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Puter won't let me downloan flash player


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6 replies to this topic

#1 dianeclark

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Posted 10 September 2011 - 02:46 PM

I have been having problems getting pages to fully load. Specifically: Facebook, Pogo & Yahoo Mail and Yahoo Games. Uninstalled Adobe Flash and tried to download anew. Unable to download, no error messages.Any advice is greatly appreciated. OS: Windows XP Browser: IE7

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#2 computerxpds

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Posted 10 September 2011 - 02:49 PM

Hello,

Do you have any anti virus software installed? If you do what is it? Also when was the last time you ran a scan with it? Try a different web browser such as google chrome. :)
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#3 dianeclark

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Posted 10 September 2011 - 03:02 PM

I've just got Avast! (free version) and VirusScan On-Access Scan (it loads up automatically). I disabled them both (avast for 10 min, the other completely) before I tried re-downloading. How do I download a different browser?

#4 computerxpds

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Posted 10 September 2011 - 03:03 PM

I didn't want you to disable them, when was the last time you did a scan with one or both of them? To try a different browser go here: http://www.google.com/chrome
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#5 dianeclark

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Posted 10 September 2011 - 03:19 PM

Oh, I disabled them prior to my post,when I tried my 1st download. Tried downloading Google Chrome. Seems I can't download ANYTHING. Ran Avast scan, no infected files.

#6 computerxpds

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Posted 10 September 2011 - 03:27 PM

Ok I'm going to get a malware expert to take a quick look at this post just to be safe.
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#7 hamluis

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Posted 10 September 2011 - 07:19 PM

You mention two AV programs installed/running.

This often causes system problems, I suggest that you uninstall one permanently...update and run a system scan with the one you decide to keep.

Louis




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