2011 03:21:45 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/11/2011 04:50:17 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/10/2011 11:05:03 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/10/2011 10:20:40 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}


Microsoft Office Sessions:
=========================

========================= End of Event log errors =========================

========================= Memory info: ====================================

Percentage of memory in use: 20%
Total physical RAM: 8173.25 MB
Available physical RAM: 6473.05 MB
Total Pagefile: 16344.7 MB
Available Pagefile: 14431.11 MB
Total Virtual: 4095.88 MB
Available Virtual: 3998.49 MB

======================= Partitions: =======================================

1 Drive c: () (Fixed) (Total:488.18 GB) (Free:389.15 GB) NTFS
2 Drive d: () (Fixed) (Total:443.23 GB) (Free:443.12 GB) NTFS
4 Drive f: () (Fixed) (Total:111.79 GB) (Free:65.99 GB) NTFS
5 Drive g: () (Fixed) (Total:111.79 GB) (Free:31.35 GB) NTFS

================= Users: ==================================================

User accounts for \\USER-PC

-------------------------------------------------------------------------------
Administrator Guest user
The command completed successfully.

================= End of Users ============================================

#5 claryfray

claryfray
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  • Local time:08:55 PM

Posted 21 September 2011 - 10:59 AM

I ran MiniToolBox while the internet was down and here's what I got.




MiniToolBox by Farbar
Ran by user (administrator) on 21-09-2011 at 23:43:43
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= End of IE Proxy Settings ========================
=============== Hosts content: ============================================

# Copyright © 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

=============== End of Hosts ==============================================

================= IP Configuration: =======================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : user-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR922X Wireless Network Adapter
Physical Address. . . . . . . . . : B0-48-7A-BC-E3-65
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f925:757d:297e:7fce%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, September 21, 2011 11:41:48 PM
Lease Expires . . . . . . . . . . : Thursday, September 22, 2011 12:41:49 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 229656698
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-E5-F4-EE-BC-AE-C5-70-C0-F4
DNS Servers . . . . . . . . . . . : 218.186.1.58
202.156.1.58
218.186.1.88
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : BC-AE-C5-70-C0-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{6EE454AE-1F9B-4C5A-98E5-FBAE17AB8480}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DB88157C-3027-43EC-BD98-9AE20322606B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 218.186.1.58

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 218.186.1.58

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...b0 48 7a bc e3 65 ......Atheros AR922X Wireless Network Adapter
11...bc ae c5 70 c0 f4 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
25...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.11 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.11 276
192.168.0.11 255.255.255.255 On-link 192.168.0.11 276
192.168.0.255 255.255.255.255 On-link 192.168.0.11 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.11 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.11 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
12 276 fe80::/64 On-link
12 276 fe80::f925:757d:297e:7fce/128
On-link
1 306 ff00::/8 On-link
12 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

================= End of IP Configuration =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/21/2011 11:36:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2011 09:28:04 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2011 06:45:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/21/2011 00:06:12 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/19/2011 11:55:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/19/2011 11:52:34 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/19/2011 00:42:02 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/18/2011 05:38:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/18/2011 03:14:52 AM) (Source: Bonjour Service) (User: )
Description: 468: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Error: (09/18/2011 03:14:52 AM) (Source: Bonjour Service) (User: )
Description: 232: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)


System errors:
=============
Error: (09/21/2011 09:38:23 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/21/2011 06:54:33 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/21/2011 04:39:38 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/20/2011 04:43:31 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/19/2011 11:52:24 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/19/2011 04:42:46 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/18/2011 06:15:44 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/18/2011 05:06:52 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/17/2011 05:13:25 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (09/16/2011 04:51:40 AM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}


Microsoft Office Sessions:
=========================

========================= End of Event log errors =========================

========================= Memory info: ====================================

Percentage of memory in use: 22%
Total physical RAM: 8173.25 MB
Available physical RAM: 6313.82 MB
Total Pagefile: 16344.7 MB
Available Pagefile: 14291.88 MB
Total Virtual: 4095.88 MB
Available Virtual: 3985.74 MB

======================= Partitions: =======================================

1 Drive c: () (Fixed) (Total:488.18 GB) (Free:375.38 GB) NTFS
2 Drive d: () (Fixed) (Total:443.23 GB) (Free:443.12 GB) NTFS
4 Drive f: () (Fixed) (Total:111.79 GB) (Free:65.99 GB) NTFS
5 Drive g: () (Fixed) (Total:111.79 GB) (Free:31.35 GB) NTFS

================= Users: ==================================================

User accounts for \\USER-PC

-------------------------------------------------------------------------------
Administrator Guest user
The command completed successfully.

================= End of Users ============================================

#6 MrBruce1959

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Posted 21 September 2011 - 02:54 PM

Thanks for your reply and the logs, I am posting this so you know I am analyzing your logs and will reply shortly.

Thank you for your patience. :thumbup2:


Bruce.
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#7 MrBruce1959

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Posted 21 September 2011 - 04:38 PM

I need to ask you what your global location is, I see an IP address of 218.186.1.58 in your second log, this IP address can be looked up at this link.

http://whatismyipaddress.com/ip/218.186.1.58

This IP is registered to:

ISP: StarHub Cable Vision Ltd

Country: Singapore

City: Singapore

Latitude: 1.2931

Longitude: 103.8558

Is this your ISP?


I also need to know your global location so I can find the proper support documents for your router.

Your wireless network adapter is Atheros AR922X Wireless Network Adapter

I am providing a link below to the driver for this wireless network adapter, please download this driver first, before doing anything further! Save it to the desktop for easy access.

Go to device manager and look for the device under network adapters.

Uninstall the driver.

DO NOT REBOOT the computer! This will force windows to install generic drivers with the 'new hardware found' wizard, once your wireless network driver has been un-installed, double click the
Atheros wireless driver and allow it to install.

Shut the computer down and leave it off for now.

Go to your Cisco router, power it off, by removing the power wire from the back.

Wait 60 seconds, then re-connect the routers power wire again.

Allow all status lights to light up indicating unit is powered on, and network status has been gained from the ISP server.

Start up your computer, and let windows load.

You may get a pop-up wireless configuration box, make sure you enter the correct parameters to access the router and obtain an DHCP IP number.

In other words, you will need to know the routers wireless name and the wireless security pass-phrase or security key to access the router.

That information, is not to be published here in this forum, but you should know what those two pieces of information is.

Let me know, if that exclamation mark has disappeared from the device manager.

Bruce.

http://www.atheros.cz/atheros-wireless-download.php?chipset=32&system=6
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#8 claryfray

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Posted 25 September 2011 - 12:13 PM

For some reason I can't install the atheros driver and I've uninstalled the drivers, yikes! I've tried double clicking the files extracted which are athr.sys and athrx.sys. The rest the security catalog, Internet shortcut and setup information which I've read but makes no sense.

#9 claryfray

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Posted 25 September 2011 - 12:32 PM

So I clicked scan for hardware changes and it installed the atheros driver, I'm not sure if that's the same and double clicking and installing it but the exclamation mark is gone. For now. Signal's still weak though, at one bar out of five. Any way I could boost it? The modem is sitting about 20-25 feet away and facing directly at my PC.

#10 MrBruce1959

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Posted 25 September 2011 - 11:58 PM

It totally depends on how the driver package is put together.

In some cases you have to allow the computer to acknowledge that it is missing a driver package and point it to the .INF file in the folder your newer driver package is in, the .inf files tells your operating system how to use the .dll and .sys files to setup your hardware.

Anytime there is an .exe file, that would be the one you execute, it would commonly be called setup.exe

At any rate, your exclamation mark has disappeared, so that means your device is working.

If you are experiencing wireless signal issues, which is common on low end routers, you can increase the signal range if you place a sheet of 6" X 6" cardboard wrapped in aluminum foil near your router so it is behind the antenna opposite of where your receiving device is located.

This will cause the wireless signal to be directional and concentrated in one general direction. This will increase the range a few decibels in the direction of your intended device.

Under the current circumstances, your routers RF signal is radiating out in all directions and is wasted energy in the directions that your home devices are not situated in.

By adding that shield to your router, the signal will radiate toward your intended devices only and the return signal will improve greatly as well, because it will be affected less by other RF devices in your neighborhood.

Bruce.

Edited by MrBruce1959, 26 September 2011 - 12:02 AM.

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#11 claryfray

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Posted 28 September 2011 - 11:34 AM

Okay, I shall try the cardboard method and thank you. :)

#12 MrBruce1959

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Posted 29 September 2011 - 06:15 PM

Please let me know if your signal strength has improved, you should notice a difference.

It will cause your RF signal to be focused in one general direction and it will limit the signal from broadcasting into everyone else's house as well.

Now it is my hope that your wireless signal is secured, because if it isn't, your neighbors can be hitching a free ride on your wireless signal.

I am looking up information on your DPC 3925 router, I found one web site in Russian, I am not sure what your global location is.

So I am putting up a link with user manuals in various different languages.

http://www.cisco.com/web/consumer/support/modem_DPC3825.html

For the English version of the user manual, click this link: http://www.cisco.com/web/consumer/support/userguides2/4021196_B.pdf Adobe Reader X is required to view this document.

Please save a copy of that manual to your desktop and note pages 35 Configure Wireless Settings and page 51 Configure Security

Bruce.
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#13 claryfray

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Posted 30 September 2011 - 12:23 PM

It is. I have WPA Personal security enabled.

#14 claryfray

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Posted 19 October 2011 - 02:40 PM

I'm sorry but the cardboard method didn't work out for me. Still stuck at 2 bars, thanks for trying though.

#15 MrBruce1959

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Posted 19 October 2011 - 05:13 PM

You did wrap the cardboard with aluminum foil didn't you?

The idea is to create a reflector with the tin foil (aluminum foil) it helps concentrate the signal on one primary direction, preferably the direction your wireless receiver is located in.

Bruce.
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