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Monitor.exe


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#1 Lady_Sass

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Posted 21 January 2006 - 07:22 AM

Hi,
I have recently bought a new laptop, and was installing my previous programs on it. Now when I shut down, I get this end task window for a file called 'Monitor.exe'. As I never got this before, I assume it is a result of a program i have installed. I have researched this on the net and one page said it has to do with ARCSOFT software (which I installed with my scanner). However, removing this program didn't fix the problem.
On other web pages, it says this file is necessary for windows to function properly. Can someone please help?????? I dont know if I trust the website that tells me I can delete the file...
Thanks!
Lady_Sass

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#2 Leurgy

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Posted 21 January 2006 - 07:51 AM

Our Startup Database shows four instances of Monitor.exe (see the top of this page). If you go to Start>Run>and type in msconfig see if you can find the line that ends with monitor.exe and let us know the full path. You can uncheck it if it is there and see if the problem goes away.

Where are you getting the programs you are installing on your laptop? Are you sure they are compatible with your current operating system?

Edited by Leurgy, 21 January 2006 - 07:51 AM.

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#3 Lady_Sass

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Posted 21 January 2006 - 08:19 AM

The command is:
C:\Program Files\Acer\eRecovery\Monitor.exe.
I tried unticking it, but the problem didn't go away.
I am running Windows XP Home Edition.
I think the program(s) are my scanner's software which I was able to use with my previous PC which also ran Windows XP Home edition, same version. If it worked before, shouldn't it work now???
Any ideas??

The msg I get is:

End Program-Monitor.exe
This program is not responding.
To return to windows and check the status of the program, click cancel. If you choose to end the program immediately, you will lose any unsaved data. To end the program now, click End Now.

I just dont understand why I am getting it when there are no programs running!

Lady_Sass

Edited by Lady_Sass, 21 January 2006 - 08:53 AM.


#4 Leurgy

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Posted 21 January 2006 - 07:14 PM

C:\Program Files\Acer\eRecovery\Monitor.exe doesn't have anything to do with your scanner but is an eMachines backup tool. If you were to uncheck that, and shutdown, yes you will still get the error as it will still be running until you do shut down. Boot again and shut down again and with the second shutdown it should be gone.

This explains the eRecovery tool here.

What is the model number of this machine? Your best option, if its still new and under warranty is to talk to Acer.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#5 Lady_Sass

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Posted 21 January 2006 - 10:16 PM

Although I have shutdown and restarted a number of times with the box unchecked, I still get this message.
The model is Aspire 1640, and yes it is still under warranty. I will talk to Acer.

Thanks for the help - this is a great website!

Lady _Sass




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