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problems with FREEZING Dell Computer


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29 replies to this topic

#1 dreamangel49801

dreamangel49801

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Posted 10 September 2011 - 04:09 PM

:( Soorry apparently because i am NEW i didnt respond to the right things and started my OWN topic now and am requesting help...I will again copy and paste my texts here and HOPE someone Nice will see that I am only seeking help and not trying to hijack's someone's page....Im not that kinda gal... plz forgive me ...

I mean we are all being pretty TRUSTING to put all our info on here but please give us credit for seeking help and wanting to LEARN what to do ...


MiniToolBox by Farbar
Ran by Dell (administrator) on 10-09-2011 at 14:40:02
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/10/2011 00:24:07 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 7.0.6000.17099, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (09/10/2011 00:17:48 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 7.0.6000.17099, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (09/10/2011 11:03:00 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 7.0.6000.17099, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (09/10/2011 11:02:59 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 7.0.6000.17099, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (09/07/2011 10:55:45 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (09/07/2011 10:55:45 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (09/07/2011 10:55:45 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (09/07/2011 10:55:42 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (09/07/2011 10:55:42 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.

Error: (09/07/2011 10:55:42 PM) (Source: crypt32) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: The data is invalid.


System errors:
=============
Error: (09/10/2011 01:36:30 PM) (Source: Service Control Manager) (User: )
Description: The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

Error: (09/10/2011 01:35:08 PM) (Source: Service Control Manager) (User: )
Description: The srvBB8 service terminated with the following error:
%%127

Error: (09/10/2011 00:34:30 PM) (Source: Service Control Manager) (User: )
Description: The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

Error: (09/10/2011 00:33:09 PM) (Source: Service Control Manager) (User: )
Description: The srvBB8 service terminated with the following error:
%%127

Error: (09/10/2011 00:19:07 PM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (09/10/2011 11:43:52 AM) (Source: Service Control Manager) (User: )
Description: The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

Error: (09/10/2011 11:42:30 AM) (Source: Service Control Manager) (User: )
Description: The srvBB8 service terminated with the following error:
%%127

Error: (09/10/2011 11:38:05 AM) (Source: Service Control Manager) (User: )
Description: The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (09/10/2011 11:38:05 AM) (Source: Service Control Manager) (User: )
Description: The NTRU Hybrid TSS v1.05 TCSD service terminated unexpectedly. It has done this 1 time(s).

Error: (09/10/2011 11:35:27 AM) (Source: Service Control Manager) (User: )
Description: The srvBB8 service terminated with the following error:
%%127


Microsoft Office Sessions:
=========================
Error: (09/10/2011 00:24:07 PM) (Source: Application Hang)(User: )
Description: iexplore.exe7.0.6000.17099hungapp0.0.0.000000000

Error: (09/10/2011 00:17:48 PM) (Source: Application Hang)(User: )
Description: iexplore.exe7.0.6000.17099hungapp0.0.0.000000000

Error: (09/10/2011 11:03:00 AM) (Source: Application Hang)(User: )
Description: iexplore.exe7.0.6000.17099hungapp0.0.0.000000000

Error: (09/10/2011 11:02:59 AM) (Source: Application Hang)(User: )
Description: iexplore.exe7.0.6000.17099hungapp0.0.0.000000000

Error: (09/07/2011 10:55:45 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (09/07/2011 10:55:45 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (09/07/2011 10:55:45 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (09/07/2011 10:55:42 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (09/07/2011 10:55:42 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.

Error: (09/07/2011 10:55:42 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.


=========================== Installed Programs ============================

Adobe Download Manager (Version: 1.6.2.103)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.16)
Adobe Flash Player 10 Plugin (Version: 10.0.42.34)
Adobe Reader 9.4.2 (Version: 9.4.2)
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.0.69)
Apple Software Update (Version: 2.1.2.120)
AT&T Service & Support Tool
att.net Internet Mail
att.net Toolbar
AVG Free 9.0
Broadcom ASF Management Applications (Version: 8.06.01)
Broadcom Gigabit Integrated Controller (Version: 8.10.07)
Easy CD Creator 5 Basic (Version: 5.3.4.21)
EMBASSY Security Center (Version: 01.01.08.0019)
Intel® Graphics Media Accelerator Driver (Version: 6.14.10.4410)
iTunes (Version: 10.1.1.4)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 21 (Version: 6.0.210)
Java™ 6 Update 4 (Version: 1.6.0.40)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
NTRU Hybrid TSS v1.05 (Version: 2.0.5)
Panda ActiveScan 2.0 (Version: 01.04.01.0014)
QuickTime (Version: 7.69.80.9)
Ralink RT2860 Wireless LAN Card (Version: 1.5.6.0)
SoundMAX (Version: 5.12.01.5246)
STMicroelectronics TPM Software Package (Version: 1.00.13)
VideoLAN VLC media player 0.8.6f (Version: 0.8.6f)
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - OEM (mr97320) Image (04/20/2007 1.0.0.0) (Version: 04/20/2007 1.0.0.0)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Presentation Foundation (Version: 3.0.6920.0)
Windows XP Service Pack 3 (Version: 20080414.031525)
XML Paper Specification Shared Components Pack 1.0

========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 2038.07 MB
Available physical RAM: 868.68 MB
Total Pagefile: 3409 MB
Available Pagefile: 2300.7 MB
Total Virtual: 2047.88 MB
Available Virtual: 1997.63 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:149.01 GB) (Free:131.5 GB) NTFS

========================= Users: ========================================

User accounts for \\DELL-7D50B667DB

Administrator Dell Guest
HelpAssistant SUPPORT_388945a0

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

Edit: Moved topic from XP to the more appropriate forum, due to staff recommendation. ~ Animal

Attached Files



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#2 dreamangel49801

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Posted 10 September 2011 - 04:14 PM

here are my other 2 files that i downloaded as texts..hope they help Someone figure out what i need to do ??

Process PID CPU Private Bytes Working Set Description Company Name Command Line
System Idle Process 0 38.28 0 K 28 K
System 4 0 K 148,868 K
Interrupts n/a < 0.01 0 K 0 K Hardware Interrupts and DPCs
smss.exe 704 172 K 432 K Windows NT Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe
csrss.exe 752 1,760 K 4,880 K Client Server Runtime Process Microsoft Corporation C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
winlogon.exe 776 6,676 K 4,072 K Windows NT Logon Application Microsoft Corporation winlogon.exe
services.exe 820 1,816 K 4,540 K Services and Controller app Microsoft Corporation C:\WINDOWS\system32\services.exe
svchost.exe 1000 3,276 K 5,380 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k DcomLaunch
ToolbarSvr.exe 2752 3,880 K 10,032 K att.net Toolbar Application AT&T Inc. "C:\Program Files\Yahoo!\Companion\att\ToolbarSvr.exe" -Embedding
wmiprvse.exe 4992 1,952 K 5,416 K WMI Microsoft Corporation C:\WINDOWS\system32\wbem\wmiprvse.exe
svchost.exe 1072 3,240 K 4,940 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost -k rpcss
svchost.exe 1120 50.00 426,960 K 432,976 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe 1248 3,264 K 4,752 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k NetworkService
svchost.exe 1280 2,756 K 4,336 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
spoolsv.exe 1516 3,160 K 4,892 K Spooler SubSystem App Microsoft Corporation C:\WINDOWS\system32\spoolsv.exe
svchost.exe 324 2,392 K 3,740 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
AppleMobileDeviceService.exe 956 5,280 K 7,532 K MobileDeviceService Apple Inc. "C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe"
avgwdsvc.exe 360 5,808 K 2,280 K AVG Watchdog Service AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgwdsvc.exe"
avgnsx.exe 2332 15,668 K 280 K AVG Network scanner Service AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgnsx.exe"
DataServer.exe 1020 3,276 K 7,072 K Database Service Wave Systems Corp. "C:\Program Files\Wave Systems Corp\Common\DataServer.exe"
jqs.exe 1996 2,152 K 2,084 K Java™ Quick Starter Service Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf"
McciCMService.exe 1928 2,008 K 3,860 K mcci+McciCMService Alcatel-Lucent "C:\Program Files\Common Files\Motive\McciCMService.exe"
RaRegistry.exe 2080 1,904 K 3,396 K RalinkRegistryWriter Ralink Technology, Corp. "C:\Program Files\Ralink\Common\RaRegistry.exe"
svchost.exe 2116 2,700 K 4,752 K Generic Host Process for Win32 Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k imgsvc
avgemc.exe 2260 5,116 K 836 K AVG E-Mail Scanner AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgemc.exe"
avgcsrvx.exe 2420 3,148 K 4,480 K AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. /pipeName=79a79b77-2af0-4f2e-abbe-54d013dac188 /coreSdkOptions=0 /binaryPath="C:\Program Files\AVG\AVG9\"
iPodService.exe 4888 2,488 K 4,168 K iPodService Module (32-bit) Apple Inc. "C:\Program Files\iPod\bin\iPodService.exe"
alg.exe 5248 1,204 K 3,660 K Application Layer Gateway Service Microsoft Corporation C:\WINDOWS\System32\alg.exe
lsass.exe 832 4,224 K 1,676 K LSA Shell (Export Version) Microsoft Corporation C:\WINDOWS\system32\lsass.exe
avgchsvx.exe 1452 11.72 18,704 K 19,528 K AVG Cache Server AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgchsvx.exe"
avgrsx.exe 1460 1,572 K 552 K AVG Resident Shield Service AVG Technologies CZ, s.r.o. "C:\Program Files\AVG\AVG9\avgrsx.exe"
avgcsrvx.exe 1648 18,920 K 376 K AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. /pipeName=113e37fc-1055-4306-bcbe-fc652d789f43 /coreSdkOptions=30 /logConfFile="C:\Documents and Settings\All Users\Application Data\avg9\temp\c06fed05-73b7-4027-9115-36fc9e864fa2-5b4-oopp.tmp" /loggerName=AVG.RS.Core /binaryPath="C:\Program Files\AVG\AVG9\" /tempPath="C:\Documents and Settings\All Users\Application Data\avg9\temp\"
explorer.exe 136 23,424 K 20,440 K Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE
smax4pnp.exe 512 2,604 K 4,824 K SMax4PNP MFC Application Analog Devices, Inc. "C:\Program Files\Analog Devices\Core\smax4pnp.exe"
igfxpers.exe 528 692 K 2,952 K persistence Module Intel Corporation "C:\WINDOWS\system32\igfxpers.exe"
hkcmd.exe 552 716 K 2,940 K hkcmd Module Intel Corporation "C:\WINDOWS\system32\hkcmd.exe"
avgtray.exe 564 5,256 K 2,748 K AVG Tray Monitor AVG Technologies CZ, s.r.o. "C:\PROGRA~1\AVG\AVG9\avgtray.exe"
Directcd.exe 608 2,296 K 6,080 K DirectCD Application Roxio "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
jusched.exe 616 752 K 2,624 K Java™ Update Scheduler Sun Microsystems, Inc. "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
iTunesHelper.exe 636 9,360 K 14,256 K iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
McciTrayApp.exe 652 3,780 K 5,220 K mcci+McciTrayApp Alcatel-Lucent "C:\Program Files\ATT-SST\McciTrayApp.exe"
ctfmon.exe 696 972 K 4,040 K CTF Loader Microsoft Corporation "C:\WINDOWS\system32\ctfmon.exe"
RaUI.exe 1168 5,456 K 8,908 K RaUI MFC Application Ralink Technology, Corp. "C:\Program Files\Ralink\Common\RaUI.exe" -s
iexplore.exe 2384 189,448 K 20,576 K Internet Explorer Microsoft Corporation "C:\Program Files\Internet Explorer\iexplore.exe"
procexp.exe 4964 9,920 K 15,520 K Sysinternals Process

Attached Files



#3 Allan

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Posted 10 September 2011 - 04:15 PM

You need to describe the problem(s) you are having.

#4 dreamangel49801

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Posted 10 September 2011 - 04:17 PM

:wacko: thats how i feel ...
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run" "" "" ""
+ "AdaptecDirectCD" "DirectCD Application" "Roxio" "c:\program files\roxio\easy cd creator 5\directcd\directcd.exe"
+ "Adobe ARM" "Adobe Reader and Acrobat Manager" "Adobe Systems Incorporated" "c:\program files\common files\adobe\arm\1.0\adobearm.exe"
+ "Adobe Reader Speed Launcher" "Adobe Acrobat SpeedLauncher" "Adobe Systems Incorporated" "c:\program files\adobe\reader 9.0\reader\reader_sl.exe"
+ "ATT-SST_McciTrayApp" "mcci+McciTrayApp" "Alcatel-Lucent" "c:\program files\att-sst\mccitrayapp.exe"
+ "AVG9_TRAY" "AVG Tray Monitor" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgtray.exe"
+ "igfxhkcmd" "hkcmd Module" "Intel Corporation" "c:\windows\system32\hkcmd.exe"
+ "igfxpers" "persistence Module" "Intel Corporation" "c:\windows\system32\igfxpers.exe"
+ "igfxtray" "igfxTray Module" "Intel Corporation" "c:\windows\system32\igfxtray.exe"
+ "iTunesHelper" "iTunesHelper" "Apple Inc." "c:\program files\itunes\ituneshelper.exe"
+ "SoundMAXPnP" "SMax4PNP MFC Application" "Analog Devices, Inc." "c:\program files\analog devices\core\smax4pnp.exe"
+ "SunJavaUpdateSched" "Java™ Update Scheduler" "Sun Microsystems, Inc." "c:\program files\common files\java\java update\jusched.exe"
+ "UIUCU" "" "" "File not found: C:\DOCUME~1\Dell\LOCALS~1\Temp\UIUCU.EXE -CLEAN_UP -S"
"C:\Documents and Settings\All Users\Start Menu\Programs\Startup" "" "" ""
+ "Ralink Wireless Utility.lnk" "RaUI MFC Application" "Ralink Technology, Corp." "c:\program files\ralink\common\raui.exe"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" "" "" ""
+ "Address Book 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe"
+ "Microsoft Outlook Express 6" "Outlook Express Setup Library" "Microsoft Corporation" "c:\program files\outlook express\setup50.exe"
"HKLM\SOFTWARE\Classes\Protocols\Handler" "" "" ""
+ "linkscanner" "Safe Search pluggable protocol" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgpp.dll"
"HKCU\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components" "" "" ""
+ "0" "" "" "File not found: About:Home"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers" "" "" ""
+ "AVG9 Shell Extension" "AVG Shell Extension" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgse.dll"
+ "Yahoo! Mail" "Yahoo! Mail" "Yahoo! Inc." "c:\program files\yahoo!\common\ymmapi.dll"
"HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers" "" "" ""
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers" "" "" ""
+ "igfxcui" "igfxpph Module" "Intel Corporation" "c:\windows\system32\igfxpph.dll"
"HKLM\Software\Classes\Folder\Shellex\ColumnHandlers" "" "" ""
+ "PDF Shell Extension" "PDF Shell Extension" "Adobe Systems, Inc." "c:\program files\common files\adobe\acrobat\activex\pdfshell.dll"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers" "" "" ""
+ "AVG9 Shell Extension" "AVG Shell Extension" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgse.dll"
+ "MBAMShlExt" "Malwarebytes' Anti-Malware" "Malwarebytes Corporation" "c:\program files\malwarebytes' anti-malware\mbamext.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects" "" "" ""
+ "&Yahoo! Toolbar Helper" "Yahoo! Toolbar" "Yahoo! Inc." "c:\program files\yahoo!\companion\installs\cpn\yt.dll"
+ "Adobe PDF Link Helper" "Adobe PDF Helper for Internet Explorer" "Adobe Systems Incorporated" "c:\program files\common files\adobe\acrobat\activex\acroiehelpershim.dll"
+ "AVG Safe Search" "Safe Search for Internet Explorer" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgssie.dll"
+ "Java™ Plug-In 2 SSV Helper" "Java™ Platform SE binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\jp2ssv.dll"
+ "JQSIEStartDetectorImpl Class" "Java™ Quick Starter binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll"
+ "SingleInstance Class" "Yahoo! Single Instance for Mail" "Yahoo! Inc" "c:\program files\yahoo!\companion\installs\cpn\ytsingleinstance.dll"
"HKLM\Software\Microsoft\Internet Explorer\Toolbar" "" "" ""
+ "att.net Toolbar" "Yahoo! Toolbar" "Yahoo! Inc." "c:\program files\yahoo!\companion\installs\cpn\yt.dll"
"HKLM\Software\Microsoft\Internet Explorer\Extensions" "" "" ""
+ "Windows Messenger" "" "" "File not found: C:\Program Files\Messenger\msmsgs.exe"
"Task Scheduler" "" "" ""
+ "AppleSoftwareUpdate.job" "Apple Software Update" "Apple Inc." "c:\program files\apple software update\softwareupdate.exe"
+ "RealUpgradeLogonTaskS-1-5-21-1229272821-706699826-682003330-1003.job" "" "" "File not found: C:\Program Files\Real\RealUpgrade\realupgrade.exe /logoncheck"
+ "RealUpgradeScheduledTaskS-1-5-21-1229272821-706699826-682003330-1003.job" "" "" "File not found: C:\Program Files\Real\RealUpgrade\realupgrade.exe /scheduledcheck"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "Apple Mobile Device" "Provides the interface to Apple mobile devices." "Apple Inc." "c:\program files\common files\apple\mobile device support\applemobiledeviceservice.exe"
+ "avg9emc" "AVG E-Mail Scanner" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgemc.exe"
+ "avg9wd" "AVG Watchdog Service" "AVG Technologies CZ, s.r.o." "c:\program files\avg\avg9\avgwdsvc.exe"
+ "DataSvr" "Database Service" "Wave Systems Corp." "c:\program files\wave systems corp\common\dataserver.exe"
+ "iPod Service" "iPod hardware management services" "Apple Inc." "c:\program files\ipod\bin\ipodservice.exe"
+ "JavaQuickStarterService" "Prefetches JRE files for faster startup of Java applets and applications" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\jqs.exe"
+ "McciCMService" "mcci+McciCMService" "Alcatel-Lucent" "c:\program files\common files\motive\mccicmservice.exe"
+ "RalinkRegistryWriter" "RalinkRegistryWriter" "Ralink Technology, Corp." "c:\program files\ralink\common\raregistry.exe"
+ "srvBB8" "" "" "\\?\globalroot\device\harddiskvolume1\windows\temp\srvbb8.tmp"
+ "tcsd_win32.exe" "TCSD service for accessing TPM" "" "c:\program files\ntru cryptosystems\ntru hybrid tss v1.05\bin\tcsd_win32.exe"
+ "WMPNetworkSvc" "Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play" "Microsoft Corporation" "c:\program files\windows media player\wmpnetwk.exe"
"HKLM\System\CurrentControlSet\Services" "" "" ""
+ "ATIAVAIW" "ATI T200 Unified AVStream Driver" "ATI Technologies Inc." "c:\windows\system32\drivers\atinavt2.sys"
+ "ATNICm5" "NDIS 5.1 Driver (x86)" "Allied Telesis, Inc." "c:\windows\system32\drivers\atnicm51.sys"
+ "AvgLdx86" "AVG AVI Loader Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgldx86.sys"
+ "AvgMfx86" "AVG Resident Shield Minifilter Driver" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgmfx86.sys"
+ "AvgTdiX" "AVG Network connection watcher" "AVG Technologies CZ, s.r.o." "c:\windows\system32\drivers\avgtdix.sys"
+ "b57w2k" "Broadcom NetXtreme Gigabit Ethernet NDIS5.1 Driver." "Broadcom Corporation" "c:\windows\system32\drivers\b57xp32.sys"
+ "Cdr4_xp" "CDR4 CD and DVD Burning Helper Driver" "Roxio" "c:\windows\system32\drivers\cdr4_xp.sys"
+ "Cdralw2k" "CDRAL for Windows 2000 Kernel Driver" "Roxio" "c:\windows\system32\drivers\cdralw2k.sys"
+ "cdudf_xp" "CD-UDF NT Filesystem Driver" "Roxio" "c:\windows\system32\drivers\cdudf_xp.sys"
+ "cercsr6" "DELL CERC SATA1.5/6ch Miniport Driver" "Adaptec, Inc." "c:\windows\system32\drivers\cercsr6.sys"
+ "Changer" "" "" "File not found: C:\WINDOWS\System32\Drivers\Changer.sys"
+ "dvd_2K" "DVD-RAM AddOn Driver" "Roxio" "c:\windows\system32\drivers\dvd_2k.sys"
+ "GEARAspiWDM" "CD DVD Filter" "GEAR Software Inc." "c:\windows\system32\drivers\gearaspiwdm.sys"
+ "i2omgmt" "" "" "File not found: C:\WINDOWS\System32\Drivers\i2omgmt.sys"
+ "ialm" "Intel Graphics Miniport Driver" "Intel Corporation" "c:\windows\system32\drivers\ialmnt5.sys"
+ "lbrtfdc" "" "" "File not found: C:\WINDOWS\System32\Drivers\lbrtfdc.sys"
+ "mmc_2K" "CD-R/RW AddOn MMC Driver (W2K)" "Roxio" "c:\windows\system32\drivers\mmc_2k.sys"
+ "MREMP50" "PCAUSA NDIS 5.0 MPR Protocol Driver" "Printing Communications Assoc., Inc. (PCAUSA)" "c:\program files\common files\motive\mremp50.sys"
+ "MREMPR5" "" "" "File not found: C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS"
+ "MRENDIS5" "" "" "File not found: C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS"
+ "MRESP50" "PCAUSA NDIS 5.0 SPR Protocol Driver" "Printing Communications Assoc., Inc. (PCAUSA)" "c:\program files\common files\motive\mresp50.sys"
+ "pavboot" "Panda Boot Driver" "Panda Security, S.L." "c:\windows\system32\drivers\pavboot.sys"
+ "PCIDump" "" "" "File not found: C:\WINDOWS\System32\Drivers\PCIDump.sys"
+ "PCnet" "NDIS 5.0 driver" "AMD Inc." "c:\windows\system32\drivers\pcntpci5.sys"
+ "PDCOMP" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDCOMP.sys"
+ "PDFRAME" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDFRAME.sys"
+ "PDRELI" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDRELI.sys"
+ "PDRFRAME" "" "" "File not found: C:\WINDOWS\System32\Drivers\PDRFRAME.sys"
+ "Ptilink" "Direct Parallel Link Driver" "Parallel Technologies, Inc." "c:\windows\system32\drivers\ptilink.sys"
+ "pwd_2k" "Win2000 Framework for Packet Write Driver" "Roxio" "c:\windows\system32\drivers\pwd_2k.sys"
+ "RT80x86" "Ralink 802.11 Wireless Adapter Driver" "Ralink Technology, Corp." "c:\windows\system32\drivers\rt2860.sys"
+ "rtl8139" "Realtek RTL8139 NDIS 5.0 Driver" "Realtek Semiconductor Corporation" "c:\windows\system32\drivers\rtl8139.sys"
+ "Scutum50" "PCAUSA NDIS 5.0 SPR Protocol Driver" "Printing Communications Assoc., Inc. (PCAUSA)" "c:\windows\system32\drivers\scutum50.sys"
+ "Secdrv" "SafeDisc driver" "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K." "c:\windows\system32\drivers\secdrv.sys"
+ "senfilt" "Creative WDM Audio Driver" "Creative Technology Ltd." "c:\windows\system32\drivers\senfilt.sys"
+ "smwdm" "SoundMAX Integrated Digital Audio " "Analog Devices, Inc." "c:\windows\system32\drivers\smwdm.sys"
+ "stmtpm" "TPM Device Driver" "STMicroelectronics, INC" "c:\windows\system32\drivers\stm_tpm.sys"
+ "UdfReadr_xp" "CD-UDF NT Filesystem Reader Driver" "Roxio" "c:\windows\system32\drivers\udfreadr_xp.sys"
+ "WDICA" "" "" "File not found: C:\WINDOWS\System32\Drivers\WDICA.sys"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32" "" "" ""
+ "msacm.iac2" "IndeoŽ audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax"
+ "msacm.l3acm" "MPEG Layer-3 Audio Codec for MSACM" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codecx.acm"
+ "msacm.sl_anet" "Audio codec for MS ACM" "Sipro Lab Telecom Inc." "c:\windows\system32\sl_anet.acm"
+ "msacm.trspch" "DSP Group TrueSpeech™ Audio Codec for MSACM V3.50" "DSP GROUP, INC." "c:\windows\system32\tssoft32.acm"
+ "vidc.cvid" "CinepakŽ Codec" "Radius Inc." "c:\windows\system32\iccvid.dll"
+ "vidc.iv31" "" "" "c:\windows\system32\ir32_32.dll"
+ "vidc.iv32" "" "" "c:\windows\system32\ir32_32.dll"
+ "vidc.iv41" "Intel IndeoŽ Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "vidc.iv50" "Intel IndeoŽ video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "vidc.XVID" "" "" "c:\windows\system32\xvidvfw.dll"
"HKLM\Software\Classes\Filter" "" "" ""
+ "IndeoŽ video 4.4 Compression Filter" "Intel IndeoŽ Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
+ "IndeoŽ video 4.4 Decompression Filter" "Intel IndeoŽ Video 4.5" "Intel Corporation" "c:\windows\system32\ir41_32.ax"
"HKLM\Software\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance" "" "" ""
+ "9x8Resize" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "ACELP.net Audio Decoder" "ACELP.net Audio Decoder" "Sipro Lab Telecom Inc." "c:\windows\system32\acelpdec.ax"
+ "Allocator Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Bitmap" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Frame Eater" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "IndeoŽ audio software" "IndeoŽ audio software" "Intel Corporation" "c:\windows\system32\iac25_32.ax"
+ "IndeoŽ video 5.10 Compression Filter" "Intel IndeoŽ video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "IndeoŽ video 5.10 Decompression Filter" "Intel IndeoŽ video 5.10" "Intel Corporation" "c:\windows\system32\ir50_32.dll"
+ "MPEG Layer-3 Decoder" "MPEG Layer-3 Audio Decoder" "Fraunhofer Institut Integrierte Schaltungen IIS" "c:\windows\system32\l3codecx.ax"
+ "Record Queue" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "ShotDetect" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Stetch" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "TrueMotion 2.0 Decompressor" "TrueMotion 2.0 Decompressor" "The Duck Corporation" "c:\windows\system32\tm20dec.ax"
+ "WIA Stream Snapshot Filter" "WIA Stream Snapshot Filter" "MyCompanyName" "c:\windows\system32\wiasf.ax"
+ "WM VIH2 Fix" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Audio Analyzer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Black Frame Generator" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT DirectX Transform Wrapper" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT DV Extract Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT FormatConversion" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Import Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Interlacer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Log Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT MuxDeMux Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Sample Info Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Screen capture Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Switch Filter" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Virtual Renderer" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Virtual Source" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "WMT Volume" "Movie Maker Filters" "Microsoft Corporation" "c:\program files\movie maker\wmm2filt.dll"
+ "Xvid MPEG-4 Video Decoder" "" "" "c:\windows\system32\xvid.ax"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify" "" "" ""
+ "avgrsstarter" "AVG Resident Shield Starter" "AVG Technologies CZ, s.r.o." "c:\windows\system32\avgrsstx.dll"
+ "igfxcui" "igfxdev Module" "Intel Corporation" "c:\windows\system32\igfxdev.dll"
+ "TPSvc" "" "" "File not found: TPSvc.dll"

Attached Files



#5 Allan

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Posted 10 September 2011 - 04:27 PM

One more time. You need to tell us what the problem is.

#6 dreamangel49801

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Posted 10 September 2011 - 04:42 PM

sorry Alan thought I already had ... it wont let me install setup_av_ free antivirus for one keeps saying I timed out .... It freezes up alot when i go on the web and sometimes it takes like 3-5 mins before explorer even launches .. We have wireless on this computer and the mac upstairs..I dont know if i need to get rid of any other programs as i have already deleted real player because i dont really use it and a movie program I was gonna use to watch HOUSE online.. my task manager says i have 44 processes running and i dont know if thats alot? I just feel that its running ALOT slower and its frustrating to have it freeze up ... hope that helps some ..??

#7 dreamangel49801

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Posted 10 September 2011 - 04:44 PM

* also when i go to the red x to close explorer alot of times it wont close and i have to go to task manager to close it and when i go to turn off the computer i wait for almost 10 mins and it still hasnt went off so i have to shut it off at the tower...

#8 Allan

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Posted 10 September 2011 - 04:53 PM

So you've been running without an anti virus app? Have you posted in our Am I Infected forum? If not, I suggest you do that and let them check to see if your system is infected with malware.

#9 dreamangel49801

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Posted 10 September 2011 - 05:07 PM

no i have been running with AVG AND IT DID SAY sorry caps it did say that it found something called exploit blackhole but wouldnt get rid of whatever it was ...do i need to repost all the same info into another forum?

#10 Allan

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Posted 10 September 2011 - 05:13 PM

Your system is probably infected and that's the cause of your problems. Sit tight and I'll ask a moderator to move this to the appropriate forum (OR - he may ask you to start a new thread there - either way, please wait for a response).

#11 dreamangel49801

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Posted 10 September 2011 - 05:32 PM

ok Alan and tyvm ..that old timer tool thing that deletes temp files really helped me out alot it helped speed the computer up some ..

#12 dreamangel49801

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Posted 10 September 2011 - 07:17 PM

can anyone offer any help with this or no? i guess i just wait ...

#13 .X.

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Posted 10 September 2011 - 09:55 PM

The first thing I would do is secure your computer. You are running applications that have serious security holes. The vendors have provided patches for them. From a quick glance at your installed program list I note these...

Adobe Flash Player 10 ActiveX (Version: 10.3.181.16)
Adobe Flash Player 10 Plugin (Version: 10.0.42.34)
Adobe Reader 9.4.2 (Version: 9.4.2)
Java 6 Update 21 (Version: 6.0.210)
Java 6 Update 4 (Version: 1.6.0.40)
QuickTime (Version: 7.69.80.9)
VideoLAN VLC media player 0.8.6f (Version: 0.8.6f)


Please update the above applications to the latest version. I'm not sure why you have Java 6 update 21 and 4. You should only have one Java 6 and it should be version Version 6 Update 27.



#14 dreamangel49801

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Posted 11 September 2011 - 01:36 PM

ummm ok Mr x i will update the java to what u say...am i supposed to delete the others after? and will all of that be part of the problems in why the computer is freezing up? cause its still doing that

#15 dreamangel49801

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Posted 11 September 2011 - 01:54 PM

i tried downloading the java update you said i needed and it did the same thing it does when i try to download avs anti virus ..halfway thru the upload it stops and says cannot download because operation timed out ..this is very frustrating .. :(




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