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Installation Failure

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#1 tridea


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Posted 21 January 2006 - 07:27 AM

I was looking into a friend's problem whose pc could not boot due to some problem loading API. I tested the hdd on my p3 acer aspire with similar result. Then reinstalling his hdd as a primary slave, i checked for virus or spywares and found no virus but with some revovable spywares/malwares. Suspecting that it could be a RAM problem, i installed a new ddr on his pc but to no avail. I then perform the recovery by booting from the winxp cd to restore from system.bak and sofyware.bak. I resinstall his hdd on its original system and BINGO it booted up! Howver, I could not uninstall its NAV or most other programmes but 3 games apps his children have been using. I wonder. Hence, I decide to reformat the partition after securing his critical files onto its second partition. Guess what? The setup process stopped at 59% while copying "p3.sys". I suspect the whole thing was attributable to a failing motherboard.
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#2 franktiii


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Posted 21 January 2006 - 04:28 PM

Could be a motherboard, or hard drive. Are you sure that there is not a virus problem? Is the new ram well seated?

One thing you might try is putting another hard drive in computer and see if you can install os. If it fails again, then you are probably correct thinking motherboard.

#3 usasma


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Posted 23 January 2006 - 10:09 AM

Can you recover any data and files that need to be saved?

If so, I'd recommend a low-level format (usually available at the hard drive manufacturer's site for free), followed by partitioning and formatting - then a fresh install of XP.
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