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Another Google redirect virus


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#1 ej2020

ej2020

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  • 9 posts
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  • Local time:10:54 AM

Posted 09 September 2011 - 10:48 AM

Hello Everyone,

My computer recently became infected with some type of virus.. I have tried Microsoft Security Essentials and Malwarebytes. I ended up using Combofix, which I will post my log below. Google searches redirect to misc. websites, internet closes soon after I open it, and I also hear random ad sound clips even when internet explorer is closed. I just removed an older version of Adobe reader and updated Java.

Thank you in advance!



ComboFix 11-09-09.03 - Emily 09/06/2011 9:00.2.2 - x86
Microsoft Windows 7 Starter 6.1.7600.0.1252.1.1033.18.1012.405 [GMT -5:00]
Running from: c:\users\Emily\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-08-06 to 2011-09-06 )))))))))))))))))))))))))))))))
.
.
2011-09-05 05:03 . 2011-09-05 05:03 -------- d-----w- c:\programdata\Recovery
2011-09-05 01:21 . 2011-07-07 00:52 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-04 22:49 . 2010-11-30 16:43 439632 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E27D3E88-AE04-4FFF-B09E-F51567F067A8}\gapaengine.dll
2011-09-04 22:44 . 2011-09-04 22:44 -------- d-----w- c:\program files\Microsoft Security Client
2011-09-04 22:32 . 2011-09-04 22:32 -------- d-----w- C:\temp
2011-09-04 22:10 . 2011-09-04 22:10 -------- d-----w- c:\windows\system32\SPReview
2011-09-04 22:05 . 2011-09-04 22:05 -------- d-----w- c:\windows\system32\EventProviders
2011-09-04 11:24 . 2011-09-04 11:24 -------- d-----w- C:\15fe18338afab566ec3b7d2f9dc1
2011-09-04 08:12 . 2010-04-09 07:24 240008 ----a-w- c:\windows\system32\drivers\netio.sys
2011-09-04 06:26 . 2011-09-04 06:26 -------- d-----w- c:\users\Emily\AppData\Roaming\Malwarebytes
2011-09-04 06:25 . 2011-09-04 06:25 -------- d-----w- c:\programdata\Malwarebytes
2011-09-04 06:25 . 2011-09-05 01:22 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-04 06:05 . 2011-08-12 02:44 7152464 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{0613862F-0D9A-40ED-A22A-4CF8E2A61653}\mpengine.dll
2011-08-24 07:57 . 2011-07-09 04:30 2048 ----a-w- c:\windows\system32\tzres.dll
2011-08-15 03:57 . 2010-10-19 20:51 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-08-10 02:50 . 2011-06-15 09:04 86016 ----a-w- c:\windows\system32\odbccu32.dll
2011-08-10 02:50 . 2011-06-15 09:04 81920 ----a-w- c:\windows\system32\odbccr32.dll
2011-08-10 02:50 . 2011-06-15 09:04 319488 ----a-w- c:\windows\system32\odbcjt32.dll
2011-08-10 02:50 . 2011-06-15 09:04 163840 ----a-w- c:\windows\system32\odbctrac.dll
2011-08-10 02:50 . 2011-06-15 09:04 122880 ----a-w- c:\windows\system32\odbccp32.dll
2011-08-10 02:50 . 2011-06-15 09:04 94208 ----a-w- c:\program files\Common Files\System\Ole DB\msdaosp.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-07-07 15:40 . 2011-07-07 15:40 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-17 20:18 . 2011-06-17 20:18 0 ----a-w- c:\windows\system32\sho2995.tmp
2011-06-11 02:37 . 2011-07-13 07:53 2332672 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((( SnapShot@2011-09-05_16.35.05 )))))))))))))))))))))))))))))))))))))))))
.
- 2011-09-05 04:28 . 2011-09-05 04:28 11799 c:\windows\System32\config\systemprofile\AppData\Roaming\SoftGrid Client\Icon Cache\icon_ex.dat
+ 2011-09-06 13:39 . 2011-09-06 13:39 11799 c:\windows\System32\config\systemprofile\AppData\Roaming\SoftGrid Client\Icon Cache\icon_ex.dat
- 2011-06-14 04:38 . 2011-09-05 04:30 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-06-14 04:38 . 2011-09-06 13:40 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2011-06-14 04:38 . 2011-09-05 04:30 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2011-06-14 04:38 . 2011-09-06 13:40 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:41 . 2011-09-06 13:40 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-14 04:41 . 2011-09-05 04:30 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2011-09-05 04:29 . 2011-09-05 04:29 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2011-09-06 13:40 . 2011-09-06 13:40 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2011-09-05 04:29 . 2011-09-05 04:29 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2011-09-06 13:40 . 2011-09-06 13:40 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2009-07-14 02:05 . 2011-09-05 04:36 626722 c:\windows\System32\perfh009.dat
+ 2009-07-14 02:05 . 2011-09-06 13:46 626722 c:\windows\System32\perfh009.dat
- 2009-07-14 02:05 . 2011-09-05 04:36 107708 c:\windows\System32\perfc009.dat
+ 2009-07-14 02:05 . 2011-09-06 13:46 107708 c:\windows\System32\perfc009.dat
+ 2011-09-06 05:46 . 2011-05-04 09:52 157472 c:\windows\System32\javaws.exe
+ 2011-09-06 05:46 . 2011-05-04 09:52 145184 c:\windows\System32\javaw.exe
- 2010-07-27 10:00 . 2010-07-27 10:00 145184 c:\windows\System32\javaw.exe
- 2010-07-27 10:00 . 2010-07-27 10:00 145184 c:\windows\System32\java.exe
+ 2011-09-06 05:46 . 2011-05-04 09:52 145184 c:\windows\System32\java.exe
+ 2010-07-27 10:00 . 2011-05-04 09:52 472808 c:\windows\System32\deployJava1.dll
+ 2011-03-28 22:08 . 2011-09-06 05:49 645416 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
- 2011-03-28 22:08 . 2011-09-05 04:28 645416 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
+ 2011-09-06 05:47 . 2011-09-06 05:47 207360 c:\windows\Installer\56beef6.msi
- 2009-07-14 02:03 . 2011-09-04 23:25 6815744 c:\windows\System32\SMI\Store\Machine\schema.dat
+ 2009-07-14 02:03 . 2011-09-06 13:54 6815744 c:\windows\System32\SMI\Store\Machine\schema.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00Zecter]
@="{D25B32FE-CB96-491A-98FF-AD59DA382D69}"
[HKEY_CLASSES_ROOT\CLSID\{D25B32FE-CB96-491A-98FF-AD59DA382D69}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\01Zecter]
@="{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}"
[HKEY_CLASSES_ROOT\CLSID\{EB24CA6D-F315-4A81-AC1A-C79CFD77F3F5}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\02Zecter]
@="{B3C78E40-6B64-47C3-AE34-60B770881EB8}"
[HKEY_CLASSES_ROOT\CLSID\{B3C78E40-6B64-47C3-AE34-60B770881EB8}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\03Zecter]
@="{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}"
[HKEY_CLASSES_ROOT\CLSID\{622AFE52-33F6-4D9F-9966-E0BC52D7D69D}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\04Zecter]
@="{855156F0-2A0F-11DE-8C30-0800200C9A66}"
[HKEY_CLASSES_ROOT\CLSID\{855156F0-2A0F-11DE-8C30-0800200C9A66}]
2010-03-28 22:22 718848 ----a-w- c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ICQ"="c:\program files\ICQ7.5\ICQ.exe" [2011-08-01 124480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-10-13 186904]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-04-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-04-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-04-23 150552]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-06-09 495708]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-06-04 1791272]
"HP Quick Launch"="c:\program files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-07-02 602680]
"ZumoDrive"="c:\program files\Hewlett-Packard\HP CloudDrive\ZumoLauncher.lnk" [2010-07-27 2034]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-06-18 8192]
"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
"BrStsMon00"="c:\program files\Browny02\Brother\BrStMonW.exe" [2010-02-09 2621440]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-07-07 1047656]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-07 449584]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Media Suite.lnk - c:\program files\Hewlett-Packard\HP Media Suite\Home\ArcStart.exe [2010-4-1 91648]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-07-07 366640]
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [2011-07-08 195336]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2011-04-27 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 208944]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4640000]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-07-13 311296]
S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 18136]
S1 MpKsl527d450c;MpKsl527d450c;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{8B28B2CE-A71C-452D-AE0B-BA7A3EDAED32}\MpKsl527d450c.sys [2011-09-06 28752]
S1 MpKsl94ce7fd9;MpKsl94ce7fd9;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{8B28B2CE-A71C-452D-AE0B-BA7A3EDAED32}\MpKsl94ce7fd9.sys [2011-09-06 28752]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-13 48128]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [2009-03-03 81920]
S2 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\SeaPort.EXE [2011-06-15 249648]
S2 CinemaNow Service;CinemaNow Service;c:\program files\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-05-21 140272]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-02-28 821664]
S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\HPQWMM\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-07-02 338168]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-06-18 103992]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-01-25 92216]
S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-07-02 27192]
S2 ICQ Service;ICQ Service;c:\program files\ICQ6Toolbar\ICQ Service.exe [2010-11-21 247608]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [2010-04-24 483688]
S3 BrYNSvc;BrYNSvc;c:\program files\Browny02\BrYNSvc.exe [2010-01-25 245760]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2011-04-18 43392]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2010-05-07 230944]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2010-05-31 267880]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2010-04-24 550760]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2010-04-24 195944]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2010-04-24 21864]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2010-04-24 19304]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [2010-04-24 209768]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL527D450C
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2407C-C8E4-BBC8-BB1C-FCCB2EF5914B}]
2010-06-24 02:47 687104 ----a-w- c:\program files\Hewlett-Packard\HP Media Suite\Home\HPMediaSuite.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{4FB2AA7C-C8E4-BBC8-BB1C-FAAB2EF5914B}]
2009-07-14 01:14 141824 ----a-w- c:\windows\System32\wscript.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-08-12 c:\windows\Tasks\HPCeeScheduleForEmily.job
- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2009-10-07 11:22]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: {{7578ADEA-D65F-4C89-A249-B1C88B6FFC20} - c:\program files\ICQ7.5\ICQ.exe
TCP: DhcpNameServer = 192.168.1.1
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(2532)
c:\program files\Hewlett-Packard\HP CloudDrive\ShellExt.dll
.
Completion time: 2011-09-06 10:19:46
ComboFix-quarantined-files.txt 2011-09-06 15:19
ComboFix2.txt 2011-09-05 16:54
.
Pre-Run: 110,716,600,320 bytes free
Post-Run: 110,527,283,200 bytes free
.
- - End Of File - - 40B370B065C33D47620C5B5BA5C3C545

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#2 ej2020

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Posted 10 September 2011 - 11:58 PM

just saw an identical title ... sorry for that.

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 September 2011 - 01:01 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 September 2011 - 03:57 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 ej2020

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Posted 17 September 2011 - 11:29 PM

Hello Gringo,

Thank you for responding! I do need your help and more time.

Thanks again!

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 September 2011 - 12:34 AM

Thanks for letting me know


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 ej2020

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Posted 18 September 2011 - 11:30 AM

Hi Gringo,

Last night I tried to download Combofix from your post, and I got the "blue screen of death" before it finished processing. Also, now my desktop wallpaper is black. I am going to try running Combofix again.

Thank you

#8 gringo_pr

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Posted 18 September 2011 - 01:17 PM

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo
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#9 ej2020

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Posted 18 September 2011 - 07:07 PM

Gringo,

I am unable to get Combofix to run..I already have Combofix installed on my desktop. I tried downloading the newer version and that did nothing. I will keep trying.

#10 gringo_pr

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Posted 19 September 2011 - 01:15 PM

Please do the following:

Step One
Please download Junction.zip and save it to your desktop.
Unzip it and extract junction.exe to your C:\ drive.

Step Two
Now copy (Ctrl +C) and paste (Ctrl +V) the text inside the code box below into Notepad.

@ECHO OFF
cd c:\
junction -s c:\>log.txt
start log.txt
del %0
Save it to your desktop as File name: junc.bat
Save as type: All Files

Step Three
Double click junc.bat to run it. A log will be presented. Copy and paste or attach the content of the log in your next reply.

Gringo
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#11 ej2020

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Posted 19 September 2011 - 07:27 PM

How do I unzip the Junction.zip? Also I was unable to extract junction.exe to my C:\ drive..When I tried to extract I got this message :

C:\Users\Emily\Desktop\Junction.zip: Cannot create junction.exe
Access is denied.


Thank you in advance!

#12 gringo_pr

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Posted 21 September 2011 - 07:51 AM

Hello

Please save this file to your desktop. Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK.

"%userprofile%\desktop\win32kdiag.exe" -f -r

When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

Gringo
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#13 gringo_pr

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Posted 24 September 2011 - 02:43 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
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#14 ej2020

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Posted 24 September 2011 - 05:03 PM

This is from the notepad


Running from: C:\Users\Emily\Desktop\Win32kDiag.exe

Log file at : C:\Users\Emily\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\Windows'...

#15 gringo_pr

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Posted 24 September 2011 - 09:39 PM

Hello

I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
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