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Laptop screen goes dark


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#1 hammy106

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Posted 09 September 2011 - 08:27 PM

OK so this started happening to me last week but it's gotten progressively worse. When I shut my laptop down then come back to use it the screen goes black, now it doesn't just go fully black, more like dark because you can still make out the desktop screen if you shine a light at it. I've did a bit of searching and it seems it might be the blacklight in the lcd screen? Just thought I'd ask here to see if there is anything else that might be the problem.

Thanks

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#2 MrBruce1959

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Posted 09 September 2011 - 08:43 PM

Hello and welcome to Bleeping Computer.

Can you please post the make and model number for us?

Or you could do the following:

How To Publish a Snapshot using Speccy


Guide Overview

The purpose of this guide is to teach you how to post your computer's specifications to the forum with minimal effort on your part. This is often helpful when troubleshooting problems, and the person helping you needs to see the details of your computer's hardware.

Tools Needed
  • Speccy - First, you will need a program called Speccy. According to Piriform: "Speccy is an advanced system information tool for your PC." This is a very useful utility that every PC user should have in their arsenal.

Instructions
  • Go to Piriform's website, and click the big Posted Image button.

    Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.

    You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
  • After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
  • Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
    Posted Image

    Now, at the top, click File > Publish Snapshot

    You will see the following prompt:
    Posted Image

    Click Yes > then Copy to Clipboard

    Posted Image

    Now, once you are back in the forum topic you are posting in, click the Posted Image button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Now we'll have an idea what system we are looking to assist you with.

Bruce.
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#3 hammy106

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Posted 11 September 2011 - 11:26 AM

Sorry, Im out of town at the moment so don't have the laptop on hand but the make and model is Emachines E525.

#4 MrBruce1959

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Posted 11 September 2011 - 09:37 PM

Let me know when you are back, I hope your time out of town is for a happy related reason.

Take care...
Bruce.
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#5 hammy106

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Posted 14 September 2011 - 10:41 AM

Thanks Bruce, just in Dublin for work, back home now.

Hope this helps:

Posted Image

#6 hammy106

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Posted 15 September 2011 - 11:56 AM

Well I was getting lucky yesterday as it was working fine but now it seems to have totally gone. It's permanently dark now. Laptop is only 2 years old.




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