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PC with Vista REAL SLOW!!


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#1 Torre2011

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Posted 08 September 2011 - 09:10 PM

Over the past week, I have noticed my PC physical memory ramping up and staying around 70%...it then is causing all other applications to slow to a crawl. One of which is getting online.

I have checked running programs, and there is nothing out of the normal that would hog the cpu. This is why i am coming to you guys.

Please Help!

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#2 Broni

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Posted 08 September 2011 - 09:46 PM

Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.
Click on View > Select Colunms.
In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.
Go File>Save As, and save the report as Procexp.txt.
Attach the file to your next reply.

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#3 Torre2011

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Posted 08 September 2011 - 10:08 PM

Below is the results from Process Explorer

Process PID CPU Private Bytes Working Set Description Company Name Command Line
System Idle Process 0 95.38 0 K 24 K
System 4 0 K 448 K
Interrupts n/a 0.77 0 K 0 K Hardware Interrupts and DPCs
smss.exe 456 292 K 52 K
csrss.exe 588 2,100 K 1,756 K
wininit.exe 636 1,244 K 76 K
services.exe 680 2,964 K 2,060 K
svchost.exe 884 3,916 K 2,560 K
svchost.exe 948 4,232 K 2,724 K
svchost.exe 988 66,580 K 25,576 K
svchost.exe 1088 16,256 K 4,012 K
audiodg.exe 1264 12,940 K 7,576 K
svchost.exe 1136 86,820 K 66,432 K
dwm.exe 1832 0.77 84,088 K 44,412 K Desktop Window Manager Microsoft Corporation "C:\Windows\system32\Dwm.exe"
svchost.exe 1192 93,840 K 9,748 K
taskeng.exe 1848 9,864 K 2,480 K Task Scheduler Engine Microsoft Corporation taskeng.exe {BDBA84BA-18F8-47B5-9527-EB4AD67A760E}
taskeng.exe 396 2,228 K 1,288 K
wuauclt.exe 2060 2,788 K 740 K Windows Update Microsoft Corporation "C:\Windows\system32\wuauclt.exe"
taskeng.exe 3996 4,736 K 676 K
svchost.exe 1288 2,396 K 864 K
SLsvc.exe 1308 6,128 K 1,048 K
svchost.exe 1368 9,296 K 3,464 K
svchost.exe 1496 25,208 K 5,676 K
spoolsv.exe 1700 18,492 K 2,860 K
svchost.exe 1744 20,060 K 6,332 K
SASCORE.EXE 308 900 K 148 K
armsvc.exe 552 2,104 K 68 K
McSvHost.exe 2084 62,220 K 17,404 K
rundll32.exe 2196 2,424 K 184 K
mfevtps.exe 2136 10,852 K 7,992 K
svchost.exe 2220 2,548 K 576 K
svchost.exe 2268 4,928 K 236 K Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k imgsvc
svchost.exe 2296 1,120 K 528 K
SearchIndexer.exe 2340 33,228 K 9,372 K
SearchProtocolHost.exe 5776 5,948 K 4,544 K
SearchFilterHost.exe 2836 2,924 K 4,696 K
mcshield.exe 2476 180,924 K 48,320 K McAfee On-Access Scanner service McAfee, Inc. "C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe"
mfefire.exe 2528 4,296 K 596 K
svchost.exe 3520 1,844 K 1,336 K
wmpnetwk.exe 3760 5,040 K 528 K
mbamservice.exe 5852 89,272 K 20,600 K Malwarebytes' Anti-Malware Malwarebytes Corporation "C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe"
lsass.exe 696 4,472 K 3,156 K
lsm.exe 704 1,948 K 1,068 K
csrss.exe 648 2,580 K 4,624 K
winlogon.exe 808 2,136 K 1,472 K
explorer.exe 1932 < 0.01 38,540 K 41,412 K Windows Explorer Microsoft Corporation C:\Windows\Explorer.EXE
MSASCui.exe 1880 9,620 K 3,060 K Windows Defender User Interface Microsoft Corporation "C:\Program Files\Windows Defender\MSASCui.exe" -hide
SUPERANTISPYWARE.EXE 564 0.77 191,136 K 72,300 K SUPERAntiSpyware Application SUPERAntiSpyware.com "C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE"
wmpnscfg.exe 3628 1,736 K 784 K Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnscfg.exe"
firefox.exe 5220 < 0.01 135,000 K 141,036 K Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe"
plugin-container.exe 4212 11,512 K 840 K Plugin Container for Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\plugin-container.exe" --channel=5220.db65980.2080812835 "C:\Windows\system32\Macromed\Flash\NPSWF32.dll" - -omnijar C:\Program Files\Mozilla Firefox\omni.jar 5220 \\.\pipe\gecko-crash-server-pipe.5220 plugin
procexp.exe 5800 2.31 16,288 K 27,236 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Users\Conti\Downloads\ProcessExplorer\procexp.exe"
McSmtFwk.exe 4784 8,460 K 784 K
McUICnt.exe 5132 15,288 K 1,376 K McAfee McAfee, Inc. C:\PROGRA~1\McAfee\MSM\McSmtStr.dll
mcagent.exe 1820 21,880 K 4,364 K McAfee Security Center McAfee, Inc. "C:\Program Files\McAfee.com\Agent\mcagent.exe" /shRequest

#4 Broni

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Posted 08 September 2011 - 10:12 PM

That looks good.

In Vista RAM usage at 60-70% is normal as it handles RAM in different way than previous Windows version.
In layman terms Vista will take almost all RAM you'll provide, it'll cache it for immediate use.

Please download MiniToolBox and run it.

Checkmark following boxes:
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

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#5 Torre2011

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Posted 08 September 2011 - 10:19 PM

MiniToolBox by Farbar
Ran by Conti (administrator) on 08-09-2011 at 23:18:33
Windows Vista ™ Home Premium Service Pack 2 (X86)

***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/02/2011 11:52:26 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MCAFEE\MCAFEE SECURITYCENTER.LNK> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (09/02/2011 11:52:25 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MCAFEE\MCAFEE SECURITYCENTER.LNK> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (08/30/2011 05:30:19 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MCAFEE\MCAFEE SECURITYCENTER.LNK> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (08/30/2011 05:30:19 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MCAFEE\MCAFEE SECURITYCENTER.LNK> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (08/30/2011 05:16:02 AM) (Source: Application Hang) (User: )
Description: The program MSASCui.exe version 1.1.1600.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 250
Start Time: 01cc64d7bc22cd98
Termination Time: 422

Error: (08/27/2011 00:39:43 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MCAFEE\MCAFEE SECURITYCENTER.LNK> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (08/27/2011 00:39:43 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MCAFEE\MCAFEE SECURITYCENTER.LNK> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (08/27/2011 11:52:45 AM) (Source: McLogEvent) (User: SYSTEM)SYSTEM
Description: A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe took longer than 90000 ms to complete a request.

The process will be terminated.
Thread id : 3020 (0xbcc)

Thread address : 0x77C95CA4

Thread message :

Build VSCORE.14.4.0.333 / 5400.1158
Object being scanned = \Device\HarddiskVolume3\PROGRA~1\McAfee\MSC\mcsync.exe
by C:\Windows\system32\svchost.exe
4(0)(0)
4(0)(0)
7200(0)(0)
7595(0)(0)
7005(0)(0)
7004(0)(0)
5006(0)(0)
5004(0)(0)

Error: (08/27/2011 09:51:05 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MCAFEE\MCAFEE SECURITYCENTER.LNK> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (08/27/2011 09:51:05 AM) (Source: Windows Search Service) (User: )
Description: The entry <C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\MCAFEE\MCAFEE SECURITYCENTER.LNK> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


System errors:
=============
Error: (09/04/2011 01:27:51 AM) (Source: Service Control Manager) (User: )
Description: 30000ShellHWDetection

Error: (08/30/2011 11:05:24 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer SA-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C46929F7-BB44-400A-B3AD-E5BC2CB60B0B.
The master browser is stopping or an election is being forced.

Error: (08/30/2011 09:12:53 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer SA-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C46929F7-BB44-400A-B3AD-E5BC2CB60B0B.
The master browser is stopping or an election is being forced.

Error: (08/27/2011 01:10:31 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{C46929F7-BB44-400A-B3AD-E5BC2CB60B0B}.
The backup browser is stopping.

Error: (08/27/2011 00:39:07 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer SA-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C46929F7-BB44-400A-B3AD-E5BC2CB60B0B.
The master browser is stopping or an election is being forced.

Error: (08/27/2011 00:36:10 PM) (Source: Service Control Manager) (User: )
Description: SASDIFSV%%183

Error: (08/27/2011 00:34:21 PM) (Source: Service Control Manager) (User: )
Description: SASDIFSV%%183

Error: (08/27/2011 11:53:03 AM) (Source: Service Control Manager) (User: )
Description: McAfee McShield150001Restart the service

Error: (08/27/2011 11:52:51 AM) (Source: Service Control Manager) (User: )
Description: McAfee Scanner1

Error: (08/27/2011 08:39:36 AM) (Source: Service Control Manager) (User: )
Description: McAfee McShield250001Restart the service


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe Flash Player 10 Plugin (Version: 10.3.183.7)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Malwarebytes' Anti-Malware version 1.51.1.1800 (Version: 1.51.1.1800)
McAfee SecurityCenter (Version: 11.0.578)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 4.0.1 (x86 en-US) (Version: 4.0.1)
SUPERAntiSpyware (Version: 4.53.1000)
Watchtower Library 2010 - English (Version: 12.0)

========================= Memory info: ===================================

Percentage of memory in use: 78%
Total physical RAM: 957.76 MB
Available physical RAM: 202.54 MB
Total Pagefile: 2182.08 MB
Available Pagefile: 540.3 MB
Total Virtual: 2047.88 MB
Available Virtual: 1976.04 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:222.79 GB) (Free:168.7 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:10 GB) (Free:5.66 GB) NTFS

========================= Users: ========================================

User accounts for \\CONTI-PC

Administrator Conti Guest


**** End of log ****

#6 Broni

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Posted 08 September 2011 - 10:25 PM

Your main issue is this:

Total physical RAM: 957.76 MB

Vista needs at least 2GB of RAM to run smoothly.
I suggest getting another 1GB of RAM.

Then I can see a lot of errors coming from McAfee.
I suggest reinstalling it.
Use this tool to uninstall McAfee: http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml
Install fresh copy.

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#7 Torre2011

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Posted 09 September 2011 - 03:18 AM

It just does not make sense that this would be happening all of a sudden. I understand your recommendation, but I have not changed anything on this PC???

So that is very puzzling to me. It has never been like this...real slow. I am also surprised about the RAM, since I was sure this PC was equipped before with sufficient memory, so where did the other gig go?

#8 Monty007

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Posted 09 September 2011 - 09:55 AM

Hi, many updates and service packs will start to use more resourses including anti virus programs. Try running XP on this today:
The minimum hardware requirements for Windows XP Home Edition are: •Pentium 233-megahertz (MHz) processor or faster (300 MHz is recommended)
•At least 64 megabytes (MB) of RAM (128 MB is recommended)
•At least 1.5 gigabytes (GB) of available space on the hard disk

2 gig of memory for Vista is recommended.
MCP
MSDST

#9 Broni

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Posted 09 September 2011 - 07:03 PM

It just does not make sense that this would be happening all of a sudden

Did your car ever broke down? Same with any other device.

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