Posted 11 September 2011 - 12:02 PM
Hello: After I have been infected with Personal Shield Pro, I followed all the steps that you recomend on your website in order to removed it. Everything was perfect but now, I canīt hear the sound of music or videos that I play on internet, in any web browser ( mozilla, IE, Chrome) and in any website. I just can hear a kind of metallic sound. the videos, if I download them to my computer, I can see and hear them perfectly.
Also the same metallic sound appears when I start windows or with any other sound that windows uses to.