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System Protection/redirect virus


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6 replies to this topic

#1 Rsredmage

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Posted 10 September 2011 - 02:05 AM

I have (possibly had if combofix worked correctly) the "System Protection" virus along with it's best friend a search engine redirect virus.
Tried-
-Step by step guide, TDSSKiller, RKill, and Malwarebyte as outlined here http://www.bleepingcomputer.com/virus-removal/remove-security-protection
-AVG and another scanner that I can't remember (has a doctor as a symbol)
-Deleting the host lines through notepad
-Restore prior to infected date
All of them failed miserably, especially the TDSSKiller (didn't find anything). Malwarebyte claimed it deleted about 30 files, however I was still being redirected and Deploymentupdate.exe continues to pop up the processes tab in my task manager. When I force quit the Deploymentupdate, my computer runs a bit more smooth.

I finally decided to run Combofix (no I do not have a mentor/guide) and so far no redirecting but that "Deploymentupdate.exe" still pops up!

I have attached a log. I appreciate any advice!

-Nate

Attached Files


Edited by Rsredmage, 10 September 2011 - 03:13 PM.


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#2 HelpBot

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Posted 17 September 2011 - 02:10 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

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#3 Rsredmage

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Posted 21 September 2011 - 06:00 PM

1) No change, still having redirection issues.
2) I have attached DDS, I ran the gmer and when it completed I saved the log as instructed but nothing saved to the log, it was completely blank.
3) I do not have my original disc

Attached Files

  • Attached File  DDS.txt   15.62KB   2 downloads


#4 pwgib

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Posted 22 September 2011 - 07:58 AM

Hello Rsredmage,

I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy and as you can see the logs we ask for are very extensive and take a lot of time to investigate.

Please subscribe to this topic.

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Make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box. Do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.

If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.

Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7

Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.

Please read carefully all directions and instructions. If you are instructed to save a tool to the desktop please save it to the desktop. If you have since resolved the original problem you were having, we would appreciate you letting us know.

I'll be back with instructions after investigating your logs.



Thanks!!
PW

#5 pwgib

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Posted 22 September 2011 - 10:13 AM

Hi Rsredmage,

When you ran DDS there should have been two logs generated. DDS.txt and Attach.txt. Please post the Attach.txt log. No need to Zip it. :thumbup2:


Step 1.

Please download SystemLook from the link below and save it to your Desktop.

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :file
    C:\Users\Nate\AppData\Local\Deployment\DeploymentUpdate\Deploymentupdt32.exe
    
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt


Step 2.

  • Click on this link--> virustotal
  • Click the browse button. Copy and paste the following lines in the open box, then click Send File after pasting one line. You will only be able to have one file scanned at a time.


c:\windows\SysWow64\wscui32.dll



If the file has been analyzed before, click the Reanalyse File Now button. <-----Important

Please copy and paste the results of the scan in your next post.


Step 3.

Please rerun MBAM that appears to already be installed on your computer.

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
    • Update Malwarebytes' Anti-Malware <--- Important!!
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.



In your next reply please include the following:

Attach.txt log
SystemLook log
VirusTotal results
MBAM log



Thanks!!

Edited by pwgib, 22 September 2011 - 10:14 AM.

PW

#6 pwgib

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Posted 27 September 2011 - 11:15 AM

Hi Rsredmage,

Do you still need assistance?
PW

#7 pwgib

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Posted 01 October 2011 - 07:23 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
PW




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