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Another one suffering from the Google redirect


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5 replies to this topic

#1 Arcitecht

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Posted 10 September 2011 - 10:16 AM

Hello, found this site just now, hope you can help me with this. I've gotten the google redirect virus, and I also cant seem to even get a scan going. Google and yahoo are the only ones redirecting afaik, I have been able to use duckduckgo. And, I have tried both FF (my usual browser) and Chrome.

I have been using Microsoft Security Essentials, and yesterday I suddenly got a warning that it had been shut off. I cant get it restarted (error 0x80070005 when I try to start MSE). I also tried Avast, to no avail. I used the full uninstaller, and reinstalled a couple times, and it still would not start, much like MSE.

I also tried Kapersky, started a scan, and then its like it disappeared, cant get it running.

I have tried all this in normal, as well as safe mode w/ networking. I am running Vista 32 bit.

So now, after reading a bit, it seems I am going to have to have someone help me kill it manually, correct?

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#2 ranget

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Posted 10 September 2011 - 10:26 AM

First i would like you to

Boot in safeMode with netwoking

Download + update + Full scan Using MalwareByte antimalware

Download + update + Full scan Using Super Anti spyware

Download + use express scan Using Drweb Cureit


Report Back with Logs
and tell me how is the Computer is doing

Edited by ranget, 10 September 2011 - 10:32 AM.

A big thanks to Dider Stevens

sorry for not being around

 


#3 Arcitecht

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Posted 10 September 2011 - 11:04 AM

Thanks for the quick reply!
I saw your first reply and went ahead and ran Hitman, but when I refreshed I see you've changed it.
Here's the log from Hitman, seems to have found a bunch of Trojans and Malware, and a Rootkit
1
2

As for the Malwarebytes and Super Anti Spyware. Tried those, they just stop, after scanning for a little bit. Malwarebytes says I do not have the correct permissions to launch it (even using Run as Admin).

And with Drweb Cureit, I get a "phluhXP.exe has stopped working" error, then this message.

---------------------------

---------------------------
WARNING! Viruses have been detected during the scanning (RC=255).



The Quarantine location is C:\Users\dane\DoctorWeb\Quarantine\

The Log file location is C:\Users\dane\DoctorWeb\CureIt.log



It is strongly recommended to perform a Complete scan of your system if it hasn't been performed during scanning.

You can customize the response of Dr.Web CureIt! to detection of viruses in the scanner window (Settings -> Change settings).



In future for ultimate AV-protection use

a fully-functional version of Dr.Web anti-Virus for Windows.



You can find answers to the most frequent questions at our web-site.

Open the FAQ page now?
---------------------------
OK Cancel
---------------------------



However, when I try to find the log, there is no DoctorWeb folder in my Users directory.

Edited by Arcitecht, 10 September 2011 - 11:22 AM.


#4 ranget

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Posted 11 September 2011 - 01:05 PM

Did you do the scanning in SafeMode with networking ?

if not do the same steps in the first Post

First i would like you to

Boot in safeMode with netwoking

Download + update + Full scan Using MalwareByte antimalware

Download + update + Full scan Using Super Anti spyware

Download + use express scan Using Drweb Cureit


Report Back with Logs
and tell me how is the Computer is doing




BTW here's the Log file Location "C:\Users\dane\DoctorWeb\CureIt.log"
you can just copy paste this section in your windows explorer "C:\Users\dane\DoctorWeb\"

A big thanks to Dider Stevens

sorry for not being around

 


#5 Arcitecht

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Posted 11 September 2011 - 06:31 PM

Yes, I tried all that in safe mode with networking many times, wasnt able to get those programs to work. It seems I have the ZeroAccess rootkit. Here is the new topic I started.

I will look for that Drweb cureit log. ATM Im running off an Ubuntu live CD, for security, and to see if I can get rid of it thru linux. Thanks for the help so far

#6 Orange Blossom

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Posted 11 September 2011 - 09:38 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic418436.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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