Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google Re-Direct Virus - Trojan/Malware?


  • This topic is locked This topic is locked
12 replies to this topic

#1 cpags

cpags

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:20 PM

Posted 08 September 2011 - 07:04 PM

Hi,

I've been plagued by a google re-direct virus for a few weeks now and am not sure how to remove it. Besides the annoying re-directing, my computer is also slowing down, especially when I'm online. Malwarebytes keeps finding and removing certain files, but the same files keep popping back up and they don't seem to actually be removed by the program.

I'm attaching the requested logs, and also my last 2 logs from Malwarebytes in case they are helpful.

Thanks in advance for your help!


DDS:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_23
Run by Carrie at 17:55:38 on 2011-09-08
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.84 [GMT -4:00]
.
AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
svchost.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.law.yale.edu/
uInternet Settings,ProxyOverride = *.local
BHO: {1123363b-e108-4baa-bb57-477bf3c4a32b} - c:\windows\system32\atitvo3232.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [DLCDCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCDtime.dll,_RunDLLEntry@16
mRun: [dlcdmon.exe] "c:\program files\dell photo aio printer 944\dlcdmon.exe"
mRun: [MemoryCardManager] "c:\program files\dell photo aio printer 944\memcard.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Boingo Wi-Fi] "c:\program files\boingo\boingo wi-fi\Boingo.lnk"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [ToolBoxFX] "c:\program files\hp\toolboxfx\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
mRun: [<NO NAME>]
mRun: [HPUsageTracking] c:\program files\hp\hp ut\bin\hppusg.exe "c:\program files\hp\hp ut\"
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkvmon~1.lnk - c:\program files\nikon\nkview6\NkvMon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219435755515
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219677831453
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{D59E9A20-617D-494E-B7DB-A77E64EC4AA5} : DhcpNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\windows\system32\kbddiv132.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\program files\qualcomm\eudora\EuShlExt.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\carrie\application data\mozilla\firefox\profiles\trqtc6xg.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
FF - plugin: c:\documents and settings\carrie\application data\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\documents and settings\carrie\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\documents and settings\carrie\application data\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
.
============= SERVICES / DRIVERS ===============
.
R0 atiide;ATI SATA Controller IDE mode;c:\windows\system32\drivers\atiide.sys [2009-3-4 3456]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-8-5 105592]
S3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2008-8-22 88192]
.
=============== Created Last 30 ================
.
2011-09-03 10:17:37 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
2011-08-31 12:57:36 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-19 03:33:17 388096 ----a-r- c:\documents and settings\carrie\application data\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-08-19 03:33:14 -------- d-----w- c:\program files\Trend Micro
2011-08-18 03:12:47 -------- d-----w- c:\documents and settings\carrie\application data\Malwarebytes
2011-08-18 03:12:33 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-18 03:12:31 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-08-18 03:12:26 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-18 03:12:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-16 23:41:28 0 ---ha-w- c:\documents and settings\carrie\npgcvteqjt.tmp
2011-08-15 03:30:39 155648 ----a-w- c:\windows\system32\kbddiv132.dll
2011-08-15 03:30:33 327680 ----a-w- c:\windows\system32\atitvo3232.dll
2011-08-11 02:57:23 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-11 02:49:58 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
.
==================== Find3M ====================
.
2011-09-03 10:17:37 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45:58 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45:57 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-06-21 18:45:57 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45:57 17408 ----a-w- c:\windows\system32\corpol.dll
2011-06-21 11:47:20 389120 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
.
============= FINISH: 17:57:40.89 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:20 PM

Posted 10 September 2011 - 12:49 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 cpags

cpags
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:20 PM

Posted 11 September 2011 - 10:18 PM

Hey, thanks a lot for your help. I ran ComboFix, log is below. Only problem I had was that the first time Windows restarted, Combofix didn't automatically open and continue its process... so I just started it again. Hope that wasn't the wrong thing to do. After it finished, I tried a few google searches (4 or 5) and it wasn't redirecting! Do you think my problem's cleared up?

ComboFix 11-09-11.06 - Carrie 09/11/2011 22:47:05.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.132 [GMT -4:00]
Running from: c:\documents and settings\Carrie\Desktop\ComboFix.exe
AV: Symantec AntiVirus Corporate Edition *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\chrome.manifest
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\chrome\xulcache.jar
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\defaults\preferences\xulcache.js
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\install.rdf
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\chrome.manifest
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\chrome\xulcache.jar
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\defaults\preferences\xulcache.js
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\install.rdf
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\chrome.manifest
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\chrome\xulcache.jar
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\defaults\preferences\xulcache.js
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\install.rdf
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\chrome.manifest
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\chrome\xulcache.jar
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\defaults\preferences\xulcache.js
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\install.rdf
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\chrome.manifest
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\chrome\xulcache.jar
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\defaults\preferences\xulcache.js
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\install.rdf
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\chrome.manifest
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\chrome\xulcache.jar
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\defaults\preferences\xulcache.js
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\install.rdf
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\chrome.manifest
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\chrome\xulcache.jar
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\defaults\preferences\xulcache.js
c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\install.rdf
c:\documents and settings\Carrie\g2mdlhlpx.exe
c:\documents and settings\Carrie\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Carrie\Local Settings\Application Data\ApplicationHistory\hppusg.exe.fd0c032d.ini.inuse
c:\documents and settings\Carrie\Local Settings\Application Data\ApplicationHistory\HPTLBXFX.exe.4ce16ee6.ini.inuse
c:\documents and settings\Carrie\Local Settings\Application Data\ApplicationHistory\ngen.exe.2c05686e.ini
c:\documents and settings\Carrie\npgcvteqjt.tmp
c:\program files\messenger\msmsgsin.exe
c:\windows\system32\atitvo3232.dll
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\chrome.manifest
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\chrome\xulcache.jar
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\defaults\preferences\xulcache.js
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\install.rdf
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\chrome.manifest
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\chrome\xulcache.jar
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\defaults\preferences\xulcache.js
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\install.rdf
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\chrome.manifest
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\chrome\xulcache.jar
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\defaults\preferences\xulcache.js
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\install.rdf
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\chrome.manifest
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\chrome\xulcache.jar
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\defaults\preferences\xulcache.js
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\install.rdf
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\chrome.manifest
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\chrome\xulcache.jar
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\defaults\preferences\xulcache.js
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\install.rdf
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\chrome.manifest
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\chrome\xulcache.jar
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\defaults\preferences\xulcache.js
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\install.rdf
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\chrome.manifest
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\chrome\xulcache.jar
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\defaults\preferences\xulcache.js
c:\windows\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\install.rdf
c:\windows\tsoc.log
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_WUAUSERV32
.
.
((((((((((((((((((((((((( Files Created from 2011-08-12 to 2011-09-12 )))))))))))))))))))))))))))))))
.
.
2011-09-12 03:01 . 2011-09-12 03:01 -------- d-----w- c:\documents and settings\Carrie\Local Settings\Application Data\ApplicationHistory
2011-09-03 10:17 . 2011-09-03 10:17 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
2011-08-31 12:57 . 2011-09-08 14:02 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-19 03:33 . 2011-08-19 03:33 388096 ----a-r- c:\documents and settings\Carrie\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-08-19 03:33 . 2011-08-19 03:33 -------- d-----w- c:\program files\Trend Micro
2011-08-18 03:12 . 2011-08-18 03:12 -------- d-----w- c:\documents and settings\Carrie\Application Data\Malwarebytes
2011-08-18 03:12 . 2011-07-06 23:52 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-18 03:12 . 2011-08-18 03:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-08-18 03:12 . 2011-08-18 03:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-18 03:12 . 2011-07-06 23:52 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-15 03:30 . 2011-08-15 03:30 155648 ----a-w- c:\windows\system32\kbddiv132.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-03 10:17 . 2001-08-23 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29 . 2001-08-23 12:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02 . 2001-08-23 12:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10 . 2008-08-22 15:03 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45 . 2001-08-23 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-06-21 18:45 . 2001-08-23 12:00 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45 . 2001-08-23 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
2011-06-21 11:47 . 2004-08-04 05:59 389120 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44 . 2001-08-23 12:00 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-09-08 12:26 . 2011-08-18 02:02 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-07-07 344064]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-21 52840]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2007-03-14 125632]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-02-25 198160]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2009-03-04 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2009-03-04 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2009-03-04 118784]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2009-03-04 405504]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2009-04-30 2396160]
"DLCDCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll" [2005-06-07 69632]
"dlcdmon.exe"="c:\program files\Dell Photo AIO Printer 944\dlcdmon.exe" [2005-07-22 430080]
"MemoryCardManager"="c:\program files\Dell Photo AIO Printer 944\memcard.exe" [2005-08-10 286720]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-06-08 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-12-14 47904]
"Boingo Wi-Fi"="c:\program files\Boingo\Boingo Wi-Fi\Boingo.lnk" [2011-09-12 2179]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-07 421160]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 49152]
"ToolBoxFX"="c:\program files\HP\ToolBoxFX\bin\HPTLBXFX.exe" [2006-02-02 45056]
"HPUsageTracking"="c:\program files\HP\HP UT\bin\hppusg.exe" [2005-09-07 36864]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-06 449584]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
NkvMon.exe.lnk - c:\program files\Nikon\NkView6\NkvMon.exe [2009-7-1 241664]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-11-8 3986944]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\program files\Qualcomm\Eudora\EuShlExt.dll" [2006-01-09 86016]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\system32\kbddiv132.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\ExamSoft\\SofTest\\SoftLnch.exe"= c:\\Program Files\\ExamSoft\\SoftLnch.exe
"c:\\Program Files\\ExamSoft\\SofTest\\softest.exe"= c:\\Program Files\\ExamSoft\\SofTest.exe
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R0 atiide;ATI SATA Controller IDE mode;c:\windows\system32\drivers\atiide.sys [3/4/2009 11:39 AM 3456]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [8/17/2011 11:12 PM 366640]
R2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [11/8/2010 12:40 PM 237568]
R2 WDFME;WD File Management Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [11/8/2010 12:43 PM 1060352]
R2 WDSC;WD File Management Shadow Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [11/8/2010 12:43 PM 484352]
R3 dlcd_device;dlcd_device;c:\windows\system32\dlcdcoms.exe -service --> c:\windows\system32\dlcdcoms.exe -service [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/5/2011 6:36 AM 105592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [8/17/2011 11:12 PM 22712]
S2 VSS32;Volume Shadow Copy ;c:\windows\system32\atitvo3232.exe --> c:\windows\system32\atitvo3232.exe [?]
S3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [8/22/2008 1:06 PM 88192]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [8/17/2011 11:12 PM 41272]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [3/14/2007 7:48 PM 116416]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2/13/2011 11:43 AM 11520]
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - amd_ahci
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.law.yale.edu/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{1123363B-E108-4BAA-BB57-477BF3C4A32b} - c:\windows\system32\atitvo3232.dll
AddRemove-UIU - c:\program files\UIU\uninstallnet.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-11 23:02
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCDCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(908)
c:\windows\system32\Ati2evxx.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(3396)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\HPZipm12.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\rundll32.exe
c:\program files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
c:\windows\system32\dlcdcoms.exe
c:\program files\iPod\bin\iPodService.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2011-09-11 23:09:05 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-12 03:09
.
Pre-Run: 9,765,756,928 bytes free
Post-Run: 10,216,505,344 bytes free
.
- - End Of File - - E4B514999EDC3E45064B6ADC83414111

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:20 PM

Posted 11 September 2011 - 10:40 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

File::
c:\windows\system32\kbddiv132.dll

Driver::
VSS32


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 cpags

cpags
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:20 PM

Posted 12 September 2011 - 06:05 AM

Below is the ComboFix log. Everything seems to be running well.

ComboFix 11-09-12.02 - Carrie 09/12/2011 6:42.3.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.317 [GMT -4:00]
Running from: c:\documents and settings\Carrie\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Carrie\Desktop\CFScript.txt
AV: Symantec AntiVirus Corporate Edition *Disabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
FILE ::
"c:\windows\system32\kbddiv132.dll"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\Carrie\Local Settings\Application Data\ApplicationHistory
c:\documents and settings\Carrie\Local Settings\Application Data\ApplicationHistory\hppusg.exe.fd0c032d.ini.inuse
c:\documents and settings\Carrie\Local Settings\Application Data\ApplicationHistory\HPTLBXFX.exe.4ce16ee6.ini.inuse
c:\windows\system32\kbddiv132.dll
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_VSS32
-------\Service_VSS32
.
.
((((((((((((((((((((((((( Files Created from 2011-08-12 to 2011-09-12 )))))))))))))))))))))))))))))))
.
.
2011-09-03 10:17 . 2011-09-03 10:17 599040 -c----w- c:\windows\system32\dllcache\crypt32.dll
2011-08-31 12:57 . 2011-09-08 14:02 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-08-19 03:33 . 2011-08-19 03:33 388096 ----a-r- c:\documents and settings\Carrie\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-08-19 03:33 . 2011-08-19 03:33 -------- d-----w- c:\program files\Trend Micro
2011-08-18 03:12 . 2011-08-18 03:12 -------- d-----w- c:\documents and settings\Carrie\Application Data\Malwarebytes
2011-08-18 03:12 . 2011-07-06 23:52 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-18 03:12 . 2011-08-18 03:12 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-08-18 03:12 . 2011-08-18 03:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-18 03:12 . 2011-07-06 23:52 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-03 10:17 . 2001-08-23 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-07-15 13:29 . 2001-08-23 12:00 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02 . 2001-08-23 12:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10 . 2008-08-22 15:03 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45 . 2001-08-23 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45 . 2004-08-04 07:56 78336 ----a-w- c:\windows\system32\ieencode.dll
2011-06-21 18:45 . 2001-08-23 12:00 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45 . 2001-08-23 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
2011-06-21 11:47 . 2004-08-04 05:59 389120 ----a-w- c:\windows\system32\html.iec
2011-06-20 17:44 . 2001-08-23 12:00 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-09-08 12:26 . 2011-08-18 02:02 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-09-12_03.00.38 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-09-12 10:54 . 2011-09-12 10:54 16384 c:\windows\Temp\Perflib_Perfdata_240.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-07-07 344064]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-11-21 52840]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2007-03-14 125632]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-02-25 198160]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2009-03-04 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2009-03-04 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2009-03-04 118784]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2009-03-04 405504]
"BluetoothAuthenticationAgent"="bthprops.cpl" [2008-04-14 110592]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2009-04-30 2396160]
"DLCDCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll" [2005-06-07 69632]
"dlcdmon.exe"="c:\program files\Dell Photo AIO Printer 944\dlcdmon.exe" [2005-07-22 430080]
"MemoryCardManager"="c:\program files\Dell Photo AIO Printer 944\memcard.exe" [2005-08-10 286720]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2011-06-08 37296]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-12-14 47904]
"Boingo Wi-Fi"="c:\program files\Boingo\Boingo Wi-Fi\Boingo.lnk" [2011-09-12 2179]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-03-07 421160]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2004-09-13 49152]
"ToolBoxFX"="c:\program files\HP\ToolBoxFX\bin\HPTLBXFX.exe" [2006-02-02 45056]
"HPUsageTracking"="c:\program files\HP\HP UT\bin\hppusg.exe" [2005-09-07 36864]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-07-06 449584]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
NkvMon.exe.lnk - c:\program files\Nikon\NkView6\NkvMon.exe [2009-7-1 241664]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-11-8 3986944]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{EDB0E980-90BD-11D4-8599-0008C7D3B6F8}"= "c:\program files\Qualcomm\Eudora\EuShlExt.dll" [2006-01-09 86016]
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\ExamSoft\\SofTest\\SoftLnch.exe"= c:\\Program Files\\ExamSoft\\SoftLnch.exe
"c:\\Program Files\\ExamSoft\\SofTest\\softest.exe"= c:\\Program Files\\ExamSoft\\SofTest.exe
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
.
R0 atiide;ATI SATA Controller IDE mode;c:\windows\system32\drivers\atiide.sys [3/4/2009 11:39 AM 3456]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [8/17/2011 11:12 PM 366640]
R2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [11/8/2010 12:40 PM 237568]
R2 WDFME;WD File Management Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [11/8/2010 12:43 PM 1060352]
R2 WDSC;WD File Management Shadow Engine;c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [11/8/2010 12:43 PM 484352]
R3 dlcd_device;dlcd_device;c:\windows\system32\dlcdcoms.exe -service --> c:\windows\system32\dlcdcoms.exe -service [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/5/2011 6:36 AM 105592]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [8/17/2011 11:12 PM 22712]
S3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [8/22/2008 1:06 PM 88192]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [8/17/2011 11:12 PM 41272]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [3/14/2007 7:48 PM 116416]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2/13/2011 11:43 AM 11520]
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - amd_ahci
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 17:34]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.law.yale.edu/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 10.0.0.1
FF - ProfilePath - c:\documents and settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{1123363B-E108-4BAA-BB57-477BF3C4A32b} - (no file)
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-12 06:56
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCDCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(900)
c:\windows\system32\Ati2evxx.dll
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(1872)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\windows\system32\xpsp3res.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\windows\system32\HPZipm12.exe
c:\windows\system32\rundll32.exe
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\program files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\dlcdcoms.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-09-12 07:02:29 - machine was rebooted
ComboFix-quarantined-files.txt 2011-09-12 11:02
ComboFix2.txt 2011-09-12 03:09
.
Pre-Run: 10,192,891,904 bytes free
Post-Run: 10,234,298,368 bytes free
.
- - End Of File - - F3D26852022103774C5318A22B9A2801

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:20 PM

Posted 12 September 2011 - 07:52 AM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.4.5

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 cpags

cpags
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:20 PM

Posted 12 September 2011 - 08:02 PM

Ok, I ran Malwarebytes, and this time it didn't find anything to remove. Log for it and HijackThis are below. Computer seems to be running much, much better.

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7706

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

9/12/2011 8:55:56 PM
mbam-log-2011-09-12 (20-55-56).txt

Scan type: Quick scan
Objects scanned: 186733
Time elapsed: 10 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:58:17 PM, on 9/12/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17099)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\Program Files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\HP\HP UT\bin\hppusg.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.law.yale.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {1123363B-E108-4BAA-BB57-477BF3C4A32b} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Boingo Wi-Fi] "C:\Program Files\Boingo\Boingo Wi-Fi\Boingo.lnk"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
O4 - HKLM\..\Run: [HPUsageTracking] C:\Program Files\HP\HP UT\bin\hppusg.exe "C:\Program Files\HP\HP UT\"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1219435755515
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219677831453
O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} (Java Plug-in 1.6.0_23) -
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: dlcd_device - Unknown owner - C:\WINDOWS\system32\dlcdcoms.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12143 bytes

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:20 PM

Posted 12 September 2011 - 09:03 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
      O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
      O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
      O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe"
      O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
      O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
      O4 - HKLM\..\Run: [HPUsageTracking] C:\Program Files\HP\HP UT\bin\hppusg.exe "C:\Program Files\HP\HP UT\"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
      O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]



If you have any problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 cpags

cpags
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:20 PM

Posted 13 September 2011 - 12:58 PM

Ok, removed start up items and ran ESET, which found a bunch of stuff:


C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\Documents and Settings\Carrie\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\atitvo3232.dll.vir a variant of Win32/Kryptik.RSL trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\kbddiv132.dll.vir a variant of Win32/Kryptik.RSL trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0d889689-dbfd-4cd8-94dd-010f0184b1bf}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{0e8c6a6f-a768-47c0-8acf-b0b59691b527}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{61a6d7c1-e79e-49a3-bda5-f6c89f1c66f1}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{95807a3a-030f-4b5c-be1d-e5253c8f936c}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{a7b57bb3-36d6-45ff-9f9b-c83b99a0cb58}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{ab13051e-11c6-4732-8f02-0e23a6bca635}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\chrome.manifest.vir Win32/TrojanDownloader.Tracur.F trojan
C:\Qoobox\Quarantine\C\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Firefox\Profiles\trqtc6xg.default\extensions\{c66d1ede-89a2-4f89-ba8b-48350a9bcfbe}\chrome\xulcache.jar.vir JS/Agent.NDJ trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP13\A0000463.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP13\A0000464.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP14\A0001510.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP14\A0003516.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP14\A0003517.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004594.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004595.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004596.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004597.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004598.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004599.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004600.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004604.dll a variant of Win32/Kryptik.RSL trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004605.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004606.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004607.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004608.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004609.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004610.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004611.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP16\A0004848.dll a variant of Win32/Kryptik.RSL trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP9\A0000228.manifest Win32/TrojanDownloader.Tracur.F trojan
C:\System Volume Information\_restore{1541A511-D762-475E-8430-3E63BD9619BB}\RP9\A0000229.manifest Win32/TrojanDownloader.Tracur.F trojan

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:20 PM

Posted 13 September 2011 - 01:24 PM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 cpags

cpags
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:03:20 PM

Posted 13 September 2011 - 05:34 PM

Thanks so much for all of your help -- I did these last few steps and all seems to be running well. I made a donation, but really, it doesn't convey my gratitude. Thanks, you rock.

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:20 PM

Posted 13 September 2011 - 07:31 PM

thank you and you are most welcome


may all your googles be fruitfull


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:20 PM

Posted 15 September 2011 - 11:54 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users