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Still Infected after Rootkit removal??


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#1 ChinaWife

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Posted 10 September 2011 - 06:46 AM

Hello people, the wifes XP box was infected, all the usual problems NOD32 disabled etc.

Spybot found and removed 5 infections and trend House call found 3 rootkit entries, which it removed, but the box is still making the "clicking noises that raised my suspicions in the first place. (the "click" sound windows uses as an audio feedback when you click on something).

I am reasonably good at keeping my own PC clean, but I dont read Chinese and she is almost computer illiterate, so I worry about making any changes or removing programs when only Chinese descriptions are available.

Any help received with gratitude.

Hijsckthis log follows; I hope someone knows which of these Chinese programs are legitimate.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:23:25, on 2011-9-10
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\360\360safe\deepscan\zhudongfangyu.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\360\360safe\safemon\360Tray.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
d:\ÎÒµÄÎĵµ\QQ2010\QQ\Bin\QQ.exe
d:\ÎÒµÄÎĵµ\QQ2010\QQ\Bin\TXPlatform.exe
C:\Program Files\Lingoes\Translator2\Lingoes.exe
C:\Program Files\PPLive\PPTV\PPLive.exe
C:\Program Files\Common Files\PPLiveNetwork\PPAP.exe
D:\Ian\HijackThis.exe
C:\Program Files\360\360se3\360se.exe
C:\Program Files\360\360se3\SafeCentral\urlproc.exe
C:\Documents and Settings\Administrator\Application Data\360Notify\Bin\360seNotify.exe
C:\Program Files\360\360se3\360se.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: XunleiBHO - {889D2FEB-5411-4565-8998-1DD2C5261283} - (no file)
O2 - BHO: Windows Live µÇ¼°ïÖú³ÌÐò - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [360Safetray] "C:\Program Files\360\360safe\safemon\360Tray.exe" /start
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\EsetAct\essact.exe" -waitservice
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [PPAP] "C:\Program Files\Common Files\PPLiveNetwork\PPAP.EXE" -background
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: µ¼³öµ½ Microsoft Excel(&X) - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Ìí¼ÓΪ°¢ÀïÍúÍú±íÇé - C:\Program Files\AliWangWang\7.00.01C\AddNewEmotion.htm
O9 - Extra button: ·¢ËÍÖÁ OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: ·¢ËÍÖÁ OneNote(amp;E) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPTV\PPLive.exe
O9 - Extra 'Tools' menuitem: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPTV\PPLive.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {05F5F404-7C24-4B39-B5CC-340CEDEB9C0D} - http://ctc.qzs.qq.com/qzone/client/photo/pages/QQPhotoDrawEx.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{89C83323-68E0-48B0-A7CB-E42AAA42440F}: NameServer = 202.103.224.68,202.103.225.68
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: KuGoo - {6AC4FBC7-AA38-45EC-9634-D6D20B679EFC} - C:\WINDOWS\system32\KuGoo3DownXControl.ocx
O18 - Protocol: KuGoo3 - {6AC4FBC7-AA38-45EC-9634-D6D20B679EFC} - C:\WINDOWS\system32\KuGoo3DownXControl.ocx
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\skype\Phone\Skype4COM.dll
O22 - SharedTaskScheduler: Browseui Ô¤¼ÓÔسÌÐò - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: ×é¼þÀà±ð»º´æ³ÌÐò - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Unknown owner - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe (file missing)
O23 - Service: Ö÷¶¯·ÀÓù (ZhuDongFangYu) - 360.cn - C:\Program Files\360\360safe\deepscan\zhudongfangyu.exe

--
End of file - 6505 bytes

Edited by Budapest, 10 September 2011 - 04:17 PM.
Moved from AII ~Budapest


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#2 ChinaWife

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Posted 11 September 2011 - 11:59 AM

Ok, I got gored waiting and managed to get Malwarebytes to install and ran a scan in safe mode; it came up with lots of stuff, including 2 Chinese language programs that it said were infected..
I deleted the files that had a named trojan, rather than just a "generic" title, which made little difference; I still couldnt uninstall NOD or update any av programs.

I finally, ran all the nod32 files through the Spybot shredder in safe mode, which stopped that in it's tracks; and managed to remove the 2 Chinese programs (labelled 360); this then allowed me to install and update Avast! without the PC locking up.

I still have one file in the NOD32 folder I cannot remove, even in safe mode, and an "ADS" (?) stream coming from the "E" drive which I suspect shouldnt be there that I detected with the scanner in Hijackthis.

Any words of wisdom?? I would have thought any legitimate data stream would becoming from the "C" drive and the rootkit I discovered first was located on the "D" drive.

I will post a fresh HJT log tomorrow, it is 1am here, and I want to go to bed!!

#3 HelpBot

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Posted 17 September 2011 - 06:50 AM

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