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POST but no login/black screen


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#1 SgtNoobert

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Posted 08 September 2011 - 07:08 PM

For starters this is not my computer, I'm attempting to fix a friend of mines laptop. I have no idea what he was doing prior to this meltdown but the computer will no longer boot so far as to get to the windows login screen. I have tried booting in safe mode on all different settings but after the bios readout it just goes to a black screen with the pointer (same as reg boot). Anyone know what might be wrong? Is his computer shot?

Thanks in advance for the help!!

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#2 coxchris

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Posted 08 September 2011 - 07:46 PM

you could try the start up repair. If his computer passes POST more than likely hard drive is the issue Did you hear the normal two beeps or are there any beep codes you hear.
http://www.sevenforums.com/tutorials/681-startup-repair.html

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#3 Elise

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Posted 11 September 2011 - 02:57 AM

If you still need help with this issue, please let me know if you have tried a Startup repair as suggested.

regards, Elise


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#4 SgtNoobert

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Posted 14 September 2011 - 06:58 PM

Startup repair could not detect any issues and would not run. I went in to command prompt and did bootrec /MBR and /fixboot and that did not help either...It still hangs on the logon screen every time. Also ran a chkdsk on C: and it did not have any bad sectors.

#5 Elise

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Posted 15 September 2011 - 06:31 AM

Have you tried system restore (you can do this from the same menu as you use to choose startup repair).

regards, Elise


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#6 SgtNoobert

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Posted 15 September 2011 - 01:48 PM

No system restore point has ever been made on the computer, I checked that while in the repair options with the bootupdisc

#7 Elise

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Posted 15 September 2011 - 03:22 PM

Is this a 32 bit or a 64 bit Windows 7 installation?

regards, Elise


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#8 SgtNoobert

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Posted 17 September 2011 - 11:50 AM

32bit

#9 Elise

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Posted 17 September 2011 - 01:21 PM

In that case lets look for a patched driver.

Try this please. You will need a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert it back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review

regards, Elise


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