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Infected with ? and Google redirects


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12 replies to this topic

#1 zippyshorts

zippyshorts

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  • 17 posts
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  •  
  • Gender:Female
  • Local time:09:46 PM

Posted 09 September 2011 - 06:34 PM

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Julianna Marie at 13:49:10 on 2011-09-09
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1526.621 [GMT -4:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Windstream_BCUC\McciTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\internet explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = 687474703a2f2f7777772e676f6f676c652e636f6d2f
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common

files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: FGCatchUrl: {2f364306-aa45-47b5-9f9d-39a8b94e7ef7} - c:\program files\flashget\jccatch.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google

toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program

files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: FlashGet GetFlash Class: {f156768e-81ef-470c-9057-481ba8380dba} - c:\program files\flashget\getflash.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [TPSMain] TPSMain.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [Windstream_BCUC_McciTrayApp] "c:\program files\windstream_bcuc\McciTrayApp.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\launch~1.lnk -

c:\windows\installer\{d8e363a7-88b7-446d-b2c0-e26ce4dc8e54}\_2cd672ae.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security

scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: &Download All with FlashGet - c:\program files\flashget\jc_all.htm
IE: &Download with FlashGet - c:\program files\flashget\jc_link.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - c:\program files\flashget\FlashGet.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} -

c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://help.bellsouth.net/sdccommon/download/tgctlcm.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} -

hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -

hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1198248217937
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} -

hxxp://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371420.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} -

hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
TCP: DhcpNameServer = 68.87.74.166 68.87.68.166
TCP: Interfaces\{D2A7F3DB-679A-40B9-A178-59C299C1EE8E} : DhcpNameServer = 68.87.74.166 68.87.68.166
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks

shared\platform\puresp4.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-1-13 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-1-13 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-1-13 243152]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-8-25 308136]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2008-8-25 41272]
S3 IO_Memory;IO_Memory;\??\c:\sysprep\drivers\ioport.sys --> c:\sysprep\drivers\ioport.sys [?]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security

scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2009-6-18 17408]
S3 SVRPEDRV;SVRPEDRV;\??\c:\sysprep\pedrv.sys --> c:\sysprep\PEDrv.sys [?]
.
=============== Created Last 30 ================
.
2011-09-09 16:17:32 12872 ----a-w- c:\windows\system32\bootdelete.exe
2011-09-09 13:14:14 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-09-09 13:14:13 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-09-09 13:13:32 -------- d-----w- c:\documents and settings\all users\application data\Hitman Pro
2011-09-09 12:07:58 1932256 ----a-w- C:\FixTDSS.exe
2011-09-07 23:11:17 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-09-07 23:11:17 -------- d-----w- c:\windows\system32\wbem\Repository
2011-09-07 23:10:50 -------- d-----w- c:\program files\McAfee Security Scan
2011-09-07 23:10:50 -------- d-----w- c:\documents and settings\all users\application data\McAfee Security

Scan
2011-09-07 23:10:43 -------- d-----w- c:\program files\Magic Tea
2011-09-07 23:10:39 -------- d-----w- c:\program files\Audacity
2011-09-03 10:17:37 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
2011-08-29 21:21:47 -------- d-----w- c:\documents and settings\julianna marie\application data\Barnes &

Noble
2011-08-29 21:21:41 -------- d-----w- c:\program files\Barnes & Noble
2011-08-16 12:49:42 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-16 12:49:14 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
.
==================== Find3M ====================
.
2011-09-03 10:17:37 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-06 23:52:42 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52:42 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45:58 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45:57 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-06-21 18:45:57 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45:57 17408 ----a-w- c:\windows\system32\corpol.dll
2011-06-21 11:47:20 389120 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2007-07-15 22:57:20 774144 ----a-w- c:\program files\RngInterstitial.dll
.
============= FINISH: 13:50:47.06 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:46 PM

Posted 10 September 2011 - 01:54 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 zippyshorts

zippyshorts
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:09:46 PM

Posted 10 September 2011 - 11:45 AM

Gringo:
Here's the combofix log. I haven't tried any other operations yet on the computer. ie. google search
tx




ComboFix 11-09-10.02 - Julianna Marie 09/10/2011 12:12:20.4.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1526.791 [GMT -4:00]
Running from: c:\documents and settings\Julianna Marie\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\ehshell.exe.a87fcbb.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.17e5e154.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.269f8317.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.86175743.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.935cd69c.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.a947503a.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.c6ac0d4f.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.cb6c347c.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\ngen.exe.2c05686e.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\RegAsm.exe.ca35bcc8.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\SL12.tmp.a36f932a.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\SL15.tmp.6f34b02d.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\SL47.tmp.399291ec.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\SLBE.tmp.6a051d6c.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\SLDA.tmp.86ac63e6.ini
c:\documents and settings\Administrator\Local Settings\Application Data\ApplicationHistory\SLE0.tmp.9c9a95f4.ini
c:\documents and settings\Administrator\WINDOWS
c:\documents and settings\Default User\WINDOWS
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\ConfigWizards.exe.7492e342.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\ehExtHost.exe.fa7bea74.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\ehExtHost.exe.fa7bea74.ini.inuse
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\ehshell.exe.a87fcbb.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.17e5e154.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.269f8317.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.86175743.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.935cd69c.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.a947503a.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.c6ac0d4f.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\MCInstaller.exe.cb6c347c.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\ngen.exe.2c05686e.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\onplay.exe.6176e337.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\RegAsm.exe.ca35bcc8.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\SL12.tmp.a36f932a.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\SL15.tmp.6f34b02d.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\SL168.tmp.8dedd137.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\SL47.tmp.399291ec.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\SLBE.tmp.6a051d6c.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\SLDA.tmp.86ac63e6.ini
c:\documents and settings\Julianna Marie\Local Settings\Application Data\ApplicationHistory\SLE0.tmp.9c9a95f4.ini
c:\documents and settings\Julianna Marie\Recent\Documentation.url
c:\documents and settings\Julianna Marie\Recent\Thumbs.db
c:\documents and settings\Julianna Marie\Recent\VideoLAN Website.url
c:\documents and settings\Julianna Marie\WINDOWS
c:\windows\system32\config\systemprofile\WINDOWS
c:\windows\system32\Thumbs.db
.
.
((((((((((((((((((((((((( Files Created from 2011-08-10 to 2011-09-10 )))))))))))))))))))))))))))))))
.
.
2011-09-09 16:17 . 2011-09-09 16:17 12872 ----a-w- c:\windows\system32\bootdelete.exe
2011-09-09 13:14 . 2011-09-09 13:25 23624 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-09-09 13:14 . 2011-09-09 13:14 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-09-09 13:13 . 2011-09-09 13:22 -------- d-----w- c:\documents and settings\All Users\Application Data\Hitman Pro
2011-09-09 12:07 . 2011-09-09 12:07 1932256 ----a-w- C:\FixTDSS.exe
2011-09-07 23:11 . 2011-09-07 23:11 -------- d-----w- c:\windows\system32\wbem\Repository
2011-09-07 23:10 . 2011-09-07 23:10 -------- d-----w- c:\program files\Magic Tea
2011-09-07 23:10 . 2011-09-07 23:10 -------- d-----w- c:\program files\Audacity
2011-09-03 10:17 . 2011-09-03 10:17 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
2011-08-29 21:21 . 2011-08-29 21:21 -------- d-----w- c:\documents and settings\Julianna Marie\Application Data\Barnes & Noble
2011-08-29 21:21 . 2011-08-29 21:21 -------- d-----w- c:\program files\Barnes & Noble
2011-08-16 12:49 . 2011-06-24 14:10 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-16 12:49 . 2011-07-08 14:02 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
2011-08-11 19:45 . 2011-08-11 19:45 -------- d-----w- c:\program files\Common Files\Adobe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-03 10:17 . 2006-02-15 14:02 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29 . 2006-02-15 14:03 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02 . 2006-02-15 14:03 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-07-06 23:52 . 2008-08-25 12:21 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-07-06 23:52 . 2008-08-25 12:21 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-24 14:10 . 2006-02-15 15:34 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45 . 2006-02-15 14:04 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45 . 2006-02-15 14:02 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45 . 2006-02-15 14:02 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-06-21 18:45 . 2006-02-15 14:02 17408 ----a-w- c:\windows\system32\corpol.dll
2011-06-21 11:47 . 2006-02-15 14:02 389120 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44 . 2006-02-15 14:04 293376 ----a-w- c:\windows\system32\winsrv.dll
2007-07-15 22:57 . 2007-07-15 22:57 774144 ----a-w- c:\program files\RngInterstitial.dll
.
.
((((((((((((((((((((((((((((((((((((((((((((( AWF ))))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TFncKy"="TFncKy.exe" [N/A]
"TDispVol"="TDispVol.exe" [2005-03-11 73728]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"AGRSMMSG"="AGRSMMSG.exe" [2005-10-15 88203]
"TPSMain"="TPSMain.exe" [2005-06-01 282624]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2011-03-26 2071904]
"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2010-01-14 122880]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2006-08-02 802816]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-08-02 696320]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-07-10 202256]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2008-05-16 648504]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2008-05-21 451896]
"Windstream_BCUC_McciTrayApp"="c:\program files\Windstream_BCUC\McciTrayApp.exe" [2011-07-05 1742336]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-06-08 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [N/A]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
LaunchU3.exe.lnk - c:\windows\Installer\{D8E363A7-88B7-446D-B2C0-E26CE4DC8E54}\_2cd672ae.exe [2010-4-19 1078]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-2-15 155648]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-08-25 22:33 12536 ----a-w- c:\windows\system32\avgrsstx.dll
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup
.
[HKLM\~\startupfolder\C:^Documents and Settings^Julianna Marie^Start Menu^Programs^Startup^Microsoft Office OneNote 2003 Quick Launch.lnk]
path=c:\documents and settings\Julianna Marie\Start Menu\Programs\Startup\Microsoft Office OneNote 2003 Quick Launch.lnk
backup=c:\windows\pss\Microsoft Office OneNote 2003 Quick Launch.lnkStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-03-30 04:59 937920 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2011-06-08 04:02 37296 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2009-08-13 20:51 177440 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Quick Search Box]
2010-01-14 13:34 122880 ----a-w- c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-12-13 22:16 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSKDetectorExe]
2006-11-07 22:49 1121280 ----a-w- c:\program files\McAfee\SpamKiller\MSKDetct.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-11-29 22:38 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-08-07 01:54 149280 ----a-w- c:\program files\Java\jre6\bin\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2009-07-22 23:57 39408 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Uniblue RegistryBooster 2009]
c:\program files\Uniblue\RegistryBooster\RegistryBooster.exe [N/A]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe [N/A]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\AVG\\AVG9\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG9\\avgupd.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Everything\\Everything.exe"=
"c:\\Program Files\\FlashGet\\flashget.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\Real\\realplayer\\realplay.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
"c:\\WINDOWS\\system32\\mmc.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:*:Disabled:@xpsp2res.dll,-22009
"67:UDP"= 67:UDP:DHCP Discovery Service
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundTimestampRequest"= 1 (0x1)
"AllowInboundMaskRequest"= 1 (0x1)
"AllowInboundRouterRequest"= 1 (0x1)
"AllowOutboundDestinationUnreachable"= 1 (0x1)
"AllowOutboundSourceQuench"= 1 (0x1)
"AllowOutboundParameterProblem"= 1 (0x1)
"AllowOutboundTimeExceeded"= 1 (0x1)
"AllowRedirect"= 1 (0x1)
"AllowOutboundPacketTooBig"= 1 (0x1)
.
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [1/13/2010 6:53 PM 216400]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [1/13/2010 6:53 PM 243152]
R2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [8/25/2010 6:33 PM 308136]
S3 IO_Memory;IO_Memory;\??\c:\sysprep\Drivers\ioport.sys --> c:\sysprep\Drivers\ioport.sys [?]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [6/18/2009 7:08 AM 17408]
S3 SVRPEDRV;SVRPEDRV;\??\c:\sysprep\PEDrv.sys --> c:\sysprep\PEDrv.sys [?]
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-10 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-472883230-520863702-144461068-1005.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-06-03 07:02]
.
2011-09-07 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-472883230-520863702-144461068-1005.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2010-06-03 07:02]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = 687474703a2f2f7777772e676f6f676c652e636f6d2f
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &Download All with FlashGet - c:\program files\FlashGet\jc_all.htm
IE: &Download with FlashGet - c:\program files\FlashGet\jc_link.htm
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
TCP: DhcpNameServer = 68.87.74.166 68.87.68.166
DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} - hxxp://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371420.cab
.
- - - - ORPHANS REMOVED - - - -
.
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-10 12:33
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-09-10 12:38:55
ComboFix-quarantined-files.txt 2011-09-10 16:38
.
Pre-Run: 22,048,653,312 bytes free
Post-Run: 27,925,188,608 bytes free
.
- - End Of File - - 271A00B4048404C0660E0AE5804F49C8

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:46 PM

Posted 10 September 2011 - 02:58 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.5

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 zippyshorts

zippyshorts
  • Topic Starter

  • Members
  • 17 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:09:46 PM

Posted 10 September 2011 - 06:37 PM

Malwarebytes' Anti-Malware 1.51.1.1800
www.malwarebytes.org

Database version: 7692

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

9/10/2011 7:13:48 PM
mbam-log-2011-09-10 (19-13-48).txt

Scan type: Quick scan
Objects scanned: 183571
Time elapsed: 16 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:28:52 PM, on 9/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17099)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Windstream_BCUC\McciTrayApp.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [Windstream_BCUC_McciTrayApp] "C:\Program Files\Windstream_BCUC\McciTrayApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - Global Startup: LaunchU3.exe.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/download/tgctlcm.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1198248217937
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner371420.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--
End of file - 11575 bytes

#6 zippyshorts

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Posted 10 September 2011 - 06:40 PM

Computer already running better Gringo, above are the MBAM log and report from Hijackthis.
Thanks,
so far so good.
zippy

#7 gringo_pr

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Posted 10 September 2011 - 08:33 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
      O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
      O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
      O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
      O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#8 zippyshorts

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Posted 11 September 2011 - 01:50 PM

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17099 (vista_gdr.110617-1500)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=9ff32d17f4169846a3463e752c28052a
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-09-11 06:34:27
# local_time=2011-09-11 02:34:27 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777191 100 0 52244505 52244505 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=157880
# found=0
# cleaned=0
# scan_time=15606

#9 zippyshorts

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Posted 11 September 2011 - 05:09 PM

Gringo,
here's the ESET log. Computer seems to be ok. Startup seems kinda slow?? otherwise, no more google redirect as far as I can see so far.
Thanks,
zippy

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=7.00.6000.17099 (vista_gdr.110617-1500)
# OnlineScanner.ocx=1.0.0.6528
# api_version=3.0.2
# EOSSerial=9ff32d17f4169846a3463e752c28052a
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-09-11 06:34:27
# local_time=2011-09-11 02:34:27 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1024 16777191 100 0 52244505 52244505 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=157880
# found=0
# cleaned=0
# scan_time=15606

#10 gringo_pr

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Posted 11 September 2011 - 06:52 PM

Hello

please run this tool and see if it helps any



Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 zippyshorts

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Posted 12 September 2011 - 07:05 AM

Gringo,
Thanks so much, I've completed the above and appreciate your help in resolving my issue!
Love bleeping computer! sent a donation your way
thanks,
zippy

#12 gringo_pr

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Posted 12 September 2011 - 08:14 AM

thank you and you are most welcome



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 gringo_pr

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Posted 15 September 2011 - 03:52 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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