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consrv.dll infection


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4 replies to this topic

#1 kryp2nite26

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Posted 11 September 2011 - 11:24 AM

I literally have the EXACT same problem as described HERE I have tried manually deleting consrv.dll but when i do, the system bluescreens upon restart and i have to do a system restore to start. I have tried Zonealarm which detected nothing. Malwarebytes, which found and removed OTHER trojans, and finally MS Security Essentials, which found the consrv.dll and wanted to remove it. But upon removal, the system wont start.Please help me.

Edited by kryp2nite26, 11 September 2011 - 11:26 AM.


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#2 Broni

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Posted 11 September 2011 - 12:23 PM

Welcome aboard Posted Image

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE
  • Double-click SystemLook.exe to run it.
  • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :filefind
    consrv.dll
    winsrv.dll
    :reg
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#3 kryp2nite26

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Posted 11 September 2011 - 01:29 PM

I guess this would be a good time to mention that since getting this virus, all my pc files have been set to "hidden" and all my internet search links are being redirected. I researched a little and those were all symptoms of this bug. I hope i am right, anyway, the logs you requested are posted below.

SystemLook 30.07.11 by jpshortstuff
Log created at 13:14 on 11/09/2011 by Vanessa
Administrator - Elevation successful

========== filefind ==========

Searching for "consrv.dll"
C:\Windows\System32\consrv.dll --a---- 31744 bytes [23:31 13/07/2009] [01:39 14/07/2009] 916C7ADECD51AA70359FFA7FD4D6ABF6
C:\Windows\system64\consrv.dll --a---- 31744 bytes [23:31 13/07/2009] [01:39 14/07/2009] 916C7ADECD51AA70359FFA7FD4D6ABF6

Searching for "winsrv.dll"
C:\Windows\System32\winsrv.dll --a---- 214016 bytes [22:10 09/02/2011] [06:16 21/12/2010] B200DECA2186858595A97FBE63E896CC
C:\Windows\system64\winsrv.dll --a---- 214016 bytes [22:10 09/02/2011] [06:16 21/12/2010] B200DECA2186858595A97FBE63E896CC
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.16385_none_12738849b6063c52\winsrv.dll --a---- 214016 bytes [23:38 13/07/2009] [01:41 14/07/2009] 457B44AB6D502E55F64A867D4F35C76C
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.16723_none_12b26ed5b5d7569a\winsrv.dll --a---- 214016 bytes [22:10 09/02/2011] [06:16 21/12/2010] B200DECA2186858595A97FBE63E896CC
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7600.20864_none_1311cc3acf147f7f\winsrv.dll --a---- 214016 bytes [22:10 09/02/2011] [07:15 22/12/2010] 571543B93AE0319185970848024C9E04
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.17527_none_149ccd03b2fa27e2\winsrv.dll --a---- 214016 bytes [22:10 09/02/2011] [11:42 17/12/2010] 15822E7206C7A0A893395CB07A63C7E1
C:\Windows\winsxs\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.21624_none_152368f0cc1a7ba7\winsrv.dll --a---- 214016 bytes [22:10 09/02/2011] [08:52 18/12/2010] A199CC08A13EEB667412423F712FE817

========== reg ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems]
"Debug"=""
@="mnmsrvc"
"Kmode"="\SystemRoot\System32\win32k.sys"
"Optional"="Posix"
"Posix"="%SystemRoot%\system32\psxss.exe"
"Required"="Debug Windows"
"Windows"="%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=consrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16"


-= EOF =-

Edited by kryp2nite26, 11 September 2011 - 01:40 PM.


#4 Broni

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Posted 11 September 2011 - 02:00 PM

It looks like ZeroAccess rootkit.

With the information you have provided I believe you will need help from the malware removal team.
Please make sure that you read the information about getting started first.
Then start a new thread HERE and include or required logs.
Including a link to this thread will be helpful.

Good luck and be patient. Help is on the way!

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#5 Orange Blossom

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Posted 11 September 2011 - 10:04 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic418549.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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