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<Windows root>\system32\ntoskrnl.exe


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#1 jabez56

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Posted 08 September 2011 - 04:54 PM

Hello Advisors,
I have a HP EliteBook 693p running XP. All of a sudden the user says the followinf error page came up while she was work on it.

Windows could not start because the following file is missing or currupt:
<Windows root>\system32\ntoskrnl.exe
Please re-install a copy of the above file.

Should I do a repair with a install disc?

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#2 GuruLounge

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Posted 09 September 2011 - 02:53 PM

Here is Microsoft's suggestion on repairing this issue:

http://support.microsoft.com/kb/124550

Jeff

#3 Artrooks

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Posted 12 September 2011 - 06:34 AM

Hi Jabez56,

Checkout this link: http://www.techspot.com/vb/topic74955.html and refer to raybay's response.

I hope it helps.

Regards,
Brooks



 





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