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Windows PC Defender Virus


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2 replies to this topic

#1 rdm0007

rdm0007

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  • Local time:05:21 AM

Posted 10 September 2011 - 05:46 PM

Hi - I picked up the Windows PC Defender virus. I took it to the university geeks and they installed several programs and said it was fixed - it wasn't. Now I can't access the internet and am transferring everything via another computer. I've tried reinstalling and rescanning but to no avail.

Here is my dds log

.
DDS (Ver_2011-08-26.01) - NTFSAMD64 MINIMAL
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_20
Run by Rebekah at 20:27:05 on 2011-09-10
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3032.2381 [GMT -6:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\helppane.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\igfxsrvc.exe
C:\Users\Rebekah\Desktop\HijackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = <local>;*.local
uInternet Settings,ProxyServer = http=127.0.0.1:64303
BHO: {16e43ef9-e087-48a6-bdc7-cfaef9445fad} - C:\Windows\SysWow64\wscui32.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - C:\Program Files (x86)\Yontoo Layers Client\YontooIEClient.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [Device Detection] C:\Program Files (x86)\FUJIFILM\MyFinePix Studio\dd.exe
uRun: [Itibiti.exe] C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
uRun: [ElevatedDiagnosticsUpdate] C:\Users\Rebekah\AppData\Local\Temp\\ElevatedDiagnosticsupdt32.exe
uRun: [conhost] C:\Users\Rebekah\AppData\Roaming\Microsoft\conhost.exe
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun
mRun: [NACAgentUI] C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
mRun: [ClamWin] "C:\Program Files (x86)\ClamWin\bin\ClamTray.exe" --logon
mRun: [Brdefprn] C:\Program Files (x86)\Brother\BRHL3070\Brdefprn.exe -d
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
StartupFolder: C:\Users\Rebekah\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\volmgr.lnk - C:\Users\Rebekah\AppData\Local\volmgr.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
TCP: DhcpNameServer = 69.145.248.4 69.146.17.2 69.144.49.29
TCP: Interfaces\{124FF8A1-016F-4635-B250-39261018D3D0} : DhcpNameServer = 153.90.2.15 153.90.2.1
TCP: Interfaces\{BF55C869-43F1-471A-988E-B5F3453E5EBE} : DhcpNameServer = 69.145.248.4 69.146.17.2 69.144.49.29
TCP: Interfaces\{BF55C869-43F1-471A-988E-B5F3453E5EBE}\36F616368613 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{BF55C869-43F1-471A-988E-B5F3453E5EBE}\3707162727F6770207F6E646 : DhcpNameServer = 67.142.162.12 67.142.162.13
TCP: Interfaces\{BF55C869-43F1-471A-988E-B5F3453E5EBE}\C696E6B6379737 : DhcpNameServer = 69.1.30.43 69.1.30.42
TCP: Interfaces\{BF55C869-43F1-471A-988E-B5F3453E5EBE}\D444D484F6573786F6C646 : DhcpNameServer = 192.168.2.1 69.145.248.4 69.146.17.2 69.144.49.29
TCP: Interfaces\{BF55C869-43F1-471A-988E-B5F3453E5EBE}\D4D4D2E6564777F627B6 : DhcpNameServer = 192.168.1.1
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
AppInit_DLLs: C:\ProgramData\api-ms-win-core-misc-l1-1-032.dll
C:\Windows\SysWow64\wscui32.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO-X64: Search Helper - No File
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO-X64: Yontoo Layers: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Client\YontooIEClient.dll
BHO-X64: Yontoo Layers - No File
TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun-x64: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun-x64: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun
mRun-x64: [NACAgentUI] C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
mRun-x64: [ClamWin] "C:\Program Files (x86)\ClamWin\bin\ClamTray.exe" --logon
mRun-x64: [Brdefprn] C:\Program Files (x86)\Brother\BRHL3070\Brdefprn.exe -d
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce-x64: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
AppInit_DLLs-X64: C:\ProgramData\api-ms-win-core-misc-l1-1-032.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
S1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
S1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-15 136176]
S2 NACAgent;Cisco NAC Agent;C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe [2010-8-19 783616]
S2 SamSs32;Security Accounts Manager ;C:\Windows\System32\powercpl32.exe [2011-8-16 706560]
S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2011-9-1 1153368]
S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-3-12 705856]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\system32\DRIVERS\CtClsFlt.sys --> C:\Windows\system32\DRIVERS\CtClsFlt.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-12-15 136176]
S3 mfebopk;McAfee Inc. mfebopk;C:\Windows\system32\drivers\mfebopk.sys --> C:\Windows\system32\drivers\mfebopk.sys [?]
S3 mferkdk;McAfee Inc. mferkdk;C:\Windows\system32\drivers\mferkdk.sys --> C:\Windows\system32\drivers\mferkdk.sys [?]
S3 mfesmfk;McAfee Inc. mfesmfk;C:\Windows\system32\drivers\mfesmfk.sys --> C:\Windows\system32\drivers\mfesmfk.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2011-09-11 00:02:53 155136 ------w- C:\ProgramData\api-ms-win-core-misc-l1-1-032.dll
2011-09-10 23:00:37 41272 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-09-10 23:00:32 -------- d-----w- C:\Program Files (x86)\Rebekahbytes'
2011-09-10 19:03:15 -------- d-----w- C:\Users\Rebekah\AppData\Roaming\Systweak
2011-09-10 19:03:14 18816 ----a-w- C:\Windows\System32\roboot64.exe
2011-09-10 18:45:59 42776 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCEClientUX\dSM-3\StartResources.dll
2011-09-10 18:45:57 539968 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-3\SpotlightResources.dll
2011-09-10 18:45:39 8862544 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C4512AB4-148C-4E25-925B-20A85160509A}\mpengine.dll
2011-09-03 16:36:40 239616 ---ha-w- C:\Windows\SysWow64\wscui32.dll
2011-09-02 16:42:31 -------- d-sh--w- C:\Windows\System32\%APPDATA%
2011-09-02 16:29:02 411368 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2011-09-02 16:29:02 411368 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
2011-09-02 15:14:14 -------- d-sh--w- C:\found.000
2011-09-02 02:33:41 -------- d-----w- C:\Windows\System32\SPReview
2011-09-02 02:32:37 -------- d-----w- C:\Windows\System32\EventProviders
2011-09-01 22:48:06 -------- d--h--w- C:\Users\Rebekah\AppData\Roaming\SUPERAntiSpyware.com
2011-09-01 21:46:39 706560 ----a-w- C:\ProgramData\ipsmsnap32.exe
2011-09-01 20:24:06 -------- d--h--w- C:\ProgramData\Spybot - Search & Destroy
2011-09-01 20:24:06 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2011-09-01 20:23:53 -------- d--h--w- C:\ProgramData\SUPERAntiSpyware.com
2011-09-01 20:23:53 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-09-01 20:16:31 -------- d-sh--w- C:\$RECYCLE.BIN
2011-09-01 20:01:44 98816 ----a-w- C:\Windows\sed.exe
2011-09-01 20:01:44 518144 ----a-w- C:\Windows\SWREG.exe
2011-09-01 20:01:44 256000 ----a-w- C:\Windows\PEV.exe
2011-09-01 20:01:44 208896 ----a-w- C:\Windows\MBR.exe
2011-08-25 01:17:10 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-08-24 22:08:15 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2011-08-24 22:08:15 2048 ----a-w- C:\Windows\System32\tzres.dll
2011-08-23 15:20:33 -------- d-----w- C:\Program Files\iPod
2011-08-23 15:20:32 -------- d-----w- C:\Program Files\iTunes
2011-08-16 16:56:29 706560 ----a-w- C:\Windows\SysWow64\powercpl32.exe
2011-08-16 16:54:32 -------- d-----w- C:\Program Files\Bonjour
2011-08-16 16:54:32 -------- d-----w- C:\Program Files (x86)\Bonjour
.
==================== Find3M ====================
.
2011-09-02 02:44:02 175616 ----a-w- C:\Windows\System32\msclmd.dll
2011-09-02 02:44:02 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2011-07-16 05:41:50 362496 ----a-w- C:\Windows\System32\wow64win.dll
2011-07-16 05:41:49 243200 ----a-w- C:\Windows\System32\wow64.dll
2011-07-16 05:41:49 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2011-07-16 05:39:10 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2011-07-16 05:37:12 421888 ----a-w- C:\Windows\System32\KernelBase.dll
2011-07-16 04:29:19 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2011-07-16 04:26:00 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2011-07-16 04:25:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2011-07-16 04:24:23 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2011-07-16 04:24:22 272384 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2011-07-16 02:21:44 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2011-07-16 02:21:41 2048 ----a-w- C:\Windows\SysWow64\user.exe
2011-07-16 02:17:19 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2011-07-16 02:17:19 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2011-07-16 02:17:19 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2011-07-16 02:17:19 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2011-07-12 17:34:00 96104 ----a-w- C:\Windows\System32\dns-sd.exe
2011-07-12 17:34:00 85864 ----a-w- C:\Windows\System32\dnssd.dll
2011-07-12 17:34:00 61288 ----a-w- C:\Windows\System32\jdns_sd.dll
2011-07-12 17:34:00 212840 ----a-w- C:\Windows\System32\dnssdX.dll
2011-07-12 17:20:54 83816 ----a-w- C:\Windows\SysWow64\dns-sd.exe
2011-07-12 17:20:54 73064 ----a-w- C:\Windows\SysWow64\dnssd.dll
2011-07-12 17:20:54 50536 ----a-w- C:\Windows\SysWow64\jdns_sd.dll
2011-07-12 17:20:54 178536 ----a-w- C:\Windows\SysWow64\dnssdX.dll
2011-07-09 02:46:28 288768 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-07-08 13:55:36 25912 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-07-06 00:37:00 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2011-07-06 00:37:00 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2011-06-24 05:34:53 214528 ----a-w- C:\Windows\System32\winsrv.dll
2011-06-24 05:25:49 338432 ----a-w- C:\Windows\System32\conhost.exe
2011-06-23 05:43:12 5561216 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-06-23 04:33:57 3967872 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2011-06-23 04:33:57 3912576 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2011-06-21 06:34:00 1923968 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-06-15 10:02:23 212992 ----a-w- C:\Windows\System32\odbctrac.dll
2011-06-15 10:02:23 163840 ----a-w- C:\Windows\System32\odbccp32.dll
2011-06-15 10:02:23 106496 ----a-w- C:\Windows\System32\odbccu32.dll
2011-06-15 10:02:23 106496 ----a-w- C:\Windows\System32\odbccr32.dll
2011-06-15 08:55:19 86016 ----a-w- C:\Windows\SysWow64\odbccu32.dll
2011-06-15 08:55:19 81920 ----a-w- C:\Windows\SysWow64\odbccr32.dll
2011-06-15 08:55:19 319488 ----a-w- C:\Windows\SysWow64\odbcjt32.dll
2011-06-15 08:55:19 163840 ----a-w- C:\Windows\SysWow64\odbctrac.dll
2011-06-15 08:55:19 122880 ----a-w- C:\Windows\SysWow64\odbccp32.dll
.

Here is my hijack log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:42:56 PM, on 9/10/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Safe mode

Running processes:
C:\Users\Rebekah\Desktop\HijackThis.exe
C:\Program Files (x86)\OpenOffice.org 3\program\swriter.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:64303
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {16E43EF9-E087-48A6-BDC7-CFAEF9445FAd} - C:\Windows\SysWow64\wscui32.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Client\YontooIEClient.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files (x86)\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [BrStsWnd] C:\Program Files (x86)\Brownie\BrstsW64.exe Autorun
O4 - HKLM\..\Run: [NACAgentUI] C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgentUI.exe
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files (x86)\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [Brdefprn] C:\Program Files (x86)\Brother\BRHL3070\Brdefprn.exe -d
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
O4 - HKLM\..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Device Detection] C:\Program Files (x86)\FUJIFILM\MyFinePix Studio\dd.exe
O4 - HKCU\..\Run: [Itibiti.exe] C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ElevatedDiagnosticsUpdate] C:\Users\Rebekah\AppData\Local\Temp\\ElevatedDiagnosticsupdt32.exe
O4 - HKCU\..\Run: [conhost] C:\Users\Rebekah\AppData\Roaming\Microsoft\conhost.exe
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: volmgr.lnk = ?
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\ProgramData\api-ms-win-core-misc-l1-1-032.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Cisco NAC Agent (NACAgent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco NAC Agent\NACAgent.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs32) - People Can Fly - C:\Windows\system32\powercpl32.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_afc3018f8cfedd20\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Program Files\Dell\Dell Wireless WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 11838 bytes


Thanks!!

RDM0007

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#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
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Posted 17 September 2011 - 05:46 AM

Welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.sys /90
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\*
    %USERPROFILE%\..|smtmp;true;true;true /FP
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    CREATERESTOREPOINT
  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 etavares

etavares

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Posted 23 September 2011 - 05:18 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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