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Laptop wants to format every single USB drive?


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#1 G2442g

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Posted 11 September 2011 - 01:12 PM

It's a problem I have since last week;
No matter what USB storage device I insert in my USB-ports; my computer comes with the following pop-up:

You need to format the disk in drive (letter): before you can use it.
Do you want to format it?

The first time I got this pop I actually tried to format my iPod, which went well to 99% until it said it was unable to format the disk. Later I found out it wanted to format everything I plugged in, also USB sticks that worked fine on different computers.

Because I didn't manage to fix the issue with the help op friends (like removing the letters in Disk Management, de-installing the ports and letting vista install them again) I just re-installed my entire laptop.
But when I just plugged in a USB stick that works fine on other computers, it gave the same error.

Also; my mouse works fine although it has to be connected to a USB-port as well. It's only USB devices to store data on (iPod, normal USB-sticks) that my computer gives me a hard time about...

Does anyone know how to fix this?

Additional information:
- It gives this error when I plug in any USB storage device in any of the 3 ports.
- Before I re-installed my laptop I ran checkdisk and system file checker, which both gave errors with registry files, which gave me another reason to just re-install my laptop.
- Before I re-installed my laptop I ran scans with both Avast and Malwarebytes Anti-Malware but they didn't detect a virus.
- My laptop is a Sony Vaio running Windows Vista 32 bit

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#2 hamluis

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Posted 11 September 2011 - 03:51 PM

Try uninstalling all controllers (forget about other devices) listed in Device3 Manager under Universal Serial Bus controllers. Reboot...Windows will reinstall the controllers automatically. Try the following sequence.

Start/Run...type chkdsk /r and hit Enter. Type Y in new screen and hit Enter.

Then uninstall all USB controllers.

Reboot. The chkdsk /r command will execute, upon completion the system will boot into Windows.

Louis

#3 G2442g

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Posted 11 September 2011 - 06:24 PM

Try uninstalling all controllers (forget about other devices) listed in Device3 Manager under Universal Serial Bus controllers. Reboot...Windows will reinstall the controllers automatically. Try the following sequence.

Start/Run...type chkdsk /r and hit Enter. Type Y in new screen and hit Enter.

Then uninstall all USB controllers.

Reboot. The chkdsk /r command will execute, upon completion the system will boot into Windows.

Louis


Thanks a lot, but since I just found out there is a rootkit on my laptop, I think this might be just the symptom of a bigger problem. I appreciate the prompt response though and will try this if still necessary after I get rid of that rootkit.
Once again, thanks.

#4 hamluis

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Posted 12 September 2011 - 11:41 AM

For your malware problem, you might read and follow the procedures detailed at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .

Note that the forum for dealing with malware issues is not the same as this forum.

Good luck :).

Louis

#5 G2442g

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Posted 12 September 2011 - 04:41 PM

For your malware problem, you might read and follow the procedures detailed at Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .

Note that the forum for dealing with malware issues is not the same as this forum.

Good luck :).

Louis


Yes, thanks, I already created a thread with my problem and as a follow up another one with the logs ;)

#6 hamluis

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Posted 14 September 2011 - 07:31 AM

Reference: http://www.bleepingcomputer.com/forums/topic418682.html/page__p__2405701#entry2405701

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Now that your log is posted and you are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.

Louis




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